yh 4 1) 20) 30) 6 5 68) 70 8) 9A we) nO 2A 21) “A 11) 16) 170) 18) 19 20H) 21) 20 28) uA 28) 2618) 278) 28 (0) 2918) 30) 31 (8) 32 (8) 3300) 3% (C) 35) 360) 37) 3810) 9 (A) 40 (0) 418) 420) (6) HIB) 4510) 46 (8), 47 (8) 480) 500) 516) 52 (0) 53(C) 8418) 55 (6) 56) 57 (8) 5810) 5718) 60H) 61 (0) 42 (0) 698) & IB) 65 (8) 66 (0) 67 (0) 68 (0) 1) 7018) NO) 2B. 2G) %@. BO 7% (8) 7718) 78(0) 79(C) 80 (@) a1 (0) 8210) aac) mw (0) 85 1B) 86 (a) 87) 8B (0) BC) NE) 28) 20) %W 1) 96 (0) 9718) 980) 99.(8) 100) (Al A woman is holding a pawer tool (8! A woman is opening a drawer. (C/A printers being unplugged. (©; Office supplies are being put into a box. (orig 38 #2 a (orp ame a2 2c, (oye 12>} 31a wc, ()AeRO1 aKo1 712 eee 8) power tool 28 87 office supplies MPBE ea SANS BANSAL SA (9) APN B= HN OBS Ot Ba power to G0) 07] yooE og, (0) S12. ORE MRIS EA SAS opening a drawer) BAKER a, (OSA Qe, BREA printer) BVI Wala EVs being inplugged) 240] oD 28, (0) 54 28, AWPSBIOMFice supplies ON IR SUefare bing put into 3 bow) 2801 OIE SH, 2 weaw raat re (A) Plants are on top of a cart (8) A watering canis next to some trees. (C) Amanis digging in a garden. (0) Aman is near display of potted plants 1) Amo 7I= sot cL (8) BFAPpHLRE wet BL (c) aap teary 98 ue gc (©) Spi wa BH 1 ig et oa Berar ARNE BAA (4) 981 28, 4 5(PLants)o IE OL BEfare on top at cat) snojokien og, (6) AOL: A O18 2, ANN BIPEPHA watering can) 21 260 Bom WoeR 28. (6) 848 98, uxP1 UM 2 BEE digging in» garden) 20] L428 9, (0) 292, wa ae wa Bx plonts) goa ae, nese deplay of patted 3 wan (A) The man is fixing a machine. {B) The man is buying some equipment. (0) The man is iting @ weight (0) The man is looking atthe calling sap }2pt8 ana wet (e) Habra 2 eet (c) BaP Hose ol eta eh, () aah awe sae ee, 1 fie) equipment 2M weight Of, 1 st 1012 se Alo B/E DAE (A) BA 98, API 7048 TIT Bis tng « machine) 20 ola off, (6) S44 23, 7} BWI Al. ei buying some equipment) egal 32 2, (6) 2, BAD Of ot BeLD 9 titing @ weigh) OID Test 2 31ema, (0) AOE Bt: SHH OBA! O81. ALN Kine ceing) al 280} 0K) woEH oe (A) A wallis decorated with various items, (®) Two chairs ae blocking a doorway. (C) A door has been propped open with a statue. (0) A painting is hanging noxt toa window. (a) Molcare Reise Also IC, (ent p op aR IT eh (0) Bolzryoe aah wt ch (0) 203 wo et EL Off prop WHC} statue 2H) ay A/a ata Ah 1) 8 wall Ca! BM AIAIEOI WNGs decorated wit arouse) 28010 ae (BM OG, om $ ATwo chaics)>t BUFE Ala lore locking a doorway) 2801 O12 2, (© BA 28, BIA doorel 22 Bria Bel ethos been propped open with a statue) 280 oL12R OG, (0) AOL Se BANE OBE? OF ARLOE Bo windowol 01 ‘20m 108 oe, (A) Some people are browsing in a shop. ) Some people are exchanging ais. (©) A customer is paying or some goods. (©) Some salespeople are preparing a display. (0) 0] weg ewe Be, (e) Aleol ee aot ck (©) etl were aia sx (©) eajersol seg aurea a st browse sect ey 2001 ARIAS aye BA (0) 2, AiO] ast BEE Stare browelng ina shop) 0168 aE, (BA 24, ABIGO| 98S ZAGER Ulare exchanging git) Bgol oe 28, 2 (0) 84.98, AMA customero| Bete Asta Ls paying for some goods) 260) [22 Oe) (0) ABOL RIE AINE OB OE. EER AbIOIA gihlare preparing a display) SEHRIECalespeopiele! 280] WOIA| OE 208 98, 6 won (A) Cones are blocking access toa road, {B) Some soi isin a pile onthe ground. (C) Some bushes have been planted infront of a building, (©) Aree ying inthe roadway. 9 oat amsol ee Hag ern ax () R013 91904 (©) 88801 218 Hot Aor BI, (0) US 8197) sn eR 2, PL accoss *82 soll pile co! bush As we B/Ra AREA ot W) EN 99, 8 mMsIConeslol £2 GEE A BElare Docking access toa road) S90) OK 2, (6) AG. R(Some soiol 8 oH Mot Ais In a pile on the ground) BE 01 Se, (C) Arto Bis SH Ole OE, AFI 2B buling=t 201 son wo=E oy, (0) B4) 2, FLA treat Siz0N MadA Bilis ying in the roadway) 240] O08 off PART 2 7 W-8r Who's responsible for hiring t our ftness cconter? Mau (A) Mr. Gonzalez is going to get a membership. (8) I forgot to sign in at reception (©) Mr Lin ang Ms, Welss ar. sal WAUOA7iABR Beals UIE? (0 MHA Ee BON 7RI8 HB, (@) Bea MES 2 sto1s, (mE 9014 ss. of responsible for ~@ HO: el 8 slat Bt Who SIRE (4) 2 eo} 2g, B91 ness cateroL Bs 7H membership Boge oe, (@) 24 Go) 28, BO Mines conortbM Bt 78 reception Poiget oe,(Be, Age] HB IRIE BE EO Me Lint Ms Weise (SARL OR ANein BIO ate 8 Mon Where do you usually purchase office supplies? ‘eam (A) We put them in the hallway cabinets, (@) At the store on Maple Avenue. (©) Amanager's approval. APBRE RE ofc AIO? (A) ne = SON YO ole () mo 210 = 7S, (Clause, fl purchase AEF hallway 8 approval 21 Ay WPS PAE RE Were eR (A) 2} 2, HY otcwcuppiottM Y798 cabinets Boga og. (8), AIFS PEIN Se EOL WORE Yok 7047) 7p} asi Bae AAs OH AE, (0) 2 Bol SEF HARE fica GF 7Hett manager OFBEE 2. 9 W-8r What time does Mr. Park usually leave? M-cn_(A) Arcund six o'clock in the evening, (B) He left everything we nood. (©) We've had many interns over the years. {ae 8 Ao BEI? 0 me eneois. (@) 3 S201 Uae ACI yzOIS, (c) at 39 tetmo1 dol oie AY S12 AIS RE What Be (1) 82. AD ls AI Be AZO x BAOLeIOL -7alee! A213 Aah IO, (@) 80} 231 19291 eaves nO HPA! ot O18! (oyna sa ont, 10 'Meau Do you want to present your research to the ‘marketing team? ‘wer (A) That's what ve heard as well () If we can find the time fort (C) Yes, | received the git. 22AL3hi@ ob (sso t Bae AOIS? ASABE, () SeptaM Nz 44 BR, (uy se a012, se 5A ae WNT BE EMO) IEE 0) waa) gaat: 28, (©) Bd, 24) 28 OF RPA SutINS Be TROL aw A 49 2a ahi 228 ANS s1O0E aI (©) 24 G0} 28, 229 present AE AER a 1 7H on olget oa cats Ty n eam Our company pene is on Friday isn't it? een (A) Those times are both booked {@) Only if you can find them easily. (0) Rightin to days. swjorgaranwsn? () 2ARIE Bato] RoHS, (@) eAoler1 a8 201 cto, (0) ota-ofm