Hi, Stas,

I hope this letter caught you in good health! I am very excited about your upcoming visit and
thought I would share some information with you about the social customs here to make you feel
at home.

When it comes to dining out, it is customary to tip in cafes and restaurants. A tip of 10-15% of
the bill is usually standard if you are satisfied with the service. This small gesture is very much
appreciated by the staff and is considered part of dining etiquette.

As for polite expressions, using the words "thank you," "excuse me," and "please" are very
important in everyday interactions. Say "thank you" when someone helps you or provides a
favor, "excuse me" to apologize or when you accidentally bump into someone, and "please" is
always appreciated when making requests. These words help show respect and kindness to those
around you.

A few additional tips: don't forget about personal space, and also try to be punctual.

In general, be respectful and considerate, and you'll definitely fit in! We look forward to your
visit.

Best wishes, Alexander