Get in touch with us
[Link]/contact
hi@[Link]
Your account number:
Mr Richard Hughes
A-70FF22SD
9 Woodside Close
KNAPHILL
WOKING
SURREY
GU21 2DD
Bill Reference: 54064582 (21th August 2023)
Your energy account Your estimated annual cost
£638.37 a year for electricity
for 9 Woodside Close Knaphill Woking Surrey GU21 2DD
£1731.77 a year for gas
This is an estimate based on your expected
9th August 2023 - 13th August 2023 annual energy usage, and your current tariff
rates, charges and discounts, including VAT.
Actual bills will vary depending on your usage
and tariff selection. More information about your
On 9th August 2023 your previous balance was £0.00
current tariff can be found overleaf.
1. We have charged you
Based on your meter readings.
Could you pay less?
Remember - it might be worth thinking about switching
Electricity 1st April 2023 - 3rd August 2023 £65.03 DR your tariff or supplier.
For your electricity (on meter point 1610030367020)
2. We have credited you Good to know.
Reversed account charge Electricity Bill ref 54064582 5th January 2023 £65.03 CR You’re already on our cheapest tariff for your
electricity usage. We’ll let you know if this
changes.
For your gas (on meter point 1456488907)
On 13th August 2023 your new balance was £0.00
Good to know.
You’re already on our cheapest tariff for your gas
usage. We’ll let you know if this changes.
[Link] Next Energy Limited Registered Office: Westwood Way, Westwood Business Park, Coventry CV4 8LG. Page 1/3
Registered in England and Wales No: 03782443. [Link] UK plc VAT Group Registration Number: 559 0978 89
Your charges in detail Your electricity tariff
Prices do not include VAT unless otherwise noted.
Electricity Supply number S 1 801 511
1610030367020
Electricity
Supply Address: 9 Woodside Close KNAPHILL WOKING Surrey GU21 2DD Tariff Name Next Flex
Next Flex (1st December 2022 - 3rd August 2023) Product Type Variable
Payment Method Direct Debit
Energy Charges for Meter 17P0303936
Unit Rate 26.686p/kWh
1st August 2022 8602.5 Smart meter reading Standing Charge 40.230p/day (£146.84/year)
4th September 2022 8784.8 Smart meter reading Price Guaranteed Until Not applicable
Early Exit Fee None
Energy Used 182.3 kWh @ 26.69p/kWh £48.65 Estimated Annual Usage 1728.0 kWh
Standing Charge 33 days @ 40.230p/day £13.28
Subtotal of charges before VAT £61.93
VAT @ 5% £3.10
Total Electricity Charges £65.03
Reversed account charges
13th August 2023 Electricity (VAT @ 5%) - Bill ref 54064582 5th
August 2023 -£61.93
Subtotal of charges before VAT
VAT @ 5% -£3.10
Total of reversed charges -£65.03
Total charges before VAT £0.00
Total VAT £0.00
Total charges for bill £0.00
[Link] Next Energy Limited Registered Office: Westwood Way, Westwood Business Park, Coventry CV4 8LG. Page 2/3
Registered in England and Wales No: 03782443. [Link] UK plc VAT Group Registration Number: 559 0978 89
Contacting us How much did you use?
Contact us by email or Facebook Messenger and get a Your average electricity usage during this bill period
response within hours. Of course, if you need to you was 5.52 kWh/day.
can also get a hold of us on the phone, or even by post.
Looking for energy saving tips? Head over to
Email: hi@[Link] [Link]/energy-efficiency to see the
Facebook: [Link]/eonnext tried-and-trusted tips that work for us.
Phone: 0808 501 5200
Speech or hearing impaired customers can put 18001
in front of our phone number to use text relay at no Ways to pay
extra cost. Direct Debit
Trading office: Trinity House, 2 Burton Street, Paying by monthly Direct Debit helps you to keep on
Nottingham, NG1 4BX top of your energy payments. It’s easy to set one up –
Please don't hesitate to contact us if you've any just have your bank account details ready when you
questions, comments, or complaints. contact us and we’ll sort it out.
Bank transfer
Advice and complaints Pay us directly from your bank account. Our bank
You can get help with energy problems. This includes details:
issues with your bills or meters, or if you’re struggling
to pay for the energy you use. Your payment reference A-70FF22SD
If you live in England or Wales, go to
[Link]/energy or contact the Citizens Account number 70257647
Advice consumer service on 0808 223 1133.
If you live in Scotland, go to [Link] or Sort Code 60 80 09
contact Advice Direct Scotland on 0808 196 8660.
Credit or debit card
Citizens Advice and Advice Direct Scotland are the
official sources of free and independent energy advice Make a one off payment online 24/7 at [Link] or
and support. Calls are free and they're open Mon to Fri, pay by card over the phone weekdays 9am to 5pm. You
9am-5pm. can also pay by debit card at your local PayPoint,
Payzone or Post Office with the barcode below.
If you feel that our service has not met your
expectations, please get in touch so we can put things Cash
right: You can pay by cash at your local PayPoint, Payzone or
Post Office when you show this barcode, so we know
First: Contact our team.
to add the money to your account. Please don't send us
Then: If an adviser is not able to resolve your query, you cash through the post.
can ask for it to be escalated to a specialist or team
leader as appropriate.
Finally: If you're still not happy with our decision, you
can contact our Operations Manager for an
independent review, and you will receive a reply within 6335800001587662820
5 working days. Cheque
If you have followed the above steps, but your Make your cheque payable to [Link] Next and write your
complaint remains unresolved after 8 weeks you can [Link] Next account number (A-70FF22SD) on the back
contact the Ombudsman Service: Energy on 0330 440 then post it to [Link] Next, PO Box 10909, Nottingham,
1624 or NG1 9NJ.
[Link]/sectors/energy. This is
a free and independent service whose decisions we
must abide by.
[Link] Next Energy Limited Registered Office: Westwood Way, Westwood Business Park, Coventry CV4 8LG. Page 3/3
Registered in England and Wales No: 03782443. [Link] UK plc VAT Group Registration Number: 559 0978 89
