Professional Documents
Culture Documents
January 2024
How do you know when it’s the right time to go, and such a transition. Also, timing is not so easy to
how do you set up the next generation of leaders determine and commit to. As Lloyd Blankfein, former
for success? In this episode of the Inside the CEO of Goldman Sachs, told us, when things are
Strategy Room podcast—the final in a series on the tough you can’t leave and when things are great you
CEO journey—three experts discuss the key don’t want to leave. You need to think about what’s
elements of a successful CEO transition. Carolyn right not just for you but for your successor. Lastly,
Dewar, coauthor of our recent bestseller CEO you have to consider what you will do afterward.
Excellence, founded and coleads McKinsey’s CEO There’s life after being a CEO, but leaders often stay
Excellence practice. Blair Epstein, a key contributor put because they’re not sure what they will do next.
to that book, is a leader in the CEO Excellence
practice, and Kurt Strovink leads our Global CEO Sean Brown: How do you know when it’s time to
Initiative. This is an edited transcript of their start preparing a graceful exit?
conversation. For more discussions on the strategy
issues that matter, follow the series on your Kurt Strovink: It’s natural to hesitate on the timing
preferred podcast platform. when you haven’t fully thought through the markers
for the right time to leave. One signal is when you
Sean Brown: In this last stage of the CEO tenure, feel that the world around you is changing at a rate
what unique challenges do leaders face? that will tee up a different S-curve, or phase of
growth, for which you don’t think you are a natural
Kurt Strovink: In this phase, people are settled. leader. Another is if you think the next generation
They’ve achieved a lot and it’s a time to think about is ready to take over and the company can benefit
the next era of growth and development for the from that new energy. A companion consideration
company. Great CEOs tend to intuitively know that may be that if you don’t get out of the chair, those
how they set up the next generation will be vital potential successors will leave. CEOs may think about
for their own legacy and the company institutionally. the development investment in the next generation,
But the actual transition is complicated for and they want to make that generation successful.
several reasons. The feeling that you’ve given all you can to the
organization is another marker. If you know what
One is that, oftentimes, this a first-in-a-career event. people will say before they say it, that’s an indication
Even legendary CEOs may not have been through that you’re not learning as much.
Sean Brown: What’s your take on appointing a that you can control for some of the downsides
deputy CEO as the designated successor, to I mentioned. And you genuinely believe, hand
ease the transition and eliminate the risk of that to heart, that you are doing this to set up the
political race? next generation.
Blair Epstein: There are different flavors of deputy Kurt Strovink: It’s easier to appoint a deputy CEO
CEO-type roles, and the title doesn’t necessarily six or 12 months before your departure rather
mean the person will succeed you. Sometimes, than two years or more, because the latter looks
leaders create heir-apparent positions or president- like a deferment and requires thinking differently
type roles to elevate an individual’s profile and about the leadership operating model. Another
allow them to gain a broader set of experiences, point to consider is the title: “deputy CEO” invites
including with external stakeholders. questions as to why not CEO. There are other
titles, such as president or COO, that may make
As to your question, I have to give the dreaded more sense for the organization, especially two
consultant answer of “it depends.” It can seem like a years out from succession.
great idea because it gives the individual extra
seasoning: you are there to coach and support them, Sean Brown: What should a CEO do when they
and they can basically become CEOs with training don’t have natural internal successors?
wheels. Here’s where it can go wrong: in terms of role
clarity, it can slow down the organization if people Blair Epstein: Some of the CEOs we spoke with
don’t know who makes the ultimate call. If you and were direct in saying that if you don’t have at least
the deputy CEO don’t present a united front, three internal successor candidates—not all of
people can play you off each other, intentionally whom are perfect, not all of whom may be ready at
or unintentionally. This structure can also be the same time—you haven’t done your job. Because,
misinterpreted as a lack confidence in the deputy, in most cases, if you have put the right individuals
if the perception is that you’re giving them the into the right roles, the odds are that at least one of
training wheels because they’re not ready. them can eventually become CEO. Also, keep
in mind that succession planning can involve your
Where it may make sense is when you have a clear external network and building relationships with
successor. You can live with other people who individuals you think could succeed you.
wanted to be that successor leaving and you believe
Scan • Download • Personalize Carolyn Dewar is a senior partner in McKinsey’s Bay Area office, where Blair Epstein is a partner. Kurt Strovink is a senior
partner in the New York office. Sean Brown is global director of communications for the Strategy & Corporate Finance practice
and is based in Boston.