Index

Contents
Contents..............................................................................................................................................1
SFDC LoT Course Structure ....................................................................................................................2
RDBMS.....................................................................................................................................................3
Web Basics (HTML5, CSS3, JavaScript, Polymer,JSON)..................................................................4
BootStrap & Angular..............................................................................................................................8
Core Java 8 and Development Tools.....................................................................................................9
Salesforce Basic Administration..........................................................................................................11
Salesforce Development – App Builder..............................................................................................13
Salesforce Development – Platform Developer...................................................................................15
Lightning experience and administration & Lightning Web Component (LWC) basics...............16
Advance Apex Coding Integration essentials......................................................................................17

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 SFDC LOT COURSE STRUCTURE
SFDC LoT provides exposure to Salesforce and related technologies. It focuses on
application development using Salesforce. The following table lists the course structure
for SFDC.
Duratio
n
Sr. No. Course Remarks
(In
Days)
1 Discover 1
2 Soft Skills Part 1 1 Soft Skills Part 1
3 RDBMS +Web Basics 5
4 Core Java 8 Development Tools 4
5 Bootstrap and Angular 6 4 Project Kick off
Soft Skills Part 2 Soft Skills Part 2
6 1
(Saturday)
Core Java 8+Bootstrap and Angular 6+ DBMS +Web Coding and MCQ
7 Basics Test 0.5

8 Salesforce Basic Administration 4.5

9 Soft Skills Part 3 1 Soft Skills Part 3
Salesforce Development – App Builder
10 1
Sprint 1(Salesforce Basic Administration &Salesforce Sprint 1 Implementation,
11 Development – App Builder )+MCQ 5 MCQ

12 Project evaluation 1 Sprint 1 Evaluation

Soft Skills Part 4 Soft Skills Part 4
13 1
(Evaluation)
Salesforce Development – Platform Developer I
14 5
Lightning experience and Programming Lightning
15 Components & Lightning Web Component (LWC) 4
basics
Advance Apex Coding & Community Overview,
16 Integration essentials 1

Sprint 1Salesforce Development – Platform Sprint 2 Implementation,

Developer I &Lightning experience and MCQ
17 Programming Lightning Components & Lightning 6
Web Component (LWC) basics )+MCQ
18 Project evaluation 1 Sprint 2 Evaluation
19 L1 Preparation 1
20 L1 Test 1
Total Training Duration 49

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 RDBMS
Program Duration: 2 days
Contents:
 Introduction to Database using MySQL
o Getting Started with Database(MySQL)
o Characteristics of DBMS
o Data models
o Relational DBMS
o Database Administrator
 Basics of SQL
o The SQL Language
o Rules for SQL Statements
o Standard SQL Statement Groups
 Data Query Language
o The SELECT statement
o The WHERE clause
o Comparison, Mathematical, and Logical operators
o The DISTINCT clause
o The ORDER BY clause
o Tips and Tricks in SELECT Statements

 Aggregate (Group) Functions

o The Group function
o GROUP BY & HAVING clause
o Examples of GROUP BY and HAVING clause
o Tips and Tricks
 SQL (Single-row) functions
o SQL functions
o Number functions
o Character functions
o Date functions
o Conversion functions
o Miscellaneous functions
o Tips and Tricks
 Joins and Sub-queries
o Joins
• SQL: 1999 Compliant Joins
o Types of Joins
o Sub-query
 Database Objects

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 o Basic Data Types
o Data Integrity
o Examples of CREATE TABLE
o Examples of ALTER TABLE
o Database Objects(Index, Synonym, Sequence and View)
o Deleting Database Objects
 Data Manipulation Language
o Adding Data
o Removing Data
o Modifying Data
 Transaction Control Language
o Introduction to Transactions
o Statement Execution and Transaction Control

Web Basics (HTML5, CSS3,

JavaScript,Polymer,JSON)
Program Duration: 3 days.
Provide few online links to learn HTML and CSS,
Contents:
 HTML Introduction
o What is HTML?
o HTML Tags
o HTML Page Structure
o The <!DOCTYPE> Declaration
o HTML Versions Web Browsers
o Working of WWW
o HTML – Static and Dynamic Web Pages
 HTML Basics
o HTML Documents
o HTML Paragraphs
o HTML Links Learn to manage document spacing
o HTML Elements
o HTML Attributes
o HTML Comments
o HTML Quotation and Citation Elements
o HTML Text Formatting
 Working with Links

