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The Joint Sustainable Development Goals (SDG) Fund is an innovative instrument The Local Transformative Finance team at UNCDF helps countries tackle the triple challenge of
to incentivize the transformative policy shifts and stimulate the strategic improving human well-being, maintaining environmental sustainability, and accommodating rapid
investments required to get the world back on track to meet the SDGs. The UN urbanisation. They do this by acting as the UN Subnational Financing Hub and a hybrid development
Secretary-General sees the Joint SDG Fund as a key part of the reform of the UN’s finance institution (DFI) that works with UN Agencies to address the sustainable development financing
development work by providing the “muscle” for a new generation of Resident gaps faced by cities and local governments.
Coordinators (RCs) and UN Country Teams (UNCTs) to really accelerate SDG
implementation.

To date it has funded 101 joint programs focused on integrated social protection
or SDG finance, it has stimulated over 1,000+ partnerships working together Building blocks for a financial ecosystem that works for cities
alongside the UN to support the SDGs and it has tested over 200 innovative
solutions to accelerate the 2030 Agenda.
Building on the policy agenda put forwards by the Malaga Coalition under the impulsion of UNCDF
,UCLG and FMDV and further fleshed out in the UNCDF 2022 publication “Local Government Finance
The Joint SDG Fund is a multi-partner trust fund. This means contributions it is Development Finance”, the Local Transformative Finance team at UNCDF works on the building
receives are not entity-specific, but aim to support broader UN system-level blocks of a financial ecosystem for local infrastructure finance.
functions. In this way, it differs from restrictive earmarked funding which can fuel
competition and hamper cooperation among UN entities. This type of pooled
funding used by multi-partners trust funds, like the Joint SDG Fund is widely
considered ‘multilateralism-friendly’ – and is much more suitable for the
integrated support at scale essential for achieving the 2030 Agenda. Flexibility in
reallocating funds has also proven critical for rapid responses to the COVID-19
Expansion of Development of Strengthening of Local
pandemic. Local Government Finance Local Capital Markets Climate Finance Mechanisms

The UN Capital Development Fund makes public and private finance work for Repurposing of local Unlocking financing from Repurposing of local
government domestic and international government
the poor in the world’s 47 least developed countries (LDCs). finance is a vehicle to accelerate financing institutions to finance is a vehicle to accelerate
environmentally sustainable strengthen local infrastructure environmentally sustainable
and inclusive development. and expand local economies and inclusive development.
UNCDF offers “last mile” finance models that unlock public and private
resources, especially at the domestic level, to reduce poverty and support local
economic development.

UNCDF’s financing models work through three channels: (1) inclusive digital
economies, which connects individuals, households, and small businesses with
financial eco-systems that catalyze participation in the local economy, and
provide tools to climb out of poverty and manage financial lives; (2) local
development finance, which capacitates localities through fiscal Expansion of Implementation of the Rio
Local Fiscal Space Conventions and the New Urban
decentralization, innovative municipal finance, and structured project finance Agenda
to drive local economic expansion and sustainable development; and (3) Rebuild local fiscal space, accelerate
investment finance, which provides catalytic non financial structuring, de- national economic recovery and restore Rebuild local fiscal space, accelerate
trust in public institutions, all of which are national economic recovery and restore
risking, and capital deployment to drive SDG impact and domestic resource core responsibilities of both central and trust in public institutions, all of which are
mobilization local governments. core responsibilities of both central and
local governments.

DISCLAIMER

The designations employed and the presentation of material on the maps and graphs contained in this publication do not
imply the expression of any opinion whatsoever on the part of UNCDF or the Secretariat of the United Nations or any of its
affiliated organisations or its Member States concerning the legal status of any country, territory, city or area or its
authorities, or concerning the delimitation of its frontiers or boundaries.

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4 Contents Introduction 1
Introduction 1
Fiscal decentralisation and effective In addition, it is noted that in the last
The Sub National Governance Architecture 2 budgeting for sub-national administrations three years, as more NTR items have been
(SNAs) is central to the next phase of transferred to the SNAs, it has been the
Legislative Mapping 4
decentralisation reform in Cambodia. CP, not the DMK nor the Commune/
Outline of a Strategic Framework for SNA NTR 5 According to the National Program on Sangkat (CS) level, that was given more
Democratic Development (NP-SNDD) attention. This rationale being that within
SNA NTR System Description 6 Phase 2 – 2021-2030 (NP2), “SNAs need the SNA architecture only the CP levels
more budget resources to contribute to have appropriate personnel, the requisite
SNA NTR Performance 7
local service delivery and development.” finance and the effective and efficient
SNA NTR System Management for SNAs 10 operational management capacity further
Currently, SNA revenues (sourced both exacerbating the already significant
Visioning an Efficient SNA NTR System 11 from own source revenue and national vertical imbalances.
transfers) are insufficient to cover the cost
Strategic Approach 12
of fully implementing their mandated However, at the CP levels there as been
Example Policy Framework for SNA NTR System 13 functions. This issue is particularly acute at an increase of the administrations reliance
the district, municipality, and khan (DMK) on their own source revenue to cover their
Introduction 13 level where new functions, structures, and operation and development activities.
systems have been transferred and
Challenges 14
established but remain to be sufficiently The RGC Medium Revenue
Primary Actions 15 financed. Mobilisation Strategy (RMS) 2019-2023,
placed greater attention on improving
Revenue from State Assets 16 The current budget allocations do not national tax revenues1 (RGC, 2019) In
reflect fully the mandates of the different recent years, more emphasis has been
Challenges 17
levels of SNAs and, as part of the reform placed on the development of the NTR
Primary Actions 18 the new accountabilities that are being systems especially after the adoption of
placed on to the SNAs as a result of the Law on NTR in 2022. Unlike the tax
Revenues from Other Sources 19 legislative and functional upgrades. The policy and administration, the emerging
current system of allocations that have not reform agenda on NTR, has explicitly
Challenges 20
considered the policy impacts of the recognised the roles of SNA, and thus
Primary Actions 21 decentralisation process that includes more consistent and complementary to
legislative driven responsibilities coupled the NP2 reform agenda.).
Upgrading Institutional Capacity and Competence 22 with extended mandates created through
functional transfers has created persistent To support the broader decentralisation
Challenges 23
imbalance both vertically and horizontally. reform, the NP2 envisions and plans for
Primary Actions 24 the development of Strategic Framework
The share of own-source revenue with for SNA NTR.
the SNA budgets has been very minimal,
especially for the DMK level. This can be
Authors attributed to the DMK having been given
Paul A Martin, Regional Advisor UNCDF
limited authority to collect only a small
Dr Kimchoeun Pak., UNCDF Consultant
June 2023, Bangkok, Thailand amount of non-tax revenue (NTR). 1
Reference: RGC. "Revenue Mobilization Strategy 2019-
2023." General Dept Tax Cambodia, 8 May 2019, (Link)

