CONFIDENTIAL Go OPEN, UNIVERSITY AYSIA MAY SEMESTER 2012 FINAL EXAMINATION COURSE : ENGLISH FOR ORAL COMMUNICATION CODE + QUMH1303 DATE : 11 AUGUST 2012 DURATION : 1HOUR TIME : 3.00 PM- 4.00 PM INSTRUCTIONS TO CANDIDATES 1. This question paper is set in ENGLISH. ANSWER in ENGLISH. 2. This question paper consists of PART A only. Read CAREFULLY. 3. Write your answers in the Answer Booklet provided. This question paper consists of 2 PAGES of questions printed on both sides of the paper, excluding this page.PART A INSTRUCTIONS Part A contains TEN questions. Answer ALL. QUESTIONS 1 Before presenting a speech, one has to profile three factors. What are these THREE factors? What is the main reason for doing this? 2. Name SIX skills employed in tum-taking. 3. When presenting the content, it is important to organise and outline your presentation. As a speaker, you can divide the content into three parts; one of them is the ‘introduction.’ What are the other TWO parts? State TWO things that the speaker could mention in those two parts. 4, Identify FOUR skills needed to ensure successful participation in group interactions. 5, In tutorial, whatever style the lecturer uses, there will always be cues that point listeners to important ideas and information in the lecture. Provide any THREE examples of micro-markers that are often used in lectures. 6. There are FOUR types of speeches. Name all of them. (6) (6) (6) (6) (6) (6)10. How can you tell what a person is saying is a fact and opinion? Provide ‘one example for each. (6) People interact orally in small groups that are set up to achieve specific goals such as generating ideas for a project, solve problems, and to seek consensus on certain issues. Describe THREE different ways of asking questions in small group interaction. Give an example of a sentence or question to illustrate each way. (6) ‘The utilisation of visual aids is important in any oral presentation. Explain ‘THREE reasons why visual aids are important. (6) There are times when members at a meeting or discussion take opposing sides on a particular issue. In this case, the art of negotiation is helpful. State THREE reasons why we need to negotiate and suggest THREE phrases that can be used in negotiations. (6) (Total : 60) D OF QUESTION PAPER