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SERVICE MANUAL

CODE : 00ZXEA207SM2E

LEAD-FREE SOLDER MODEL

ELECTRONIC CASH REGISTER


XE-A207W/B

XE-A217W/B
XE-A207
XE-A217
MODEL XE-A307
XE-A307

CONTENTS

CHAPTER 1. SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

CHAPTER 2. INSTALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CHAPTER 3. MASTER RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

CHAPTER 4. MAINTENANCE, DISASSEMBLY AND ASSEMBLY . . 16

CHAPTER 5. HARDWARE DESCRIPTION . . . . . . . . . . . . . . . . . . . 26

CHAPTER 6. DIAGNOSTIC PROGRAM DESCRIPTION . . . . . . . . 30

CHAPTER 7. PWB LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

CHAPTER 8. CONNECTOR PIN LAYOUT . . . . . . . . . . . . . . . . . . . 40

Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts with specified
ones for maintaining the safety and performance of the set.

This document has been published to be used


for after sales service only.
The contents are subject to change without notice.
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■ LEAD-FREE SOLDER
The PWB’ s of this model employs lead-free solder. The “LF” marks indicated on the PWB’s and the Service Manual mean “Lead-Free” solder. The
alphabet following the LF mark shows the kind of lead-free solder.
Example:
<Solder composition code of lead-free solder>

Solder composition Solder composition Solder composition code


code (Refer to the Sn-Ag-Cu a
Lead-Free table at the right.)
Sn-Ag-Bi
b
Sn-Ag-Bi-Cu
Sn-Zn-Bi z
5mm
a Sn-In-Ag-Bi
Sn-Cu-Ni
Sn-Ag-Sb
n
i

s
Bi-Sn-Ag-P p
Bi-Sn-Ag

(1) NOTE FOR THE USE OF LEAD-FREE SOLDER THREAD


When repairing a lead-free solder PWB, use lead-free solder thread. Never use conventional lead solder thread, which may cause a breakdown or an accident.
Since the melting point of lead-free solder thread is about 40°C higher than that of conventional lead solder thread, the use of the exclusive-use soldering iron is rec-
ommendable.

(2) NOTE FOR SOLDERING WORK


Since the melting point of lead-free solder is about 220°C, which is about 40°C higher than that of conventional lead solder, and its soldering capacity is inferior to
conventional one, it is apt to keep the soldering iron in contact with the PWB for longer time. This may cause land separation or may exceed the heat-resistive tem-
perature of components. Use enough care to separate the soldering iron from the PWB when completion of soldering is confirmed.
Since lead-free solder includes a greater quantity of tin, the iron tip may corrode easily. Turn ON/OFF the soldering iron power frequently.
If different-kind solder remains on the soldering iron tip, it is melted together with lead-free solder. To avoid this, clean the soldering iron tip after com-
pletion of soldering work.
If the soldering iron tip is discolored black during soldering work, clean
and file the tip with steel wool or a fine filer.

CAUTIONS
THERE IS A RISK OF EXPLOSION IF THE BATTERY
IS REPLACED BY AN INCORRECT TYPE.
PROPERLY DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.

CAUTIONS
n Risk of explosion if battery is replaced by an incorrect type.
Dispose of batteries according to the instructions.
n
Do not leave the unit with the battery discharged for more than one month.
It will shorten the battery life.
If the unit is left unused for a long period, be sure to charge the battery fully.
Also note that the battery must be charged periodically (once a month) because it will discharge naturally.