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2 The Sub National Governance Architecture
3
A three tiered system of sub-national The promulgation of the 2008 Law on The Organic Law entitles each SNA to Such allocation bias is due, in the main,
governance is applied in Cambodia and the Management of CP and DMK receive appropriate fiscal and human to the associated higher concentration of
consists of representative institutions Administrations (referred to as the Organic resources in order to perform its core government assets, civil servants and
that are established through direct and Law) established a legal framework for administrative and development functions. government contract employees within
indirect elections (figure 1) indirectly elected councils for DMK and CP The SNAs, especially below DMK level are the capital, when compared to the
administrations. The development of the highly dependent on IGFTs with limited provinces.
figure 1: Cambodia System of Governance

councils and the establishment of a second capacity to generate nor manage their own
IGFT, the DMK Fund has provided a focus of source revenues. With few revenue Given that SNA NTRs are in the main
the last 10 years of the sub national sources being generated by the SNAs , the generated through the One Stop Window
decentralisation reform initiative. revenues that are assigned to SNAs are (OSW) or One Stop Office (OSO)
highly skewed toward Phnom Penh. Population distributions must reflect on
The SNAs are all assigned two types of the ability of the SNAs to generate NTRs.
function (i) permissive and (ii) obligatory
being defined as; The horizontal imbalances of the budget As illustrated, near to 70 per cent of the
allocations between the Capital and the population reside in only 10 provinces.
• Permissive - two forms of permissive rest of the country is significant. Between Further, the top five populated provinces
function exist; (i) functions that have 2011 and 2021, on average, the Capital of account for 53 per cent of the total
been transferred to the SNAs by the Phnom Penh’s annual budget accounts for population. The largest population.
The highest level of the sub national line ministries and (ii) functions that fall about 55 per cent of total SNA budget. In concentration is Phnom Penh where 15
governance system are the provinces, under the general mandate of the SNA 2011, it stood at about 45 per cent and per cent of the population live. Given this
with Phnom Penh being treated with a • Obligatory - these are functions that from there steadily increased to almost 60 it is essential that informed research is
special designation - “the capital”. The are defined by law, regulations the per cent in 2020 but dropped back to applied to set individual provincial targets
lowest level are the Communes and latter including royal decree sub- slightly above 50 per cent. for SNA NTR streams.
Sangkats (CS) serving rural and urban decree or other legal instruments
constituents respectively. The CS are issued by line ministries and the
established by the 2001 Law on the National Committee for Democratic
Management of Commune / Sangkat Development.
Administration and consist of
democratically elected councils and an

figure 2: Population Distribution by Province (2019 census)


administration unit. Sub-decree #285 (2014),

The CS were developed and supported defines a permissive function to


during the initial stages of the those initiated by a SNA that: (i) that
decentralisation process and were the does not fall under mandate of an
first sub national administrations to have
line ministry or national institution,
or (ii) those that fall under the
a specific purposefully established a inter- mandate of an existing line ministry
governmental fiscal transfer (IGFT) or national institution but which the
mechanism developed and tested (The line ministry or the national
C/S Fund) that aimed to improved service institution has no objection to the
delivery whilst simultaneously SNA choosing to implement them.
developing capacity within the local
administration.

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4 Legislative Mapping Outline of a Strategic Framework for SNA NTR
5
The legal framework for managing Third, because NTR are still managed The draft outline for a Strategic For each, an expected overall outcome
Cambodia's NTR system is made up of a by sectors, sectoral laws and inter- Framework for SNA NTR is structured as for the whole period of the NP2 (2021-
mix of various legal instruments. ministerial Prakas on sectoral services are follows: 203O) is identified, followed by specific
also critically relevant. As of 2022, there outputs and priority activities to be
First, those include the Law on NTR are 103 of such inter-ministerial Prakas. • Section 2: Overall situation of the achieved and implemented in the two
(2022) and Sub-decree No. 72 (2018) on SNA NTR Implementation Plan Phases (IP5). The
the Management of Non-Tax Revenue. The relevant legislation for SNA NTRs • Section 3: Goals, outcome, output, first IP5 (IP5-I) covers the period from
These two documents define different (tabulated below) illustrates a complex and approaches 2022 to 2025, and the second (IP5-II) from
types of NTR as well as the roles, environment of potential overlapping • Section 4: Revenue from public 2026 to 2030.
responsibilities, key mechanisms, and legislation, Prakas and ministry level service fees
administrative tasks relating to NTR instructions. In total there are 114 • Section 5: Revenue from state assets These outcomes, outputs, and priority
management and collection. legislative instructions relevant to the SAN • Section 6: Revenue from other activities are also summarised in the
NTRs. sources, and Result Framework in the annex section.
Second, for SNA, key legal documents • Section 7: SNA NTR modernisation
include the Law on SNA Financial Regime Although the draft circular to update the and capacity building
and Property (2011) and other legal management of the revenues from OWSO The draft guidance framework for
documents, especially those relating to at CP and Districts is expected to improve For each area of intervention, specific the upgrade of the SNA NTR is
provided as a policy advisory
the service delivery by the One Window the legislative base a clear repeal to outcomes, outputs and priority activities
document and does not constitute
Service Unit (OWSU) at CP level and the reduce the multitude of documents is are identified. Those areas include (i) the a policy framework, strategy, or
One Window Service Office (OWSO) at required to promote a more effective revenue from public service fees, (ii) regulatory document. All data,
the DMK level. management of the SNA NTR. revenue from state assets, (iii) revenue assumptions and suggestions
from other sources, and (iv) SNA NTR provided are developed as a
upgrading and capacity building. technical assistance to the MEF.

