SAP Business Network Commerce Automation,

foundation option (formerly known as Digital Supplier

Network)
Partner Deployment Manual
 Before starting a SAP Business Network Commerce Automation,
foundation option project
?
Ensure quality and customer satisfaction for a
successful implementation with Preparation.

• The customer is 100% aware of the SAP Business Network Commerce Automation,
foundation option , scope and associated features.

• The partner delivery team is aware of the scope and the SAP Business Network
Commerce Automation, foundation option deployment methodology.

• The partner should also have competent resources assigned to the project team. We
recommend a PM, Functional and Technical consultant for the first project –for
complete understanding of the SAP Business Network Commerce Automation,
foundation option .
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 New Site Creation – Customer/Partner Access
• Customer will receive an email
from realm enablement team.
o Test and Production Buyer
account
o Test Supplier account.
• Partners can login by using the
credentials provided and create
users, manage supplier
relationships, etc.
© 2022 SAP SE or an SAP affiliate company. All rights reserved.
Hi Team,
The realm enablement process for “CUSTOMER ” has been
completed. Below are the solutions enabled:
SAP Business Network Commerce Automation, foundation
option
Below are the details for the realms, as well as the login details
for the Buyer and/or Test Supplier accounts on the Ariba
Network (AN):
“Customer” - Production Buyer AN Account
URL: https://buyer.ariba.com
ANID: AN0152xxxxxxxx
User ID: sample@email.com
Password: ariba123
Shared Secret: xxxxxxx
“Customer” - Test Buyer AN Account
URL: https://buyer.ariba.com
ANID: AN0152xxxxxxxx-T
User ID: test-sample@email.com
Password: ariba123
Shared Secret: xxxxxxxx
“Customer” – TEST Supplier
URL: https://supplier.ariba.com
ANID: AN0152xxxxxxxxx-T
User ID: test-supplier-sample@email.com
Password: xxxxxxx
3
 SAP Business Network Commerce Automation, foundation
option- Assistance for Partners
❑ For all SAP Business Network Commerce Automation, foundation option deals sold after Sep
23rd 2022, partners will receive support from SAP around

a) Connection Services.
b) Supplier Onboarding Services

❑ SAP will provide advisory services, to Partners, in support of Customer’s connection to the
SAP Business Network for Procurement using the SAP Integration Suite, managed gateway.

❑ SAP will provide SAP Business Network onboarding advisory services to Partners as part of
the Cloud Service for Identified Suppliers.

❑ Services are provided in English and SAP shared services resource will be assigned during the
Sales to Delivery call.

❑ Ensure you have established contact with your assigned SAP resources 2- 3 weeks before
the deployment

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 SAP Business Network Commerce Automation, foundation option
Assistance for Partners
Task DSN Signed before 23.Sep.2022 DSN Signed after 23.Sep.2022

Request entitlements Smartsheet link Directly to the resource assinged via e-

mail *
Request customizations Smartsheet link Directly to the resource assinged via e-
mail *
Support on questions and Not provided by SAP/ Alternative to Directly to the resource assinged and/or
troobleshooting community.sap.com via PDC Community
*Add a slide for PDC Community

• For deals sold before Sep 23 2022, only customization support will be provided and the existing process will be in place where
partners can request entitlements and customizations via the smartsheet links. (See sections on Customization Request and
Account Setup Request )

• For deals sold after Sep 23rd 2022, The Buyer Integrator & Network Deployment Lead services resource will be assigned during the
Sales to Delivery call.

• If the resource is not know please contact the appropriate regional resource heads to get the resource info:

❑ LAC – PMS SBN LAC Partner Delivery request

❑ EMEA – PMS SBN EMEA Partner Delivery request
❑ MEE – PMS SBN MEE Partner Delivery request
❑ APJ – PMS SBN APJ Partner Delivery request
❑ NAMER – PMS SBN NAMER Partner Delivery request
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 Buyer Integrator (BI) support for SAP Business Network Commerce
Automation, foundation option – Connection Services New model support

Allocation On Project Support PGL

Hands-Off in S2DH Partner-led deployment Hypercare support for 2 Weeks

BI leads kickoff BI(SAP) support via e-mail

BI provide 5 UI customization

13+2 Weeks

SAP Business Network Commerce Automation, foundation option

What’s included?
1. Support for the transactions What’s not included Engagement model
1. Weekly follow-ups • BI will be engaged during S2DHCall
1. PO, OC, ASN, GRN, SES, CC-SES, INV,
2. Support for Quote Automation • BI will align with the NDL and present a single kickoff
SUR, CC-INV, SP, RA
3. Support for Tax Invoices
2. 30 Min Kick Off call
4. Configuration of SAP Business Network in production
3. E-mail support
5. CIG configuration or customizations
4. SAP Business Network configuration in tests
6. SSO
5. Provide standard materials and guidelines
7. PDF-Customizations
6. 5 UI customizations, for PO and Invoice layouts
8. SCC interfaces
only
7. 13+ 2 weeks of support, limited to 5 hours per
week
1. Recommended to engage only when the
timeline is achievable
2. Support limited to 1 SAP ERP System.
1. Not included to Custom Built Adapter
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Network Deployment Lead (NDL) support for SAP Business Network
Commerce Automation, foundation option - Supplier Onboarding Advisory
New model support

