Correspondence

Jaenal Arifin, S.Pd, M.M

Gina Yulistiati, SH, M.Si
Sherly Herlina, SE., MM
 TUJUAN MATAKULIAH
CAPAIAN PEMBELAJARAN (KOMPETENSI MATA
KULIAH):
Mahasiswa mampu menerapkan,
mendemonstrasikan dan menulis surat dalam bahasa
Inggris dengan memperhatikan prinsip, kaidah serta
kosa kata yang digunakan dalam penulisan surat
dalam bahasa Inggris secara teliti dan mandiri.
LITERATUR
1. Burt Clifford Bean, 2015. Business
Correspondence. USA: Creative Media Partners.
2. Rama Shankar Sukla, 2018. All letters, Business
Letters, and Business Email, India, Amazon Asia.
3. Rama Shankar Sukla, 2018. Letter Writing, India,
Amazon Asia
 MATERI PEMBELAJARAN
1. BUSINESS LETTER
2. CLAIM AND GOODS DELIVERY LETTER
3. COLLECTION LETTER
4. PAYMENT DEFERRAL
5. E- Mail
6. MEMO
7. INQUIRY LETTER

8. RESPOND TO INQUIRY LETTER / REPLY OF INQUIRY LETTER

9. SALES LETTER

10. ORDER LETTER

11. REMITTANCE LETTER
12. APPLICATION LETTER
 Komposisi Nilai
1.Kehadiran 20%
2.Tugas 20%
3.Formatif 20%
4.UTS 20%
5.UAS 20%
 SESI 9
RESPOND TO INQUIRY LETTER / REPLY OF INQUIRY LETTER

TUJUAN

Mampu membuat jawaban pada surat permintaan informasi

(responding to inquiry letter)
The reply of inquiry letters should
do the following things:

• Acknowledge the inquiry, or

state the circumstances
necessitating the reply.

• Answer the questions fully

• Build goodwill and pave the way

for further contact.
Note : in handling replies, the writer

should be prompt and systematic. If the

material is not immediately available, the
inquiry should be acknowledged and a date set
for the final reply.
SAMPLE

Reply of inquiry letter

Distro cloud Corporation

Pasundan Raya Street, No. 15

Jakarta 1240

16 January 2013

FAHRI CLOTHES &CO

Jln.Kapten Muslim No.20

Medan

INDONESIA
Dear Mr Ahmad Fahri
,
We thank you for your inquiry about our Distro cloud shirts product.
We are enclosing our catalogue together with prices and terms, for your review and are
confident that this catalogue will provide many of
the answers you have inquired.
We are also pleased to inform you that we will allow you a 10% discount on order of 60 pieces.
We hope you will find our prices and terms satisfactory and expecting your order as soon as
possible.
If there is additional information you would like to know regarding our products, please do not
hesitate to contact us. We will be most happy to be of assistance.

Yours faithfully,
For Distro cloud Corporation

Ismail Marzuki
Sales Manager https://tnursetianti.wordpress.com/2016/12/10/inquiry-letter-and-replies/
 DIAMON LIMITED COMPANY
Jl. Persada No.4 Jakarta 34528

November 20th, 2021

Gadget Bandung Centre

Jl. Purnawarman No. 1
Bandung 32408

Subject: Inquiry about a computer

Dear Sir,

This letter is to inquire about the Lenovo Laptop. I am planning to buy fifteen laptops for my business purposes.
We are an advertising and public relations firm and would require a laptop with graphic features. We would need laptops
that are easy to carry, portable, have a perfect ram size, and, most importantly, meets our budget.
I would like to know about the varieties of laptops that fit the needs I have mentioned above. If another brand matches the
requirements, I am okay with that too.

Regards,

Iwan Ridwan
Managing Director