Dharavath Ashok Kumar

Personal details .
Father Name ; Dharavath Bixam
Bate of Birth ; 15 Feb 1994
Address ; H. No: 1-92/1, Jamla thanda,
Beebigudem, Chivvemla, Suryapet, Telangana-508213.
Mobile ; 6305754873.
Email ; ashoknaik.naik6@gmail.com
Objective
Result-oriented, intelligent, organized, and motivated individual is seeking an available management position with repeated
organization in an effort to utilize years of experience to fulfill the company's strategic requirements.

Work Experience 2 years 7months

Earthful, Hyderabad Apr’22 -Aug’23
Operation Associate (16 Months)
Roles & Responsibilities

 Daily order processing and timely dispatch.

 Planning, executing and monitoring end to end first mile and last mile operations.
 Perform ongoing analysis to improve facility metrics, service levels and productivity.
 Ensuring proper storage, dispatch, and receiving of stocks at the warehouse point.
 Monitoring and auditing of daily, weekly & monthly performance reports to ensure smooth execution of operations.
 Generating MIS reports, maintaining system entries, and filing related documents.
 Preparation of various MIS reports like Inbound, outbound, RTO, and aging reports.
 Tracking employee attendance and managing week offs.
 Ensuring that the process is followed to minimalize loses at Hubs.
 Tracking of bags and Co-loader performance for the hub.
 Market place: Managing our brand across all marketplaces such as Amazon, flipkart Etc. Ensuring the operations aresmooth
on all platforms
 Vendor’s relationship: Identifying the new vendors and managing existing vendors relationships for both packing & raw
materials.
 Warehouse management: Updating ERP software to maintain real time inventory. Ensuring we follow a FIFO mechanism for
the stock.

Paytm, Bengaluru Jan ’21 – Mar’ 22

Logistic Executive, (15 Months)
Roles & Responsibilities
 Proficient in sales management regulatory compliance, new business development, account management, relationship
building, and more
 Exceptional interpersonal skills for negotiating and working with customers, management, and other entities.
 Escalations- Escalating the high cost products to seller and risk team and take the follow-ups to get the resolution.
 Understanding the principle of business, analyze, identify the opportunities, plan and execute for the development of business.
 Seller relationship- Coordinating the seller to find out the fake detection on the product (asking the video evidence for the
Damaged product or other issue that customer claims).
 Logistics- Coordinating with the logistic partners to ensure to all our shipment are delivered on time. Tracking the metrics &
ensuring our RTOs, rejections are below permissible limits.
 Floor support- Collaborated with a team of 20 executives in operation support role for floor management.
Education
Year Qualification Institute CGPA/ %
2018 Post-Graduation(IE&M) National Institute of technology, Tiruchirapally 7.82/10
2015 B. Tech. (Mechanical) Scient institute of technology, Hyderabad 63.37
2011 XII, (M.P.C) Suguna Jr. collegel, Kodad 72.60
2009 X, SSC Shirisha Vidyanikethan School, Suryapet 66.33

Key Skils
 Advance Excel Salesforce
Technical
 Sql Freshwork
skills
 Microsoft office
 Critical thinking/Problem solving skills, Ability to work under pressure
Other Skills  Decision making Team Management.
 Operational improvement, Embrace new technology
 Customer Satisfaction Interactive Communications