Service Bulletin

Surgical Products Ophtalmology Service-Bulletin Version

No. 510 No. 1.0

Aktion / Action Status Kostenerstattung / Cost Recovery Gültigkeit / Validity

Sofort Hersteller Bis :

Immediate Manufacturer Until (date):

Nächster Besuch VG oder Vertretung Nach:

First Opportunity Agent / Dealer After (date):

Bei Reparatur Kunde Bis Serien-Nr.:

In the event of repair Customer To (ser. No.):

Kundenwunsch Servicekodierung Ab Serien-Nr.:

At customer request Service Coding From (ser. No.):

Zur Information IC Bis auf Widerruf

For Information Only Until further notice

FC Ersetzt Service Bulletin Nr.:

This bulletin replaces no.:

Re: IOLMaster
Installation of software-version 5.02 for IOLMaster generations P3
and P3M.
Checking and adjusting process of the interferometer-motor.
Calibration process for the Keratometer adjustment aid.

Note!
Because of the necessary calibration checks and potential need for
adjustments, this update procedure must be performed by a
qualified service technician and must never be delegated to a
customer.

Table of contents
1. General Information 2
2. Material required 2
3. Tools required 2
4. Update - Procedure 3
5. Checking and adjusting procedure of the interferometer motor 4
6. Calibration procedure for the Keratometer-aid 8
7. Miscellaneous 10

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Service-Bulletin No. 510 IOLMaster 1 / 10
1. General Information
With Circular Letter 11/2007 the IOLMaster software version 5 “Advanced Technology” was
announced.
The new Advanced Technology improves the handling and measurement capabilities in the
axial length and keratometry modes. It makes the IOLMaster even better at what it already
excels in: accurate, reliable, and easy-to-delegate biometry.
In combination with the IOLMaster Hardware Upgrade Kit launched end of last year, the
complete IOLMaster installed base can be upgraded to the latest computer hardware
together with the Advanced Technology software version 5.02.

IOLMaster Cable IOL Update / Upgrade Operating

generations Version Software possibility System
MED 586 2-cable 1.00 – 3.01 HW-Upgrade + SW-Update Windows 95
MED P1 2-cable 3.01 HW-Upgrade + SW-Update Windows 95 / 98
MED P1/3 2-cable 3.02 HW-Upgrade + SW-Update Windows 98
MED P3 1-cable 4.00-4.02 (4.08) SW-Update (to 5.02) Windows XP
MED P3M 1-cable 4.06-4.08 SW-Update (to 5.02) Windows XP
Note!
The update to software-version 5.02 is only possible for IOLMaster
generations P3 and P3M running Windows XP.
For all other IOLMaster generations running Windows 95 / Windows 98
see Bulletin 483. Therein you will find information regarding the
hardware-upgrade from IOLMaster generations 586, P1 and P1/3 to
generation P3M.

2. Material required
The following materials are required to perform the update and the needed adjustments /
calibrations.
• IOLMaster Update CD – Version 5.02 / item# 000000-1464-067
• Optional recommended: 1x Sledge-motor / item# 000000-1013-071

3. Tools required

The following tools are required to perform the update and the needed adjustments /
calibrations.
• IOLMaster Service Manual (SM-30-4047-A1 from 10/2005) including all Service Bulletins.
• Standard tool kit including ESD-kit.
• USB – flash drive (Memory stick).
• Thermometer (min. range 10°C - 35°C (50°F – 95°F) / accuracy ± 0,5° / resolution 0,2°).
• Recommended thermometer:
TESTO „testo 608-H1“ www.testo.com

Note!
The Thermometer is essential! It’s needed for the adjustments which
have to be made in section 5 (checking and adjusting the interferometer
motor)!

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Service-Bulletin No. 510 IOLMaster 2 / 10
4. Update - Procedure

Note!
Due to safety reasons,
the update of software-
version 5.02 can not be
performed via the
update-dialog (“Options”
pull-down menu /
“Setup”).

1) Switch on the IOLMaster.

2) Wait until all internal system tests have been completed and the Patient Manager
appears.
3) Insert the IOLMaster - Update-CD into the CD-drive.
4) Start the Service-Mode and Run the Windows-Explorer (System-Tab).
5) Activate “Folders” in the Explorer-bar, change to the CD drive (E:) and run the file
“setup-IOLM-V502.exe”.
6) Follow the instructions on the screen.

