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Strategy & Corporate Finance Practice

How to transition out of


the CEO role
Making an effective exit from leadership is critical to both the
organization’s future and the CEO’s legacy. Here is how the world’s
best CEOs approach that transition.

January 2024
How do you know when it’s the right time to go, and such a transition. Also, timing is not so easy to
how do you set up the next generation of leaders determine and commit to. As Lloyd Blankfein, former
for success? In this episode of the Inside the CEO of Goldman Sachs, told us, when things are
Strategy Room podcast—the final in a series on the tough you can’t leave and when things are great you
CEO journey—three experts discuss the key don’t want to leave. You need to think about what’s
elements of a successful CEO transition. Carolyn right not just for you but for your successor. Lastly,
Dewar, coauthor of our recent bestseller CEO you have to consider what you will do afterward.
Excellence, founded and coleads McKinsey’s CEO There’s life after being a CEO, but leaders often stay
Excellence practice. Blair Epstein, a key contributor put because they’re not sure what they will do next.
to that book, is a leader in the CEO Excellence
practice, and Kurt Strovink leads our Global CEO Sean Brown: How do you know when it’s time to
Initiative. This is an edited transcript of their start preparing a graceful exit?
conversation. For more discussions on the strategy
issues that matter, follow the series on your Kurt Strovink: It’s natural to hesitate on the timing
preferred podcast platform. when you haven’t fully thought through the markers
for the right time to leave. One signal is when you
Sean Brown: In this last stage of the CEO tenure, feel that the world around you is changing at a rate
what unique challenges do leaders face? that will tee up a different S-curve, or phase of
growth, for which you don’t think you are a natural
Kurt Strovink: In this phase, people are settled. leader. Another is if you think the next generation
They’ve achieved a lot and it’s a time to think about is ready to take over and the company can benefit
the next era of growth and development for the from that new energy. A companion consideration
company. Great CEOs tend to intuitively know that may be that if you don’t get out of the chair, those
how they set up the next generation will be vital potential successors will leave. CEOs may think about
for their own legacy and the company institutionally. the development investment in the next generation,
But the actual transition is complicated for and they want to make that generation successful.
several reasons. The feeling that you’ve given all you can to the
organization is another marker. If you know what
One is that, oftentimes, this a first-in-a-career event. people will say before they say it, that’s an indication
Even legendary CEOs may not have been through that you’re not learning as much.

‘There’s life after being a CEO, but


leaders often stay put because they’re
not sure what they will do next.’
–Kurt Strovink