XE-A207/A217/A307 LEAD-FREE SOLDER

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CHAPTER 1. SPECIFICATIONS

1. SPECIFICATIONS
XE-A207W/A207B, XE-A217W/A217B XE-A307

Model • XE-A207W/XE-A207B Model XE-A307


• XE-A217W/XE-A217B Dimensions 360 (W) x 425 (D) x 330 (H) mm

Dimensions 335 (W) x 424 (D) x 326 (H) mm Weight Approx. 12.0 kg
Power Source Official (nominal) voltage and frequency
Weight Approx. 11.0 kg
Power Stand-by • 9.8 W (When the official voltage
Power Source Official (nominal) voltage and frequency Consumption is 220 to 230 V, 50 Hz/60 Hz)
Power Stand-by • 9 W (When the official voltage is
Consumption • 9.3 W (When the official voltage
220 to 230 V, 50 Hz/60 Hz)
is 230 to 240 V, 50 Hz)
• 10 W (When the official voltage
Operating • 37.8 W (max.) (When the official
is 230 to 240 V, 50 Hz)
voltage is 220 to 230 V, 50 Hz/
Operating • 33 W (max.) (When the official 60 Hz)
voltage is 220 to 230 V, 50 Hz/
• 35.1 W (max.) (When the official
60 Hz)
voltage is 230 to 240 V, 50 Hz)
• 34 W (max.) (When the official Working 0 to 40 °C (32 to 104 °F)
voltage is 230 to 240 V, 50 Hz) Temperature
Working 0 to 40 °C (32 to 104 °F) Humidity 20 % to 90 %
Temperature
Display Operator display LCD display with Tilt mechanism
Humidity 10 % to 90 % 160 (W) x 64 (H) (dots)
Display Operator display LCD display with Tilt mechanism Customer display 7-segment LED display
160 (W) x 64 (H) (dots) Printer Type Two-station thermal printer
Customer display 7-segment display Printing speed Approx. 12 lines/second
Printer Type Drop-in thermal printer Printing capacity 30 digits each for receipt/
journal paper
Printing speed Approx. 15 lines/second
Other functions • Receipt (ON-OFF) function
Printing capacity 30 digits
• Compression print for the journal
Other functions • Receipt (ON-OFF) function
and electronic journal
• Compression print for an elec-
• Receipt and journal independent
tronic journal
paper feed function
Logo Graphic logo
printing Logo Graphic logo
printing
Size 360 pixel (W) x 130 pixel (H)
Size 360 pixel (W) x 130 pixel (H)
L o g o m e s s a g e Logo mes sage for th e rec eipt Area of black must be less than
printing (max. 30 characters x 6 lines) 35% of all area.
Paper Roll Width 58 mm L o g o m e s s a g e Logo m ess age for the rece ipt
printing (max. 30 characters x 6 lines)
Max. diameter 80 mm
Paper Roll Width 57.5 ± 0.5 mm
Quality High quality (0. 06 to 0.08 mm
thickness) Max. diameter 80 mm
Cash Drawer 5 slots for bills and 8 for coin denominations Quality High quality (0.06 to 0.08 mm
thickness)
Accessories BASIC USER 1 copy
MANUAL Cash Drawer 5 slots for bills and 8 for coin denominations
Accessories Basic User 1 copy
Standard key 1 (placed under keyboard cover)
Manual
sheet for XE-A217W/XE-A217Bonly
Paper roll 2
Text preset key 1 (placed under keyboard cover)
sheet for XE-A217W/XE-A217B only Take-up spool 1
Paper roll 1 Paper holding 1
plate
Drawer lock key 2
Drawer lock key 2
Fixing angle 1
Fixing angle 1
bracket
bracket
* Specifications and appearance are subject to change without notice Battery caution 1
for improvement. label

* Specifications and appearance are subject to change without notice


for improvement.

XE-A207/A217/A307 SPECIFICATIONS

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2. EXTERNAL VIEW ■ Rear view

Customer display
■ FRONT VIEW
XE-A207W/A207B

Operator Display
Printer cover

Keyboard

Drawer

RS232C
Drawer lock

SD card slot

3. ACCESSORIES
XE-A217W/A217B
Drawer lock key: 2 Paper roll: 1 (XE-A207X/B,XE-A217W/B)
Paper roll: 2 (XE-A307)

Printer cover

SK1-1
Keyboard
BASIC USER MANUAL: 1

Operator Display

Drawer Standard key sheet: 1


(for XE-A217W/A217B (placed under keyboard cover))
Drawer lock
SD card slot Text preset key sheet: 1
(for XE-A217W/A217B (placed under keyboard cover))
XE-A307

Printer cover

Keyboard

Operator Display

Drawer

Drawer lock
SD card slot

XE-A207/A217/A307 SPECIFICATIONS

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4. DISPLAYS
■ OPERATOR DISPLAY
SCREEN EXAMPLE 1 (REG MODE)

Sales information area:


When a transaction information occupies more than 2 lines, scroll key(s)
appears to indicate you can scroll to the direction. Sales information you
have just entered such as items and prices will appear between 1st line
and 2nd line.
Total is always appear at 3rd line.
Numeric Entry Area:
Status area:

Mode name Status Clerk code


information

PLU level shift indicator (L1-L3) Shows the PLU level currently selected.
Receipt ON/OFF status indicator (R) Appears when the receipt ON-OFF function signs OFF.
VAT shift status indicator (V) Appears when the VAT status is shifted.
Electronic journal near full indicator ( ) Appears ( ) when the used memory is 80%.
Appears ( ) when the used memory is 90%.
Appears ( ) when the used memory is 95%.
Sentinel mark (X) Appears when the cash in drawer exceeds a programmed sentinel amount. The sentinel check is per-
formed for the total cash in drawer.

