Professional Documents
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Each year we help our clients navigate a complex operating environment by predicting the likely major
themes and flashpoint areas for key travel risks around the world. Businesses can make appropriate
plans to protect their people, assets and operations that could be adversely affected when they know
what to expect.
Last year, while COVID-19 dominated focus, we emphasised the increasing frequency of extreme
weather events as an ever-worrying trend, together with supply chain disruption and cyber risks putting
operations under pressure. This year, while we expect these risks to remain, we warn of the next
pandemic, reflecting on lessons learnt from COVID-19. Concerns around economic recovery and civil
unrest as a result of the pandemic come to the fore, while the climate crisis poses new challenges to
organisations needing to meet regulatory requirements, and reduce carbon footprint to gain a
competitive advantage.
Africa
APAC
MENA
Wellbeing at work 20
The evolution of COVID-19 22
LGBTQ+ traveller safety 23
Most dangerous countries for humanitarians 25
Healix celebrates its 30th birthday in 2022, and it was with great pride and a
fitting accolade that on the eve of this milestone we learned that we had
been named as "International Health, Wellbeing or Security Risk
Management Provider of the Year" at The Forum for Expatriate Management
EMEA EMMA Awards.
It has been another eventful year and in this report, we take a look at the key
events of 2021, what can be learnt from them and the developments we
anticipate for the year ahead.
The dramatic impact of the Coronavirus pandemic continues to rage worldwide, but
concerns remain about the long-term impact of the virus, especially on the global
economy.
With domestic measures gradually crucial to stabilising ailing
easing and the tentative return of economies. This doesn’t even
international travel gathering pace, account for the COVID-19 vaccines
the green shoots of global which governments will be
economic recovery have begun to expected to purchase and
emerge. But this recovery is not distribute; it is estimated 1.1% of
equal and a gap is widening people living in low income
between advanced and developing countries have received one dose
economies, owing primarily to of a vaccine. The knock on effect of
vaccine inequity and a lack of this is the potential for political
financial support. Growth rates in instability.
poorer countries with a lack of
Anger at responses to COVID-19
testing, inadequate medical
has added fuel to the fire during
capacity, and disproportionate
unrest in Tunisia, Colombia,
death rates are behind their
Lebanon and South Africa. Knock-
Western counterparts, creating
on effects such as poverty,
even more economic disparity.
unemployment and the removal of
The economies of emerging subsidies are all potential drivers
markets are also more vulnerable, for unrest which governments are
as they have had to react to the facing in 2022, not least in
pandemic within strict fiscal emerging markets.
boundaries, meaning growth is
Constraints on global supply chains are expected well into 2022. Bottlenecks have
caused issues globally owing to a wide range of factors, from a lack of labour to
backlogs at ports.
Consumer demand is rising once drivers to alleviate labour shortages,
again following a dramatic fall with limited success – supply chains
caused by the pandemic. Suppliers issues in the UK have been
and retailers are struggling to meet exacerbated by changes to
the demand this dramatic rebound migration and trading regimes
has caused. The political fallout of following Brexit. In the US, business
this is significant, with businesses groups are urging Congress to
scrambling to fill vacant positions, provide federal funding for job
but markets remaining sceptical training programs and to allow for
about long-term security owing to more temporary visas to plug the job
the impact further COVID shortages.
restrictions would have on the
Worldwide growth will be impacted
labour market. For consumers, the
by the supply chain disruptions,
real-term impacts will be increased
hampering the post-COVID
prices for many items and potential
economic recovery for many
shortages of goods which are
countries. There are no quick fixes
usually well-stocked. Western
for the issues driving the supply
countries have already warned of
chain backlogs, such as the labour
shortages of many holiday staples
shortages and port/shipping
this winter. Each government faces
capacity, and is likely that
unique issues when trying to
consumers will continue to feel the
address these issues. The UK
impact of this into 2022.
government decided to issue
temporary visas for foreign truck
Coming into 2020 many epidemiologists were warning that the next pandemic was
overdue.
