Professional Documents
Culture Documents
Typologies of cultures
In the theory of the ICC, due to its initial practical orientation, it has
become traditional to group cultures depending on various parameters. It is
worth noting that in theory the ICC of culture is most often classified
depending on those parameters that are relevant in professional communication
(attitude to time, mono/multitasking, etc.). Here are a few common typologies:
– classification of corporate cultures in Hofstede;
– E. Hall's classification;
– classification of R. Lewis.
The classification of Dutch sociologist Geert Hofstede is one of the most
famous typologies of corporate cultures. The typology of organizational
cultures in Hofstede was developed in the early 1980s based on the results of a
large-scale study conducted in various departments of the multinational
company IBM (116 thousand people were interviewed employees in 40
countries). Hofstede proposed 6 parameters for each culture (country):
– distancing from power,
– individualism — collectivism,
– masculinity — femininity,
– acceptance — non-acceptance of uncertainty,
– pragmatism,
– restraint.
The country (culture) receives points for each parameter (from 0 to 100).
The classification is useful in analyzing the interactions of representatives of
different cultures (countries) in the professional field, another advantage of it is
that many countries are described.
Edward T. Hall proposed dividing cultures, depending on the nature of
their use of space and time, into high-context and low-context, as well as
cultures with a predominant monochrome or polychrome use of time.
Highly contextual cultures are characterized by density social
connections (status and reputation apply to all spheres of life), personal life is
not separated from professional life. Countries with a high cultural context
include France, Spain, Italy, the Middle East, Japan and Russia.
Representatives of the low-context type of culture do not just separate private
and public life, but also consider each sector of their lives separately.
Moreover, status and reputation do not automatically extend to all spheres of
life. Examples of low-context culture countries: USA, Canada, Holland,
Scandinavian countries, Germany, etc. Representatives of monochrome cultures
tend to clearly plan their schedule and do things consistently, and begin to
perform a new task only after completing the previous one. In these cultures,
interpersonal relationships are less important than completing a task—at least in
the business sphere.
The USA, England, Germany, and Scandinavian countries are considered
monochrome. Representatives of polychrome cultures are more likely to do a
lot of things at the same time, they do not make clear schedules, or at least they
are not too willing to find fault with them. They are living. Friendships can be
more important than deadlines, and interpersonal relationships can be placed
above the interests of the case. E. Hall attributed the cultures of Latin American
and Arab countries, as well as Russia, to polychrome cultures.
The third classification is the Richard Lewis classification (Richard D.
Lewis) — has a lot in common with classification. The classification is based
on the organization of the figure-people's differences in time. Cultures are
divided into:
– monoactive (Linear-active): 1 unit of time = 1 task.
Punctuality and diligence are important; completing
the task is above all. Examples: German, American, English culture;
– polyactive (Multi-active). They are characterized by
emotionality, flexibility, and orientation towards interpersonal
relationships. Examples: Italian, Spanish, Brazilian
cultures;
– Reactive. They are focused on preserving
the reputation. They are characterized by politeness, non-conflict,
and patience. Examples: Japanese, Chinese, Korean culture.
R. Lewis (b. 1930) is still successfully engaged in consulting in the field
of intercultural communication, heads the Richard Lewis Communications
company, whose services are used by many large international companies. R.
Lewis also runs a blog dedicated to various topical issues of intercultural
communication: http://blog.crossculture.com/.
We have considered only three classifications of cultures according
to various parameters; in general, there are a great many of them. It must be
remembered that any such classification is a kind of a kind of simplification of
reality. For example, it does not take into account the multiculturalism of
societies, whereas it is quite obvious that in each country there are many types
and subtypes of business cultures, and the classification is designed to find
what unites them all. At the same time, she describes in each specific case a
certain "ideal", average culture, which may differ greatly from real behavioral
norms.
The above classifications can nevertheless be useful if you know how to
apply them correctly: for example, use the classification of cultures depending
on the relation to time in the analysis of the situation, for the understanding of
which the monochromacy/polychromacy of the culture of the participants really
matters. At the same time, it is very important to remember that a person is not
just a carrier of a certain culture (cultures), it is a person
who has a very complex "structure".