SCREEN EXAMPLE 2 (PGM MODE)

Programming area:
Programmable items are listed.

Status area:

Mode name Clerk code

The display can be tilted back and forth to the best operational viewing angle.
Note: Do not try to force the display beyond its full position.

■ CUSTOMER DISPLAY

■ SCREEN SAVE MODE


When you want to save the electric power or save the display’s life, use the screen save function. This function can turn the LCD backlight off when
any server does not operate the register for an extended period of time. You can program the time for which your register should keep the normal sta-
tus (in which the backlight is “ON”) before it goes into the screen save mode.
This machine will enter the screen save mode two minutes later by default.
To go back to the normal mode, press any key.

XE-A207/A217/A307 SPECIFICATIONS

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5. KEYBOARD (XE-A207W/XE-A207B)

5-1. KEYBOARD LAYOUT

5-2. FUNCTION KEY LIST


Numeric key
Receipt paper feed key
~
Electronic journal view key

Price lookup/Sub department key


Function menu key

Department code entry key


Auto menu key

Department shift key


Paid out key

Clerk code entry key


Percent 1 key

Department 1-32 key


Void key ~
Cursor (up/down arrow) key
Refund key

Mode key
Help key

Escape/Cancel key
Discount key

Credit 1 key
Multiplication key

Payment menu key


Decimal point key

Check 1 key
Clear key

Non-add code/Time display/Subtotal key

Total/No sale key

* In this manual each department key is represented like in order to distinguish it from direct price lookup keys.

XE-A207/A217/A307 SPECIFICATIONS

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6. KEYBOARD (XE-A217W/XE-A217B)

6-1. KEYBOARD LAYOUT

6-2. PROGRAMING KEYBOARD LAYOUT

XE-A207/A217/A307 SPECIFICATIONS

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6-3. FUNCTION KEY LIST
Escape/Cancel key
Receipt paper feed key

Department 1-6 key


Help key
~
Multiplication key
Guest check receipt key

Decimal point key


Electronic journal view key

Clear key
Function menu key

Numeric key
Auto menu key
~
Clerk code entry key

Payment menu key


Price lookup/Sub department key

Department code entry key


Discount key

Credit 1 key
Percent 1 key

Check 1 key

Paid out key

PLU level shift 1 to 3 keys

Refund key ~
Non-add code/Time display/Subtotal key
Void key

Guest lookup key


Value added tax shift key

Total/No sale key


Cursor (up/down arrow) key

New balance key


Mode key

Direct PLU key


~
* In this manual each department key is represented like in order to distinguish it from direct price lookup keys.

XE-A207/A217/A307 SPECIFICATIONS

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6-4. INSERTING THE KEYBOARD SHEET
Two types of keyboard sheets are installed on the cash register; one for Note:
ordinal use and one for text programming.
• Do not spread the keyboard cover too far as it might tear.
Insert the keyboard sheet between the keyboard cover and the cabinet
as illustrated below. • Replace the keyboard sheet with a new one if by chance it gets wet.
Use of a wet keyboard sheet may cause problems.
1) Turn over the keyboard cover.
• Be sure to use only SHARP-supplied keyboard sheets. Thick or hard
2) Insert the keyboard sheet into the slit.
sheets make key operations difficult.
3) Close the keyboard cover.
• Smooth the keyboard sheet evenly under the keyboard cover, without
Keyboard cover any folds or wrinkles, to ensure easier operation.
• If you require a new keyboard sheet, please contact your dealer.

