Burnout among healthcare professionals, particularly nurses, is a growing concern that can

have detrimental effects on patient care and satisfaction. Several studies have shown that
nurses, particularly those working in emergency departments, are at high risk for
experiencing burnout. This burnout can negatively impact their work performance, patient
safety, and ultimately, patient satisfaction (Choi et al., 2018). One study found that nurses working in
emergency departments had a moderate to high level of burnout, with no significant
difference in compassion satisfaction or burnout compared to nurses in other specialties such
as oncology or nephrology (Yektatalab et al., 2019).

This indicates that burnout is a prevalent issue across different nursing specialties, but its
impact on patient satisfaction remains a critical concern. It is crucial to address and minimize
burnout among nurses in order to maintain high levels of work performance, reduce nurse
shortages, and meet recruitment targets (Trigo et al., 2018).

Burnout among nurses in the emergency department can lead to negative consequences for
patient satisfaction.

Patients may experience longer wait times, overcrowded waiting areas, and a lack of effective
communication from overwhelmed nurses. These factors can contribute to decreased patient
satisfaction and quality of care in emergency departments. Effective management of patient
expectations at the emergency department triage is essential to prevent overcrowding, lengthy
waiting times, and uncomfortable waiting room conditions (Abdelhadi, 2021). In addition,
establishing effective communication protocols within the emergency team is crucial for
enhancing communication with patients and ensuring effective nursing care in emergency
departments. Research has shown that the quality of nursing care in the emergency
department is a significant predictor of patient satisfaction .

Therefore, it is important for nurses to prioritize patient satisfaction as a measurable outcome

and continually improve their nursing practice in the emergency department .

This can be achieved through various strategies, including implementing stress management
programs, providing support and resources for nurses to cope with the demands of their job,
and improving staffing levels to reduce workload and prevent burnout. In summary, burnout
among nurses in the emergency department can have a negative impact on patient
satisfaction. To mitigate this, it is crucial for healthcare organizations to prioritize strategies
that address and minimize burnout among nurses. By doing so, they can improve patient
satisfaction, enhance the quality of care provided in emergency departments, and create a
more positive work environment for nurses.

One possible completion of the sentence could be: Nurses need to engage in opportunities
that help them cope with these challenges in order to provide high-quality care and ensure
patient satisfaction in hospital settings (Walsh & Blakeney, 2013). Another possible completion of the
sentence could be: The implementation of stress management programs and support systems
for nurses in the emergency department can help reduce burnout and

For instance, the fast-paced and demanding nature of the emergency department can create
high levels of stress and exhaustion for nurses (Rozo et al., 2017).

Emergency departments are high-stress environments for patients and healthcare workers (Rozo
et al., 2017)
. Emergency department nurses are at risk for developing burnout due to the nature of
their fast-paced and demanding field . According to a study by García-Izquierdo, nurses with
burnout in the emergency department can develop hypertension, depression, and anxiety .