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 o Understand the working of hyperlinks in web pages.
o Learn to create hyperlinks in web pages.
o Add hyperlinks to list items and table contents.
 Image Handling
o Understand the role of images in web pages
o Learn to add images to web pages
o Learn to use images as hyperlinks

 Tables
o Understand the structure of an HTML
table,<table>,<tr>,<td><tfooter><thead><tbody>
o Learn to control table format like cell spanning, cell spacing, border
 List
o Numbered List
o Bulleted List
 HTML Block
 HTML The class Attribute
 HTML The id Attribute
 Frames & Iframes
o Understand the need for frames in web pages.
o Learn to create and work with frames.
 Responsive Web Design
 HTML and XHTML
 HTML Forms for User Input
o Understand the role of forms in web pages
o Understand various HTML elements used in forms.
o Single line text field
o Text area
o Check box
o Radio buttons
o Password fields
o Pull-down menus
o File selector dialog box

 Introduction to Cascading Style Sheets 3.0

o What CSS can do
o CSS Syntax
o Types of CSS
 Working with Text and Fonts
o Text Formatting
o Text Effects

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 o Fonts
 CSS Layout - float and clear
 CSS Combinators
 CSS Selectors
o Type Selector
o Universal Selector
o ID Selector
o Class selector
o CSS Margins
 CSS Padding
 CSS Outline
 CSS Lists
 CSS Tables
 CSS Layout - The display Property
 Colors and Borders
o Background
o Multiple Background
o Colors RGB and RGBA
o HSL and HSLA
o Borders
o Rounded Corners
o Applying Shadows in border

 Introduction to JavaScript
o Basic Concepts of JavaScript
o Embedding JavaScript in HTML
 JavaScript Language
o Data Types and Variables
o JavaScript Operators
o Control Structures and Loops
o JavaScript Functions
 Working with Predefined Core Objects
o Data Types in JavaScript
o String Objects
o URL String Encoding and Decoding
o Math Properties
o Math Objects
o Date Objects
o Date and Time Arithmetic
 Working with arrays

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 o Arrays object, its properties and methods
 Document Object Model
o Understand the JavaScript Object Model
o Understand the Window object, Frame and Navigator Object
o Location and History Object
 Working With Document Object
o Document Object and its properties, methods and events
o Link ,Anchor & Cookies object
 Working with Form Object
o Form Object Properties, Methods & Event Handlers
o Text-Related Objects
o Button Objects
o Check Box and Radio Objects
o Select Objects
o Validate Data and Form Submission

 JSON
o Introduction
o What is JSON ?
o Why JSON ?
o Using JSON
o Working with JSON and JavaScript
o JSON.stringify and JSON.parse
 Introduction of Polymer
o The Polymer.js Files
o Loading Polymer on Your Web Page
o Polygit CDN
o Parsing and HTML Elements
o The Hello Element
o Including the Hello Element
o Class-style Constructor
 Properties and Data Binding
o Property Types & keys
o ReflectToAttribute
o Notify, ReadOnly, and Data Binding
o Data Binding Under the Hood
o Data Binding - Objects
o Native Element Binding
o Attribute Binding
o Computed Properties

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 o Observers
o Observer Sub Properties
o Observer Array Mutations
o Life-cycle Callbacks
o Type Extension Element
 Reuse & Styling
o Local DOM
o DOM Distribution
o Shady and Shadow DOM
o Light DOM Children
o DOM API
o Observe Node Changes
o Selectors-Combinators

BootStrap
Program Duration: 1 days.
Contents:
 Introduction
o Bootstrap Introduction
o Why Bootstrap?
o Bootstrap Advantages
o LESS Introduction
o What's new in Bootstrap 4?
o Mobile First Strategy
 Getting Started with Bootstrap
o Bootstrap home page
o Downloading Bootstrap
o Bootstrap pre-compiled folder structure
o Bootstrap Global Styles
o Responsive Design
o Bootstrap basic template
 Bootstrap grid system
o Grid System in Bootstrap
o Grid Options
o Basic Grid Structure
o Bootstrap grid sizes
o Bootstrap 4 Grid Extra Small
o Bootstrap 4 Grid Small
o Bootstrap 4 Grid Medium