Keyboard sheet

7. KEYBOARD (XE-A307)

7-1. KEYBOARD LAYOUT

XE-A207/A217/A307 SPECIFICATIONS

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7-2. FUNCTION KEY LIST
Cursor (up/down arrow) key
Receipt paper feed key

Mode key
Journal paper feed key

Escape/Cancel key
Function menu key

Credit 1 key
Auto menu key

Electronic journal view key


Paid out key

Foreign currency exchange key


Percent 1 key

Check 1 key
Void key

Payment menu key


Refund key

Non-add code/Time display/Subtotal key


Help key

Total/No sale key


Discount key

Multiplication key

Decimal point key

Clear key

Numeric key

Price lookup/EAN key

Department code entry key

Department shift key

Clerk code entry key

Department 1-40 key

XE-A207/A217/A307 SPECIFICATIONS

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8. PRINTER 9. DRAWER
8-1. SPECIFICATIONS
Type SK-420 base (New)
Part number LTPC235 (SII)
Size 355(W) x 420(D) x 125(H) mm
Type 1 sheet thermal (58mm paper)
Color White: XE-A207W/XE-A217W, XE-A307
Roll paper drop in
Black: XE-A207B/XE-A217B
Printing system Line thermal
Money case type Removable type
Number of digits 30 digits/line
Coin case type Removable type
Print speed Approx. 15 lines / sec
Compartment 5B/8C
Character size 3.0(H)mm x 1.25(W)mm
Lock system Front lock
Printer cover key No
Bell No
Cutter type Manual Cutter
Open sensor No
Paper end sensor • Near end sensor : No
Drawer separation No
• End sensor : Yes
Method of fixation Fixed
Paper width 58mm x 80φ
MCBF 5 million lines

8-2. CLEANING THE PRINTER


When the printed text is getting dark or faint, paper dust may be stuck to
the print head, sensor and/or roller.
Clean them as follows: 420mm
Caution:
• Never touch the print head with a tool or anything hard as it may dam- 125mm
age the head.
• The paper cutter is mounted on the printer cover. Be careful not to cut 355mm
yourself.
1) Select the OFF mode.
2) Remove the printer cover.
10. SUPPLIES
3) Life up the printer roll arm.

Printer roll arm


Name Parts code Price rank Description
Thermal roll paper TPAPR6656RC05 BA 5 ROLLS/PACK

4) Remove the paper roll.


5) Clean the print head with a cotton swab or soft rag moistened with
ethyl alcohol or isopropyl alcohol.
Clean the roller in the same manner.
6) Reset the paper roll correctly.

Print head

Roller

XE-A207/A217/A307 SPECIFICATIONS

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11. SD CARD

11-1.USABLE SD CARD

Size 2GB,4GB, 8GB, 16GB, 32GB


(SDHC memory card)
Recommended • San Disk (4GB-32GB):
maker SDSDB-4096-J95, SDSDH-OO8G-J95,
SDSDX3-O16G-J31A, SDSDB-O32G-J95A
• Panasonic (2GB-4GB):
RP-SDP02GE1K , RP-SDN02GE1A,
RP-SDQ04GE1K, RP-SDN04GE1A

11-2.CAN DO IT WITH A SD CARD

Sort Text Data/List


SD card FORMATTING When the SD card is not formatted
formatting yet, take the formatting operation.
Folder SELECT The programmed code is used the
FOLDER file folder structure. Up to 8 digits
code can be programmed.
C R E AT E The master folder can be created
FOLDER for the data file.
Data saving SALES DATA Sales data
EJ DATA Electronic journal data
IND. PROGRAM Select the individual programming
data:
DEPARTMENT, PLU, GRAPHIC
LOGO
ALL PROGRAM All programming data
ALL RAM DATA All RAM data
Data loading IND. PROGRAM Select the individual programming
data:
DEPARTMENT, PLU, GRAPHIC
LOGO
ALL PROGRAM All programming data
ALL RAM DATA All RAM data

12. OPTION
• Water proof key cover (For XE-A207W/A207B, XE-A307):
GCOVB2769BHZZ

XE-A207/A217/A307 SPECIFICATIONS

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CHAPTER 2. INSTALL
■ Initializing the Cash Register
For the cash register to operate properly, you must initialize it before programming for the first time.
Follow this procedure.

1) Remove the register from its packing carton.

2) Insert the plug into the AC outlet.

Caution:
• This operation must be performed without batteries loaded.

• Never install the batteries into the cash register before initializing it. Before you start operating the cash register, you must first initialize it, then
install two new alkaline batteries LR6 (“AA” size) on the register. Otherwise, distorted memory contents and malfunction of the cash register will
occur.

• Never install the resister in saline areas (e.g.:close to the sea).


