10/19/22, 9:32 PM WRITING SECTION

WRITING SECTION Нийт оноо 10/10

👉This section contains 10 multiple-choice questions that test students' critical thinking
ability and writing skills.

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🕒Time limit: 𝟏0 min

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Энэ маягтыг илгээхэд хариулагчийн имэйл хаяг (b20fa1207@ufe.edu.mn)-ийг

бүртгэсэн.

Writing 10 онооны 10

Read the following letter of complaint from a commercial customer to a supplier regarding
problems with a delivery of components.

From the context, try to guess what the meaning of the words/phrases in bold are. Then do
the quiz at the end

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10/19/22, 9:32 PM WRITING SECTION

letter of complaint from a commercial customer to a supplier regarding problems

with a delivery of components.

https://docs.google.com/forms/d/e/1FAIpQLScNW1igjwXtqxQvIYzrqwVzWww3Mthj_na3ATOg5q0VrLzBWw/viewscore?viewscore=AE0zAgAiWK3AO… 2/12
10/19/22, 9:32 PM WRITING SECTION

Below is a definition/description of each of the words/phrases in bold from the

above text. Now choose the word/phrase from the question's selection box which
you believe answers each question. Only use one word/phrase once.

A formal way of saying that you understand their situation, but you still 1/1
want to complain, is

1. I wish to draw your attention to

2. I am entitled to

3. Although, I appreciate that

4. we will be forced to take further action.

5. To make matters worse

6. Unless this issue is resolved promptly

7. severely impacting

8. but this has not been the case.

9. Not only

10. at the latest

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10/19/22, 9:32 PM WRITING SECTION

Another way to say that something is causing damage to your business, is 1/1

1. but this has not been the case.

2. at the latest

3. Although, I appreciate that

4. I wish to draw your attention to

5. we will be forced to take further action.

6. To make matters worse

7. I am entitled to

8. Not only

9. severely impacting

10. Unless this issue is resolved promptly

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10/19/22, 9:32 PM WRITING SECTION

When you tell a person to do something before or on a certain time or date, 1/1
you say

1. severely impacting

2. Unless this issue is resolved promptly

3. we will be forced to take further action.

4. Although, I appreciate that

5. but this has not been the case.

6. at the latest

7. I am entitled to

8. To make matters worse

9. I wish to draw your attention to

10. Not only

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10/19/22, 9:32 PM WRITING SECTION

A formal way of saying 'if you don't fix this problem quickly', is 1/1

1. Not only

2. I am entitled to

3. we will be forced to take further action.

4. severely impacting

5. I wish to draw your attention to

6. but this has not been the case.

7. Unless this issue is resolved promptly

8. To make matters worse

9. Although, I appreciate that

10. at the latest

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10/19/22, 9:32 PM WRITING SECTION

A formal way of saying 'but this hasn't happened', is 1/1

1. we will be forced to take further action.

2. I wish to draw your attention to

3. Although, I appreciate that

4. I am entitled to

5. Unless this issue is resolved promptly

6. severely impacting

7. To make matters worse

8. Not only

9. but this has not been the case.

10. at the latest

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10/19/22, 9:32 PM WRITING SECTION

A formal way of saying you deserve something (like an answer or refund), 1/1
is

1. we will be forced to take further action.

2. but this has not been the case.

3. Not only

4. Although, I appreciate that

5. at the latest

6. To make matters worse

7. I wish to draw your attention to

8. severely impacting

9. Unless this issue is resolved promptly

10. I am entitled to

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10/19/22, 9:32 PM WRITING SECTION

A phrase used to introduce what the subject of the complaint is, is 1/1

1. at the latest

2. I am entitled to

3. we will be forced to take further action.

4. Unless this issue is resolved promptly

5. severely impacting

6. but this has not been the case.

7. Although, I appreciate that

8. Not only

9. I wish to draw your attention to

10. To make matters worse

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10/19/22, 9:32 PM WRITING SECTION

A phrase used to connect two complaints together, like 'in addition', which 1/1
includes the word 'worse', is

1. I wish to draw your attention to

2. Although, I appreciate that

3. Unless this issue is resolved promptly

4. severely impacting

5. at the latest

6. but this has not been the case.

7. To make matters worse

8. I am entitled to

9. Not only

10. we will be forced to take further action.

https://docs.google.com/forms/d/e/1FAIpQLScNW1igjwXtqxQvIYzrqwVzWww3Mthj_na3ATOg5q0VrLzBWw/viewscore?viewscore=AE0zAgAiWK3A… 10/12
10/19/22, 9:32 PM WRITING SECTION

A phrase that threatens the person receiving the email with an unsaid 1/1
consequence, is

1. at the latest

2. Although, I appreciate that

3. we will be forced to take further action.

4. severely impacting

5. Unless this issue is resolved promptly

6. I wish to draw your attention to

7. Not only

8. but this has not been the case.

9. To make matters worse

10. I am entitled to

https://docs.google.com/forms/d/e/1FAIpQLScNW1igjwXtqxQvIYzrqwVzWww3Mthj_na3ATOg5q0VrLzBWw/viewscore?viewscore=AE0zAgAiWK3A… 11/12
10/19/22, 9:32 PM WRITING SECTION

A phrase used to connect two complaints together, like 'in addition', is 1/1

1. Unless this issue is resolved promptly

2. I wish to draw your attention to

3. we will be forced to take further action.

4. Not only

5. at the latest

6. I am entitled to

7. but this has not been the case.

8. Although, I appreciate that

9. To make matters worse

10. severely impacting

END OF THE TEST 0 онооны 0

𝐃𝐎 𝐍𝐎𝐓 𝐅𝐎𝐑𝐆𝐄𝐓 𝐓𝐇𝐄 🆂🆄🅱🅼🅸🆃 𝐁𝐔𝐓𝐓𝐎𝐍 𝐁𝐄𝐅𝐎𝐑𝐄 𝐓𝐇𝐄 𝐓𝐈𝐌𝐄 𝐄𝐍𝐃𝐒 𝐎𝐍 𝐆𝐎𝐎𝐆𝐋𝐄
𝐂𝐋𝐀𝐒𝐒𝐑𝐎𝐎𝐌 𝐂𝐋𝐀𝐒𝐒𝐖𝐎𝐑𝐊.

Энэ маягтыг University of Finance and Economics дотор үүсгэсэн.

Маягт

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