Common & Cross Sector Year


Law on non-tax revenue 2022
Law on SNA financial regime and property 2021
table 1:legislation & Circulars for SNA NTR

Sub-decree No. 72 on non-tax revenue 2018


Sub-decree No. 18 on OWSO at SNA 2017
Sub-decree No. 25 on the revenue management at OWSO at CP 2020
Prakas No. 272 on the use of receipt for revenue 2011
Prakas No. 242 on geographical area codes 2015
Prakas No. 1890 on petty revenue management for national and SNA 2015
Prakas No. 1195 on the procedures on the management of non-tax debt 2022
Circular No. 010 on incentive sharing from service fees 2014
Circular on the management of the revenue from OWSO at CP and Districts Draft
Sectorial
Inter-ministerial Prakas on sectoral services/ non-tax revenue (there are 103) Various

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6 SNA NTR System Description 6
There are five types of NTR in With its General Department of Non-
Cambodia (including at SNAs) which need Tax Revenue and State Property playing
to be managed according to the existing leading roles, MEF also play active roles in
rules and regulations. According to the drafting new rules and regulations,
Law on NTR and Sub-decree No. 72, those maintaining records on NTR, following up
five types include on NTR arrears, and identifying new
sources of NTR.

table 2: S NTR Streams


Non Tax Revenue Stream
1 revenue from public service fees The SNAs are considered as
2 revenue from state asset implementing agencies directly managing
3 revenue from state-owned enterprise (SOE) and collecting NTR in their localities. They
4 revenue from fines and penalties, perform various tasks throughout the
5 revenue from other sources. whole management cycle, starting from
planning and forecasting NTR, directly
managing, collecting, following up on NTR
All of the five types of NTR are arrears, and preparing regular reports to
applicable to SNAs, although with different MEF, through the Provincial Department of
degrees of authority and capability. Economy and Finance (PDEF). In this
arrangement, PDEF acts on behalf of the
In managing and collecting NTR, SNAs MEF in overseeing the public financial
need perform various tasks, including management aspects of SNAs in each
province.
• planning and forecasting of NTRs; As a part of NTR management
• the use of the non-tax revenue modernisation, the Government has used
management information system two digital management systems.
(NRMIS) to process and record
transactions; collection and payment • The Non-Tax Revenue Management
of NTRs into the single treasury Information System (NRMIS) and
account (TSA); • The State Property Registration and
• monitoring, evaluation, auditing, and Management Information System
inspection; and (SARMIS).
• follow-up and writing off non-tax
revenue debts, reward and The NRMIS is given more attention,
punishment for compliance and although it is closely related to the
performance, among others. SARMIS, especially concerning revenue
from state assets.
SNA NTR management and collection
involve a range of stakeholders. Their roles
and responsibilities are provided in the
Law on NTR and Sub-decree No. 72. MEF
is the central agency whose main role is to
monitor and evaluate the management
and collection of NTR, including those
performed by SNAs.

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7 SNA NTR Performance 8
NTR accounts for only a small fraction In essence, the performance of NTRs Comparing the SNA NTR performance However, since 2020, its share reduced
of total state revenues, both at the from 2011 to 2019 increased 2 fold from as a percentage of total national non-tax drastically to only about 10%.The vertical
national and SNA level. At the national US$ 264 million to US$ 820 million. revenue, the SNA NTRs accounted for imbalance of NTR performance is
level, NTR has increased in absolute Growth in NTR receipts was cut short due around 2 per cent in the period from 2017 captured in figure 6.
amounts but dropped in terms of to the pandemic (2020 and 2021) and fell to 2019 but increased sharply in 2020 and
contribution to almost half between 2011 by US$ 350 million to US$ 460 million 2021 to over 10 per cent (figure 5) As is illustrated, a large imbalance
and 2021 as a percentage of the total which is comparable NTR performance between CP and DMK exists, with the
recurrent revenue (from a high of 19 per recorded between 2015 and 2016 (figure The data underpins the change of the DMK having a far lower planned NTR than
cent in 2012 to only 9 per cent in 2021 4) governments policy focus towards fiscal the CP level.
(figure 3). decentralisation.

figure 6: SNA NTR Performance Ratios


figure 5: SNA NTR Performance
figure 4: NTR Growth Profile
figure 3: Tax Base by Flows

The decline in contribution has been As illustrated non positive YoY growth The sharp increase was due to the The ratio between CP and DMK NTRs was
due enlarge to improved national revenue has been seen in 2013, 2015 and 2020 to delegation of large administrative service fairly constant up to 2020 at approximately
collections which have positively 2022. Based on historical data it can be fees from line departments to OWSU at 1.6:1. A sharp increase in 2020 and 2021
increased by 44 per cent between 2011 anticipated that actual NTRs have the CP level in 2020. While the transfer is seen was witnessed where the ration exceeded
and 2021. However, as illustrated all potential to reach beyond US$ 1,000 as progress for decentralisation reform, it 8:1. The ratio between CP and DMK NTRs
contributions remained flat during 2020 million per year. However, the return to has resulted in the fiscal space imbalance are tabulated below
and 2021 as a result of the pandemic. such levels will be enlarge dependent between CP and DMK to be even more

table 2: S NTR Streams


upon external trade factors. Opportunity pronounced. From 2017 to 2019, as the
Year DMK / CP Ratio
Customs derived revenue contributions does present itself to further expand the data shows (figure 3), DMK's non-tax 2017 1:1.622
has shown little change over the same SNA NTR through new forms of climate revenue accounted for around 30% of 2018 1:2.296
time period. Accounting for 50 per cent of charges as fines or issue of local carbon total SNA non-tax revenue. 2019 1:2.414
total revenues, with a drop off to 45 per permits for the special economic and 2020 1:6.947
cent being accounted during the industrial zones. 2021 1:8.659
pandemic

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9 SNA NTR System Management for SNAs 10
Horizontal imbalances are also Presently, the primary source of NTR The management of SNAs follows a While differing by types of NTR, some
significant (figure 7). Similar to tax among SNAs comes from fees charged at cycle which includes the following tasks: overall challenges are noted for the SNA-
revenue, non-tax revenue at the sub the one window service unit (OWSU) and NTR governance systems. Those include:
national levels is dominated by Phnom the one window service office (OWSO). • Planning and forecasting: SNAs
Penh's share. From 2011 to 2021, the data Additionally, in the capital and some include in their annual budget plan the • The legal and policy frameworks
shows Phnom Penh accounts for roughly provinces revenues from state assets are forecast of NTR for each type and which needs to be improved in terms
50 per cent of all SNA NTR. The other significant. classify them according to the of coherence and consistency,
provinces that have larger NTRs being economic classification of budget, especially between those on NTR
Sihanoukville, Kandal, and Siem Reap. This Over half of the revenues collected are • Collection of NTR: SNAs follow policy and those on decentralisation,
horizontal imbalance is mainly due to the generated through fees. They accounted various rules and regulations when • The current NTR functions can be
fact that a large part of the SNA NTR for 55 per cent of all NTRs collected at the implementing the actual NTR further decentralised (both through
comes from public administrative service CP level in 2019 and all NTRs collected at collection, recording, and reporting. To assignment and delegation) to
fees, which correlate closely and positively the DMK level. The limited collection of ensure effectiveness, the CP appropriate levels of SNAs, taking into
with the level of economic activities in state assets is due to internal administrations have been using the account their respective mandates for
each locality. weaknesses related to shared or a NRMIS and SARMIS in their service delivery and local
common information management implementation, development,
system and a lack of clear authority to • Payment into national budget: SNAs • The management and collection of
collect revenues from sources under their pay the collected NTR into the Single SNA NTR which can be made more
figure 7: SNA NTR Horizontal Imbalances