However, the assumption was that there of concerning spill-over events, most
would be another influenza outbreak spilling recently in South Asia. Nipah virus affects the
over from animals to humans, as in the H1N1 respiratory system and the brain and can kill
swine flu pandemic of 2009. Many of the as many as three out of every four people it
pandemic planning exercises focused on an infects. Such high case-fatality rates can
influenza-like respiratory virus and this was sometimes actually prevent diseases from
to shape many of the early responses around spreading because it can mean a patient
the world, unwittingly giving the novel dies before they have a chance to pass it on
coronavirus more breathing space to to others. However, if the virus were to
establish an epidemic that rapidly evolved mutate to spread more easily between
into a pandemic. Two years later, as we look people, the outcome could be devastating.
to 2022 with renewed hope, those same The disease is also so deadly that many
epidemiologists continue to warn of the governments classify it as a bioterrorism
threat of an influenza epidemic. The COVID- threat, thus limiting the laboratories that are
19 pandemic has not eliminated that threat allowed to culture and study it. There are no
but sharpened the focus on how to avoid it. existing vaccines or treatments for Nipah
However, in the meantime surveillance viral infection - a Phase 1 clinical study of a
systems around the world will need to be vaccine candidate is ongoing.
aware of other potential threats to the world
There are 26 virus families in existence that
order.
are now seen as viable threats to the way we
A little-known virus called Nipah virus, which live – according to the WHO, 60% of human
prospers in fruit bats much like infectious and emerging infectious diseases
coronaviruses, has already been the subject are of animal origin.
Organisations which don’t necessarily have a While ISO 31030 helps travel risk managers
travel risk management framework in place establish a streamlined, integrated, and effective
should consider using the ISO 31030 standard approach for fulfilling their duty of care
as a baseline, while mature organisations responsibilities, compliance will also serve to
should benchmark against the standard to align provide reassurance to travelling employees,
their travel risk management procedures. and help organisations meet reputational
objectives.
Disgruntled customers can now take to social Simply chasing a profit is no longer enough for
media to air grievances; well-circulated studies many businesses and building a reputation is
show unhappy customers tell a median of 9-10 the best way to create a loyal customer base. On
people about their experience, while satisfied the flip side of this, failing to manage potential
customers only tell 4-5 people. Reputational reputational risks is a sure-fire way of alienating
risks refer to any potential issues which could potential clients. Social media has made it easier
cause damage to a business’s brand, reputation to connect with potential customers, but it has
or earnings. The potential avenues for these accelerated and amplified the criticism faced by
risks are unique to every business, whether businesses.
caused directly, indirectly or tangentially by the
actions of the business, its employees or
associated third parties.
Pedro Castillo’s surprise success in presidential Minister Ariel Henry is manoeuvring to fill the
elections in Peru over Keiko Fujimori, the vacuum created by Moïse’s death and his
daughter of former President Alberto Fujimori, consolidation of power has been backed by the
has raised transitional risks across the country Core Group – a group of international
owing to increased domestic political governments and institutions informally led by
polarisation. Despite independent observers the United States – against the wishes of Haiti’s
stating the election was free and fair, Fujimori civil society and opposition parties. The ongoing
made unsubstantiated claims of electoral fraud. political crisis will hinder the response to Haiti’s
Her supporters backed these claims on the growing insecurity levels. Violent crime and
streets of the capital Lima and other Peruvian kidnappings have been exacerbated by the
urban centres, raising security and operational magnitude 7.2 earthquake that struck the
risks. country on 14th August, owing to a deterioration
in resources, and the security and operational
Meanwhile, right-leaning administrations in
risk environment with remain fragile in the
Colombia and Brazil face stern challenges from
medium-to-long term.
left-wing candidates in 2022. These challenges
come amid a critical crossroads for Latin Since his election in November 2020, US
American politics. A crisis in confidence in President Biden has experienced numerous
democratic institutions has been primarily driven setbacks to his domestic agenda. His plans to
by the high levels of inequality and corruption allow Medicare to negotiate prescription drug
that have been exacerbated by the economic prices were rejected by a House committee,
fallout of the COVID-19 pandemic. In response, while Republicans in the Senate have used the
voters have consistently voted against filibuster to block key voting rights legislation.
