You are on page 1of 3

The main components of business

communication are:

1. Sender: Sender is the person

who initiates the communication. It

could be a person, a department, or

an organization.

2. Message: The message is the

main point that the sender wants to

convey to the receiver. It could be

written, verbal, or non-verbal.

3. Encoding: Encoding refers to

the process of converting the

message into a suitable form, such

as language, symbols, or visuals,

that can be easily understood by the

receiver.
4. Channel: Channel refers to

the medium through which the

message is transmitted, such as

telephone, email, memo, meetings,

or social media.

5. Receiver: The receiver is the

target audience who receives the

message. It could be an individual, a

group, or an organization.

6. Decoding: Decoding is the

process by which the receiver

translates the encoded message

into a form that he can understand.

7. Feedback: Feedback is the

response or reaction of the receiver

to the message. It completes


the communication loop, and it

enables the sender to measure the

effectiveness of his message and

adjusts it if necessary.

8. Context: Context is the

background environment in which

the communication takes place.

It includes factors like culture,

language, beliefs, attitudes, and

social norms that can affect the

meaning and interpretation of the

message.

You might also like