control. Treasury System (TSA) either in cash effective, efficient, and in line with due
or via banking systems by following PFM process,
A medium-term goal of the RGC should relevant rules on petty revenue • Modernisation of SNA NTR
be to develop and implement clearer management. The NRMIS has been management and collections which
guidelines for SNA on collecting NTR from used to facilitate this task. can be strengthened especially with
state assets that are located within the • Recording and reporting: SNAs the use of the NRMIS and other e-
territory of the SNAs. This feature need be prepare and submit monthly, governance solutions, and
a component of a broader process to quarterly, semi-annual and annual • Human resource management and
clarify the extent to which SNAs have reports on NTR implementation to the capacity building which need to be
authority over their own-source revenues. MEF via the PDEF. At the end of each enhanced, trained, and continuously
. year, they also review their NTR supported to allow for clear
performance to inform the planning accountability lines and effective SNA
for the following year. The NRMIS has NTR management and collection.
also been used to aid the recording
and planning process, and
• Following up on NTR arrears: SNAs
keep track of NTR arrears and conduct
necessary follow-ups. Where
necessary, audit and inspections can
be conducted on the management of
NTR for specific SNAs.

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11 Visioning an Efficient SNA NTR System Strategic Approach 12
The proposed VISION of the SNA NTR Per the NP2 (Component 4) and the To achieve the outcome and outputs, • Emphasise the roles of NTR as a
strategic framework needs to align with Blueprint on NTR, the overall expected the Strategic Framework for SNA NTR policy tool for local service delivery
the NP2 (2022) and the Blueprint on NTR outcome of this Strategic Framework on provides the following approaches: and local development: A more
(Upcoming). SNA NTR is to focus on the SNAs effective NTR system is instrumental
capacities and competence to effectively • Ensure reform coordination and not only for revenue generation but also
A more effective, efficient, and manage the SNA NTR. legal framework coherence: SNA as an enabler for better service delivery
decentralized NTR management NTR need be implemented and for local people and businesses. Linked
and collection by SNAs so that SNAs have predictable, adequate strengthened through an effective to the above NTRs are to act as non-
they can better implement their budget resources aligned with coordinated whole of government discretionary revenue stream for the
mandate and functions while mandates and policy priorities and
contributing to the national allocated with the flexibility to approach that compliments the relevant SNAs and not be subject to fiscal
revenue mobilization effort, respond to local situation and reform agendas (public financial pooling at central level.
macro-economic stability, and needs that are determined in the management and decentralisation). • NTRs within the Sub National
improved and equitable service development plans, investment • Promotion of the effectiveness and Jurisdictions: T he “ownership” of all
delivery for local citizens and programs, and budget strategic efficiency of NTR management and NTRs need be clearly articulated to
businesses.' plans of the SNAs. collection: NTR management and assure accountability and the
Statement Example - Vision Statement Example - Outcome collection by SNAs should be effectiveness of collection and
strengthened in line with the due utilisation of NTRs. The NTR legal
The objective of the Strategic The corresponding output statement for process of public financial framework needs to specify if pooling
Framework on SNA-NTR is required to consideration is presented as a system management to contribute to the at the provincial level is a requisite of
support the national decentralisation wide enhancement. The output establishes Government's overall revenue that individual SNAs are able to retain
policy (IP5, phases I and II). an increase in NTRs as a key indicator. mobilisation efforts and utilise existing the NTR revenues
financial information and budget control • Adoption of discretionary or non
Provide clear expected outcomes, An improved SNA NTR governance systems. discretionary expenditure of NTRs:
outputs, and priority activities for system that is established on a • Focus on institutional development The NTR legal framework needs to
the IP5-I and IP5-II clear and coherent legal base that
and local civil service competency clarify and set out the expenditure
is accompanied with an
Statement Example - Objective institutional framework, from enhancement: In line with the conditions of the NTR resource flows.
which more NTR based functions Government's policy on digital Additionally, NTRs can be utilised for
This is to ensure a more effective, can be transferred to the Government, SNA NTR management specific local government expenditure
appropriate level of SNA. This will
efficient, and decentralised management increase the amounts of NTRs and collection will be systematically and classifications as within the COA and
by SNAs over different types of NTR items. collected, calibrate the SNAs and increasingly implemented through the budget law, thereby linking directly NTR
It covers key aspects, including legal and further promulgate modern application of institutionally connected expenditure to provide, enhance and
institutional framework, management and management and information digital technology (e.g., NRMIS, maintain basic local government
systems that assures transparency.
collection, modernisation and capacity SARMIS, e-payment), together with services.
building. Statement Example - Output improved human resource • Adopt the learning-by-doing
management and capacity building. experimental approach: To ensure
• Accelerate decentralisation and continuous improvement, the SNA
accountability of NTR management NTR governance system will be
and collection: More authority to be improved through rapid feedback,
entrusted to the SNAs to manage and period assessment, and adjustments,
collect NTR in alignment to the PFMP, all embodying the spirit of learning by
the new financial law and with the NP2, doing approach.
that latter that may include the possible
identification of new NTR categories.

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15 Example Policy Framework for SNA NTR System
Introduction
13
NTRs generated from public services The management and collection of
are by far the major contribution of NTR public service fees need to follow inter-
system for SNAs. Two forms of public ministerial Prakas. This being applicable to
service fees are considered: line ministries, other state agencies and
SNAs. As of the end of 2021, there were
• administrative fees that are sales of 103 of such Prakas in force, providing legal
services associated with a regulatory basis for the collection of fees for 5,151
function of the Government (e.g., services. For the SNAs, the provision of
license); and administrative services and the collection
• end-user fees for provided services. of fees are currently done through OWSU
at the CP level and the OWSO at the DMK
Conceptually, NTRs collected as end level. The service standard and procedures
user fees or charges for public services are at the OWSU and OWSO are provided by
considered as a policy tool and a means MOI's Prakas.
to generate state revenues. Accordingly,
when a user fee is considered, several key The provision of administrative services
policy and management issues need to be by SNAs can be performed in two forms.
considered, including its policy-related
objective, as well as the legal, institutional, • first; is as their own function. In this
and public financial management case, the implementation shall follow
arrangements. the inter-ministerial Prakas between
MEF and MOI. The council of each
According to the Law on NTR and Sub- SNA also has the authority to
decree No. 72, revenue from public determine fee level based on the
services is classified into the following five reality of people livelihood and
sub-types: development of each locality.
• second is as their delegated
• Revenue from public services in the functions from the national level. In
general administrative sector, this case, the implementation shall
• Revenue from public services in follow inter-ministerial Prakas
national defence, security and public between the delegating ministries
order sector, and agencies and the MEF.
• Revenue from public services in the
social affairs sector,
• Revenue from public services in the
economic sector, and
• Revenue from public services by
SNAs.

