Anyongyeire Hezekiah

IT Support Professional
Kampala - Uganda,
(256) 760-949 -372
hezekiahbanobi@gmail.com
linkedin.com/in/anyongyeire-hezekiah-a5ab6315b/

Professional Summary
Entry-level IT support professional. Proficient in customer service, working with systems
and learning new technology. Skilled at collaborating with IT teams to identify solutions
for technical issues.

Core competencies
● Remote connection and virtual machines ●Implementing/managing directory services
● Software management ● Troubleshooting ● Customer service ● Networking
● VPNs and proxies ● Systems administration

Work Experience
IT Internee, Kyambogo University, Kampala - Uganda
April 2022 – May 2022

• Troubleshooting IT related from the server side to the client side.

• Computer maintenance and repair roles.
• Knowledge about Splicing fiber cables.
• Networking between computers.
• Basics about Web development.
IT Internee, Uganda Registration Services Bureau, Plot 1, Baskerville Avenue, Kololo
April 2023 – May 2023

• Troubleshooting IT related from the server side to the client side.

• Computer maintenance and repair roles.
• Knowledge about Splicing fiber cables.
• Networking between computers.
• Basics about Web development.

Education and Certifications

Kyambogo University, Bachelor of Information Systems, 2020 – Present (4.6 CGPA)

Google IT Support Professional Certificate, 2023