Fs, A autoiasl ug atelier (0) 2 Gol 28, et Friday Oe 7158 times BEES 2. (eo ses wet og, (02H, SAF oFREPH BowEIIN Be azo woERIRighIPE A 219,018 Hel eaola loos ae, 12 ‘M-Ay_tgn't the bus supposed to stop here? weam (A) Yes, according to the schedule, (6) mon my way now. (C) Itisted several potential clients. AZh oA Heb BS A ORIZIO? ou, vee Res, (ynia 7H BoIm, (9) 2k ase AOI EONS, OF! be supposed to ~ao} Be, ~9PI8 Se} My MAT} Re XO HEN ei a ae (a) 2B, 142} ODN aos Be Ol es) cE FL Yalmol wee! ac Be Heol I Zh AN 208 WE. (6) 21 Go 2, EO bas he Bl on my ways O18 28. (0 aaa Uae OF, 13 M-cn_ We should filthis order quickly, shouldn't we? we8r (A) No, [haven't yet {B) Yes, it’s for an important cient, (©) Try using tis key. TEsT2 33one 2B wal Neots aE? (9 0142, sores, (a sae ane so 712, olga wane, fil on order 4922 72160, FEE YEE Sie RES We Aeito ale OM OIE EOE (0) az) AER 28, (6) BG. $28 el Nelo} AHI BE MITES WED esd ain IE RE) AIS St PFIOL OR Inia GION 22. (0 eo) es 28, atest wise w O18 e oEt 14 \W.am How do you tks your new jab? Manu (A) | can work from home quite often (B) A career in electrical engineering. (C) My sister helped me apply sai om 00 x BOL U4 BHR, @osg aco (0) oor xR ig 9a cia wala glo af © 28 01 SE, BEAT cinco The! coctr OBR! & B (©) 201 Ws OF ROI ence eM O18 OE, a W-Br Didn't you get a printout of the company newsletter from Emiko? cn (A) She started working here three yoars ago. {B) Iwas out of town last week. (©) Yes, Ido tke to wrt. ole a) An as wate (0) aa 98 FE] OV IA BED ARO ANITA ROR (Ou we ae we aR EoHaD, 78 printout 8 ‘He SI ANAL ABS WEEN OPE ROI wa SIRS () 288 Go| 22, aE eompanyOLN 2 HSE workings OF 28, (BE, loti a} 4s] BSS Wate ove ate BIEL XIE AEFOL AML ECO WRI 2B FRO A a2 goue ay. (©) 2 Go} 9EF, BBO newsleterO1M GI 7HE write 1S B99 22 INvay When do you need to renew your passport? W-8r (A) Be careful not to lose your tickets. (8) Abrand-new type of microchip. (©) Seon, because i's about to expire eed ofala Baleo sR? (a RE MUI UES FINS, (MEE FeeloIzeEpMIg, (ao NS ae ARB oRMMES, Off renew MSIE be about ot ~sEL2 AK} expire BREIL 4d ofa NIB BE When SIE (0) 2 Bol 28, BS passport ete 7s tickets O18 3 (©) BA} WB 98, TE renewst HENOR WLOI FANE news oiger oe. (0) 2 ofa A AB Be SOL B 8} tcl aw Oe aL ke oem AA Siom af, Z ASaL 23 \Weam Who can help me find replacement parts for my computer? N-cn_ (A) Here are all the latest statements. (8) | can help you ook through the inventory. (c) Put these on that shat. une aa PE aa soley ELI? (a) ops NA LS, (GPa ae Ue sews, (0) ora Aol gate, 81 replacement 28 Latest 248 inventory at el Cel BANE We wR OIE AI BE Who EE (A) $48 WS 2H, Bet replacementst EHO E01 HAE Statement 0186! 28, Ce eo Alia se 2 SSRAICION Bein YoOR (©) 2 Go% 28% BI replacement partsOIM ee 758 sett Boiga ox, 26 Mau can't make it tothe company diner tonight. \W-am (A) Managers expect everyone to be there. (@) Abutfetstyle restaurant, (©) Ameeting once a week. TEST? 352784 aE B21 LoLD, 9 mUpHB2 27171 OM ate (@) ye A001, (0) aot er aI stone, Ott expect ZEON a oUF tol ae (90 i i m4 ats rc SL He ABO Uns 957748200 eco} sll SAL FLOR! BE RF srHOR usin YooR Ye, (©) 2 Eo} 2, BABE) dinnerOHA| SF HEH buttet-style restouran O88 9, (0) 2 20] 28, IME companyotA I 7158 meeting Of 25 'M-Cn_ Do you work inthis neighborhood? Wear (A) Yes, Pd Ike to. (8) No, my office isnt neatby. wu zoig, (@) ola, mate art Bois, (opp eA aI ROIS. 5 0] BUI HE OR BE ZEMD0) IE () Bes dee 28, (6) 301 BUPIN BIEN OFER Be Ar OHRINA2ED IEE 5 nie AIPA RON ICO ea) ea Se At ‘wola woe a, (0 2 Go} 28% HE hs nighborhoodOTA 8 7581 here Boge ou 26 W-Am It's time for our quarteriy eamings report, ist i Manu (A) Was there an e-mail rminder about it? {B) To pay for anew advertising campaign, {(C) No, a different pair of earings wi sewanm wm? (a) 24 ae ome eo LE? ()aze aa uel as AMsPIAe, (one, 1B Hate, ‘481 quarterty 718 earrings report $91 824 i W190] SAM AG ADR Selo HSI (ay a, 1 40 ed 7] STR] eI: EAE ZO Bal ofl Ul 2651 SOM} OE AE MoE BE F ager gin ose 22, (€) 2 G01 2. Be earrings 28 Ht pay o|Be! OE (O84 UB O81 Bee! earningss) HEC EO] GAEL carrings O12 27 ‘M-co What did you do withthe quest Kis that | sent you? ‘weam (A) After everyone received it. (@) | passed it along to everyone who needed a (©) Wet supposed to leave soon. 2) st at BE on aH? wore RoI, (8) ae ste SFoIE UH MOIS, (0) Fale B aL aD, V8 be suppasedto “AD BY A I OI SEA BE What OEE (1) 24 eo} 28, EL sentobH BS 7H received OIBE a (0), xO] 3 SI OSHA SENT EGON IE AE SI SFolI ust Rec ere 7a Boos ae, (0 aeRO, 28 Wr Did you sae the announcement about Ernly's promotion? "M-tu_ (A) All the technology's been upgraded. (B) Perhaps a good career counselor. (©) Pve been busy al moming, sel sail ae a S017 W) Sino] BeeIOIR, @) ene ae et aus, (Osea wino(2, 18 promotion 81 A 281-808 wen Relate AEAMDIE) 18S (a) wea ga on, (8) 248 lo} 2, ES promatinot© 8 Hatt careerS OS Beg. (0) 2, okualel ea! nm wOREAIE SE AON OR UNH wt | Ba WN ate2 FaRion Seen gloom Yet 29 ‘Wem Let's try our best to finish the project on time. u-au (A) All except the first one. (6) We may need a few more days, (C) I think overtime it wal. EatER AAI BUS ANE CRA Wo Alvit ig misteia 9S, of wes Bets, (0) met alo] Eye BU 8 2 oD, Of except ~9 tsa:oes mEIEROLENE @ een game 28, (Oe. MEME ANON BUEN she clopim MeIES BE 20] oft o BARI SHCO| BAAS Salo REST 12m 8 (0 Ho} We OF, BNE times We O1BE 2, 30 ‘War Where's the store manager? tucn (A) A recent fing decision. (8) | enjoy shopping at that store. (C) She went out for lunch wazo wue? 9 S28 guomI, (8) 12704 Aue Brie, (awe uzo19, ft recent S425) decision fg WHOL Ske BAR BE Whore IRE ) 28 20] 28, Eel managerol BY 7Astt hiring OBE 23, (0 Gol me 98, UES! store WH O18 28. (0 2, WO) = GAR BE AOL HAIR OLoat LzICIOh