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14 Challenges Primary Actions
15
The SNAs need to plan and execute • Appropriateness of certain services: The output for the primary actions for • Clarify financing options to finance
NTR collections from service fees as a Some local government services, the SNA NTR is newly transferred functions (e.g.,
part of their annual budgeting process. The especially related to permits need solid waste management, local
implementation shall comply with the key revision in terms of the perspectives of A more effective and efficient NTR transport, entertainment, education,
laws and regulations. The administrative local citizens and business. Examples system that is decentralized to health) from user fees.
tasks involve include the required manual verification allow SNAs to create new fiscal • To conduct the regulatory review
space to fully implement their
and legalisation of various documents on the current administrative
mandates whilst contributing to the
• the forecasting of NTR for each fiscal (i.e., high school certificates) and the national revenue mobilization services provided by the OWSU,
year, licensing requirements and conditions policy and strategy. In doing so, OWSO and other parts of SNAs to
• the delivery of services, and the for micro and small businesses which macroeconomic stability will be assess their appropriateness as not
collection of associated fees and might act as a hindrance rather than a maintained and the quality and only NTR tool but policy inventions to
• paid fees transferred into the promotion of people's livelihood and quantity of equitable and promote people's livelihood and local
sustainable public services
Government Treasury Single Account. local businesses. business development.
enhanced.
• Management and collection: A few
To incentivise SNA and line department key points are noted:
officials involved in the service delivery The following research and policy The following research and policy
process, some specific incentive sharing ▪ there is still no technical guidance actions need be considered in the short actions need be considered in the short to
schemes have been implemented. In the on how to improve the accuracy of term to align to IP5-I (2022-2025). The medium term to align to IP5-II (2026-2030),
last few years, SNAs have also NTR forecast which has led to high inter-ministerial IP5-1 sets out the short
implemented the NRMIS to ensure discrepancy between planned and term policy actions related to SNA NTRs
improved service delivery and a transparent actual NTR performance; • To finalise the services and fees
NTR management and collection process. ▪ while there are currently over • To review the current management provided and collected by SNAs
5,000 services, many of them and collection of public service fees (based on the regulatory review study
While much progress has been made, have been virtually inactive and at the OWSU and OWSO, including conducted in IP5-I above).
several challenges require more attention, some have had their fees waived the use of NRMIS and e-payment, • To continue improving the legal
including: or charged to a very low rate, • To identify the possible framework and reform
▪ it is not sure to what extent the harmonisation and synchronisation coordination, especially between the
• Concise Legal framework: There are current incentive sharing between the NRMIS and the MIS that national level and SNAs, to ensure
currently many rules and regulations, arrangements have motivated MOI set up for OWSU and OWSO, more effective management and
some of which are not consistent with those staff members directly • To identify additional NTR sub- collection of SNA NTR,
one another, especially between the involved in the service delivery streams to be transferred from line • To continue to decentralise the NTR
various inter-ministerial Prakas on NTR process at the OWSU/OWSO, and ministries to OWSU and OWSO in system to an appropriate level of
on the one hand and those relating to ▪ while the NRMIS has been very accordance with the recent SNAs and identify new NTR sources
decentralisation on the other, instrumental in managing NTR decentralisation reform policy and the to increase SNA's own source
• NTR Institutional framework: There from service fees, there are transfer of functions to the DMK level, revenues,
remains room for improvement in various technical issues to be • To clarify the arrangements to • To fully promulgate the use of
terms of the de-concentration, addressed and further refined allow SNAs more administrative NRMIS, e-payment, and other digital
delegation, and assignment of NTRs (e.g., its coding systems by types jurisdiction related to the setting and solutions to public service delivery
between the national level and the of fees). management of fees or charges for and NTR management and collection
different tiers of SNAs. Similarly, the NTR within a value determined by at SNA,
roles and authorities of SNAs in setting relevant regulations. • To introduce and test a model for
the fee list and the allocation of forecasting NTR revenue from public
revenues are still to be clarified to make service fees.
them consistent with the NTR policy.

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16 Example Policy Framework for SNA NTR System
Revenue from State Assets
16
Non-tax revenues from state property However, for the medium and long-
covers a wide range of sub-types. In term, there are key governance and public
general, it involves legal contracts financial management issues relating to
between the state and private actors for state property management that need to
the use of state-owned assets for be addressed, both at the overall system
commercial gain. According to the NTR and for specific revenue items.
Law and sub-decree No. 72, NTR from
state property includes the revenue from: NTR from state assets has been a
Sales and exchange of private state minor source of income for SNAs but is
property, expected to increase from 2022. Data
from 2020 reveal that the revenues from
• Lease of state property, state assets accounted for about 6 per
• The concession from public services, cent of accumulative SNA NTR, or about
• Royalty on natural resource 0.4% of SNA total budget. It is notated
extraction, and that all NTR collected from state assets
• Other revenues as stipulated in collected came from the CP level, and
contracts and agreements. virtually none for DMK and CS. However,
starting from 2022, the Government has
Each sub-category of NTR provides a plans to further allocate more NTR from
range of detailed revenue sources but state assets to SNA, including:
whose definitions are stated in only broad
terms. Their specific definitions and • 100% of revenue from fishery
further categorisations that aligns to concession (with an estimated
national and international standards are amount of 2,650 KR Million),
expected to be determined through • 50% of revenue from the lease of
additional law, sub-decree or Prakas. Many state property of CP line departments
of the revenue items have already been and CP administrations (about 2,744
implemented, but a few (such as royalty KR Million)
from oil and gas) are relatively new. • 30% of revenue from land concession
(about 6,075 KR Million),
The untapped potential for NTR from • 30% of revenue from forestry and
state property is significant, but so are its penalty (about 6,027 KR Million), and
governance and management challenges. • 50% of royalty related to construction
At both the national and sub-national level, materials (about 42,914 KR Million).
there is a shared understanding that
additional state property revenue can be
collected if the system and its
management can be improved. This is why
specific management reform measures
have been identified in the RMS II with a
focus on revenue items such as
concession from land, forestry, and mining
concession.