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 o Bootstrap 4 Grid - Large
o Bootstrap 4 Grid - Extra Large
o Bootstrap grid sizes – using Offset
o Multiple Grid

Angular 6.0
Program Duration: 2.5 days
Contents:

 Introduction to Typescript
o Introduction to Typescript
o JavaScript & Typescript
o The type system-Variable, Array
o Defining class and interface
o Arrow Functions
o Template Strings
o Defining a module
o Importing a module
o Generics

 Introduction to Angular 6
o What is Angular 6?
o Why Angular 6?
o What is nodeJS?
o Scope and Goal of Angular 6
o Installing and using Angular 6
o Building Blocks of an Angular 6 Application
o A Basic Angular 6 Application
o Working with Angular 6 with Eclipse

 Components
o What is a component?
o Developing a simple component.
o Templates for a component.
o Component lifecycle

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 Managing Data
o What is data binding
o One way data binding
o Two way data binding
o Nested component
o Event binding

 Directives
o What are directives?
o Types of directives - component, structural and attribute
o Creating a basic directive
o Handling event & Binding input in attribute directive
o Creating your own structural directive
o Using the structural directive
o Binding input to a structural directive

 Service and Dependency Injection

o What is a service?
o Injecting a service to a component
o Application wide dependency injection
o @Injectable classes
o Multiple service instances
o @Optional and @Host

 HTTP Client
o The HTTP providers
o Injecting the providers
o GET call
o Handling error
o About Observables
o POST request
o Working with headers
o Sequential calls & parallel calls

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 Core Java 8 and Development Tools
Program Duration: 4 days

Contents:
 Getting Started
o Introduction to Java
o Features of Java
o Evolution in Java
o Developing software in Java
o Installation and Setting up Eclipse
o Introduction to Eclipse IDE
o Creating and Managing Java Projects
o Use of Java docs
o Miscellaneous Options
 Learning the Java Language
o Language Fundamentals
• Keywords
• Primitive Data Types
• Operators and Assignments
• Variables and Literals
• Flow Control: Java’s Control Statements
• Best Practices
o Object-Oriented Programming Concepts & Classes and Objects
• Classes and Objects
• Packages
• Access Specifiers
• Constructors - Default and Parameterized
• this reference
• using static keyword
• Best Practices
o Exploring Java Basics
• The Object Class
• Wrapper Classes
• Type casting
• Using Scanner Class
• String Handling
• Date and Time API
• Best Practices
o Inheritance and Polymorphism

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 • Inheritance
• Using super keyword
• InstanceOf Operator
• Method & Constructor overloading
• Method overriding
• @override annotation
• Using final keyword
• Best Practices
o Abstract Classes and Interfaces
• Abstract class
• Interfaces
• default methods
• static methods on Interface
• Runtime Polymorphism
• Best Practices
o Exception Handling
• Introduction
• Exception Types
• Exception Hierarchy
• Try-catch-finally
• Try-with-resources
• Multi catch blocks
• Throwing exceptions using throw
• Declaring exceptions using throws
• User defined Exceptions
• Best Practices
 Collections
 Array
o One dimensional array
o Multidimensional array
o Using varargs
o Using Arrays class
o Best Practices
o Collections Framework
o Collection Interfaces
o Implementing Classes
o Iterating Collections (using foreach & iterator)
o Comparable and Comparator
o Best Practices
 Generics
o Generics

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 o Writing Generic Classes
o Using Generics with Collections
o Best Practices
 DevTools
o GIT
o Sonarqube

Salesforce Basic Administration

Program Code: TSFDC
Program Overview: To learn basic administration of Salesforce.
Duration: 4.5 Days
Prerequisite Skills: NIL

Content:

• Introduction
o Introduction to CRM, Cloud
o Introduction to Salesforce
o SFDC Dev instance for all participants

