PGDM IB (SECTION: B)

GROUP 4

Hybrid Workforce:
The New Normal
Prepared By:
Dakshesh Pratap Singh 23PGIB073
Kanak Garg 23PGIB078
Vishal Korutla 23PGIB080
Pratik Rohila 23PGIB091
Sahil Bansal 23PGIB096
Yashvardhan Singhania 23PGIB114
02

Introduction
Embracing the Hybrid Workforce
The pandemic forced a shift to remote work, which
demonstrated its benefits and paved the way for the
hybrid model.

This blend offers flexibility and productivity for

employees, while also facilitating collaboration and
culture for organizations.

To thrive in this new landscape, companies need to

adapt their practices, technologies, and
communication, fostering trust and inclusivity.

By measuring outcomes and recognizing individual

needs, organizations can unlock the hybrid
workforce's full potential.
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Hybrid Workforce
A hybrid workforce is a blended model where employees work both remotely and from a central office location.
This allows for flexibility and adaptability to meet individual needs and preferences, while still fostering in-person
collaboration and company culture.
Benefits of a hybrid workforce:
Flexibility for employees: Hybrid work allows employees to tailor their work environment to their
needs and preferences, potentially improving work-life balance and reducing commuting stress.

Increased productivity: Certain tasks are demonstrably more productive when completed remotely,
while others benefit from in-person interaction. Hybrid work allows for the best of both worlds.

Reduced overhead costs: Organizations can potentially save on office space and other overhead
costs by having a portion of their workforce remote.

Access to a wider talent pool: Hybrid work allows organizations to attract and retain talent regardless
of their location, expanding their talent pool.

Enhanced collaboration and culture: While remote work offers benefits, in-person interaction remains
important for team building, innovation, and company culture. Hybrid work can facilitate both.
04
How
Capgemini
Defines
Benefits of
Hybrid
Working
Models
05
Top 4 Emerging Hybrid Workplace Trends
As hybrid work becomes the norm, organizations adapted by providing employees with digital tools and solutions to
collaborate effectively from anywhere.

Secure, Digitally Digital

Everywhere Enhanced Work Infrastructure Workflow and
Workplace and Meeting Reimagined Automation
Spaces
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Challenges of Hybrid
Working
While hybrid work offers many benefits, it also presents some unique
challenges:

1 2 3 4 5
Inequality Between Getting Managing Creating a Good Keeping up a
Hybrid and Non-Hybrid Collaboration Split Work-Life Positive Workplace
Employees Right Teams Balance Culture
Hybrid work poses challenges Hybrid work challenges Managing dispersed teams The pandemic has generally A positive workplace culture
for both frontline and remote improved work-life balance, thrives on interpersonal
traditional in-person poses challenges in ensuring
connections, with two-thirds of
workers. Frontline employees collaboration, requiring leaders equal opportunities, as remote yet some struggle to
workers finding job enjoyment
may feel undervalued, while to adapt to dispersed teams. workers may feel overlooked. disconnect, impacting mental
through workplace friendships.
remote workers might sense Maintaining effective Statistics show a 38% lower health. Companies are Maintaining supportive
exclusion from key collaboration across distances likelihood of remote workers responding by enhancing connections becomes a challenge
conversations and decisions, becomes crucial for quality receiving bonuses compared workplace well-being in remote work, prompting a need
impacting their sense of and success in the evolving to office-based counterparts initiatives to support remote for strategies to foster
belonging within the workers in achieving a positive camaraderie in a dispersed
workplace. between 2013 and 2020.
organization. work-life balance. environment.
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The Four Basic Hybrid
Workplace Modes
Most organizations think about hybrid work only in terms of location,
or where teams are located or distributed. But Gartner research
shows that organizations should also consider the hybrid workplace
in terms of how they spend their time (whether teams are working
asynchronously or synchronously)

Working together, together: When teams are co-located, they

contribute to meetings in a shared space.

Working together, apart: When teams are distributed, but they

participate in virtual meetings.

Working alone, together: When teams are in shared spaces, but not
collaborating, or working at the same time.