Allocation On Project Support PGL

Hands-Off in S2DH Partner-led deployment Hypercare support for 2 Weeks

NDL participates in kickoff NDL (SAP) support via e-mail / meetings

NDL delivers 3 methodology workshops &

Supplier Enablement Leading practices

13+2 Weeks

SAP Business Network Commerce Automation, foundation option

What’s included? What’s not included Engagement model

The SAP Business Network onboarding program is separated into six (6) phases:
1. Supplier contact data cleansing and enrichment • NDL will be engaged during S2DHCall
1) Discover – Upon contract signature, an SAP regional manager is available to • SAP is responsible for advising the
2. Supplier outreach
assist Prime Contractor with onboarding program planning (Go Live date,
engagement start date). 3. Change management Partner.
2) Prepare – Core team introduction, advise on selection of suppliers in scope for 4. Customized supplier training material • Partner will be responsible for apply the
the onboarding plan, scheduling of SAP Business Network onboarding sessions. 5. Supplier Integration and Catalog onboarding supplier enablement methodology and use
3) Explore – SAP Business Network onboarding enablement workshop, support 6. Support the customer with deployment-related of self-service supplier enablement tools.
with creation of communication materials (templates provision), configuration of questions.
Customer’s SAP Business Network account(s), guiding Prime Contractor on
their responsibility around contact data and master data preparation.
4) Realize – Pre-recorded supplier webinar.
5) Deploy – Guidance on activation of suppliers in S/4 for transactions via the
SAP Business Network, Go Live communication to suppliers, production cutover.
6) Run – Support Prime Contractor with three FAQ sessions after Go Live related
to account management and supplier management
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 Customization Request - prior 23.Sep.2022
• The custom configurations are specific to Purchase Orders and Invoices
(for other document types it would be subject to feasibility check).

• Only 5 customizations

• Customization are subject to a feasibility analysis and approval based on

feature availability.

• Allow 1 week to process the request.

Examples:
DSN Signed before 23.Sep.2022 DSN Signed after 23.Sep.2022
• Hide a field • Change optional entry
• Email: dsn4partners@sap.com – to check on Directly to the resource assinged to the • Default a field value field to be mandatory
the feasibility of a customization • Change a field label • Change defaulted user
• “Is it possible to create customization deployment
(user interface impact input fields to be read
XYZ for customer ABC?”
• Always add the Customers name in the only) only
email subject. • Display field selection • Create a new entry
values as a Customer field (excludes
• Once the feasibility of a customization has defined value list. validation)
been confirmed, fill in the Customization
Smartsheet with all the required details and
submit the form .

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 DSN Account Set-up Request – prior 23.Sep.2022
❑ After receiving the DSN account credentials from the customer, partners
must put in a request , using the smartsheet below, to ensure that the
DSN account has all the basic functionalities and features turned on.

❑ This step must be completed before starting a DSN deployment.

❑ Allow 2-3 business days for the setup to be completed.

Please ensure that all the fields on the form are complete and accurate

Smartsheet access – DSN Account Setup Request

Email dsn4partners@sap.com for further questions.

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 Support for Consultants
➢ SAP Community
❑ Partners can raise deployment related questions on the PDC
community
❑ Post your questions under the SAP Business Network channel
❑ Questions are monitored and answered by experts.
❑ Partners can also search for a topic and look at all previous
questions that were raised and answered here

➢ All Blogs @ DSN

• Ask a Question @ DSN

• Project related: To the assigned resource
• SAP Help Portal

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 R = Responsible

Delivery Teams RACI Matrix - after 23.Sep.2022 A = Accountable

C = Consulted
I = Informed

C
C

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Go Live Announcement
Partners are expected to send an announcement email about Go Live to customer (see sample below)

Partners should also send a note to dsn4partners@sap.com highlighting the key aspects of the
deployment
1) Go Live Date
2) Number of Suppliers
3) Scope
4) Backend info
5) Implementation Timeline
6) Customer Reference or willingness to be a reference

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Available on SAP Community
Deployment & Adoption
Self-service Delivery Content: on SAP Community
• Deployment Playbook
• All Blogs @ DSN
• Questions
• Sample Project Plan
• Supplier Adoption

Demos:
• Extended Solution Demo
• Invision Demo with Narrative
• Digital Supplier Network Whiteboard

Additional Documentation:
• SAP Ariba Cloud Integration Gateway
• SAP Ariba CIG – Mapping Tool

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DSN – Cloud Integration Gateway Configuration
Following are the main components of the
integration:

• SAP Ariba Cloud Integration Gateway, add-on

for SAP ERP: The add-on is installed on SAP
ERP system. The add-on enables SAP ERP to
communicate with Ariba Network and SAP Ariba
solutions through SAP Ariba Cloud Integration
Gateway.