• Getting Your Organization Ready for Users

o Set up the company profile
o Configure the user interface
o Set up activities and calendars
o Configure search settings
o Set up Chatter, Chatter Groups
o Mobile Access with Salesforce1

• Setting Up and Managing Users

o Manage user profiles
o Create and manage users
o Troubleshoot user login issues
o Set up Chatter Free Users and Invites

• Security and Data Access

o Restrict logins
o Determine object access
o Set up record access
o Manage record access with the role hierarchy
o Deal with record access exceptions
o Control access to events

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 o Manage field-level security

• Object Customizations
o Describe the standard object architecture and relationship model.
o Explain how to create, delete, and customize fields and page layouts on standard and custom
objects, and understand the implications of deleting fields.
o Given a scenario, determine how to create and assign page layouts, record types, and business
processes for custom and standard objects

• Trailhead - Build a Data Model for a Recruiting App

• SALES AND MARKETING APPLICATIONS

o Given a scenario, identify the capabilities and implications of the sales process.
o Given a scenario, identify the appropriate sales productivity features using opportunity tools, and
know when products and Price Books should be used.*
o Describe the capabilities of lead automation tools and campaign management.
o Describe the capability of Salesforce Content.

• Trailhead - Build a Discount Calculator

• SERVICE AND SUPPORT APPLICATIONS

o Describe the capabilities of case management (for example, case processes, case settings, and case
comments).
o Given a scenario, identify how to automate case management (for example, case assignment, auto-
response, escalation, web-to-case, email-to-case, case teams).
o Describe the capabilities of Salesforce Knowledge.
o Describe the capabilities of the Community application (for example, Ideas and Answers).

• ACTIVITY MANAGEMENT
o Describe the capabilities of activity management (e.g., manage tasks, events,
public calendars, multi-day events, cloud scheduler).

• DATA MANAGEMENT
o Describe the considerations when importing, updating, transferring, and mass deleting data (for
example, CSV files, data quality, field mapping, record IDs, external IDs, duplicate records).
o Given a scenario, identify tools and use cases for managing data (for example, data loader, data
import wizard).
o Describe the capabilities and implications of data validation tools.
o Describe the different ways to backup data (for example, data export service, exports, data loader).

• ANALYTICS, REPORTS AND DASHBOARDS

o Describe the options available when creating or customizing a report (for example, report type,
report format, fields, summarizing data, filtering data, charting, scheduling, and conditional
highlighting).
o Describe the impact of the sharing model on reports.
o Describe the options available when creating and modifying dashboards (for example, dashboard
components, data sources, chart types, scheduling, and running user).
o Describe the capabilities of custom report types.
o WORKFLOW PROCESS AUTOMATION
o Given a scenario, identify the appropriate automation solution based on the capabilities of
workflow/process.
o Describe capabilities and use cases for the approval process

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 o
• DESKTOP AND MOBILE ADMINISTRATION
o Describe the capabilities of Salesforce Mobile.
o Describe the installation and synchronization options of Salesforce for Outlook

• APPEXCHANGE
o Identify use cases for AppExchange applications.

Links:
https://trailhead.salesforce.com/en/content/learn/modules/lex_salesforce_basics
https://trailhead.salesforce.com/en/content/learn/modules/lex_implementation_basics?
trailmix_creator_id=strailhead&trailmix_id=build-your-developer-career-on-salesforce
https://trailhead.salesforce.com/en/content/learn/modules/company_wide_org_settings
https://trailhead.salesforce.com/en/content/learn/modules/data_security
https://trailhead.salesforce.com/en/content/learn/projects/build-a-data-model-for-a-recruiting-app
https://trailhead.salesforce.com/content/learn/projects/improve-data-quality-for-a-recruiting-app
https://trailhead.salesforce.com/content/learn/projects/keep-data-secure-in-a-recruiting-app
https://trailhead.salesforce.com/en/content/learn/projects/customize-the-ui-for-a-recruiting-app
https://trailhead.salesforce.com/en/content/learn/modules/sales-cloud-platform-quick-look?
trailmix_creator_id=strailhead&trailmix_id=build-your-sales-career-on-salesforce
https://trailhead.salesforce.com/content/learn/projects/flow_calculate
https://trailhead.salesforce.com/content/learn/projects/quickstart-reports
https://trailhead.salesforce.com/content/learn/projects/create-reports-and-dashboards-for-sales-and-
marketing-managers
https://trailhead.salesforce.com/content/learn/projects/automate-business-processes-recruiting-app

