Development of E-commerce App

(Web & Mobile application)

Our Understanding:

The purpose of this document is to define the business requirements for developing an ecommerce
application, including Android and iOS mobile apps, as well as a website. The application aims to
provide a luxury shopping experience to users, with a focus on intuitive user interface,
comprehensive product catalogue, secure transactions, personalized recommendations, and
efficient customer support. The application will be developed using a specific technology stack,
which is detailed in the Technology Stack table below. Additionally, both hybrid and native
development approaches will be considered for the mobile app development.

1. Scope of work
This document lists very high-level modules that will be covered as a part of e-com app:

Super Admin Panel:

The Super Admin Panel will provide administrative control and management of the ecommerce
application. Key features include:

 Dashboard: An overview of application performance, analytics, and sales reports.

 Product Management: Add, edit, and remove products, manage product attributes,
categories, and inventory.
 User Management: Manage user accounts, view user data, and track user activities.
 Order Management: Track and manage orders, view order details, and update order
status.
 Content Management: Manage website content, including banners, promotional offers, and
static pages.
 Analytics and Reporting: Generate reports on sales, customer behavior, and other
important metrics.
 Push Notifications: Custom and Automated (including Abandoned Cart Recovery)
 Customer Reviews and Ratings: View/manage customer reviews

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Mobile Apps (Android and iOS):

The mobile apps will provide a seamless and personalized shopping experience for users. Key
features include:

 User Registration and Login: Enable users to create accounts or sign in using social media
profiles.
 Product Catalog: Display a comprehensive catalog with high-quality images, detailed
descriptions, pricing, and availability.
 Search and Filters: Allow users to search for products and apply filters based on attributes
like brand, price range, color, etc.
 Product Details: Provide in-depth product information, including images, descriptions,
reviews, and ratings.
 Shopping Cart and Wishlist: Enable users to add items to the cart, save products to the
Wishlist, and proceed to checkout.
 Secure Payment Integration: Integrate secure payment gateways to facilitate seamless
and safe transactions.
 Order Tracking: Allow users to track their orders, view order history, and receive
notifications.
 Personalized Recommendations: Offer personalized product recommendations based on
user preferences and purchase history.
 Push Notifications: Send push notifications to users for order updates, promotions, and
personalized offers.
 Customer Support: Provide in-app chat or messaging support to assist users with their
queries.
 Social Media Integration: Allow users to share products and their shopping experience on
social media platforms.

Website:

The website will serve as an online platform for users to access and interact with the ecommerce
application. Key features include:

 Responsive Design: Ensure the website is optimized for various screen sizes and devices.
 User Registration and Login: Enable users to create accounts or sign in using social media
profiles.

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  Product Catalog: Display a visually appealing and well-organized catalog with detailed
product information.
 Search and Filters: Provide a robust search functionality and filtering options to help users
find products easily.
 Shopping Cart and Wishlist: Allow users to add items to the cart, save products to the
Wishlist, and proceed to checkout.
 Secure Payment Integration: Integrate secure payment gateways to facilitate seamless
and safe transactions.
 Order Tracking: Provide a user-friendly interface for users to track their orders and view
order history.
 Content Management: Easily manage website content, including banners, promotional
offers, and static pages.
 Blog or News Section: Include a blog or news section to engage users with relevant content
and updates.

Advance Automation to Embed AI/ML (Future Perspective/Optional

features)

 Intelligent Product Recommendations: Implement advanced recommendation

algorithms to offer personalized product suggestions based on user behavior, preferences,
and purchase history.
 Visual Search: Integrate computer vision technology to allow users to search for products
using images, enabling a more intuitive and convenient shopping experience.
 Virtual Try-On: Develop an augmented reality feature that enables users to virtually try on
products like clothing, accessories, or cosmetics before making a purchase.
 Price Optimization: Utilize machine learning algorithms to optimize product pricing based
on factors such as demand, competition, and customer behavior.
 Inventory Management: Implement predictive analytics to forecast demand and optimize
inventory levels, ensuring the availability of popular products while reducing excess stock.
 Fraud Detection: Utilize AI algorithms to detect and prevent fraudulent activities, such as
fake accounts, stolen credit cards, or suspicious transactions.
 Sentiment Analysis: Analyze customer reviews, ratings, and feedback using natural
language processing techniques to gain insights into customer sentiment and identify areas
for improvement.

