Professional Documents
Culture Documents
Good Morning/Afternoon again assessor, now i will be identifying to you the american table setup.
I have here the chair and table. For my linen I have here the tablecloth and here is a table napkin folded
into pyramid.
For my silverwares, on the right side, I have here the dinner knife and the teaspoon. On the left side, i
have here the dinner fork.
Good Morning/Afternoon assessor, now i will be identifying to you the russian table setup.
I have here the chair and table, for my linen i have here the tablecloth, i also have here a table napkin
folded into rose/candle.
For my chinaware, i have here the base plate 12 inches in diameter, the dinner plate 10 inches in
diameter, the fish plate 8 inches diameter, the salad plate 6 inches in diameter, the soup bowl with
underliner plate 4 to 5 inches in diameter.
For my silverware, on the right side, i have here the dinner knife, the fish knife, the salad knife, the soup
spoon and the scargo fork,
On the left side, i have here the dinner fork, the fish fork, the salad fork, the bread and butter plate for
to 5 inches in diameter, and the bread and butter spreader.
For my glasswares, i have here the red wine glass, the white wine glass, the water goblet, and the
champagne flute glass.
Ordering Food
Ring*****
Rs: good morning, this is ________ speaking. How may I help you?
Rs: ok... so this is ______, room 123. ma'am for our breakfast set, we have American, English and
Filipino breakfast meal. What would you like?
Rs: for Filipino breakfast, we have tapa, tocino , and boneless bangus. It comes with an egg and coffee or
juice. For the juice we have orange, mango, and pineapple.What would you like, ma'am/sir.
Rs: for your eggs ma'am, what do you prefer, sunny side up, scrambled, or boiled?
Rs: sure, ma'am....do you want a bowl of mix fruits on the side ma'am?
G: no, thanks
G: yes
Rs: ok ma'am, so ur order is a set of beef tapa, sunny side up eggs no salt and orange juice. That would
be 500 pesos
G: Ok
Rs: for your mode of payment ma'am, is it cash, credit card,or charge it to ur room?
G: charge it to my room.
Rs: sure ma'am ,your order will arrive 15-20 minutes. Thank you ma'am and have a good day.
Room service
Knock!!!!!!
G: come in
Rs: Excuse me, ma'am. do you want me to leave the trolley or set up the table?
Rs: excuse me, ma'am. Do you want me to open the windows to brighten up the room? How about the
tv?
G: sure
Rs: excuse me, ma'am by the way can I have your signature here?
G: sure
G: None
Rs: when can I get your soiled dishes, ma'am?, if your ready you can dial 999.
G: ok
Knock!!!!!
G: no thanks.
R - May I put on hold while I check the avialability of 2 Seat at oct 11 at 7:00 PM
R - Im Sorry" Mr. Terencio but we are fully book for dinner betweens 6-7PM on Oct 11. But where were:
available to seat would you like late night dinner in 8 PM. Instead
C - okay
R - You have reserved for at table for 2 on oct 11 at 8 pm and you want to be seated is a non smoking
Area near the window and you contact no. is 123456789 09 I'm I correct sir
C - Yes.
C - No
R - Okay Sir on october 11 at 8 pm thank you for calling at apolos restaurant Have A nice day see you.
R: Thank you for waiting, Ms./Mr. ________. This way to your table.
G: Yes, please.
R: I'm Florence Trajano your food server for today. I'm happy to serve you.
G: Thank you.
G: Yes, please
R: Here is the menu for our beverages. I'll take your order when you're ready.
G: Thank you.
R: Here is the menu. I'll take your order when you're ready.
R: May I suggest the Caesar Salad for the appetizer, Ribeye Steak for the main course, Beringer Red Wine
for the wine, and Blueberry Short Cake for dessert?
R: Excuse me, have you finished eating? Can I take the soiled dishes?
G: Sure.
R: Would you like me to open the Beringer Red Wine for you?
G: Yes, please.
R: Is the smell to your liking?
G: It smells good.
G: Sure.
G: Yes, it is.
G: Sure.
R: Have you finished your meal? Can I take the soiled dishes now?
G: Yes, please.
G: Thank you.
R: Thank you for dining at La Via. We look forward to your next visit.