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Photo Credit: Paul Szewczyk, www.unsplash.com
17 Challenges Primary Actions
18
SNAs plan and execute NTR from state including within and between national The output for the primary actions for • To assess the progress to guide the
assets as a part of their annual budgeting and sub-national levels. This has led to NTR revenue optimisation from state reform of SNA NTR from state
process. The implementation complies poor forecasting, management, and assets assets so that it is well coordinated
with the key laws and regulations on SNA collection of NTR from state assets. It and complementary to the broader
and NTR (as listed in the previous section is also noted that the use of digital e- A more effective and efficient NTR reform of SNA state asset
system that is decentralized to
on the legal framework), relevant legal payment has also been low compared management.
allow SNAs to generate new fiscal
documents on state asset management, to the other types of NTR. flows from State Assets that are
and the provisions as stated in the • Transfer of NTR from state assets to accumulated on their territories to The following research and policy
contracts, agreements, and licenses SNAs: The planned transfer of more fully implement their mandates actions need be considered in the short to
relating to the lease of state assets, NTR from state assets to SNAs is in whilst contributing to the national medium term to align to IP5-II (2026-2030).
concession, etc. The NRMIS has been its infancy, As the process is revenue mobilization policy and
strategy. In doing so, new fiscal
used to manage and collect SNA NTR developed further various • To implement the work plan
space will be created for improved
from state assets at SNAs. implementation challenges will equitable and sustainable public developed in IP5-II and to
emerge and need be responded to. As services. continuously improve its performance
While much progress has been made, this is a new competence area, through the establishment of Key
several key challenges need to be trainings and coaching that enables Performance Indicators (KPIs)
addressed including: SNAs to learn by doing is critical. In The following research and policy • Complete a detailed research based
addition, the NTR from state assets actions need be considered in the short forecasting model to establish
• Simplification of the legal needs to be closely linked with the term to align to IP5-I (2022-2025). The revenue baselines for SNA NTRs by
framework: There are currently a overall SNA asset management and inter-ministerial IP5-1 sets out the short province and DMK level
number of laws and sub-decrees with asset transfer. term policy actions related to SNA NTRs • Develop a complete set of SNA NTR
relevance to SNA-NTR from state • The national role out and use of collection targets based on above
assets. Those include the Law on SNA NRMIS: It is required SNAs enter all • To improve the implementation of mentioned research and the
Financial Regime (2011), the Law on items of NTR from state assets into the recently transferred NTR from associated province specific territorial
State Asset Management (2022), Sub- the NRMIS. However, the limited data state assets by identifying specific social economic conditions and
decree No. 66 and a range of leasing quality (mentioned earlier) almost areas for improvement through a rapid environments.
contracts, agreements, and licensing. means data gaps in the NRMIS, which feedback loop and systematic • Seamlessly coordinate and
Anecdotes suggest there are possibly in turn limits its usefulness as a tool assessment, complement the implementation of
some major inconsistencies among for managing and recording revenue. • To determine enhanced the NTR associated with state assets
these legal instruments, although arrangements for the management to the SNA state asset management
their extent and specifics need to be and collection of SNA NTR from reform.
further determined, state assets and including the use of
• Quality and timely data needed for NRMIS, based on the feedback (and/or
effective management: The current assessment), including the use of
data on asset leasing, concession, and NRMIS,
licensing is still limited, a situation that • To continue the process of
has been compounded by the limited transferring more NTR streams that
data sharing across relevant agencies, emanate from state assets to the
appropriate level of SNAs in line with
the overall decentralisation reform and
the functional transfer to the DMK
level, and

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19 Example Policy Framework for SNA NTR System
Revenues from Other Sources
19
Revenues from the other types of NTR What is known, however, is that this
identify with three specific streams and revenue needs to be planned and
include; executed as a part of the annual budgeting
process, with the NRMIS also put in use.
• revenue received as dividends from
state-owned enterprises (SOEs), The current legal and policy framework
• fines and penalties does not reference the possibility of SNAs
• and the flows that are designated as establishing and operating an SOE on their
"other" forms of revenue under the territory. This need be considered a policy
Law on NTR and Sub-decree No. 72. gap, as it does not correspond to the
needs for local service delivery and higher
Even at the national level, these three levels of devolution associated to of
NTR items account for only about 7% decentralised governance as rapid
(taking the year 2019 as a case), with the urbanisations in Cambodia are being
SOE dividend accounting for more than experienced.
70% of the total. In terms of regular
framework and management, while some Since the government has been
information is known about the SOE allocating more authority and
dividend and penalty and fines, very little accountability to the SNAs, not only on
data and information is available on the service delivery the issue of the territorial
'other' forms of revenue. operations of SOEs need be researched.

Currently, the relevance of SNAs NTRs A SOE that is operating on the territory
to the revenues collected from SOE of an SNA should contribute to
dividends, penalties and fines is minimal.
This being due to the fact that the SNAs • the provision of better services, that it
have no role nor accountability for the will ultimately benefit from,
SOEs. In general the SOEs are affiliated to • the broader local infrastructure
the national organs of government and development agenda and
security apparatus. • in reasoning fiscal space for the
socio-economic development of the
As with the penalty and fine, it is known territory.
that there are currently more than 1,000
different forms of fines and penalties that As previously mentioned earlier, NTR
the Government can collect, and the collections from fines and penalties that
biggest revenue so far has been from can be retained within the SNA territory
traffic offences. However, the information provides a new potential area for policy
on the roles of SNAs on this matter is development.
limited and needs to be understood on a
case-by-case basis (e.g., fine and penalty
on specific offences).

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Photo Credit: Paul Szewczyk, www.unsplash.com
20 Challenges Primary Actions
21
Anecdotes suggest that SNA collection The output statement for the primary The following research and policy
and retention of NTRs might face many actions for NTR revenue optimisation from actions need be considered in the short to
challenges in terms of; other sources; medium term to align to IP5-II (2026-2030).

