Mekala Meghana Profile

Proactive and motivated individual looking for a challenging role in my current

S O F T W A R E E N G IN E E R organization to utilize my skills for the growth of the organization as well as to
enhance my knowledge about new and emerging trends in the IT sector.

Personal Info.
Bengaluru India Employment History
7995764980
Software Engineer, Tech Mahindra, Bengaluru
mekalameghana447@gmail.com
A U G U ST 2 0 2 1

• As Technical Support Software Engineer troubleshoots issues reported by

customers and determines the root cause of the problem, then work to resolve
the issue in a timely and efficient manner.
Technical Skills • As a support engineer i work closely with other team members to resolve
issues on time.
Basics of java
• Following up with clients to ensure the problem is resolved.
Basics of SQL
• Work experience of using ServiceNow and NG Autofix for incident resolution.
• I used to run some automated scripts to create Health Check report.
Hobbies • Managing multiple cases at one time.
Playing Badminton • Good interpersonal skills.
Watching Web series •Total 2 years of exp .
Watching Cricket
Education
Internet Surfing
B.Tech,Aditya College Of Engineering Madanapalle
2015-2019

Languages Electronics and Communication

English Engineering.CGPA - 7.2

Telugu 12th, Sri Chaitanya Junior College Tirupati
2 0 1 3 -2 0 1 5

MPC

Percentage - 88

10th, Sri Bhagavan Sai Ram School B. Kothakota

M A RC H 2 0 1 4 — M A RC H 2 0 1 5

Science

Percentage - 88

Professional Certification
AZ - 900 (Azure Fundamentals ), Microsoft
D EC EM B ER 2 0 2 1

AQT Ninja Certification

J A N U A RY 2 0 2 2

Declaration
Ihereby declare that the details are true to the best of my knowledge &
belief.

Mekala Meghana