AE 208 OW + Ree SaRion te aa Nese Be. 31 eau The software you're using in’ vey rllable eB (A) These chairs are’t very comfortable, (@) Ive been using itfor years with no problems, (©) I saw that computer atthe store. ‘Bdo| an ae 3 Ameo acts OAPI (9 ol pig 209 wets Be, (OER UNOIF BA Zo] A oR, (0) Az ps7 BAe HOI, | relable ME $88 comfortable BEE ay SMSO ME ©) 9 BB 2G, BAEOI reliablest FENOR WHOL RAL comfortable O24 28% (©) BE, demyo] az a= Ameo} acs ofa ete ote) BA XIE FRI ONG I ho] AT CIN AIRE fet Strut ese BE (9 88 oj 2, BME sotwaretb| at HSE computerkE omer oa, PART 3 32-36 \W.Am S2Hello, Forest Grove Photography Services, How can help you? M-cn Hi, 2d lke to get a photographer to cover our event. t's a charity basketball ‘game next Tuesday night. twas hoping to {got Thomas Zukowski, He works for you, right? ‘W-ton Yes, but unfortunately, Thomes doesn’t usually work evenings. cn Oh, too bad. Could you rs somebody else? W.Amn Before do that, lot me talk to him. He right make an exception. Tom does love tall ommend 1 WsHiE, SEAS Tee ALMATY IB sauna? 2 UMEMG, ue Bors ArAHS ela sect, Cig SGU ate wy aIAa. SIA SAMPLE soe sala, 3 OPA seta? OL, ARIA OAKS ROA OTE eB BE cD, of ee Aw ae AMR? Of P| ot oom 2 7B AAS. ot BI. BEL bh, Bolin IB BOLSPIER, FR] cover SSI, BGI charity AL unfortunately OPIS recommend F85KE exception 2 32 Why i the man cain? 9 To rent a facty {®) Tore photographer (0) To request a pricelist (0) To schedule a repair une | atein IP (a) Al esas (Gyatweria nase (0) 1398 eaten (0) 42 gi wo ny Ao ug Bet expt ates sey OR] ACM AA et AIL AMA, Forest Grove Photography Services}ia HS WD} 9AE SSHEXIHow can help youThie 95 7} NE Bo} a ARIZA PSI HT Uke to get a photographer to ever our even). HOST ZI ox | Paraphrasing «tel get a photographer | | adel hire a photogranher TEST 2 37 @ ASaL33 \What problem does the woman mention? (A) Her employee does not have transportation, (6) Her service does not cover sports events. (©) The weather wil be bad on Tuesday. (©) The time the man requested is too late Of Of en ISTH? () aL ae gc ) AbAe Aza sie aI en, (0) stewor uw} 918 Ich, (0) apr wats ator a ec OM transportation EAE cover CCH oe MAB He - Ob} RSI aL ‘EDL Ae ODN ch SIO I 7s a chaty basketball game next Tueeéayvigh=I0l EDA SLAP HO 2H was hoping to got Thomas Zukowski) Aix} OTF DIAS MOS WE BIB OF BIC(Thomas doesnt usualy work ereiogelt BOE EE (IC 34 What does the woman say she will do? (A) Isoue a refund (®) Cancel an order (©) Tak toan employee (0) E-mail her manager ote PS moe 8 eer FE HAI (ose asap (©) pret oar 0471 4 Ai Af Bt ~ OMF loa Bate BL {WADE OPP) CIA] CIE AR & Satsh SaXI(Coutd you recommend somebody see?) 85 >} 12] Sot ant 2x ak zFCKBetore Ido that let ne tl to hii BER, OL {UNIS SECHHo might make an exception & OE HOF Bol SUS Sole 218 9 4 SC Uta Be (OOK 35-37 M-Cn Good morning. It looks ike we received lot of new orders online last night. weBe Yes, 251 saw that when | morning. Can you packa ‘yourself? 1w-cn Wall, there are 80 many, may not be able to finish everything today. W.8r OK. 8111 call Marla Jeong and a ‘ean come in early today to help. itshe \W-cn 2°That'd be great. "We also have to pack that big shipment for the Henderson, ‘order. We finally got all ofthe itams in. W-8r Ob, yes, do that first. a Ceci, zt Belton A 01 ol BOI A aa, OW IS ote obe ta oLo, A IM ELA > ue? 2 UPON oc mUNte ee aoe Of 4, olor 1 EIA oe aI IM IB 4.38 zona, Mo ASE wie ee AMMA MieHE Baste spies. col 200 we SorO12, of 0}, wae oH, OF] by oneself BX) shipment i) 35 Where most icely are the speakers? ) ina restaurant 7 () ina schoo! (©) ina warehouse ©) inalibrary HSS Oi ae EHH wae eae oan Osne es eal ga Ia} BA LUXPE 5 HAOLM 2tuoH Szieto= AiR 0 Wo] Bole 2! zie (looks ike we received a lot fnew orders online as igh2 5, OF] AINE OF FLO SA RICK saw that wen 1 ge in ‘his mocring)ol xD BEEN SIEXKCon you package all of thom by yousel}8 B1 2, we} SHEE FEBO| Eula} sano che 2 a4 oe BEE (col 36 Why do the speakers mention Marla Joong? 9) She placed a very large order. (@) She wants to replace a product. (©) She's unable to work today. {0} She may be able to help with a task tx oto ts ate? (s) auptermoe Feat, () uP) amg meio teh (Cawrpoe aes get awriae =e + naKE Sec 91 place an order FZSK} be unable to “8Sty AID Bet ~ofeO} IB CBRE OLS f0>} = Ht IANA OO} OU AEE ot IA Ob Sap {3+ EM BOWLTCH call Mari Jeong and ask if she can cee neal today to alg 25] x7 lat be gre some Bue (0), 37 What wil the man probably do next? (@) Pack an order © Calacolleague (© Process a refund (© White to. customer ego yore wa zee (Fem 22811 (i Snot wets Geese (Oh atop ex 471 iss peat Be Ear crSOE w e {297 bn AAU Pe FS 2 mR @ HES. OY We alco have to pack that bg shipment forthe Henderson order 9, Oft7t 20H sed that rem MOOR BIE wor Paraphrasing Cel pack tat bg shipment ' 1 2! Pack an order lanned most ofthe details, for the corporate retreat, including housing and most sctivitis, but still need to decide where to go for Saturday's closing ainng W-Am 2¥es, | sent you several menus. Did you lke any ofthe places? McNally is close ‘usu 9"¥es, that would be convenient; We could even walk there from the hoto, But the prices are a litle high. W.Am | agree. But #1 could see i they can offer usa reduced catering rate, rather than ordering off the regular menu, We oiRLy, gst we OLA I ator ABLE CHE ole. eC RE SL UO of Zn eI a, OF, xr pe soe, +70) 1407 eat iw. A, Beg, wo 2PVPIZOR FE 928, 2 701g aH SBogace ©} Seok, aie! eases Fee HAO UIE aN 98 MIEM + 2Iex gone. corporate retreat AH 448 S088 convenient 128 reduced BE! catering (GARD ABIES) BN rate Se) 38 What do the speakers need to choose? (A) An introductory activity fora retreat (®) Aresidentil site for a retreat (©) Decorations fora party (0) locaton fora dinner capt ie saris S38 estate aie oy sees ws (B) Sete E714 91 comes (vm auras. O18 residemial7H°-AFSB 2 ‘Me Ara — stn BOAO ts 21 ‘SAP 2 OI S29) mel ero OO 4 AO ICKve sil neo to decide where to go fer Saturday's closing dinner) -3 SR} O71 IN| E71] Ob Hes, I sant you several menus) 2 28% OHROL E> ZO} KID you Uke any of the places?) Bt: IO WO ASS HM A} ALA atta AE 925 21 ule BBE (OK, | Paraphrasing cbt where ogo for Saturday's closing inner #2221 looaon fra dinner 39 What do the speakers lke about McNall’s? (A) Is nearby, @) Itis open ate, (C) Itis highly recommended, (0) Ithas boon remodeled. stove eto of He Botst7H7 coz at erm gee, vase orrisssigc, 4 2 ARE Be —sttsol eyURIO aM ote = fn] 21 WAAL HUSH ZICH McNally is close byl St 3, IAD] Males, that woud be convenient #82 210 20} 22 er Paraphrasing cls close by» Ste neatby TEST? 3940 What doos the woman offer to do? (A) See what the retreat attendees prefer (®) Find an alternative site (©) Discuss pricing options (0) Contact a hotel copes 9918 aatein mati? a) 40481 BAHBOr Aza: I BORAT (aazsar (ogee (0) amor eer OFM attendee 84} alternative GBI at AM Av aL ~ Oot aa 71 FR EAL Oe oem FSH: HO sels 4] (2 HEBEL 4 SUNT BOWER could see if they can offer us 2 reduced calering rate, rather than ocderiog of the regular menu HOE AEE (OOK, Paraphrasing 821 seo they can offer us a reduced catering rate E11 Disouss pricing options 1-43 301485 W.am Janelle and Rico, could you give me an ‘update on how our now medical records software is coming? W-8r Sure, Per th customer's request, I've updated the logo and changod the font. N-cn “The customer has communicated with tus alot on this project. Having th feedback at every stage of the process has been helpful W.Am Excellent. t sounds like we're on ‘schedule for completing our beta version. ‘Then we can hand t off to our marketing team, of) Bale, Pale Me le IR AOD fg So) Hw Na Aw Wet eA? of Rots, 221 oe uel eae OIE BRE tia Sf oo] ReoumoN ce Fate CNN HOLL, ‘28 Eo cH WOM PH 01 BOIS, Off on, on sel are & 1 2 LZ, vote obo Ie He, FRI process (HRD 8S on schedule SHEA. hand omer a What does the speakers! company produce? (A) Computers () Software (©) Web sites (©) Medical equipment sartaL aS PRI NNT? eet yen) (0) aA (0) 248 34) a Ae Ata ae slyBOL ABD} aa 24 elt O73 CHAO Cet SAIROHA aH] Me Oe 7 8 ABEND! LASIO| 7 AS IE aH > WeRLanete and Rca could you give me an update on how eur new medial records softwares coming?) wie AS OF AE (EI, 42 What does the man say has been helpful? (A) Focus group data (@) An engineering consultant (©) Asearch engine (0) Customer feedback ‘Ha tol eso] eam Wate? (1) wa ae dole (@) soore gare (james ome, focus group 34 ARE =A 89 at BE At) A AE Be — wD oI CED BSE 2 RP! 22] of RANEO| Hed HeIok HSI Ao} UPRLCHTI® Customer has communicated with us a lot on this projects, a, Se CoIDi MEWS WOH FAI Sol AcKHaving thelr feedback at evry stage ofthe process has been help #2. 28 Be (OKC 43 ‘Whats the next step inthe project that the speakers are discussing? 9) Giving a presentation tothe client (8) Sending a product to another group in the company (©) Creating a schedule for the next phase of development (©) Determining the price ofa product Six}so| eosin ate meme chs Eee PIE 2a wasp) (@) Mucha Seser aU] (0) che vw etm e521 (0) 4B 7121 aa21M phase 2A) determine Ct (MAD 2 — sew) Cg 9 204 OPH fae AAO BON SIE a 1 2 Zeke sounds ke we're on schedule for completing our bata version/Q1 OFROts O}¥BION PIR IE Ten we car hand it ‘sto our marketing team EO AEE (BOE, Paraphrasing 3{handit of to ou marketing teem 8291 Sending a produc to another group Inthe company bo-hb 'M-ca Hello, hiss lan Neleon fram Regal Bathrooms. “tim following up to make ‘ure that you're pleased with the job our ‘workers did in your house, \W-Am Thank you for calling. Yes, They dd @ great job. The bathroom floor was replaced, and the new tle looks great. 'm very happy with the job. 'M-Cn That's good to hear. If there are other jobs You neod done, ! hope yau'l reach out to us again, W-Am That reminds me. #1 was thinking of replacing my kitchen cabinets. Is that something you'd possibly do? M-cn “We don't but ‘1 ean recommend ‘8 company loften work with, Their customers have been very satisfied. Let ‘me got thelr phone number. One second, W.am Thank. ete, el aloo weet, x feOL 22a So eA el ele sain wauic, OF SRSA AMEND. BW RBMOID, eeHCO! AMS, M Y8 ARID, OL OFF SAR, We cletotas, weet em ago] e094 mat A) ee BADIM. Of alm Sel API, at ae arn et ‘Boog. $41 >P10 ae WEIS? YE ofus, siesta weet arm ate SHS SigUE 20) 28|OREICIZO, 771 eR woRDL2, weele, wat 181 follow up 24 2 SIC replace BASE reach out 2c} 4b \What isthe purpose ofthe phone call? (A) To help a customer choose a product {B) To check on a customer’ satisfaction (C) Toinform a customer ofa price estimate (0) To advertise a special offer ol gate sateDF (a) arto wei iB pata. (o) 249] URER gaa (0) 27 P1221 ata Bal Safa Brie a2siein ©F8lsatisaction SH) estimate 241 special offer S71 ae MUS eet tol ay APE 5 es 1 RIEO aS] BON el ION SHEA ‘21871 9 94 eH 0:2 SI following up to make sure that youre pleased withthe job our workers didn your house) a alo wo a2 (BK, cate Paraphrasing At folowing up to make sure that youre pleasod with the job “+38 check ona custom's | satisfaction | 45 What does the man say about replacing kitchen cabinets? (A) He guorantees his company wil do a good ob. (B) His company is too busy to do the work. (C) His company does not do that type of work, (0) He thinks tw be an expensive job. UNE Paty amo dat PROBE Baer (a) lel preci sete () nota Up wa as wa (©) nso] sts am EL (0) Zo) iol =e wrein wre, ff guarantee ESL WEBI} expensive E01 Ol ke 0 AIR RL EE aad ad ate oF Wnt ao pA zatn Me AL was