• The legal framework, A more effective and efficient NTR


system that is decentralized to
• The division of roles and • To continue improving the
allow SNAs to generate new fiscal
responsibilities among different flows from other sources (fines, management and collection of SNA
stakeholders (both within and between penalties and SOE generated NTR from fines and penalties through
national and sub-national levels), dividends) to fully implement their a systematic and evolutionary approach
• The appropriateness and practicality mandates whilst contributing to the to inform a gradual expansion to the
of the many fines and penalties in national revenue mobilization collection of more designations of
policy and strategy. In doing so,
force, penalties and fines that can be
new fiscal space will be created for
• The higher financial costs that will be improved equitable and sustainable administered by the local governments
incurred related the SNAs undertaking public services. • To conduct a feasibility study to
planning, collection, and recording of examine regional and DMK
the fines. ownership and management of the
The following research and policy of SNA NTRs in the context of SOE
A more thorough understanding of actions need be considered in the short ownership and or Local Government
these aspects is needed to inform more term to align to IP5-I (2022-2025). The Enterprises management. The feasibility
coherent policy options moving forward. inter-ministerial IP5-1 sets out the short study needs to examine the issues of
term policy actions related to SNA NTRs increased fiscal space, positive socio-
economic impacts and the underlying
• To conduct an assessment on and factors of agglomeration CP
make policy recommendations for administrations set up and perform as
the management and collection of technical guardians of autonomous
SNA NTR from fines and penalties. agencies overseeing local development
The assessment need examine the and service delivery issues such as solid
overall legal and institutional framework waste management, parking, etc.
down to specific tasks involved.
• Generate an evidence informed
policy framework on the improved
arrangement for the management
and collection of SNA NTR from
fines and penalties. Innovative fines
and penalties specifically for SNAs
(e.g.fines and penalties relating to solid
waste management issues, parking,
etc.) need be identified and included
within the SNA NTR.s The policy
framework needs to consider the
retention of SNA NTRs within the
associated territory as a mechanism for
creating fiscal space.

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22 Example Policy Framework for SNA NTR System
Upgrading Institutional Capacity and Competence
22
Digitalisation is at the core of the Human resource management and
upgrade and upscale of NTR management capacity building is essential to support
and collection process in Cambodia. the development and deepening of SNA
Digital solutions have been introduced in NTR management and collection
accordance with the policy guidance improvement. As mentioned it is only at
provided in the Digital Economy and the provincial level that NTRs are being
Society Policy Framework (2021-2035), the collected in full, with the DMKs, in some
RMS II and the NP2. cases, being responsible for OWSU,
OWSO. For some key growth areas for the
The expectation is that the applications SNAs in terms of NTRs such as revenues
of digital technologies will make the public from state assets and other such as fines
administration systems more effective in and charges only the CP level is functional
delivering public service delivery as well with the DMK not undertaking such
as in collecting the associated revenues. revenue collections.
For NTR, among the most important
digital initiatives is the adoption and Therefore policy to enact the expansion
upscaling of the NRMIS and SARMIS. The of the mandate of the DMK level in the
NRMIS is given more attention, although it context of NTRs and also to increase
is closely related to the SARMIS, staffing to support NTR implementation is
especially concerning revenue from state required to be completed in the short
assets. term.

The NRMIS operates online (both on a To date, the MEF has played a leading
computer and smartphone) and covers key role providing training and technical
management functions over non-tax support to line ministries and SNAs on
revenue. This includes maintaining and NTR management and NRMIS in
recording data, recording, and tracking of particular. The capacity building has been
non-tax debts, revenue allocation, done mainly in collaboration the Economic
incentive sharing, issuance of payment and Finance Institute (EFI), with support
vouchers, report generation, and storing of from the PFMRP, but with only limited
data (i.e., standard fees by types of coordination with MOI and NASLA.
services, rent contracts, licenses, etc.).

The NRMIS, unlike the Financial


Management Information System (FMIS),
was developed in-house by MEF and
rolled out methodically to 23 central line
ministries and 18 provincial line
departments of central LMs, plus selected
CP administrations. E-payments have also
been implemented in 23 central line
ministries and agencies and in the step-by-
step roll-out to SNAs.

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Photo Credit: Office of the Civil Service Commission of the Kingdom of Thailand (OCSC), https://www.ocsc.go.th
23 Challenges Primary Actions
24
Several key challenges need to be • ICT infrastructure for NRMIS The output statement for the primary • To enhance horizontal integration of
addressed in the future; implementation at the SNA level is actions for the upgrade of institutional the SNA NTR system across also line
still underdeveloped and thus capacity and competence NTR revenue ministries that includes data sharing
• Legal framework: Currently, the requires more investment from the optimisation from other sources; relating to various types of SNA NTR
NRMIS and e-Payment are Government. that need to be integrated into the
implemented based on a MEF Circular. • The NRMIS (MEF) is yet to be Adequate institutional capacity and NRMIS,
A higher legal instrument is needed to connected and synchronised with competence to support the • To introduce standard report
ensure a more forceful legal basis for the MOI's MIS for OWSU and deployment of nationwide digital formats that can be generated from
information and payment system
further expansion and compliance OWSO is a particular technical NRMIS and that meet the regular
for administration, management
throughout the Government, problem that needs to be addressed and the collection of SNA NTR that reporting requirements on SNA NTR,
• NRMIS System roll-out is an early • Staffing levels at the SNA and is synchronized with other • To review and improve the
stage of SNA roll-out, with DMK and especially at the DMK level need to management information systems classification of SNA NTR to ensure
CS remaining to be included in the be reconciled. It is suggested that and the budget. consistencies both within and
process. additional new staff at SNA need to be between the NRMIS and the various
• Key NRMIS functions are either recruited, trained, to enable the SNA The following research and policy rules and regulations,
missing or only partially automated DMK levels to manage NTRs. At the actions need be considered in the short • To assess and recommend specific
(e.g., a reminder of NTR arrears). PDEF, there is also a need to appoint term to align to IP5-I (2022-2025). The measures on how to ensure the
• The NTR classifications and the use and train an official to be specifically in inter-ministerial IP5-1 sets out the short complementarity and consistency
of coding are still not consistent charge of NTR. term policy actions related to SNA NTRs between the NRMIS and SARMIS.
between the NRMIS, the legal
classification (i.e. the five types), and • To develop and approve a policy The following research and policy
the economic classification of the framework to further scale up the actions need be considered in the short to
budget. implementation of NRMIS and e- medium term to align to IP5-II (2026-2030).
• The formats of generated NTR payment at SNAs, including the DMK
reports from the system remain and later on the CS level. Coordination • The continuous improvement of
inconsistent with the regular paper- between MEF, NCDD-S, and MOI is human resources, systems and
based report formats, critical for the development and processes to fully implement the
• Coordination and information implementation of the plan, NRMIS, e-payment, and meeting new
sharing remains an issue. The • To promulgate necessary rules and higher revenue targets for SNA NTRs
NRMIS is useful only to the extent of regulations needed to strengthen the • Implementation of a civil service
how well the data is shared and keyed legal basis for the expansion and wide capacity building program for
in by the relevant agencies into the strengthening of the NRMIS SNA NTRs and their management.
system. Currently, the governance of implementation, • The continuous update of the
critical data on service fees, licensing, • To appoint and build the capacity of NRMIS system to reflect the progress
contracts, and agreements is still officials in charge of SNA NTR both of NTR decentralisation to various
fragmented and not well-updated and at SNAs and the PDEF, while putting in levels of SNAs,
shared among relevant ministries and place a technical support mechanism • Policy pathways developed to
SNAs. and process (e.g., help desks, ensure synchronisation between the
management task teams for NRMIS and other relevant SNA MIS
mentoring and coaching relating to NTR.