Installing the resister in such locations could cause component failure with the corrosion.

(1) LANGUAGE SELECTION (6) SETTING THE MANAGER PASS CODE


1) Display the “Language Selection” after turning on the power. 1) Enter the code in 4 digits using the numeric keys.

2) Press the numeric key for the number of your language. 2) Press the [TL/NS] key to set the manager pass code.
If no pass code is set, press the [TL/NS] key.
After selecting the language, the register is initialized.
According to the displayed instruction, perform the setting.
(7) SETTING THE RECEIPT LOGO
(2) SETTING THE DATE AND TIME 1) To change the default logo text, press the [(DEL)] key to delete the
texts in each line.
1) Display the “DATE/TIME setting”. Enter the text using the character keys to print on the receipt.
2) Enter the date in 6 digits. For example, enter “050611” for June 5, 2) Press the [TL/NS] key to set the receipt logo.
2011.

3) Press the [ 4 ] key to select the time setting. (8) TEXT ENTRY METHOD
4) Enter the time in 4 digits. For example, enter “1430” for 2:30pm. <XE-A207W/A207B, XE-A307>
5) Press the [TL/NS] key to set the date and time. There are two ways for programming text; using character keys on the
keyboard or entering character codes with numeric keys on the key-
board.
(3) SETTING THE TAX RATE You can enter characters according to the small figures printed in the
1) Select the tax number (1 to 4) to set the tax rate. lower position of the numeric keys.
3 Refer to page 4 “5-1. KEYBOARD LAYOUT”. (XE-A207W/A207B)
2) Enter the tax rate in 7 digits (leading zeros may be omitted). For 3 Refer to page 7 “7-1. KEYBOARD LAYOUT”. (XE-A307)
example, press the [ 7 ] key to set 7%. For example to enter “A”, press the [ 8 ] key. To enter “B”, press the [ 8 ]
3) To set the second and later tax rates, press the [ 4 ] key. key twice.

4) Press the [TL/NS] key to set the tax rate. <XE-A217W/A217B >
There are two ways for programming text; using character keys (on the
programming key sheet) or entering character codes with numeric keys
(4) CALCULATION OF VAT RATE on the keyboard.
VAT is included in the entered price, and the tax amount is calculated To enter numerals, letters and symbols, simply press the corresponding
when tendered according to the VAT rate programmed. character on the programming key sheet.
By default, VAT1 is assigned to all items. Note: The HELP function instructs you how to set the logo message.
The HELP function instructs you how to assign VAT to department. After After entering “13”, press the [HELP] key to access the HELP.
pressing the [ 7 ] key, press the [HELP] key to access the HELP.

(5) SETTING THE MODE PASS CODE


1) Select the mode to set the pass code using the [ 2 ] or [ 4 ] keys.

2) Enter the code in 4 digits using the numeric keys.

3) Press the [TL/NS] key to set the mode pass code.

If no pass code is set, press the [TL/NS] key.

XE-A207/A217/A307 INSTALL

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(9) INSTALLING BATTERIES 3) Set the paper correctly in the paper roll cradle.

Batteries must be installed in the cash register to prevent data and pro-
grammed contents from being lost from the memory in case of acciden-
tal disconnection of the AC cord or power failure. Please install two new
LR6 (“AA” size) batteries before programming and operating the cash
register.
1) Remove the printer cover.

Note: Before placing a new paper roll in the paper roll cradle, cut off the
pasted (taped) part of the paper and confirm that the cut end of
the paper is straight.

To the printer To the printer

Correct Incorrect

4) Feed the end of the paper along with the paper positioning guides
as per the diagram.
5) While holding down the paper, slowly close the print roller arm.
2) Open the battery cover next to the paper roll cradle.
3) Install two new LR6 (“AA” size) batteries.

Paper positioning
guides

Note: If the print roller arm is not securely locked, printing is not done
4) Close the battery cover. right. If this problem occurs, open the arm, and close the arm as
instructed above.
5) Replace the printer cover.
6) Cut off the excess paper and replace the printer cover.

(10) INSTALLING A PAPER ROLL


(XE-A207W/B, XE-A217W/B)
Always install the paper roll even when you set the register for not print-
ing receipt in REG mode.
1) Remove the printer cover.
2) Lift up the print roller arm.