incumbent governments, while outsider populist Even within his party, Biden has been forced to
politicians and candidates from both sides of the scale back on his marquee social safety and
spectrum have capitalised. Leftist parties climate change bills owing to push back from the
attempting to maximise this advantage are progressive wing of the Democratic Party. The
promising higher social welfare spending and upcoming retirement of seven Democrats raises
better quality healthcare. The polarisation the potential that President Biden will lose a
increases the risks of politically-motivated majority in the House of Representatives during
violence during election cycles and a breakdown midterm elections in 2022, further hampering the
in domestic political cohesion. administration’s ability to pass wide-ranging
legislation.
The assassination of former Haitian President
Jovenel Moïse on 7th July has thrown the
Caribbean nation into a political crisis. Prime
Much like 2020, 2021 was dominated by the The COVID-19 pandemic remains at the forefront
ongoing coronavirus pandemic, with two of concerns as we go into 2022. While much of the
significant waves in the region seen over the year. world has seen falling infection rates thanks to
While there were fears that the scenes seen in vaccine-induced immunity, vaccination levels
India would be replicated in Africa, healthcare remain low across Africa. The rollout has been
systems largely avoided collapse. impeded by supply issues, with developed
countries buying up the majority of doses, leaving
The Sahel region continues to battle an Islamist less developed countries reliant on vaccine-
insurgency, compounded by political instability. sharing initiatives such as the limited Covax
The planned conclusion of Operation Barkhane, programme. Given this lack of immunity, the
scheduled for the first quarter of 2022, may not see region remains susceptible to further waves of the
an immediate expansion of militancy in the region virus, particularly during the early months.
- a significant French presence will remain
following the conclusion of the operation, bolstered Away from the pandemic, presidential elections
by other international partners, but pull-out comes are set to take place in Kenya in August 2022.
at a precarious time, with militants expanding their Tensions are rising in the run-up, amid continued
area of operations in Burkina Faso and Mali, and constitutional wrangling over the Building Bridges
increasing launching attacks into northern Cote Initiative proposed by President Kenyatta and his
d’Ivoire. Dwindling international military assistance long-time rival Raila Odinga following violence
may prompt governments to ramp up their efforts during the 2017 elections. While unrest on this
to reach a negotiated solution with the most scale is unlikely, fertile conditions remain for a
moderate elements of the militants. disputed result and associated protests in the
election aftermath.
While counter-insurgency support is being scaled
down in the Sahel, the opposite is true in In June, unrest over the imprisonment of former
Mozambique, where international forces are now President Jacob Zuma escalated rapidly into wide
active in the northern Cabo Delgado. The scale rioting and looting in South Africa’s KwaZulu-
deployment of Rwandan troops and a force Natal and Gauteng provinces. Hundreds of
composed of Southern African Development warehouses were looted, causing significant
Community (SADC) nations followed an attack on disruption to supply chains and prompting a
the town of Palma in March. Multiple expatriate deployment of the South African National Defence
workers were killed in the attack. The interventions Force (SANDF). While the deployment was
appear to have made significant gains, with a sufficient to quell the violence, due to the continued
drastic reduction in militant attacks over the third socio-economic drivers of unrest, we assess there
and final quarters of the year. to be an even chance of a similar outbreak within
the next twelve months.
The last twelve months have been characterised French Presidential elections will be held in April
by civil unrest in Europe & CIS, primarily relating to 2022. President Macron’s most serious opposition
the implementation and enforcement of COVID-19 stems from the right. Civil unrest should be
restrictions, with additional notable events expected if far-right candidates look to be on-track
occurring in France and Russia. for the presidency, with protests likely to occur in
the event of their success. The elections are
Supply chain issues seen across region, which important for the EU, with France being the EU’s
increased throughout the year, are likely to most significant military power. How Macron or his
continue well into 2022. Increased US-China successor navigate French interests, and the
tensions will disrupt trade further and see US wider notion of ‘strategic autonomy’ in the ‘post-
attempts to shift manufacturing away from China. Merkel’ era, will have significant implications for
It will take time and investment for politicians regional relations and the future of regional
across the region to increase domestic capacity security.
and resilience if they are to seek to prevent future
vulnerabilities. In September 2021, the United Russia party
secured another majority in the Duma elections.
