Unit 3: Conversations at Restaurant

M: Good evening! Welcome to Harbor Restaurant

P: Good evening.
M: Do you have a reservation for tonight?
P: Yes, I’m Minh Phương. We have a dinner reservation for 7.00 tonight with
four people.
M: please follow me to your table.
P: Okay
M: Here are our menus for food and drink. Would you like to order a drink
first?
P: Yes, mineral water, 2 glasses of soft drinks and fresh orange juice, please.
M: Yes, please take a look at the food menu. I will be back soon for you order.
P: Thank you
M: Please wait a moment for your drink be served
P: Thanks.
M: Here are your drink. So, have you decided what you would like for dinner?
P: Yes, I would like a mixed salad, grilled chicken, grilled salmon, pumpkin
soup and beefsteak for the main course.
M: How do you like the steak?
P: Medium rare, please.
M: Okay, please wait a moment, I will right back.
M: Hi, here are your food.
M: Here is your food. We extremely apologize sorry the previous mistake
P: It’s okay.
M: Is there anything that you need?
P: What is grilled fish and potatoes? Can you solve it for me?
M: Grilled fish and potatoes is a simple and delicious dish that is perfect for a
weeknight meal. It is made with two main ingredients: fish and potatoes. The
fish is grilled to perfection, and the potatoes are roasted in the oven until they
are golden brown and crispy.
P: I got it. Thank you so much.
P: Excuse me, could I have the bill?
M: Alright. Here is your bill. Please check it.
P: Here is my card, you can take it now.
M: Thanks, please wait a moment.
M: Here is your card.
P: Thanks
M: How was your meal?
P: The meal was amazing. I love it.
M: We’re glad that you have a great time here. Do you mind if I ask you for
some feedback?
P: No problem, just go ahead.
M: We really want to get feedback from our customers so we can improve.
P: Okay
M: So what do you think about our service?
P: Oh well, I think you have really great customer service. All staff are very
friendly and helpful.
M: Thanks, May I ask if there is anything that you are still unsatisfied with?
P: Overall, the food is great. It was served very quickly as well. Just one thing is
the fish dish today is a bit salty
M: Thank you for your feedback. I will note it down for our chicken. How
about the other food?
P: Other food is delicious
M: Thank you a lot for your time. We really appreciate your help.
P: You’re welcome.
M: Have a great tonight
P: Thanks, you too.