thinking of replacing my kitchen cabinets 8A) 2PI0W4 ait 3 2s that someting youd possibly do UP OR LSI We done Woes BEE (ole, 46 ‘What wil the man most likely do next? (A) Send workers to the woman's house (B) Finda telephone number for the woman (©) Check kitchen cabinet prices (©) Discuss a new product with some workers Test2 a1cig Pas BET Co) a Be ate) () esa AON Be >| 2) MARY Bet ~ AFCO PFO CEN AOL A RS SIA Bal @ > IE BN ROLD, A, BA) BEBO? oi 4, we SetteSein mye of ate HON ae SPR AR FAD, Of itturns out tha m0 Lc, 2 | OE push back G28) OFC. prototype MARE component #8 inital BBS} progress SGD 56 What kind of company do the speakers most likely work for? @) Manufacturing © Financial (C) Publishing (©) Educational RE of ram wat BOR ous @ae ose as ou WH Bel — aie ee 2d OPH A CLWEA EOL 3-1 i RL & AD et 91424 OOF fv need to push back the shipment ofthe prototype motor we've been developing for our ellen #282 23 80) ee orc 57 ‘What problem are the speakers discussing? (2) A pause while more funding is obtained (B) A delay in making a delivery (©) Aneed for the company to relocate (©) The loss of some experianced staff 25158 Of ot ed Sots BET}? distal amie geese (ome xe Cranoest see (rae as He st 8 obtain 892,24 relocate Oe is eis tel ~ 4 24 AE OFF A ALA HO] RS I AU et 214218 OFF el need to push back the shipment ofthe prltype motor we've been developing Yor curler 2, 2 D1 IE OLR 71 BSI Why wil there be a delay? 201 O| {#01 ett eet Ob PIB ob 72 ome BEE IC | Paraphrasing sl push backthe shipment i “131A delay in making a dalvery 58 What does the man request?” (A) Areport trom the client (B) A faster pace of work (©) Addttionat employees (0) Datiy updates from the tearn ne ea eas (a srteaye ee (ames as (aaa Ose aaa ge et Sia ie ade eal 8 Rp ota aN! URE o| eel IA AOE URE ate 218 0F ZEHT Uke the development team te start ging me day britings ~on tis ssuel” Raa SIOOR AE (DIO Paraphrasing tS dally briefings ~ 2291 Dally updates | 59-61 W-Br Good evening. Legend Hotel. How may! help you? ‘M.Au Hello. mat the local sport. Doos the hotel run shuttle buses to here? wp, We usually don‘, but... was your flight originally scheduled for Central Airport? M-Au itwas, but apparently there's a problem atCentral, W.8r Yes, there's a personnel shortage, but ‘several flights have been rerouted tothe local airport. “We have started running an airport shuttle this morning. M-Aw OK. That’s good news. When is the next shuttle? W-Br Buses run every half hour, What's your reservation number? ©" ensure that your room is ready for you when you arrive. of See, aN: SELIG, ee SoICEONR? QUANG, MoxM see gee, ARON OPA) Habiaw aus? 1 MBE SUR ese, ae wD al wes ‘aon tap ix go| ms? SHER, Dele wotehy eel BoP} 212 BOI Of, 21 Bae | HEROL KEI BAO Kt Waoig, nA ote OME BW MR 281 NHois, Y ANER. wIEAsOINR ds Amol oHeIO? Of HAE cowl PAE, oe AZ} OHH SEIS ‘SMa ol BUI 3h MOLI, Test2 45 raeterhO11 apparently SISK personnel et shortage 5 ensure HEA ~4 act 59 \What does tha woman say about Central Airport? {A) The airport operates two shuttles. (B) There arent enough people working there (C) Itis not far from the Legend Hotel (0) Itis more modern than the local airport mie: MS BAIN el PsIO[eD WaT ) age Ae ae ee (@) 20 Oke ast tA Ce (C) AWE BOIN wl BCE (0) xe EHC BESOIEE 4 A 18 Fe — OAD MRE BOL BO watt APES bial CNA MERION SADE el 2 welthere’s 9 problem at Centralst I} OX SIMO} RSICthers's 2 personnel shortage BARE REISE O02 BEC (BIDE Paraphrasing ia personnel shortage | 14 not enough people working 60 ‘Why doos the man say, "That's good news"? (4) He wil be able to take a shuttle to the hotel (B) His fight was rescheduled, (©) Central Airport wil reopen soon. (0) He will be able to change his hotel reservation. UN oF wie aaonuo'ans wate? (03k ua 7 Me Bs 2010, (@) 29) Bae IO] AIC () 8 B80, | WEBEL (0) 28 oS Wet + 248 OK ov srt 91s wl Bk ANTE: 94 SI ‘2O1N of} XHIBOI Sie OIE Bat ME ete APC (We have started running an airport shut this marningl 2 SRHaNPL BEE Piatt HOS, MBE OIE + ke RY ePIRSL BBIOR w > 244, wet BEE WOrE 61 ‘What wil the woman do forthe man? (A) Give him the shuttle company's phone number (@) Find information about Central Airport (©) Give him a discount on his reservation (0) Make sure that his room has been prepared oft uxt a ats WED (09 Ot i a a2 7 () M3) Bol ae 1 (Chenier oer et (oy axel xe Bal aetepL 46 of} ha ab IOI SAY} Yo] SUIS, RI oe ZAKI ensure tat your Foam f Bd for you when yeu arrive] ngo8R BEE (OIL " paraphrasing cle ensure that your room is ready 62-66 O834+ 012) Mae mae wan oral {or you 21 Mako sure that his room hat been prepared Hi, Marla, rm eating to check whether ‘you received my outline of the design project for your apartment remodeling. | led it to you yesterday. Thank you for doing such a great ob. iked your idea of opening up tho kitchen and ereating an open space with thellving room. Great. I everything looks good to you, | ‘can star ordering the eupplies tomorrow. ‘Actually, don’t ket picked for the kitchen cones much better. know they are more expansive, but it’s a small space. esha, Wet, mE elouee ae al MEME! sg WoMEN| Ae BAEC. of OME suauia, a, mu eo ed aga Le, alta leh NOLO I OL aa0io, WSUS, OF ogo SAK, URFEL BaF ARS OU A, FUBOR DE AEP eIolahaMl 2 BOAR, eels eto ao wo}, I wn ax, culling 12, 28 supply BH marble aesae ene m1 a 0382} 2am 62 What did the man do yesterday? 