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Green Delhi App : Bridging the Gaps Towards

Cleaner City

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Are you a delhite, who is agitated with the capital's

Making Collective Efforts unresolved issue of pollution and wishes to reach out to the
authorities whenever you come across a source pollutant?
Share You will be glad to know that the Delhi government has made
it quite simple for its citizens to raise their concerns through
    the Green Delhi Mobile App.

The concept of Green Delhi Mobile App was initiated on the

Posted May 14, 2023
recommendation of DDC Delhi for a unified grievance
Category Environment redressal to cater to air pollution related complaints in Delhi.
Delhi’s Environment Minister formed a committee headed by
Tags a member of DDC Delhi to ensure the time-bound
implementation of the same. The app features were
ENVIRONMENT
benchmarked with global best practices and care was taken
to address the shortcomings in a similar app by the Central
GOVERNANCE POLLUTION
Pollution Control Board (CPCB). The Green Delhi App was
developed by the Delhi Pollution Control Committee (DPCC)
and National Informatics Centre (NIC). The app was launched
by Hon’ble Chief Minister Sh. Arvind Kejriwal on 29 October,
2020. The iPhone friendly version of the app was launched in
October 2022.

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 The Green Delhi app, allows citizens to report pollution-
causing instances to the government. The purpose of the app
is to redress pollution related complaints and allow citizens
to alert Delhi government departments about violations of
environmental norms. The app has 27 civic agencies of Delhi
on a singular platform to ensure citizens’ complaints reach
the concerned agency and get resolved in a time-bound
manner. It also has The app has the feature of identifying
location of the photograph taken. Strict timelines have been
set for each type of complaint. The departments concerned
will also have to post a picture after the complaint is
addressed.

The Chief Minister said the Government wants to involve

everyone in the fight against pollution as no big change can
take place without the support of the people. Additionally,
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 citizens can click pictures or make a video of pollution-
causing activities, such as the burning of garbage, industrial
pollution, dust and upload them on the application. The
whole system is managed by a team of 70 ‘green’ marshals,
designated at ‘green war room’, which has been setup at the
Delhi Secretariat to monitor the status of complaints.

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 The Green Delhi app is designed with a simple interface and
you can simply (Step 1) click on the plus sign to register your
complain, Step 2: Record the video, audio or take a photo of
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 your complaint, Step 3: Select what the complaint is from a
list of drop down options, Step 4: Select the department of
Delhi Government is should be sent to (e.g. which
municipality, etc.) and Send it.

Talking about the success of the app, recent data showed

that during Oct - Nov 2022, the city government resolved
nearly 90 percent of the air pollution-related complaints it
received through the Green Delhi app. More than 46,000
complaints have been captured by this app so far most of
them have been resolved. The impact on improving the
environment of Delhi using technology in this way is certainly
worth emulating by other cities. It has been making useful
contributions including helping identify the pollution
hotspots of Delhi. The app enables every citizen of Delhi
transform into a green warden for ensuring that Delhi can be
kept clean and green, and free from pollution.

Key Takeaways
Lets’ take out little time to make an effort towards
contributing to the environment of Delhi and control air
pollution by spreading the word about the Green Delhi app.

Green Delhi app download link on Google Play store is

https://play.google.com/store/apps/details?
id=com.green_delhi_poll&hl=en_IN&gl=US

Green Delhi app download on App Store

https://apps.apple.com/us/app/green-delhi-
app/id1586987377

We highly recommend sharing the link to the app with your

friends and family members, and to all others. It is now on
each one of us to keep Delhi clean and green.

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 References
https://www.thehindu.com/news/cities/Delhi/arvind-kejriwal-
launches-green-delhi-app-to-redress-pollution-
complaints/article32970836.ece

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