CAUTION!
Before using the IOLMaster with software-version 5.02 it is of vital
importance that the interferometer motor has been checked /
adjusted as described under section 5 and that the Keratometer-aid
has been calibrated as described under section 6.

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Service-Bulletin No. 510 IOLMaster 3 / 10
 5. Checking and adjusting procedure of the interferometer motor

CAUTION !
The sledge-speed and speed-oscillation are the key-values in
relation to the new ALM-measurement (composite-signal). If one of
both adjustments is out of range it could lead to serious
consequences!

1) Enter Service-Mode and run Speed-Test (System – Tab)

2) Run motor about 10 times for „warm up“ and stabilisation of sledge speed – use Æ

3) Measure the surrounding temperature and determine the corresponding sledge speed
which must be adjusted in section 5 item 4) – see diagram below.

Note!
The interferometer sledge speed is related to the surrounding
temperature!

74,0

73,0
sledge speed [mm/s]

72,0
71,6

71,0

70,0

69,0

68,0
10°C (50°F)
11°C (51,8°F)
12°C (53,6°F)
13°C (55,4°F)
14°C (57,2°F)
15°C (59°F)
16°C (60,8°F)
17°C (62,6°F)
18°C (64,4°F)
19°C (66,2°F)
20°C (68°F)
21°C (69,8°F)
22°C (71,6°F)
23°C (73,4°F)
24°C (75,2°F)
25°C (77°F)
26°C (78,8°F)
27°C (80,6°F)
28°C (82,4°F)
29°C (84,2°F)
30°C (86°F)
31°C (87,8°F)
32°C (89,6°F)
33°C (91,4°F)
34°C (93,2°F)
35°C (95°F)

temperature [ °C (°F) ]

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4) If not already present, change to
„Speed-View“ and adjust first the
determined sledge speed. Adjusting
tolerance is ± 0,2 mm/s.
See Service-Manual for further
information about the sledge speed
adjustment. Ensure that the displayed
speed is reached after 80 ms (first
dotted line – black).

Note!
If the determined sledge speed can’t be reached after 80ms, the present
motor might be hard-steering. In that case the motor must be
exchanged! If the problem still persists, the IOLMaster must be sent for
in-house repair!

5) Change to “Oscillation-View” and

check the maximum and minimum
value of the speed:
Vmax < 85 mm/s
Vmin > 57 mm/s
Following that, check the speed-
oscillation of the motor. If any peak is
in the red zones, the sledge motor
must be re-adjusted / re-positioned.
While doing the re-positioning, also
the cogwheel can be manually turned
(90°…180°) before placing the motor
back in the cograil. This may
eliminate the peaks in the red area.

Note!
If the motor can not be adjusted so that all peaks lie within the white
zone, the motor must be exchanged! If the problem still persists, the
IOLMaster must be sent for in-house repair!

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Service-Bulletin No. 510 IOLMaster 5 / 10
6) After adjustment of the sledge motor, the measuring range (14 mm – 40 mm) of the
interferometer must be verified. Exit the “Speed-Test” and make measurements in the
ALM mode. Please mark an individual measurement (taken with the current motor speed
adjustment) and move the white spot manually over the end of the red graph using the
right mouse button.

Note!
Do not use the left mouse button, due to the reason that the left button
will automatically determine any peak in the area of positioning the white
spot. In that case you may not be at the end of the measurement range!

The limits of the measurement range are 14,2 mm and 39,7 mm. It is not needed to
widen the range much more than that. In the case of the lower end (14,2 mm) can’t be
reached, you have to adjust the lower light barrier (edge detector) of the interferometer -
you have to move it upwards.

Note!
If the range of 14,2 mm to 39,7 mm can’t be reached even if the light
barrier has been adjusted to the maximum upward position it may help
to adjust the flag (metal sheet) downwards. If the alignment of the flag is
not successful, the flag must be filed! See next item and picture.

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Service-Bulletin No. 510 IOLMaster 6 / 10
7) If the flag has to be filed (in case if File here!
the alignment does not lead to a
proper range) remove the flag and
file as the picture shows. Replace
the flag and take care to a properly
realign. Do not tilt the flag while
aligning.

CAUTION !
If the sledge-motor adjustment (speed, oscillation) can’t be done as
required above, the installation of the software-version 5.02 must
be aborted. In that case the software-version 4.08 must be installed
instead. The update-CD contains this software.
Please install version 4.08 as described in section 4 – file-name is
“setup-IOLM-V408.exe”.