How to transition out of the CEO role 2


Sean Brown: If you’re not sure whether the next leadership. To avoid misunderstanding, emphasize
generation is ready, is it better to err on the side of to the board from the beginning that you want to
leaving too early or leaving too late? focus on succession not because you plan to leave
anytime soon—they will be the judges of that—but
Kurt Strovink: Our counsel would be to prepare because you are serious about developing multiple
to leave early. It’s not only a question of successors’ strong candidates. With respect to the senior team, I
readiness but the maturity of the succession recommend waiting until you are close to the time
conversation with the board and, sometimes, the of transition. You don’t want the distraction of people
impact of external events. When people see that speculating who will be the next CEO.
you left at the top of your game, they are impressed
that you made this choice. One CEO talked about Blair Epstein: This is a question we often get from
people in his broader network who he felt left too clients. Succession planning should start on day
late and then he himself realized how difficult it one of your role. In fact, Brad Smith of Intuit described
is to plan an early departure. being coached on his first day as CEO that he
should start succession planning that day. He talked
Sean Brown: What role does outside input play in about succession in his first board meeting, then
helping CEOs make the call on timing? provided quarterly verbal briefings and formal ones
annually. Over 11 years as CEO, he discussed it with
Kurt Strovink: Outside influences play a big role. his board 44 times.
External factors can include an activist pushing
for a different CEO or an evolution in the market and It can feel strange to say, “Hello, I’m your new CEO.
the industry for which you believe somebody else Now let’s talk about replacing me.” But if you do
would be a better fit. Gail Kelly did an amazing job that, you avoid one of the dynamics that Kurt alluded
on strengthening customer focus at Australia’s to. You cannot allow succession to become a
Westpac, but when the bank started pivoting to political horse race. That’s incredibly destructive
a digital future, she concluded that it was time for a to the health of a senior team, and the politics
leader who was stronger than she in that area. reverberate throughout the organization. Gail Kelly’s
approach was to be direct with possible candidates:
Carolyn Dewar: External factors can tip the “We’re trying to develop you as a leader, here are
decision the other way, too. When the pandemic potential paths you could go down, and becoming
happened, we saw many CEOs who may have CEO may be one of them.” She was equally clear
been ready to leave decide to stay for the sake of that politicking was unacceptable.
continuity. Now, there is almost a pent-up run
of departures. Kurt and I were with a CEO in Asia It’s important, however, to think about succession
recently who had wanted to leave and the board not just as replacing yourself but as leadership
asked him to stay. We hear that often; boards development for your team. You need to make the
sometimes don’t like leadership change any more chess moves necessary to help potential
than CEOs do. successors become CEO-ready. Piyush Gupta of
DBS Bank worked with his head of HR to first
Sean Brown: How would you suggest a CEO assess an extensive candidate slate, then came up
bring up the topic of transition with the board and with about 100 high-potential leaders whose
the organization so they don’t question his or her careers they would case manage. You give them
commitment to the role? coaching, help them understand the role, but
also deliberately put them into situations in which
Kurt Strovink: For the board, the topic of they can learn and excel. That could be rotations
succession is open from day one. Thinking about where functional leaders can get operational
the development of a successor pipeline doesn’t experience or time-bound but high-profile projects
suggest a lack of commitment but is a sign of good where they can demonstrate enterprise leadership.

How to transition out of the CEO role 3


‘If you don’t have at least three internal
successor candidates—not all of
whom are perfect or may be ready at
the same time—you haven’t done
your job.’
–Blair Epstein

Sean Brown: What’s your take on appointing a that you can control for some of the downsides
deputy CEO as the designated successor, to I mentioned. And you genuinely believe, hand
ease the transition and eliminate the risk of that to heart, that you are doing this to set up the
political race? next generation.

Blair Epstein: There are different flavors of deputy Kurt Strovink: It’s easier to appoint a deputy CEO
CEO-type roles, and the title doesn’t necessarily six or 12 months before your departure rather
mean the person will succeed you. Sometimes, than two years or more, because the latter looks
leaders create heir-apparent positions or president- like a deferment and requires thinking differently
type roles to elevate an individual’s profile and about the leadership operating model. Another
allow them to gain a broader set of experiences, point to consider is the title: “deputy CEO” invites
including with external stakeholders. questions as to why not CEO. There are other
titles, such as president or COO, that may make
As to your question, I have to give the dreaded more sense for the organization, especially two
consultant answer of “it depends.” It can seem like a years out from succession.
great idea because it gives the individual extra
seasoning: you are there to coach and support them, Sean Brown: What should a CEO do when they
and they can basically become CEOs with training don’t have natural internal successors?
wheels. Here’s where it can go wrong: in terms of role
clarity, it can slow down the organization if people Blair Epstein: Some of the CEOs we spoke with
don’t know who makes the ultimate call. If you and were direct in saying that if you don’t have at least
the deputy CEO don’t present a united front, three internal successor candidates—not all of
people can play you off each other, intentionally whom are perfect, not all of whom may be ready at
or unintentionally. This structure can also be the same time—you haven’t done your job. Because,
misinterpreted as a lack confidence in the deputy, in most cases, if you have put the right individuals
if the perception is that you’re giving them the into the right roles, the odds are that at least one of
training wheels because they’re not ready. them can eventually become CEO. Also, keep
in mind that succession planning can involve your
Where it may make sense is when you have a clear external network and building relationships with
successor. You can live with other people who individuals you think could succeed you.
wanted to be that successor leaving and you believe