Although Europe was largely successful in its The election exposed structural issues for the
vaccination efforts, a rise in COVID-19 infections Putin government heading into the crucial 2024
and a re-imposition of regional restrictions is to be general elections, such as an aging group of
expected as the Northern Hemisphere enters trusted officials, declining popularity for the United
winter and vaccination protection begins to wane Russia party, and a sense of loss of control
in those receiving jabs early in the campaign. expressed through the campaign against
oppositionists and ballot stuffing.
Major flooding events were seen in July across the
Netherlands, Belgium, Germany, Luxemburg and Uncertainty is expected in Commonwealth of
Switzerland, while wildfires raged through the Independent States (CIS) countries following the
summer across southern Europe to an extent not Taliban takeover of Afghanistan. With Afghanistan
seen in recent years. Wildfires require a coming likely to experience major economic and
together of factors to breakout and become humanitarian crises over the short term, the CIS
sustained, such as extended dry periods with high countries of Turkmenistan, Uzbekistan and
temperatures to dry out forests, scrublands, and Tajikistan might face destabilising factors including
grass plains, as well as strong winds to spread the an influx of refugees, trafficking of arms and drugs,
blazes. These factors are projected to increase in and militant activity using northern Afghanistan as
the coming years with an increase in global a base of operations to launch attacks on targets
temperatures, making a confluence of these within CIS states.
events and the formations of wildfires more likely.
COVID-19 related restrictions and lockdowns In Afghanistan, Islamic State Khorasan Province
have continued to be the most prominent issue (IS-KP) continue to carry out domestic terror
throughout 2021, with countries struggling to find a attacks targeted at undermining the Taliban's
balance between opening their economies and ability to maintain a stable security environment
protecting public health. At least four waves of anti- after the US-led withdrawal. An improvement in
government protests have continued in Thailand. the security environment following the Taliban
In June, the protests largely passed without any takeover would be preceded by the return of the
significant incidents. Subsequent protests in July international diplomatic presence of the US, the
and August intensified and escalated into clashes UK and other foreign governments who have
between the protesters and the police on multiple withdrawn from the country. International actors,
occasions. Since July, the focus of the including the US, are demanding the protection of
demonstrations has shifted to include the women's rights, the right of passage for foreign
government's perceived mishandling of the current nationals and a stable security environment for the
COVID-19 situation in Thailand alongside the evacuation of foreign nationals. While the Taliban
existing demands for political and monarchy prioritises political legitimacy, an end to sanctions
reforms. In response to growing public criticisms, and financial assistance that comes with
the authorities launched police probes and filed international recognition, they are unlikely to
lawsuits against dozens of individuals, activities, compromise or concede to such demands.
celebrities, and politicians for defamation and However, little progress is likely to be made in
instigating unrest. These attempts to curb personal finding a longer-term resolution to the conflict. The
freedoms have led to further public anger and security risk environment in Afghanistan remains
distrust towards the government. Tensions remain highly complex and prone to violent escalation at
high, and the security environment is likely to short notice.
deteriorate further unless the authorities adopt a
more effective COVID-19 containment strategy We expect to see increased counter-terrorism
and consider some form of political reform. efforts in New Zealand in 2022, following the
promulgation of new counter-terrorism legislation
Elsewhere, a military coup in Myanmar saw the in September which criminalises the planning or
ousting of the ruling National League for preparation for a terrorist act, and grants more
Democracy government. Despite international powers to security agencies to pre-empt terrorism
condemnation, the military remains firmly in power plots. In addition, the nature of terrorism in-country
as the security environment continues to has evolved, following an uptick in lone wolf
deteriorate. attacks and hate crimes.
