Minh Long

Himalayan Coffee House Coffee is a brewed drink

COFFEE
prepared from roasted
coffee beans, the seeds of
According to legend, ancestors of today's Oromo people in a region of Kaffa berries from certain Coffee
in Ethiopia were believed to have been the first to recognize the energizing species. The genus Coffee is
effect of the coffee plant. However, there is no direct evidence that has native to tropical Africa
been found earlier than the 15th century indicating where in Africa coffee (specifically having its origin
first grew or who among the native populations might have used it as a in Ethiopia and Sudan) and
stimulant. The story of Kaldi, the 9th-century Ethiopian goatherd who Madagascar, the Comoros,
discovered coffee when he noticed how excited his goats became after Mauritius, and Réunion in
eating the beans from a coffee plant, did not appear in writing until 1671 the Indian Ocean. Coffee
and is probably apocryphal. plants are now cultivated in
over 70 countries, primarily
Part 1: About Us in the equatorial regions of
Himalayan Coffee House has been open for just over two years. We wanted the Americas, Southeast
to be different than most coffee shops, so we decided to add a little Asia, Indian subcontinent,
something to our lattes-art! and Africa. The two most
commonly grown are C.
Part 2: Schedules arabica and C. robusta.
Once ripe, coffee berries are
Himalayan Coffee house has three groups of five-hour shifts for all
picked, processed, and
employees. These are:
dried. Dried coffee seeds
 Early Morning: 5 a.m. to 10 a.m. (referred to as "beans") are
 Early Afternoon: 10 a.m. to 3 p.m. roasted to varying degrees,
 Late Afternoon: 3 p.m. to 8 p.m. depending on the desired
flavor. Roasted beans are
*Each shift comes with a 30-minute paid break. ground and then brewed
with near-boiling water to
produce the beverage
Part 3: Service Standards:1
known as coffee.
The following is a list of service standards that we promise to our customers.

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Accessibility

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Accuracy

Artists
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Paid break