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Service-Bulletin No. 510 IOLMaster 7 / 10
6. Calibration procedure for the Keratometer-aid

CAUTION !
The Keratometer adjustment aid (traffic light display) is only
allowed to be used, if both, the calibration process was successful
AND the spot sizes of the Keratometer–LED’s are in the required
range of 50 - 55!

1) In the “Options” pull-down menu, click on

“Setup” and use the “Program Settings” to
display the Program dialog. Activate the
“Adjustment aid” here (and “Automatic”, if
you wish).
2) After closing the “Program Setting” dialog,
create a new patient and change to the
Keratometer-Mode by clicking the
appropriate icon or pressing the <K> key.
You will be prompted to calibrate the
Keratometer aid.

Note!
If the calibration – dialog does not appear automatically, your IOLMaster
Keratometer aid has already been calibrated. In that case you can go on
with section 6 item 9).

3) Install the test-eye. Ensure that the test-

eye is clean and shielded from direct or
lateral light. The best results will be
obtained when the examination room is
slightly darkened.

4) Position the measure-head so that the

spots appear blurry. Ensure that the
horizontal and vertical position is ok – the
6 spots must be visible and appear equal
in the cross-hair.

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5) Focus the spots by
moving the joystick in that
direction where the image
becomes sharper. Move
further in the same
direction until the spots
appear blurry again.

6) Press the joystick-button to confirm.

Afterwards you will be prompted to repeat
the process (item 4 and item 5) once
again for comparison. Please do so.

7) If the calibration process was successful, a message to this effect

will be displayed.

8) If a message appears stating that

variance between the calibration values
of the two calibrations was too wide, the
entire calibration process must be
repeated.

Note!
If the software is unable to perform the calibration (message described
under item 8 is repeatedly displayed), the cause may be inadequate
room lighting. It is recommended that the front panel and test eye be
shielded from direct or lateral light. The best results will be obtained
when the examination room is slightly darkened.
9) After the calibration process was
successful, it’s of vital importance that the
spot size of the Keratometer-LED’s be
checked. Therefore run the “Service-
Mode”, go to “KER”-tab and check the
“spot size”. The value must lie within a
range between 50 – 55.

10) After successful calibration, the

Keratometer adjustment aid should work as follows:
• The green light must appear in a range of 1-2 mm around the best focused point of
the spots (Test eye).
• Beyond the green range a yellow range of also 1-2 mm must follow.
• Automatic measurements are only possible to take while the green light is present.
• If -in example- one of the spots will be shadowed (covered) the red light must appear
immediately.

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Service-Bulletin No. 510 IOLMaster 9 / 10
 Caution!
If the value is either less than 50 or greater than 55, the illumination of
the Keratometer-LED’s must be increased or decreased respectively!
See the IOLMaster Service-Manual for detailed procedure.

Note!
In case of any change at the Keratometer illumination has been made,
the entire calibration process must be repeated!
Uncheck the “adjustment aid calibrated” – check box in the “KER-tab”
(Calibration-password for Service-Mode will be needed) and change to
the Keratometer-Mode again by clicking the appropriate icon or pressing
the <K> key after closing the Service-Mode.

CAUTION !
If the calibration of the Keratometer-aid can’t be done as required
above, the installation of the software-version 5.02 must be
aborted. In that case the software-version 4.08 must be installed
instead. The update-CD contains also this software.
Please install version 4.08 as described in section 4 – file-name is
“setup-IOLM-V408.exe”.

7. Miscellaneous

1) After completing the update, the related data-file for the sledge-motor speed and
oscillation must be saved and sent to the Service Department of Carl Zeiss Meditec. The
filename is “vmess_hsb2.dat” and located in the C:\ partition (main-root). Re-name the
file in the format “vmess_hsb2_SN821419” before sending (serial-number 821419
added for example).
Alternatively the data-sheet can be printed (use the print button at the speed-test-screen
– see section 5 / item 4). Write down the serial-number on the print before sending.
Email-address: mailto:czm.service@meditec.zeiss.com.
Fax: +49 3641 220 432
Please mention the S/N of the related IOLMaster in the head-line as well.

2) The check of the sledge-motor (speed and oscillation – see section 5) is from now on a
required “to-do” at the annual safety check procedure for all IOLMaster with software-
version 5.02 and higher.
The file or print of the sledge-motor-data (see details above) has to be recorded /
archived in the history of the related equipment.

MAG-SF / Wistuba
2007-06-27

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