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Fatma Arfaoui
+216 24473149
Fatmarfaoui2018@gmail.com
Avenue Hbib Thameur Nabeul 8000_Tunis

Foodcatering
Food service
service supervisor
supervisor
supervisor
- Young graduate as a technician in quality management (quality control hygiene and food safety)
Extremely motivated to constantly develop my skills and evolve professionally, I am creatively motivated
and ready to contribute with my know-how and know-how to develop your company .

PROFESSIONAL EXPERIENCE

17/10/2022 - 31/12/2022

Internship in hygiene service at hotel hasdrubal hammamet sud Tunis

01/03/2022 -30/04/2022

Position Hygiene Manager and Quality Controller at SAPHIR PALACE hotel hammamet sud Tunis :

• Supervise and coordinate the activities of staff who prepare and distribute food
• Train staff in tasks, health and safety procedures
• Cleaning plan: monitor cleaning efficiency
• Provide food service and quality control
• Maintain inventory, repair, sales and loss records
• Acceptance of raw material according to well-defined criteria in the specifications
• Prepare and submit reports
• Recording personal and body hygiene records • Establishing
work schedules
• Reduction of internal audit reports
• Estimate and order ingredients and supplies
• Pest control app
• Respond to customer complaints or concerns
• Ensure good hygiene of the premises

01/12/2021 - 31/02/2022

Internship in hygiene service + Housekeeper at the hotel La BADIRA hammamet nord Tunis:
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• Take charge of the management of room service by coordinating, controlling and planning
floor staff activity
• Manage materials, stocks and supplies and guarantee the maintenance of the facilities • Lead and
supervise the teams • Contribute to the general quality of the reception of customers and their stay

15/05/2021 - 15/06/2021

Hygiene service internship at Nabeul Tunis regional hospital

20/01/2020 - 20/03/2020

Internship in hygiene service at the ORANGERS GARDEN hotel hammamet Tunis

EDUCATION
July 2021

Technician diploma in quality management approved under N 21_200_14 at the center of

oxygen private training

2020-2021

2-year training in Quality Management at the OXYGENE TRAINING CENTER Nabeul training center
_Tunis Approved under N 21-200-14

2020-2021

Preparation of a technician diploma in Quality Management at the training center

OXYGEN

July 2021

Passage of the regional end-of-training competition within the It Business school private faculty

Nabeul

2018-2019

Passage of national examination of the Baccalaureate Experimental Science section at Lycée Khaier

Eddine Becha

CERTIFICATES
Nov 2022
Training certificate in good manufacturing practices + PRP: Cristal
Certificate of training in the treatment of fresh water + sea water: Cristal
May 24, 2021
Certificate of participation: positioning and communication of an RMQ in the business environment
at the Nabeul tourist training center
2020/2021
Initiation certificate in the ISO 9001 standard

LANGUAGES

Arab French English

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