Working alone, apart: When teams are distributed, and individual

workers are conducting deep focus work.
08 Global Trends

Mandatory Office Office-First With

With a Few Flex Days Optional Remote
For companies under this work Work
model, working in the office
Here, most employees work
remains a priority. However, this
predominantly from the office, with
doesn’t mean that employees don’t
the option or obligation to work
work remotely from time to time.
from home once in a while.
Examples: At Goldman Sachs,
Examples: At JP Morgan,
working in the office remains a
employees are under the obligation
priority. The company believes that
to work at the company office
its best collaborative work comes
three days a week. However,
when employees share ideas in the
employees also have the option to
office. That said, individual
work from home during the last
managers can set up flexible work
two work days of the week if that’s
arrangements for employees who
what they prefer.
request it.
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Hybrid (or 50/50 Only From Home With Remote-First With

Split) Few Onsite Days Optional Office Visits
A hybrid office environment offers
In this model, aside from a few With this model, remote is the
employees the best of both worlds.
days of the year when the default way of working, but the
Under the hybrid workplace model,
company’s employees must show office is still open for everyone.
companies opt to have their
up to the office, home is these Depending on the company and
employees work in the office half
employees’ main workplace. what its employees want, visits to
the time and remotely the other
Examples: At Salesforce, office the office may be optional or
half.
workers have the option to work mandatory.
Examples: Microsoft understands
from home full-time if their job Examples: Atlassian is a remote-
that there’s no one-size-fits-all
allows it. They only have to show first company that gives its remote
solution when it comes to how
up to the office for special workers full control over where and
employees prefer working. Under
company events. when they’d like to do their jobs.
its hybrid work policy, employees
can choose how they’d prefer
working, whether that’s at home or
in the office.
 10
Interventions for a
Successful Hybrid
Workforce
1 2 3 4 5
Employee Engagement Use of Advanced Regular Performance Clear Communication Mental Health and
Initiatives Collaboration Tools Assessments and Protocols Well-being Support
Implement programs to Provide training and Feedback Establish transparent Prioritize employee well-being
boost employee morale, support for the adoption of Establish a framework for communication guidelines by offering resources and
to minimize support for mental health.
foster a sense of advanced tools that consistent performance
Examples: Employee
belonging, and maintain a enhance communication evaluations and misunderstandings and
assistance programs, mental
strong company culture. and collaboration. constructive feedback to keep all team members
health days, and wellness
Examples: Video ensure continuous informed. workshops.
Examples: Virtual team-
conferencing platforms, improvement. Examples: Regular team
building activities,
project management Examples: Regular check- updates, use of messaging
recognition programs,
software, and collaborative ins, performance reviews, platforms, and clear
and wellness challenges.
document editing tools. and 360-degree feedback project communication
processes. channels.
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Technology Solutions for Hybrid Work
1. Cloud-Based Collaboration Tools: Utilizing cloud-based platforms for seamless collaboration,
file sharing, and real-time document editing.
Examples: Microsoft 365, Google Workspace, and Dropbox Business.

2. Cybersecurity Measures for Remote Work: Implement robust cybersecurity protocols to

safeguard sensitive data and ensure secure remote access.
Examples: Multi-factor authentication, VPNs, and endpoint protection tools.

3. AI-Driven Productivity Tools: Leverage artificial intelligence for task automation, data analysis,
and intelligent decision-making.
Examples: AI-driven project management tools, and chatbots for employee support.

4. Virtual Meeting Platforms: Choose virtual meeting solutions to facilitate seamless

communication and collaboration.
Examples: Zoom, Microsoft Teams, and Cisco Webex.

5. Project Management Software: Implement tools for effective project planning, task tracking,
and team collaboration.
Examples: Asana, Trello, and Jira.

6. Employee Monitoring and Engagement Platforms: Utilize tools to monitor work progress,
measure productivity, and enhance employee engagement.
Examples: Toggl, Hubstaff, and 15Five.
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Future Trends in Hybrid
Workforce

1 2 3 4 5
Continued Evolution of Impact of Emerging Flexible and Adaptive Focus on Employee Enhanced
Remote Work: Technologies Policies Well-being Cybersecurity
Measures
Anticipation: Remote work Anticipation: AI plays a Anticipation: Organizations Anticipation: Well-being Anticipation: Strengthened
becomes a permanent pivotal role in enhancing adopt adaptable policies programs gain prominence cybersecurity to protect
feature of organizational productivity and for diverse work for employee mental and data in the distributed
structures. automating tasks. preferences. physical health. work environment.

Example: Companies like Example: AI-driven tools in Example: Salesforce allows Example: Virtual wellness Example: Increased
Microsoft and Google are project management and employees to choose when sessions and mental health investment in advanced
investing in remote workflow automation are and where they work support become integral cybersecurity tools
collaboration tools on the rise
Thank You