• SAP Ariba Cloud Integration Gateway, add-on

for SAP S/4HANA: The add-on is installed on
SAP S/4HANA system. The add-on enables SAP
S/4HANA to communicate with Ariba Network
and SAP Ariba solutions through SAP Ariba
Cloud Integration Gateway.

• SAP Cloud Platform cloud connector (cloud

connector): The cloud connector allows you to
efficiently and securely transfer data between
SAP Ariba Cloud Integration Gateway and SAP
ERP or SAP S/4HANA. The cloud connector is a
software component to connect to cloud
applications.
• DSN CIG Integration Playbook
• SAP Ariba Cloud Integration Gateway: The
gateway allows you to map and transform the
data. You can monitor the transactions between
SAP ERP or SAP S/4HANA and Ariba Network or
SAP Ariba solutions.

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 Learn more…
Customer video content:
• Solution Overview – 2:00 mins.
• Deployment Overview - 4:00 mins. SAP Learning Hub Training:
• Solution Demo – 6:30 mins. • Sales & Pre-sales <2 hours
• Process Flow – 3:00 mins. • Delivery Consultant <8 hours
• L2 Solution Demo – 18:00 mins.
• Supplier Network Matching - 5:00 mins.
• Recommended Design Workshops – 5:30 mins.
• Digital Supplier Network Whiteboard – 7:40 mins.

Partner video content (PartnerEdge):

• Strategy and Overview - 8:00 mins.
• Business Case - 9:30 mins.
• Commercials - 6:30 mins.
• Services Packaging - 5:45 mins.

• Frequently Asked Question (PartnerEdge):

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Common resources
 SAP Business Network Commerce Automation, foundation option -
Deployment Playbook

Prepare
Prepare ExploreExplore Realize Realize Deploy
1 - 2 weeks 1 - 4 weeks 1 - 4 weeks 1 - 2 weeks

In this step, you finalize plans
and assign the project team
so you can start the project
optimally.
• Project Team: Goals and
Scope*
• Technical Checklist*
• IT Security Clearance , SAP
access / Installation Prep*
• Supplier Matching on AN*
* may start prior to kickoff
Kickoff
During explore, you will make the
initial technical handshake between
ERP & Supplier Network, while
analyzing layouts to transaction
documents in scope.
• System Installation and
Readiness
• Design Workshops*
The "Realize"-phase focuses on the During deploy, you will
transfer of business requirements to a migrate into production and
working configuration of the system start transacting digitally with
and testing the configured system. your suppliers.
• Customizations/Extensions • Production Setup
• User Acceptance Testing • SAP Help Portal
Quick links:
• Sample Project Plan
• DSN CIG Integration Playbook
• Supplier Adoption Overview

Go-Live
SAP Community – SAP DSN Delivery Playbook

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Submitting a Service Request on behalf of Customers in Ariba Connect
There are 2 scenarios you may encounter:
New user without an active SAP Ariba Connect account:
Register for access listing your partner account in the Company field here.
You will receive an email once you have been registered.
Reply to the email requesting to be added as a Designated Support Contact (DSC) for your customer account.
Provide an approval of an active customer DSC (required for access).
If a DSC spot is available, you will be added.
You will receive a confirmation email when your access has been updated.

Existing SAP Ariba Connect user:

Ask an active DSC from the customer account to submit a service request (SR) through Connect requesting you are added as a
new DSC.
If a DSC spot is available, you will be added.
The active DSC will receive a confirmation email when your access has been updated.

Additional Information:
• You can only have primary access to one account, which should be the company (Channel Partner) that employs you. You may
have access to multiple customer accounts as an end user.
• If you create and submit a SR on behalf of a customer (with the customer listed in the Account field), it will be visible to that
customer’s DSCs under the Partner Activity Report, however only you will be able to view and manage that SR. Please see our
article Service Request Visibility for more information.
• Use Change Contact to assign the SR to a partner DSC employed from your primary company and this will transfer full SR
management to that individual.

If you need to view and edit SRs submitted by customer DSCs, you will need to register with an individual email address with the
customer's email domain. Emails may not be shared, they must be specific to 1 user.

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