https://trailhead.salesforce.com/en/content/learn/superbadges/superbadge-lex-rd
https://trailhead.salesforce.com/content/learn/superbadges/superbadge_business_specialist
https://trailhead.salesforce.com/en/users/strailhead/trailmixes/prepare-for-your-salesforce-administrator-
credential

Salesforce Development – App Builder

Program Code: TSFDC
Program Overview: In this program participants will learn how to build applications using Salesforce.
Program Duration: 6 days,
Prerequisite Skills: (OOPs fundamentals, Java/.Net/any Object Oriented programing language, HTML,
Javascript)

Who should attend? This program is meant for employees in Levels 3, 4, 5 & 6. It is focused towards building
CRM applications using Force.com. Those who intend to work in CRM development should attend this
training.
Contents:
• SALESFORCE FUNDAMENTALS
o Describe the considerations when developing in a multi-tenant environment.
o Describe how the Salesforce Platform features map to the MVC pattern.
o Describe the capabilities of the core CRM objects in the Salesforce schema.
o Identify the common scenarios for extending an application's capabilities using the
AppExchange.

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 o Identify common use cases for declarative customization of the Lightning Platform as well as
customization and features of the Heroku platform.

• DATA MODELING AND MANAGEMENT

o Given a set of requirements, determine the appropriate data model.
o Describe the capabilities of the various relationship types and the implications of each on
record access, user interface (UI), and object-oriented programming.
o Describe the impact of schema design and modifications on Apex Development.
o Describe how to visualize and create entity relationships.
o Describe the options for and considerations when importing and exporting data into
development environments.

Salesforce Development – Platform Developer

Program Overview: In this program participants will learn how to build applications using Salesforce.
Program Duration: 6.5 days,
Prerequisite Skills: (Salesforce AppBuilder Training)
Contents:
• LOGIC AND PROCESS AUTOMATION - Part I

o Describe how to programmatically access and utilize the object schema.

o Describe the capabilities and use cases for formula fields.
o Describe the capabilities and use cases for roll-up summary fields.
o Describe the capabilities of the declarative process automation features.
o Describe when to use declarative automation features vs. Apex classes and triggers.
o Describe how to declare variables and constants in Apex and how to assign values using expressions.
o Describe the primitive and complex Apex data types and when to use them.
o Describe how to use and apply Apex control flow statements.
o Describe how to write and when to use Apex classes and interfaces.
o Describe how to use basic SOSL, SOQL, and DML statements when working with objects in Apex.

• LOGIC AND PROCESS AUTOMATION - Part II

o Describe the basic patterns used in triggers and classes to process data
o efficiently.
o Describe when to use and how to write triggers.
o Describe the implications of governor limits on Apex transactions.
o Describe the relationship between Apex transactions, the save execution order, and the potential for
recursion and/or cascading.
o Describe how to implement exception handling in Apex.
o Describe how to write Visualforce controllers.
o Describe when and how to use standard Visualforce controllers vs. Apex
o custom controllers and controller extensions.
o Describe the programmatic techniques to prevent security vulnerabilities in Apex and Visualforce.
o Describe how Apex impacts the ability to make declarative changes.

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• Trailhead - Apex Specialist

• USER INTERFACE
o Describe how to display Salesforce data using a Visualforce page.
o Describe the types of web content that can be incorporated into Visualforce pages.
o Describe how to incorporate Visualforce pages into Force.com applications.
o Describe the benefits of the Lightning Component framework.
o Describe the resources that can be contained in a Lightning Component.

• TESTING
o Describe the testing framework and requirements for deployment.
o Describe how to write unit tests for triggers, controllers, and classes.
o Describe when and how to use various sources of test data.
o Describe how to execute one or multiple test classes.
o Describe the differences between invoking Apex in execute anonymous vs. unit tests.