Long-standing geopolitical tensions eased in the In Libya, while the October 2020 ceasefire put the
Gulf. Saudi officials announced that the three-year civil war between western and eastern-based
air, land and sea blockade of Qatar by Saudi political entities on a tentative hold, hostilities could
Arabia, Bahrain, UAE and Egypt had ended. With resume in 2022. The ceasefire had been
the blockade having failed to isolate Qatar established following significant UN pressure, but
internationally and force change in its foreign policy the UN-sponsored unity government has thus far
approach, the blockading quartet restored bilateral failed to unite Libya’s divided political scene.
ties with the country. The abandonment of the Additionally, there are significant doubts as to
blockade highlights a shift in priorities, with whether Libya’s presidential and parliamentary
collective security and unity of the region now elections, currently planned for December and
taking precedence over ideological differences. January 2021, will go ahead. Deep-seated
mistrust between eastern and western-based
We expect renewed conflict in Iraq, with the militant factions that have resulted from years of
withdrawal of US combat troops planned for 1st intense military conflict continue to complicate
January which will embolden state and non-state Libya’s future as a unified political entity. If the
militant actors, as well as neighbouring powers, to elections are postponed or cancelled altogether,
expand and entrench influence in the country. Pro- domestic stakeholders might conclude that a
Iranian militias embedded in the Iraqi state, such return to conflict is inevitable.
as Kata’ib Hezbollah, the Badr Brigade and Asa’ib
Ahl al-Haq, will attempt to portray the US Lebanon’s brutal economic decline continued
withdrawal as a triumphant success over the US through 2021, with the economic downturn
military occupation of Iraq. However, with the deteriorating operational conditions significantly.
absence of the unifying threat of the US military, The Lebanese Lira, as of the final quarter of 2021,
inter-militia competition between these groups will has devalued by roughly 90% of its value in 2019,
increase. Meanwhile, in the autonomous Iraqi economic hardship touching all but the richest of
Kurdistan region, which at the time of writing still Lebanese society with 75% of the Lebanese
hosts a significant US military presence, the population living in poverty. The collapse of the Lira
withdrawal of US forces will likely result in has resulted in deteriorations in all public service
intensified military operations by both Iran and provisions, including water, supplies, healthcare
Turkey. Both countries have spent decades and emergency services. Power shortages occur
combating long-lasting Kurdish militant daily, with state generators in Beirut only providing
insurgencies by militant groups now based within at most three hours of electricity a day, if at all;
Iraqi Kurdistan’s borders. Turkey and Iran will likely nationwide blackouts occurred on two occasions
seek to deepen military interventions in Iraqi for periods of up to a day in October. Lebanon’s
Kurdistan to reduce Kurdish militant cross-border economic conditions are unlikely to improve until
capabilities. the 2nd quarter of 2022 at the very earliest.
LGBTQ+ travellers continue to face unique legal, security risk environment faced by members of
cultural, social and security risks while travelling, the LGBTQ+ community.
and while many global companies are
For instance, while LGBTQ+ individuals in South
headquartered in countries with wide protections
Africa or Brazil enjoy broad rights and protections
against discrimination and with generally
against discrimination based on sexual
accepting societal attitudes, this is not the case
orientation, religious and conservative views
for a large proportion of the world.
remain, and violence against members of the
As we head into 2022, with the relaxation of LGBTQ+ community are relatively common in
travel restrictions and an increasing number of both countries. In Singapore, male same-sex
LGBTQ+ employees undertaking business relations are punishable with up to two years
travel, including long-term deployments, it is imprisonment, although the law is not enforced
critical for businesses to be aware of local social and society is becoming increasingly tolerant
attitudes, cultures and legal environments to towards the LGBTQ+ community.
ensure the safety of all staff, provide effective
While legislations are evolving towards further
support and meet their duty of care
protections against discrimination and widened
requirements.
rights for LGBTQ+ people, various countries
Around the world, legislation may be unclear or continue to dismantle existing legal protections
applied arbitrarily, while in some cases the legal and are enacting discriminatory laws towards the
context may misrepresent the prevalent societal LGBTQ+ community.
attitudes towards LGBTQ+ individuals and the
Alongside novel risks, conflict and violence have continued to proliferate in South Sudan, Afghanistan,
and Mali while new conflicts have developed in countries such as Myanmar, Ethiopia and Haiti.
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