0) He visited a property (€) He contacted a supplier. (© He sent a plan (©) He took some measurements, ‘arte ob 9288 ster? (a igor wage, (er BaesOT ge (Comers ec, aoe ace FA property 28, HEY measurement 4 AF et — ax APH 8 CHA OE PLoS Fe) wk mewEO, NOS SHERI ARIK HACK cling to chock whether you received routine ~ remadelingO, OF OE I e-maied it to you yesterday 20% tof BEANE 7} OP OL MB 2 4 SIC lta aE (CoE, Paraphrasing CEL my outing +29 plan 63 \What does the woman say she tes? (A) The cost the man has estimated (6) The open-space design (©) The colors the man has selected (©) The remodeling timeline Ome 001 SON ECA Bale? eee tid (ene 32a (0) daphne me Oye a estimate 2B Ut, KC} er MABE el ~ off obgoH Sch Bates OP 2 8 HAO eR EI NB WEL BzIe BIER © OC} OFBON BECK realty tied your idea of epeing Up the kitchen and creating an open space wth the lvng room) mR HOoR BEE (ION, Paraphrasing (treating an open spa ~/3491 The open-space design bh ‘Look atthe graphic. How much wil the woman pay for each tie? (al $12.00 (e) $6.50 (©) $499 (0) $250 Arti 6 ots Fok oN xe 20047 1284 @asae (©) ao0aes oasee ae Ae} 2 - of ef 0d x BY O71 OR COIN BOE aE Hela Feo|ofBol et EC {don tke the ceramic ties you picked forthe ichend 2 #2, ‘ete ro Hf CHOU the marble ones much betel ‘MIA Cl svc 2 2, GE BZA know they are more ‘xpenive, but isa smal spacelOPIa & 20m Ko} At Eh ( e 2UR 4. MMH Lee EMT CIE aseEIOIE 2 ae (0), 65-67 Cha} +718 -C Hi. Sd lke to make a reservation fora WBF We do have i-0n That'll work. Also, on June fith, we want W-8r "We have an event planner here who'll ‘group of clients that willbe visiting our company from the first to the sixth of ‘June. need eight rooms, vailability for that period, *The type of room I recommend for you Js normally 89 euros per night, but wo can offer a group discount. to teke our clients on a tour ofthe local atrections. Could you help arrange that? bbe able to help you. His name is Pablo Gonzales. il connect you to his office nce I've completed your reservation, eto. om sme aims stor eR ee “DU ie teeta BIC, wo a7 RE 91 a 7iofe wo] ec, abr Fate a EI 28 1Hot 9oRBEII EU Be SAIL, Mt seksi, © 68 suote aay uate a a Ham aia ede, RoE Sar + Ota? 1 Ob SM INIT ELI, OE mR ARAN. ote Fete He aE AEE etl canta, (make a reservation OIE normally attraction @) BS complete 172111 Test2 47 PatyExecutive suite Deluxe double Standard king ‘Single basic 65 Why is the man calling? (A) To request a room change (8) To make a group reservation (©) To order room service (©) To complain about noise Unie stinig aia ort yaa wig ozsteta hem ars ata (C)BAMaR Aas (©) AB uso Hosta da Ge Bel- WPT late aay ‘eAPE AL AAOLA TBE SN] aio| We eb maa gst ‘}32 IC the to make a reservation fora group of cents {hot wil be visting ou company from the frst te the sisth of Jondin Boa BEE (OIC Paraphrasing sl aresarvaton fora group of clans + 3la|a group reservation 66 ‘Look at the graphic. Which room type does the woman mention? W) Executive suite (8) Deluxe doubie (C) Standard king (©) Single basic Azan SE, Ok OF eI ORBIT? Wwaasal cece (agas a (azwon ss Ae} ae el — om} ez aed AE PE AL ial IOLA Qo eA ad EAE HB IMO 95 he type of room | recommend for you is normally 99 euros pernightein MoBe, tan) 9REE 50% BEE (COC 67 ‘Who is Pablo Gonzales? (A) An accountant (8) Acient (©) Abus driver (©) An event planner ms eA 20007 (a) sot @za (0) Bap (oy wari ae) A A Be — nt eto gh OFF wise OL 1 =F IAF EVADE ICHWe have an event planner hace whol be able to help youlO OB mh = ‘BALA(His name is Pablo Gonzales) OS AE (OI, 68-70 cha} + tH ‘M-Au Hi, Joanna. °°The management group needs to submit nominees for this year’s award for outstanding employee. My ‘supervigor wants to know if any managers have nominated anyone yet. ‘W-6r- Not yet, Charles. le-mailad everyone about ita week ago, but | haven't heard anything yet. 11 have t follow up with ‘the managers and let them know the deadline is coming up. M-Au OK, well, 1 printed out a breakdown of the customer service representatives ‘with the most five-star reviews from ‘customers last year. We had someone who was really outstanding, Wr Those {90 ahead and submit a nomination? 2 Osea, sm), BeImS eel eS AIEL Sat AEH HIRO} ka, aE ROL FE FH Ho | 7 HO 4, of O02, BA. RRL EO ROHN oH SAE, ols ZaRAAOM, BeIIRODL A 198 SIN IO} Io gaa BaIoAAOL, 3, 8, APP REM aa 7101 a CAEN 7 Wo] We a LA EIS EET BeIOID a 24 aa Hon ol aeIo, ‘excellent numbers, Could you% ANI RESS. mse ae RE parnoia? nominee $35 AFA A) outstanding ‘HDR supervisor e+ nominate $572 F6, aS) breakdown fF, 241 representative se ae, zn Five-Star Reviews sg xo 29 109 Jae TRebocca Jaga Kent Bena 40 20 10] 3) _PenOE Abe aE 68 What is the conversation mainly about? (A) Asales strategy (B) An improverment in customer service (C) Anew manager (D) An award Hote 2 2910 wet 2eD waar () 224 AMA (o)sel a9 or 91 improvement 8) eahig Be cn}. BAP 3 CWO Wetmee al OF Ao SLADE OF BiTThe management group needs to submit nominees for this year's award for eutstanding emplyee2 M42, 32) Sol {21S $8 AO} EEX AAD} aE AOI ScKNMy supervisor wants to know i ary managers have nominated anyone yest OFM Seo 424 BEL O}OPIB o}o| kx YOSE AEE (0) orc 6 Who does the woman say she will send a reminder to? (A) The management team (B) The customer service representatives (©) Amagazine editor (©) Arepair technician Oe POPT ae a upc eRe? ae (8) 2aAMA wo (RmeER 211g OF9l editor BEY repair 24 2 JP et — OFX NL oS Aa 87) 24S ANIA SOFEODL 4 IH AN OO] >t {22 CR WORK have to follow up with the manapers and let them knw the deadline scoring up #08 WOH SIE ore, © Paraphrasing: te the managers ‘3U21 The mangement team 70 Look at the graphic. Which representative isthe man _most tkely talking about? Jorge (@) Rebecca (©) Jada (D) Kent ‘NZtto Sifo s7y ein i IE eA ADT? waa ceamyr (o) aia One et A eo — ta aa ‘SPH sed Noa xh] iat 324 ADO CHa ABE 7} 8 WO) BE 2h AeA IER BHM AFC printed out ® breakdown ofthe customer service representatives with the ‘ost the-star reviews from customers last year, Hale) ‘#801 SHOR? Ho} DExCWe had someone who wos really outstanng SE, SIRO ADT SARE 7 Foe ARE 2 atebroj2e