1.

Introducing PCCraft with ecosystem in which PCCraft is operating, major players in the ecosystem including the
competitors those who are relevant to PCCraft, what role each player plays, what are the business expectations
of each one etc.
5 points

Most of you have written it correctly

2. Various kinds of information systems (at least four) required at different levels and roles. Answering: why they
are required and benefits? How would they work and what they would do? who will use them and how?
20 points

Expected answer as on TPS, KMS, CRM, OLAP, MIS/IRS, etc. and more specific to PCCraft rather than what these
systems are, quite a few have written IOT, AI, Block-chain etc or written only TPS/ERP etc. of similar kind.

3. List of any five major business processes would be involved. Draw data model using ERD (draw at least 5 major
data objects, their important attributes including key attributes and relationships amongst them)
15 points

Lot of students have written functions such as HR, F&A, Production, Marketing and Sales as business processes.
Specific business processes within function or across functions were expected (e.g. order fulfillment process).
Lot of people draw ERD having processes in them rather than data objects such as customer, employee, product
(PC), order etc.

4. There are various options for developing information systems suggested in bullet point 2.
a. develop in-house using PaaS
b. leverage existing IT investment with use of middleware
c. buy off-the-shelf ERP solution and other systems
d. opt for SaaS

Just talked about ERP systems while answer was expected from other information systems