Print roller arm 7) Press the [ 2RECEIPT] key to make sure the paper end comes out
of the printer cover and clean paper appears.
Note: If the paper end does not come out, open the printer cover, and
pass the paper end between the paper cutter and the paper
guide of the printer cover, and replace the printer cover.

XE-A207/A217/A307 INSTALL

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(11) INSTALLING A PAPER ROLL (XE-A307)
The register can print receipts and journals. For the printer, you must
install the paper rolls (receipt and journal paper rolls) provided with the
register.
1) Remove the printer cover.
2) Lift up the print roller arm of the receipt side.

Print roller arm

3) Set a paper roll in the paper roll cradle of the receipt side as per the
diagram.

To the printer To the printer


Correct Incorrect

4) Feed the end of the paper along with the paper positioning guides
as per the diagram.
5) While holding down the paper, slowly close the print roller arm of
the receipt side, and push down the arm until you hear a click lock-
ing the arm.

Paper positioning
guides

Note: If the print roller arm is not securely locked, printing is not done
right. If this problem occurs, open the arm, and close the arm
instructed above.

XE-A207/A217/A307 INSTALL

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CHAPTER 3. MASTER RESET
This programming is chiefly performed when the ECR is shipped, installed, or serviced.

1. MASTER RESET 8) Set manager pass code and push [TL/NS] key.

Master resetting clears the entire memory and resumes initial values.
Initial values of language can be selected one from following 5 kinds.
• 1 English
• 2 German
• 3 French
• 4 Spanish
9) Set logo message and push [TL/NS] key.
• 5 Swedish
Master resetting can be accomplished by using the following “Proce-
dure 1” or “Procedure 2”.

■ PROCEDURE 1
1) Unplug the AC cord from the wall outlet.
2) Remove 2 dry batteries and wait for 1 minute.
3) Plug in the AC cord to the wall outlet.
10) REG mode screen is displayed.
4) Language selection menu is displayed. Push the corresponding
number key.

NO BATTERY

11) Insert 2 dry batteries.

5) Set current date/time and push [TL/NS] key.


■ PROCEDURE 2
1) Unplug the AC cord from the wall outlet.

2) Push [receipt paper feed] key and [CL] key.

3) Plug in the AC cord to the wall outlet during the depression of above
2 keys.

4) Language selection menu is displayed. Push the corresponding


6) Set tax rate and push [TL/NS] key. number key.

7) Set mode pass code and push [TL/NS] key. 5) Set current date/time and push [TL/NS] key.

XE-A207/A217/A307 MASTER RESET

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6) Set tax rate and push [TL/NS] key.
2. PROGRAM RESET
Program resetting resumes the initial program without clearing memory.
This operation must be performed with batteries loaded.
1) Unplug the AC cord from the wall outlet.
2) Push [receipt paper feed] key and [0] key.
3) Plug in the AC cord to the wall outlet during the depression of above
2 keys.
7) Set mode pass code and push [TL/NS] key.
4) MODE menu screen is displayed.

8) Set manager pass code and push [TL/NS] key.

9) Set logo message and push [TL/NS] key.

10) REG mode screen is displayed.

XE-A207/A217/A307 MASTER RESET

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CHAPTER 4. MAINTENANCE, DISASSEMBLY AND ASSEMBLY

1. ROLL PAPER REPLACEMENT

1-1. ROLL PAPER


This register is provided with the following consumable parts:

Part Name Part Number Outer Diameter Remark


Roll paper RL140T (5 rolls/pack) 70mm Paper quality: Thermal paper
RL130T (5 rolls/pack) 80mm Paper width: 57.5±0.5mm

Roll paper (High-storage type) RL141T (5 rolls/pack) 70mm


RL131T (5 rolls/pack) 80mm

Caution:
• Use the roll paper recommended by us only.
If other roll paper is used, paper clog or other trouble may occur.
RECOMMENDABLE ROLL PAPER
Paper quality: High-quality heat-sensitive paper
Paper width: 57.5±0.5mm
Outer diameter: 81mm (Max.)
Paper thickness: 0.06 - 0.08mm
Paper weight: 52.3 - 64.0g/m2 (44 - 55kg/1,000 sheets/788 x 1,091mm)

• Do not unpack roll paper until being used.