we (aoe, PART 4 773 aa. W.8r Looking for an interesting activity to celebrate the coming of spring? "Winford Gardens offers an escape filed with calm, peace, and quiet Just afew miles from the downtown area. Winford TEST2 49 @ SalGardens has acres of outdoor gardens filed with plants you won't typlealy find anywhere near here. ’*This weekend we will hve an exhibition of Moxican blue palms. If you have never seen these striking and unique plants, now Is your chancel ”*Winford’s café is a converted building that used to be a greenhouse, The surrounding tropical plants and flowers help make dining there a pleasure, Ho] 2 218 712901 Set SoiawIe BS ata eta? etm 7A AMO 3} 3 OF BOHR! AIM BE, EI, RHO 7 ‘581 STN IBHLC, ES ons O14 ORIN: 241 6 Rie AIRE 71S We of] SAaLIF, on SH ‘il SUINMROIA RAIS ELC, Wet ofeeo[ S82 ABE & so] ee, nO) IRI BES te BE 1 Boel 28 ARE! UeUUC, StI eA BE! Ie OW a AE 8 BTN BL, Oi escape S014) acres of $2, 12. typically 86 35 exhibition 2480 convert AES n What is being advertised? (A) Atip to Mexico (B) Actty tour (0) A farm visit (©) A botanical garden soo) asin aon 18) Ais 8) () Azo Oxawe ame ug SHB ae aan ge a Sp) Seno BES TES AMON 2} OFG Hore! aL A WE, Bet, BQRO| 7G CHAIR ABEICWinord Gardens sffers an escape filed wih cl, peace, and gut usta few miles from the downtown steal] = 7IE0H= 0| 234 Ot 1S B01 4 ike BEE: GAY We of] 280] SCHWinlord Gardens has acres of outdoor gardens Filed with plants you wont typically find anyere near herelat 2 AOR MO} orc. 72 ‘What event is happening this weekend? W) competition willbe held. (@) Special plants will be on display. (©) Crops wil be planted, (0) A special sale wil take piace, oe 201 oes ar 20017 (a) e807 8 201, () Se! ao] als ore, (see a8 2011 (0) 541 Bobo gt 2c 1 crop 35 Sta Mi Aa et ~ of 0 LAE SPF BUONO AIO =H SLEEROIE SAH a of 2This weekend we wil have an exhibition of Mexican blue pollo} o| ertorm $50 2 0] ce, xo 714 (you have never seen these striking and unique plans, now is your chaneeleia Ee ae (B}0R Peraphrasing te! Wo wal have an exhibtion of Mexican blue palms i ~ Ble Special plans wi be on dispay { {BALt hese striking and unigue plants ~ 88H91 Special plants 73 What does the speaker say about a café building? (A) It will soon be repainted, (B) It was once @ greenhouse, (©) itis located near public transportation (0) Its closed this spring, i Pin 21 aH PIA Bat? (a) @ cat oy or toc, (8) 24 Seo}. (C)gssze axon st ze, Oasnescn at 8 ae sp} ad Zo A ahs 2 ain} SHO AE inte Otel BANOleE RE AK UE (Winfora’s cate is « converted building that used to be a sreenhouseobin Boos 38 (80K, 76-76 914 M-Aw Good afternoon. “Welcome to this week's ‘managers’ meeting here at South Truck Deliveries As you know, weve always written performance ‘evaluations for our drivers and other employees fon paper. | am pleased ta announce some important changes. "Beginning this year, we will use a software application called Personnel Profile to enter performance appraisals. Lot me introduce Ms. Hwa Young Lee, the head of our IT department. "She will walk you through how ‘0 enroll in a training course on using Personnel Profle, and you will complete your enrollment by ‘the end of this meeting.Id HHD, OPL AGA ARONA SEH OF WL Bo 24248 WEIL. SA, HEE A SEPA IR 9129 8718 Sol hot ELI ew 71 ae ‘RSL sb] ALICE, BEP¥EL MA MesINDHe ARE uSIOH MH WF BPR BIL om 9217 91 ONS MR ANIL. UE ata Sat AO ‘8H a Bate we ORIODN AN LC, Ta ef ole ee HI SRR RA BUC 018} performance evaluation 2 80 appraicat DF walk A through 8 407188 QUI enroll S&C} % Who most fikely isthe speaker? (A) A salesperson @) Amanager (©) A safety inspector (©) A software develops abe 3el ere ams oma Ovwaa (0) AREsD| mus) 0M inspector 281 eg eae Bet ~ stay SR} 15 8 SRO OPT ANP. SOI eS Oe Us 20)t 26128 leCKeloma to this week’ manages retin hero ~ Dlveres2 128 0} (BOK ory ‘What isthe maln topic of the tak? W) A dolvery route (®) A.corporate merger (0) Performance reviews (©) Hiring procedures aiolsae aRvH mea @rRee (amet ose 081 merger SHY procedure Bt ar SUB Bet ~ ato) Sx} SHIN Qa] HAM MeIallt= Asen| olBetAL 0.48 NB BE BPHE BIA ofeABesinvng this year. we wit use a software application called Personnel Profie to enter performance sppraislsolaiy 2 Him fle A elo a 2299 0 7 Sioa Be (CIE, Paraphrasing 8 performance appraisals | 729421 Porfermance reviws 1% \What does the speaker ask the listeners to do? (A) Pass along some information to workers (B) Sign up fora training course (©) Get some information from customers (©) Talk with employees about thelr goals for the year nie: URIBODN PRB sien aNRIOH, (a) SirESOAA he aD (@)28 am sser1 ()aqjonve) ge B71 (0) sare SON HH ASIP] FR signup for ~o1 BEY ad Ab Bet at 8 at 17 Oeot Sot AAR AEP aE ees ABO 2B 3 fet Gwe Mei Ofeleotl He! lola ofa: 0 fer ‘BY SI EH SEO eC HSNe wil walk yu through how to ‘nel ina traning course 0 using Personnel Profle, ad you wil complete your entollment by the end ofthis meeting St fom 22 (6), | Paraphrasing {189 enrllin-+ 1 Signup for | 77-79 OA W.8e Hi, This Is Ms. Mitra, "You're scheduled to move my furniture to my new apartment tomorrow morning at sight. *'m calling because {ust learned that the freight elevator in my building is broken, and my ap ‘very high floor. | will check first thing tomorrow | morning to see what the situation is. But please sive me a call as soon ae you ean. overseas trip coming up next week, so this work | ill ave to happen soon, ISSIR, OFLC RL Of) BAN 7A EA OF SPIE Pl lect, Wa OBO oe MIE MeMOTEDE a Bete 8 2a AMER, A OIE He SON HOLL 1, i oft A) 481 OF I RIERAGL, Pe 7) ‘S2) eh Me) Aah FA, cig al SEBOHL OU Of we sy BL, Ff toight 8 floor situation 8h 7 Who is the speaker most ikely caing? (A) Areal estate tm (8) A moving company (©) Atravel agency (©) A furniture store TesT2 51 @ Salit 701A ate oat abe co ower ain (0) oat otra St A APB) ae ~ six a te at [BSF ON APPF ALO! GAOL 7r ALO A OIE >] 718.5} Heute scheduled to move my furniture to my new apartment tomorrow morning at gh SKE 20% WO} FE 2 (8), alee 78 ‘Why does the speaker say, “my apartment is on a very high floor"? To correct a misunderstanding (@) To nogotiate a price (C) To ask about a property's value (0) To warn about a situation si ARO ee Sol NaLICreba BEET? ©) cam uesoxn (0) iia estou (o)#58 2500 Bote, (0) ton as asian at stall Sf aft ~ m9 opm me Bol ICE 9 Ok ‘Noy YH mol te BBE MEIMOIEDE aw sce a 2 AIBC calling because | just learned thatthe freight ‘levator in my bugis brokenin UE # PI SON, 2NOH BOI E+ IIe BR ole Week: ole w+ 2c, eA are (ODI 1” What wil the speaker do next weak? () Host an event (@) Make a payment (©) Travel abroad (0) Begin a new job sie ci8 Fol PRB B20 oy aarsat j@aawe (ostaons mae wale EAB! -anbids Fol SR fst he a eIOIOL CHO have an overseas trp coming up next well OER BEE (COI, | Paraphrasing BAI have an overseas tp | + 59) Travel abroad 2 80-62 Hee Mon Good evening, everyone! Welcome to 8 ‘pew season of City Opera | bring some bad news, fm afraid. “Soprano Lisa Gornicka informed me eatier today that she will not be able to perform tonight. I know how disappointing this is. But | also have good news! Soprano Rita Marks is in town and has agreed to stop in for Ms. Goricka, ®!Not only is Ms. Marks familiar with the ro of Laura, but she also knows the choreography, we she worked with our director when this production premiered in Toronto. ®Wondering ‘what her voie i ike? Well, judge for yourself, but | saw the reviews from Toronto. 81 can guarantee ‘that we are infor a treat! SSRN, Oe! MEI One} JERS AOL SAI AS teed Ud, GAR! ee Ae JMMOID, Atta 2A} FADE Sh We oe BR we F CED MRR, hy NBARIPAIN BIC, RE RE ANE GIR ANAS 2) FSA WDE ANE Sed =U) us UHCI BBL ot ‘Ad 224 5 8 af 9 OIL, 01 AOL RRO x} Bees m wen wi OA ARAL IRS we Ste Ue, a AS) f Of] BEEHTIR? S, AAR HEH Ll 22, oie ERE NIQe MI OLR, UE ea, 7B SeaLRH OFRl disappointing @RIAAZ step in for CANN ‘Wet choreography 2° praduction 3 premiere 1X BEMUSED in fora treat 71 Be 80 Why might tho listeners be disappointed? (A) A performance has been canceled (B) A performer will not be appearing (C) Anew production wil be delayed. (0) A production isnot new. aneea wae ss ur ( 2201 sas, (e) aeni7 gettin Be zie, (0) so} ae ree (0) 014851 2, of appear B8ct A At he ~ arin eta og Sb) eo Ama AI DAUD} A Ste BOE w+ ICE 3 ICKSoprano Lisa Gorncka informed me eater today that ‘he wil not beable to perform tonight, OIL} BAZAR eh (know how ssappining Wisish ® 20% Wo} ae (BI, | Paraphrasing 242 she wil not bo abe to perform ~ A914 performer wi not be appearing |81 What doos the speaker indicate about ita Marks? (2) She has flown in from Toronto, (©) Sho taught the speaker. (© She has experience with arole (©) She isa goad friend ofthe speaker's, ie ae 1A01 aay PHB BONE? (a Secon wee ee (ays zeae Cosme ate awe 2, (chal reer ogy AE AE el ~ AIX} 2d RAC AoE 2 Se] OE OL ee I I BU HH ONL, of | EBON af BICES WIE Mae AHA Heo 35 2 HE Delle oly is Ms. Marks falar with the role of ‘Leura, but she alsa knows the choregrapy, since she worked ith our iector when his production premiered in Torntaht some wae (ole of the car and the high speed it can achieve. However, they are somewhat disappointed with the rechargeable battery the car comes with. ye your team to find ways to make the battery charge faster and lat longer. ve SNE Io OFT PAY AI A I YUE), Hs GAH ERO 224 SHE HEL # ne RRL, of abr OM BLE 2 ‘221 no cl Bre Ae HL, ts SAIC sage MeHo| Heats SAU SS 4 Sle IE AER #4 Sof, sn BAe wey BAN Me A ein gota, Mel Such men ol Sab ISS we 3 Hoi soy Ar IL, Fateh ft launch SABI mined bag (87H RIBOD SAE ochieve WASIC)_be disappointed with ~of BIC rechargeable 82H! 82 What does the speaker imply when he says, “I saw the reviews from Toronto”? 0) He attended the opera in Toronto. (6) An audience distked Lisa Goricka, (6) Critics disagree about Fit Marks's performance, (©) Rita Marks has been praised for her singing soy)" SE Aol uae molsrein a FSIS SLI? () 2 Seem we oneto BC, (©) mage en nesyie aot, 2 49} 24a 201 sh Ech OM ete WI isagree R201 CECE praise ABC gy aio ts mt ~ Se Yeo IB Biche wo = 01M 1491 3.4214 oles BBEExKWondering what her ce isle?) S542, IBN P| eer 7KAS: CH ean ‘grarantce that we are infor a tretit & 08 oF 2, AS) 71S 82 OB WP) BES Ue ols + 9 Lae 22 OO, 83-05 so we W.am Thank you for inviting me and other ‘members of the marketing department to this ing of the research and development team, We always welcome the opportunity to shi ‘customer information about our toys with you. Ib like to start off with some information about the remote-control car that we launched in department ‘stores and toy stores one month ago. Its been 8 mixed bag. Customers love the smooth action 83 \Where does the speaker most likely work? (A) Atan automobile company (8) Ata data analysis company (©) Ata toy manufacturer (0) Ata department store Sp OA Wat EPH wxss an (2) dor ea au (aun mse (0) sta a ad Us eel -eel2eA app) aval 2I8e Ga) RIL Ae Tt BS aI 3} Ups 4 le ei ORLY EEICK We always welcome the eortunty to share customer information about our tye with youla @ 0m wo} 22 (Co 84 ‘What does the speaker mean when she says, “t's been a mixed bag"? (A) The product she le discussing cannot be returned for arefund (B) Customers often purchase more than one ofthe product, (©) Acompatitor has developed a similar product. (©) A product has had both positive and negative xpi aris yaaucraa BBO eas QUIET (a) autre ao ale MI RSL + EL (@) sine SB BR FA Old zeHeI, (©) zero ue se eMC (O) ae See area aie Se wt, TesT2 53