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  Chatbot Integration: Incorporate AI-powered chatbots to provide instant customer
support, answer frequently asked questions, and assist users with their queries.
 Customer Lifetime Value Prediction: Develop a predictive model to estimate the potential
value of customers over their lifetime, allowing for targeted marketing strategies and
personalized offers.
 Dynamic Pricing: Implement dynamic pricing algorithms that adjust product prices in real-
time based on factors like demand, competition, and user preferences.
 Personalized Promotions: Create personalized promotional offers and discounts based on
individual customer preferences, purchase history, and browsing behavior.
 Supply Chain Optimization: Utilize AI algorithms to optimize the supply chain process,
including demand forecasting, inventory management, and logistics planning.
 Voice Search Optimization: Optimize the application for voice search queries by analyzing
user behavior and implementing voice search optimization techniques.
 Image Recognition for Product Tagging: Utilize computer vision technology to
automatically tag products with relevant attributes, simplifying the catalog management
process.
 Social Listening: Monitor social media platforms and online forums to gain insights into
customer preferences, sentiment, and feedback related to your brand and products.
 Predictive Customer Service: Utilize machine learning to anticipate customer service
needs and proactively address potential issues, improving customer satisfaction and loyalty.

These AI/ML enhancements have the potential to take your ecommerce application to the next
level, providing a highly personalized and seamless shopping experience for your customers.

2. Development Plan
We develop the application phase wise the below is the phase wise plan

Phase 1: Designing of complete application

o Designing the application creating UI for approval

o UI for Website
o UI for End-User Mobile App

Phase 2: Development Web application Backend with Admin (w.r.t all the scope defined in Admin)

Phase 3: Development of Mobile apps (w.r.t all the scope defined for different stake holders)

Phase 4: UAT & deployment

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3. App Technology Stack:

Architectural Component Technology/Framework

Language  Node.js
 Python
 Java/.Net
 PHP
Client Tier  HTML5/jQuery/CSS (for web)
 Java (for Native)
 Swift (for Native)
 ReactNative/Ionic (Hybrid Framework)
Framework  React/Angular (for web)

Architecture  MVC

Authentication  OAuth, JWT

Web services  JSON/REST

Database  MySQL 5.x

 MongoDb
Server  Digital Ocean

Push Notification  Firebase Cloud Messaging

Payment Gateway  Stripe/ PayPal /Razorpay /PayU (depends on use case*)

Analytics  Google Analytics

Customer Support  Intercom, Zendesk

Tools  Eclipse/NetBeans IDE

 Android Studio
 XCode
 Visual Studio Code
 Photoshop/ Adobe XD (for graphics creation)
 SVN Source Control/ GitHub
 Version Control

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4. Commercials (Ball Park):

The Oneofficeautomation ballpark commercial provides a reliable, state-of-the-art suite of software

solutions. Cloud-based Admin Web application makes it easy to manage your business data from
anywhere inthe world, get your customers the seamless experience they need.
Cost can vary based on exact finalized requirements, complexity of the project. Below estimation is
based on initial understanding.

Includes: (From Scratch Development)

o Admin Web

o E-com App (Android & iOS) & Web

 If Hybrid Framework: ₹ (50 to 75 L) INR (React Native) | (30 to 50L) INR (Ionic)

o Timeline: 9-10 Months (ReactNative) | 5 Months (Ionic)

o React Native /Ionic

o Node.js, Python*(for AI - future perspective) – Backend

 If Native Framework: ( 60L to 80 L INR)

o Timeline: 10-12 Months

o Native Android – Java/Kotlin

o Native iOS – Swift

o Node.js, Python*(for AI - future perspective) – Backend

 Advance Automation to Embed AI/ML (Addon): ₹ (50L to 75L) INR

o Refer to the section 1.5 of this document

 Support & Maintenance (post deployment & delivery):

o First 3 month free support – post delivery

o First 6 months FREE support(*) – if Ionic + PHP combination

o End-to-End application support & maintenance

o Detailed support document will be shared upon request

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Our Sample Similar Works:
Food Apps:

https://play.google.com/store/apps/details?id=com.poncho.eatclub

https://play.google.com/store/apps/details?id=com.trycaviar.customer

Ecommerce Apps:

https://play.google.com/store/apps/details?id=com.thesouledstore

https://play.google.com/store/apps/details?id=com.rekkoz.app

Sample UI Screens:

Customer:
https://xd.adobe.com/view/e8381966-5a0e-49b3-6434-9c32b3b10235-9e09/grid/

Vendor:
https://xd.adobe.com/view/2c0818a4-be53-45d0-9d25-dca1e54ec26e-795b/grid/

Delivery Ex:
https://xd.adobe.com/view/95d83e9c-dc05-429f-964f-4801b498bf0d-c08b/

Social:

https://play.google.com/store/apps/details?id=com.radio.pocketfm

https://play.google.com/store/apps/details?id=com.AstroChat

Networking:

https://play.google.com/store/apps/details?id=com.hejtech.grid&hl=en_IN&gl=US

Education:
https://play.google.com/store/apps/details?id=com.scholar.engineering.banking.ssc

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