• Use enough care to handle roll paper. It is recommended top keep roll paper at normal temperature (20°C) and normal humidity (60%) in a dark
place. When attaching printed material to the note, etc, attach it to a margin (non-printed area) with paste.
• Avoid storing under the following conditions, or discoloration of paper and printed characters may occur.
- Place at high humidity (temperature above 40°C, humidity above 80%)
- Dusty place
- Place with direct sunlight
- Place at high temperature of 60°C or above (Near a stove , a heater, or heat source such as lighted cigarette, or inside an automobile)
• Avoid the following actions, or discoloration on the paper surface or printed characters may occur.
- Scratching the paper surface with your nail, pencils, or other metal, or dropping or crashing roll paper to damage the surface.
- Letting roll paper be in contact with rail or water or touching with a wet hand.
• Avoid contact with the following items, plasticizing agent, organic solvent, and leather items, or discoloration on the paper surface or printed charac-
ters may occur.
- Highlighter pen, marker pen, mending tape, cellophane tape, adhesive agent, stamps, vermilion ink-pad, diazo copy (blue print), or rubber eraser.
- Bond, thinner, alcohol, benzene, hair dressing, oil, hand cream, vinyl chloride plastic file/bag/wrap, leather items

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1-2. HOW TO REPLACE
When roll paper is nearly exhausted, red indication appears. Replace roll paper in such a case.
Caution: When roll paper is not installed to the printer or it is exhausted, the error message of “There is no roll paper. Set roll paper and press
[CLEAR].” is displayed and the operation is disabled.
In such a case, set roller paper and press [CLEAR] to clear the error.
(The printer error code, “============” is printed.)

■ HOW TO REMOVE 3) Lift the printer arm.

1) Remove the printer cover. Printer arm

2) If recording paper is used, remove recording paper.


4) Remove the remaining roll paper.
Press [Paper Feed] to feed recording paper by several lines, and cut
off the roll paper, and remove the winding shaft from the bearing.
■ HOW TO INSTALL
Roll paper holding guide 3 Refer to page 12, "(10)INSTALLING A PAPER ROLL (XE-A207W/B,
XE-A217W/B)."

Bearing 3 Refer to page 13, "(11)INSTALLING A PAPER ROLL (XE-A307)."


Cut off
Winding
shaft

Remove the roll paper holding guide from the winding shaft, and
remove recording paper.

Roll paper
holding guide

Press this section in the arrow


direction to remove the winding
shaft holder.

Caution: Do not pull roll paper without press [Paper Feed]. It may dam-
age the printer head.

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2. PRINTER CLEANING
Dust on the printer head will cause faint or darkly print. In such a case, wipe the printer head softly with dry, soft cloth. At the same time, wipe and
clean the roller and the senor as well. If necessary, immerse a cloth in alcohol to clean.
Caution:
• Since the printer head and its peripheral sections and the motor surface are heated to a high temperature during operations or immediately after
operations, use enough care to clean the printer head after cooling it down.
• Do not touch the printer head directly with bare hand or do not put a tool or some hard items near the printer head in order not to damage the printer
head.

1) Disconnect the power plug from the power outlet.


2) Remove the printer cover.
3) If the roll paper is wound around the winding shaft, separate it from
the roll paper first, then lift the printer arm.

Printer arm

4) Remove the roll paper.


5) Wipe the printer head, the roller, and the sensor softly with soft
cloth.

Sensor Printer head

Roller

6) Insert the power plug into the power outlet.


7) Attach the roll paper.
3 Refer to page 12, "(10)INSTALLING A PAPER ROLL (XE-
A207W/B, XE-A217W/B)."
3 Refer to page 13, "(11)INSTALLING A PAPER ROLL (XE-
A307)."
Note: When the error message of "Printer arm is lifted." is shown on
the display, press [CLEAR] to clear the display.

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3. BATTERY REPLACEMENT
When the batteries are nearly exhausted. “ ” is indicated on the display. Replace the batteries with new AA alkaline batteries within two days.
Caution:
• When “ ” is displayed, there are no batteries or the batteries are nearly exhausted. Replace the batteries immediately. If, under this state, a service
interruption occurs or the power plug is disconnected, the set data and registered data are deleted.
• When “ ” is displayed during registration, complete the transaction and then replace the batteries.
• Be sure to confirm that the power plug is inserted into the power outlet before replacing the batteries. If not, the registered data will be deleted. Use
enough care for that.
• The battery life is about one year. Even though “ ” is not displayed, replace the batteries at least once a year.

1) Check to confirm that the power plug is inserted into the power out- 5) Check to confirm that “ ” and “ ” are not displayed, and attach the
let. battery case cover.