• DEBUG AND DEPLOYMENT TOOLS

o Describe how to monitor and access various types of debug logs.
o Describe the capabilities and security implications of the Developer Console,
o Workbench, and Force.com IDE.
o Describe the different processes for deploying metadata and business data.
o Describe how the different environments are used in the development and deployment process.
o Understand the following :
o Agile Process Framework
o Agile Methods and Practices
o SCRUM
o GIT & SonarQube
o
o Salesforce DX

• Trailmix
• https://trailhead.salesforce.com/content/learn/projects/quickstart-apex
• https://trailhead.salesforce.com/en/content/learn/superbadges/superbadge_apex
• https://trailhead.salesforce.com/en/users/strailhead/trailmixes/prepare-for-your-salesforce-platform-
developer-i-credential
• https://trailhead.salesforce.com/en/project/account-geolocation-app
• https://trailhead.salesforce.com/en/content/learn/superbadges/superbadge_lex_rollout?
trailmix_creator_id=strailhead&trailmix_id=prepare-for-your-salesforce-platform-developer-i-
credential

Lightning experience and administration & Lightning

Web Component (LWC) basics

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Program Duration: 7 days.

Contents:

• Introduction to Salesforce Lightning experience

o Salesforce Lightning Basics
o Introduction to Lightning Components
o What can I build with Lightning Components
o Lightning Component Framework - Hello World Example
o Overview of Lightning Web Components
o Lightning Web Component Framework – Hello World example
o Reports & Dashboards for Lightning Experience

• Migrate to Lightning Experience

o Lightning App Builder
o Lightning Process Builder
o Lightning Alternatives to JavaScript Buttons

• PROGRAMMING LIGHTNING COMPONENTS

o Introduction to Lightning Components
o Creating Lightning Components
o Using Components
o Communication With Events
o Lightning Web Components working with Aura Framework
o Handle Events in Lightning Web Components
o Push and Deploy Lightning Web Component Files
o App Customization Lite (Customize your app's page layouts, compact layouts, and
actions)

• Lightning Apps
o Creating Apps
o Using JavaScript
o Using Apex
o Debugging

• Visualforce & Lightning Experience

o Using Visualforce in Lightning Experience
o Developing Visualforce Pages for Lightning Experience

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 o Exploring the Visualforce App Container
o Sharing Visualforce Pages Between Classic and Lightning Experience
o Managing Navigation
o Understanding Important Visual Design Considerations
o Knowing Which Features to Avoid in Lightning Experience

Trailhead Exercises
Trailhead project - Lightning Experience Rollout Specialist Super badge

• Lightning Web Component (LWC) basics

o Introducing Lightning Web Components
o Create Lightning Web Components
o Communicate with Events
o Work with Salesforce Data
o Use Components in Salesforce Experiences
o Lightning Web Components and Aura Components Working Together
o Debug Lightning Web Components

Advance Apex Coding, Integration essentials

Program Duration: 3 days.

Contents:
• Advance Apex , Visualforce & Lightning Experience
o Use Cases related to real-life projects
o Progressively elaborate the implementation approach - Standard/Custom/VF Page
o Pagination
o Code scanning tools like Checkmarx /Sonarcube/Novacop Leverage
o Community Overview
o Community Builder
o Community Management
o Knowledge Articles & Content
• Integration essentials

o Salesforce Integration capabilities

o In a given scenario, recommend when to use API-based integrations, such as SOAP, REST, Bulk,
Streaming, Canvas, Workflow outbound, APEX (Callouts, @ future, etc.), and Lightning Connect to
achieve business requirements.
o Compare and contrast the advantages and drawbacks (design trade-offs) of using API-based
integrations such as SOAP, REST, Bulk, Streaming, Canvas, Workflow outbound, APEX (Callouts,
@future, etc.), and Lightning Connect.

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o Tools
o Describe Synchronous Vs. Asynchronous execution in Salesforce
o Scenarios where Async execution is preferred, difference in Governor Limits for both types of
executions.
o Discuss different Async features offered by Salesforce like future method, Queueable, Batch Apex
and Outbound messages.
o Discuss which Async feature to use in different scenarios
o Lab exercise to implement Salesforce Asynchronous features.

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