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Non Tax Revenue for Sub National Administrations
of Cambodia
Sample Activity Plan

The assocaited work plan covers


the short and merdiumk term
actions that allign to the IP5
Phase I and Phase 2 and provides
a sample for discusison only
SNA NTR System Upgrade - Sample Work Plan Aligned to IP5

Specific outputs Priority activities for IP5-I (2022-2025) Priority activities for IP5-I (2026-2030)

1) Revenue from public service fees: A more effective, 1. To review and improve on the current management and collection of public service fees at the OWSU • To review the list of services and fees provided and collected by SNAs (based on the regulatory review study
efficient, and decentralised NTR from public service fees and OWSO, including the use of NRMIS and e-payment, conducted in IP5-I above).
implemented by SNAs so that they can better implement 2. To review and identify the possible connection and synchronisation between the NRMIS and the MIS • To continue improving the legal framework and reform coordination, especially between the national level and
their mandate and functions while contributing to the that MOI set up for OWSU and OWSO, SNAs, to ensure more effective management and collection of SNA NTR,
national revenue mobilisation effort, macro-economic 3. To identify more NTR from line ministries to OWSU and OWSO in accordance with the recent • To continue more decentralisation of NTR to an appropriate level of SNAs and identify new NTR sources to
stability, and improved and equitable service delivery for decentralisation reform policy and the transfer of functions to the DMK level, increase SNA's own source revenues,
local citizens and businesses 4. To review and study the possibility of transferring specific NTR items from OWSU to OWSO in • To continue improving the use of NRMIS, e-payment, and other digital solutions to public service delivery and
accordance with the recent decentralisation reform policy and the transfer of functions to the DMK NTR management and collection at SNA,
level, • To introduce and test a model for forecasting NTR revenue from public service fees.
5. To clarify the arrangements to allow SNAs more power over the setting of fees or charges for NTR
within a value determined by relevant regulations.
6. To study options to finance newly transferred functions (e.g., solid waste management, local transport,
entertainment, education, health) from user fees.
7. To conduct the regulatory review on the current administrative services provided by the OWSU, OWSO
and other parts of SNAs to assess their appropriateness as not only NTR tool but policy inventions to
promote people's livelihood and local business development.

2) Revenue from state assets: A more effective, efficient, 1. To improve the implementation of the recently transferred NTR from state assets by identifying specific • To implement the work plan developed in IP5-II and to continuously improve, using the learning-by-doing
and decentralised NTR from state assets implemented by areas for improvement through a rapid feedback loop and systematic assessment (if needed), approach, the SNA NTR from state asset in ways that are closely coordinated and complementary to the SNA
SNAs so that they can better implement their mandate and 2. Based on the feedback (and/or assessment), to identify and put in place an improved arrangement for state asset management reform.
functions while contributing to the national revenue the management and collection of SNA NTR from state assets, including the use of NRMIS,
mobilisation effort, macro-economic stability, and 3. To continue transferring more NTR from state assets from the national level to the appropriate level of
improved and equitable service delivery for local citizens SNAs in line with the overall decentralisation reform and the functional transfer to the DMK level,
and businesses 4. To assess the progress and develop a work plan to guide the reform of SNA NTR from state assets so
that it is well coordinated and complementary to the broader reform of SNA state asset management.
3) Revenues from other sources: A more effective, 1. To conduct an assessment on and recommend how the management and collection of SNA NTR from • To continue improving the management and collection of SNA NTR from fines and penalties through a learning-
efficient, and decentralised NTR from other sources fines and penalties can be improved. The assessment and recommendations should be comprehensive, by-doing approach to inform a gradual expansion to more types of penalties and fines,
(including fines and penalties, SOE dividend) implemented covering the overall legal and institutional framework down to specific tasks involved. • To conduct a feasibility of having CP administrations set up and perform as technical guardians of autonomous
by SNAs so that they can better implement their mandate 2. Based on the recommendations, develop and implement an improved arrangement for the agencies overseeing local development and service delivery issues such as solid waste management, parking,
and functions while contributing to the national revenue management and collection of SNA NTR from fines and penalties, possibly for specific pilots (e.g., fines etc.
mobilisation effort, macro-economic stability, and and penalties relating to solid waste management issues, parking, etc.).
improved and equitable service delivery for local citizens
and businesses

4) Modernisation and capacity building: A digital system 1. To develop and implement a plan to further scale up the implementation of NRMIS and e-payment at • To continue improving the implementation of the NRMIS, e-payment, and building capacity of relevant staff
for supporting the management and collection of various SNAs, including the DMK and later on the CS level. Coordination between MEF, NCDD-S, and MOI is members at SNAs and the PDEF,
types of SNA NTR which is effective, user-friendly, and critical for the development and implementation of the plan, • To continue updating the NRMIS system to reflect the progress of NTR decentralisation to various levels of
well synchronised with other MIS relevant to SNA NTRs, 2. To review and adopt necessary rules and regulations needed to strengthen the legal basis for the SNAs,
and functioned by capable and accountable officials expansion and strengthening of the NRMIS implementation, • To assess and recommend the ways to ensure synchronisation between the NRMIS and other relevant SNA MIS
3. To appoint and build the capacity of officials in charge of SNA NTR both at SNAs and the PDEF, while relating to NTR.
putting in place a technical support mechanism and process (e.g., help desks, telegram groups,
mentoring and coaching arrangements),
4. To improve the inclusion and sharing of data relating to various types of SNA NTR that need to be
integrated into the NRMIS,
5. To develop and adopt standard report formats that can be generated from NRMIS and meet the regular
reporting requirements on SNA NTR,
6. To review and improve the classification of SNA NTR to ensure consistencies both within and between
the NRMIS and the various rules and regulations,
7. To assess and recommend specific measures on how to ensure the complementarity and consistency
between the NRMIS and SARMIS.

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