2) Remove the printer cover.

6) Attach the printer cover.

3) Remove the battery case cover, and remove the old batteries.

Caution:
• Be careful of the positive (+) and negative (-) terminals of batteries
when inserting.
• When replacing batteries, replace two of them together. Do not mix a
new one with an old one. Do not mix different types of batteries.
• Do not leave an exhausted battery in the unit. It may cause liquid spill,
damaging the unit.
4) Inert two AA batteries (new ones) in the proper directions of the Do not throw an exhausted battery into a fire. It may burst to cause a
positive (+) and negative (-) terminals. dangerous accident.
• The batteries are of charging type and of not-charging type. Be sure
to use batteries of not-charging type.
• Dispose used batteries according to the procedures set by the local
authorities.

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4. DISASSEMBLY AND ASSEMBLY
Caution: 4) Remove the flat cable and the earth wire from the main PWB, and
remove the top unit.
CAUTION BEFORE DISASSEMBLY AND ASSEMBLY
• Be sure to disconnect the power plug from the power outlet.
• Remove roll paper and winding shaft before disassembly and assem-
bly.

4-1. TOP UNIT REMOVAL Flat cable

1) Remove the printer cover. Earth wire

Printer cover

4-2. MAIN UNIT AND DRAWER UNIT


SEPARATION
1) Remove the top unit.
2) Remove the screw. 3 Refer to page 20, "4-1. TOP UNIT REMOVAL."
2) Remove the option angle.
3 Refer to page 24, " SIO I/F PWB REMOVAL."
3) Disconnect the connector from the main PWB.
screw

Connector
screw

3) Lift the rear side of the top unit slightly toward you.
Caution: Since the top unit is connected with the flat cable and the earth
wire, do not lift it excessively.
4) Remove the screw, the terminal block, and the angle.

Top unit

Screw Screw

Angle

Screw
Terminal
block

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5) Slide the main unit toward you and lift is slightly. 3) Remove the screw, and remove the key plate.
Caution: Since the drawer unit is connected with the earth wire, do not
lift the main unit excessively.
Screw
Main unit

Screw

Screw
Key board plate

4) Remove the key sheet.

6) While lifting the main unit slightly, remove the screw and the earth
wire from the drawer unit, and remove the main unit.

Earth wire
Key sheet

Screw ■ LCD REMOVAL


1) Remove the screw and the earth wire, and remove the LCD unit.

LCD unit
4-3. TOP UNIT
■ KEY I/F PWB AND KEY SHEET REMOVAL
1) Remove the flat cable from the key I/F PWB. Remove the screw and
remove the key I/F PWB.

Flat cable
Flat cable
Earth wire

Screw

Key I/F PWB Screw 2) Open the hinge.

2) Remove the screw and the earth wire, and remove the key board
unit.

Screw Screw

Hinge

Earth wire Key board unit


Screw

Screw

3) Disengage the pawl, and slide the LCD rear cabinet upward to

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remove. ■ POPUP PWB REMOVAL
LCD rear cabinet 1) Remove the flat cable from the key I/F PWB.

Flat cable

Pawl

4) Remove the screw, and remove the LCD angle.

2) Disengage the pawl, and remove the popup unit.

LCD angle Pawl

Popup unit

3) Disengage the pawl, and slide the popup filter downward to remove.

Screw Popup filter

5) Remove the flat cable, and remove the LCD.

LCD

Pawl

4) Disengage the pawl, and remove the popup PWB.

Popup PWB
Pawl
Flat cable

5) Remove the flat cable from the popup PWB.

Flat cable

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4-4. MAIN UNIT ■ PRINTER UNIT REMOVAL
1) Remove the flat cable from the printer I/F PWB.
■ MAIN PWB REMOVAL
1) Remove the flat cable and disconnect the connector from the main Flat cable
PWB.

Connector

Flat cable
Connector

2) Remove the screw, and remove the earth wire and the printer angle.
Flat cable
Earth wire
2) Remove the screw, and remove the terminal block and the angle. Screw Screw

Screw Earth wire

Printer angle
Screw

3) Remove the screw and remove the printer unit. Remove the flat
cable from the core.

Angle

Screw Printer unit

Terminal
block

3) Disengage the pawl, and remove the main PWB.


Screw

Screw
Core

Pawl

Main PWB

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