MD.

OMAR FARUK AKASH

Address: H/F# KA-210/2, Kuril, Dhaka 1229

Mobile No: 01737326261
Email: omarakash6261@gmail.com

Career Objective:
To obtain a challenging position in a company that reflects my talent, dedication, hard work, skills, learning, knowledge and
creativity. I want a highly rewarding career where I can use my skills and knowledge to help the company and my
coworkers be successful.

Career Summary:
IT specialist with 2+ years of professional experience in Information Technology and IT systems including troubleshooting, server
support, and customer service. Became a trusted resource through high-level problem-solving skills.

Special Qualification:
- Analytical Thinking Skills
- Creative Mindset
- Complex Problem Solving
- Creative Problem Solving
- Ability to Work in a Team
- Decision Making Skills

Employment History:
Total Year of Experience : 2.3 yrs

1. IT support Executive

Population Services And Training Center (PSTC) HQ )

House # 93/3, Level 4-6, Road # 8, Block - C Niketon, Gulshan 1, Dhaka 1212

- All kinds of IT support & maintenance on behalf of N2SYS Technology

2. IT support Engineer (2.3 yrs)

(June, 2020 - Till Now)

N2SYS Technology
House# 156, Road# 01 East (1st Floor,) DOHS Baridhara, Dhaka-1213
Clients: TOYOTA, SHARMIN GROUP, RIB, BIG W, MEIJER, CRONY TEX
Area of Expertise
IT Enabled services (2.2 yrs)
 Duties/Responsibilities
- Troubleshooting & maintenance Desktop, laptop, hardware and software
- Troubleshooter of all IT related equipment's like computer, Internet, server, IP camera etc.
- Training to end-users on 365 capabilities and collaboration tools (OneDrive, Skype for business, OneNote, Teams, Outlook
- Install local / Network / Wireless printers BR- Setting up emails on office 365
- Maintenance Mail server and Email communication
- Install and configure Microsoft Outlook (Exchange, POP, IMAP)
- Network printer sharing & troubleshooting
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Network administration and configuration
- Router configuration
- Configure and maintain MikroTik Router, Cisco Switch, Access Point and WIFI Router
- Setup & configure different types of routers. Maintenance of overall office network (both LAN & WI-FI) & ensure LAN, WI-FI
and Internet connectivity
- Access control machine (Attendance), CCTV, DVR, NVR & HD camera setup, Installation and & Maintenance
- Administration of support system
- Windows error (Windows repair)
- Windows backup and recovery
- Install and fix device drivers
- Installation of all kinds of software and system updated
- Hardware and Software Up-gradation and Usage Advice
- Monitoring and maintaining computer systems and networks
- Administrating domain server (Active Directory, DHCP, DNS & File Server
- Data entry, updating inventory etc.
- Provide all types of IT support like Assembling a New PC
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Repairing and replacing equipment as necessary
- Testing new technology
- Manage external vendors relationships and services
- Managing total IT Infrastructure of all Client Organizations as Back-end support

Academic Qualification:

Exam Title Concentration/Major Institute Result Pas.Year Duration Achievement

Contributed as an
active volunteer
Bachelor of Science North South CGPA:2.97
Computer Science 2020 4 of IEEE, was a
(BSc) University out of 4
volunteer during
ICPC contest.
Rajshahi Govt. won a medal in
CGPA:5
HSC Science City College, 2013 2 annual debates
out of 5
Rajshahi competition
An important
member of
Scouts, was
Nukali Multilateral CGPA:5
SSC Science 2011 10 awarded in a inter
High School out of 5
competition
cricket
tournament
Training Summary:

Training Title Topic Institute Country Location Year Duration

Network Fundamentals,
Network Access, IP
Cisco Certified Network CSL Training Kuril Chowrasta, 4
Connectivity, IP Bangladesh 2022
Associate (CCNA) Institute Dhaka month
Services, Security
Fundamentals
Introduction, basic
routing and bridging,
MikroTik Certified
Routing, Bridging and CSL Training Kuril Chowrasta, 4
Network Associate Bangladesh 2022
Network management, Institute Dhaka month
(MTCNA)
Wireless, Firewall,
Tunnels
Understanding Data
Editing, Overwriting
Cell Contents, Editing
SkillAid Tejgaon, 1215 two-
Microsoft Excel Longer Cells, Editing Bangladesh 2021
Bangladesh Dhaka, Dhaka week
Formulas, Clearing
Cells, Deleting Data,
Using Undo and Redo.

Professional Qualification:

Certification Institute Location From To

NSE 2: Network Security October 24, October 24,
Fortinet Training Institute Online
Associate. 2021 2023
NSE 1: Network Security September 14, September 14,
Fortinet Training Institute Online
Associate. 2021 2023
Software Testing & Quality BDBL Bhaban, 12 Kawran June 13, August 31,
From BITM and PeopleNTech
Assurance(SQA). Bazar, Dhaka -1215 2021 2021

Career and Application Information:

Looking For : Mid Level Job

Available For : Full Time
Preferred Job Category : Engineer/Architect, IT/Telecommunication, Security/Support Service
Preferred District : Anywhere in Bangladesh.
Preferred Organization Types : Banks, Software Company, IT Enabled Service, Computer Hardware/Network
Companies, Multinational Companies, Security Service, Cellular Phone Operator, E-
commerce, E-commerce Startup
Specialization:

Fields of Specialization
• G-Suite
• Microsoft Office 365
• IT System Management
• Network Administration
• Troubleshoot software and Hardware related problems
• All kind of IT related Problem Solving
• System Administration
• Windows Server
• Server Management
• Microsoft Word/ Excel/ PowerPoint/ OneNote
• HTML
• C Programming
• CSS
• Outlook Mail Configuration and Troubleshooting
• Switches/ Routers Configuration
• Windows related problem solving

Extra Curricular Activities:

- Child Journalist of UNICEF
- Logistic Member at ACM Student Chapter
- Contributed as an active volunteer of IEEE North South Student Branch

Language Proficiency:

Language Reading Writing Speaking

English Fluent Fluent Fluent
Bangla Fluent Fluent Fluent

Personal Details :

Father's Name : Late. Md. Ansar Ali

Mother's Name : Mst. Ahiya Khatun
Date of Birth : July 7, 1996
Gender : Male
Marital Status : Married
Nationality : Bangladeshi
National Id No. : 5987517124
Religion : Islam
Permanent Address : Shaktola, Baghabari Ghat-6770, Shahjadpur, Sirajganj
Current Location : Dhaka