Chủ đề 1:

A: King’s Restaurant. How May I help you?

B: yes, I want to reserve a table
A: What date will you be coming?
B: I will come in at first of may
A: What time would you like the reservation for ?
B: What time do you close your kitchen?
A: Our kitchen takes orders to 10 pm sir !
B: so, I would like the reservation at 8 pm, pls
A: oke, sir How many people are there in your party?
B: 2 pepole
A: Do you have any special request ?
B: like what
A: Would you prefer a table in a smoking or non-smoking area?
B: non-smoking, pls
A: Would you like a table near the window?
B: yes, it’s good
A: would you prefer a private dining room or the main dining area?
B: a private dining room
A: oke sir
May I have your name please?
B: my name is ,
A: Is there a number where we can reach you?
B: it’s 0987654321
A: I’ve reserved a table under your name , for 2 people at 8 pm on the first of may, a private
dining room near the window, is that’s correct sir
B: yes, thatt right
A: are there anything else I can help you with?
B: I’d like to order some appetizers in advance. But I could not decide. What would you
recommend?
A: Certainly sir. Our popular dishes are Vietnamese Congee with Chicken and Vietnamese Pho
Soup with Beef
B: How are they prepared?
A: it is served with Fried Shallot, Fresh Spring Onion, Ginger and Condiments
It is made from Beansprout, Sweet Basil and Condiments
B: So, please prepare me a portion of each dish
A: oke sir, Thanks for calling Mr .We look forward to seeing you on first of may
B: tks, bye
Situation 2: Welcoming and seating guest
A: Good evening ma’am. Welcome to Fantasy Restaurant. Do you have a reservation?
B: Hello. Yes, I have reservation.
A: What is the booking name ma’am?
B: The name is Camilla.
A: Ok Ms. Camilla. I see your reservations listed here. You reserved a table for birthday party of
ten in private dining room right?
B: Yeah, it’s correct. The other nine will be joining me shortly.
A: Would you like to be seated first Ms. Camilla.
B: Yes, please
A: We’ll make sure to lead the other member of your birthday party to your table as soon as they
arrive.
B: Thank you so much.
A: Ms. Camilla, I show you to your table now. This way, please.
B: Ok.
A: Will this table and private rom be alright, Ms. Camilla?
B: Yes, this is well. Thanks.
A: Allow me, Ms. Camilla.
B: Thank you.
A: Would you like to order a beverage while you wait for your friends?
B: Yes, please.
A: I’ll get you drink menu right away. Please wait for me a second.
B: Okay.
A: Here’s drink menu miss.
A: Do you like to look at food menu too?
B: Yes please.
B: I’d like to order appetizers in advance. What would you recommend your popular dishes of
your restaurant?
A: Certainly ma’am. Our popular dishes are : Lobster Bisque and Seared Tuna Fish with Lemon.
B: How are they prepared?
A: It is served with red peppered tuna, blackened tomatoes, lemon, olive and green herb.
It is made from classic lobster bisque with brandy and truffle oil.
B: Thanks for your recommend. I take a Panini.
A: Ms. Camilla, your order will be ready soon. If you have further requests. I’ll be happy to
serve you.
B: Thank you very much.