Reevaluating traditional teams

It is believed that together, humans and AI are able to create dynamic partnerships that would combine
the accuracy of algorithms with the flexibility of human intuition, enabling us to accomplish and expand
our collective potential.

However, the answer to how AI teammates and humans would work together and interact with each
other in routine and non-routine situations still needs to be answered. It still needs to be determined
how future AI teammates will participate in the team and whether they should engage in problem-
solving processes, propose and analyze suggestions, and plan and learn like human teammates.
Furthermore, it still needs to be determined what characteristics an AI teammate requires for human-AI
teams to work effectively. In an organization, workers and workplace AI are expected to enhance each
other's strengths (Henkel et al., 2020; Raisch and Krakowski, 2021). Although research has
demonstrated the impact of human team member characteristics (Mathieu et al., 2019) or AI
technologies (Araujo, 2018), more has to be done about how AI teammates should interact and act in a
workplace.

AI teammates would also have a significant impact on team performance). When AI and Humans
coexist, workers benefit from AI applications' precision, number calculation, and pattern recognition
(Klotz, 2018). AI is trained to perform repetitive tasks accurately, while human resources focus on
intricate decision-making and analysis (Aoki, 2021; Shrestha et al., 2021; Wilson and Daugherty, 2019).
At the same time, these colleagues can contribute to decision-making by providing access to datasets
and analytical tools.

According to some scholars, human-AI team interactions should follow the same guidelines
guiding human collaboration. In contrast, others have argued that transferring what we already know
about human teams is lacking (Ulfert & Georganta, 2020). Generally, in traditional workplaces, effective
teamwork depends on trust, leadership, and communication, and these behaviors are studied through
various theories that help us better understand the complexities of how individuals, groups, and
structures behave in an organization. One such theory is the social exchange theory, which analyses how
individuals and groups form and maintain relations in a social setting based on the benefits they get and
the costs they incur. The theory studies how team members engage in a give-and-take relationship and
exchange their knowledge, skills, and support and how they rely on each other on the basis of the trust
they have developed for each other. This leads to effective collaboration in a traditional organization
with limited integration of AI in its teams. However, it still remains unclear which aspects of high-
performing human teams are also required for successful collaboration and outcomes in human-AI
teams (O'Neill et al., 2022).

Generally, teams have mutual accountability, influence each other, and form groups with a high degree
of effective information sharing and coordination, which leads to better decisions. However, in the case
of a human-AI team, decision-making might not be as flexible to the external environment and current
scenarios or be as flexible as in the case of human groups. However, AI would provide a data-driven
decision that might be more accurate and timelier than its human counterparts. Having AI as a colleague
would help overcome team challenges, such as process losses and social loafing, by improving task
allocation, monitoring continuously, giving timely feedback and optimizing resources.
To support human-AI collaboration at work, we must study team processes such as the transition,
action, interpersonal, and emergent states like affective, cognitive, and motivational (Ilgen et al., 2005)
in this new team and know how these might differ from human-only groups. Questions regarding the
development and adoption of AI teammates and how they would shape organizational structures,
culture, and decision-making still need to be answered.