How to transition out of the CEO role 4


Succession plans start with having a clear view of Additionally, agree on the transition approach. Role
what would make a great CEO for your organization. clarity is important during these phases, as we
Given the S-curve you imagine the company may talked about in relation to the deputy CEO dynamic.
follow next, what combination of experience, People need to know who is in charge, who is doing
knowledge, and leadership attributes should the what, and your successor should feel supported.
next leader bring to the job? Use that as a North In cases of internal handovers, we often see a six- to
Star for internal leadership development. Importantly, nine-month phase wherein you are the decision
this has to be done in partnership with your board. maker during the first couple of months, and you’re
Ultimately, succession is not your call. giving your successor, who may or may not be
already named publicly, opportunities to step up,
Sean Brown: Once a new CEO is chosen, what’s the to shadow, to learn with a safety net. In the next
best way to prepare the handover? phase, you may act more like copilots, but do not
let this phase drag on too long. Then there’s
Blair Epstein: The first step is building a relationship the phase where you step back. You are there to
with your successor and having explicit, open advise and support but you distance yourself
conversations about the form the handover will take. from the operations and eventually formally leave
Their job is not to be the next you, so think about the organization.
how to make that case. Help them understand what
it means to be their own CEO, particularly if it’s The last stage is to get out of the way. This can
an internal successor who admires you or whom be incredibly hard so think through how you would
you have mentored. handle a situation where, for example, a board
member, an investor, a client, or senior executive calls
Another important consideration is resolving you and says, “I don’t know how well the new CEO
unpleasant but important decisions that may be is doing with this, can you help me navigate it?” You
lurking. Michael Fisher, former CEO of Cincinnati need to give your successor room to run.
Children’s Hospital, talked about the fact that you
have political capital that the new person doesn’t. Sean Brown: Do you have any advice you can share
How can you spend that capital on ensuring that on how to handle that final stage?
you aren’t handing over any messes?

‘One reason why sometimes CEOs stay


too long is that they are not sure what’s
next. It’s easier to step aside at the
appropriate time when you’re excited
about your life after.’
–Carolyn Dewar

How to transition out of the CEO role 5


Blair Epstein: One tool that we have found helpful to do while you are still in the room. There are
is to develop a last 100-day plan. New CEOs make situations where the executive chair role makes
first 100-day plans all the time, so have the same good sense, where the new CEO needs extra
discipline when you’re walking out the door. First, support, but do so with caution.
think about how you will wrap up your legacy.
What will you do to bring your current strategy to Sean Brown: A company’s structure could introduce
a close? You want to appropriately engage your some nuances to how this transition plays out.
successor in the decisions they will have to live with. Are there any differences, for example, with family-
For example, you probably should not unilaterally owned businesses? How do you avoid a scenario
do game-changing M&A. Another part of wrapping like in the TV show Succession?
up your legacy is finding closure, both for yourself
and for the organization. Make the rounds, check in Carolyn Dewar: In the situations I’ve been close to,
with people, say thank you, and let them tell you the question tends to be around the parent’s
the same. decision about when the child is “ready.” That can
be an ever-moving target, and the next generation
Next, consider what parting gifts you can give your feels like the marker keeps moving on what they
successor. Are there tough calls you can make need to do. It can be helpful to bring in some of the
so they are not on the new CEO’s shoulders? These rigor that non-family-owned businesses apply.
could be people decisions, budget calls, portfolio What does the company need of its CEO right now?
pruning. Another parting gift you can offer is to What are the proof points that the next leader is
advocate for your successor and telegraph your ready? If seasoning is needed, let’s be deliberate
confidence in them. In every conversation, how about it and put a timeline on it.
do you leave the person you’re speaking with more
excited about the next generation of leadership? Kurt Strovink: One other thing that’s more
upside-oriented is that succession in family-owned
You want to hand over both work and relationships. companies is an opportunity to discuss the
Can you help your successor build relationships business—its reasons for being, the company’s
with internal and external stakeholders? Also, hand values, its proposition in the market. In such
over your business knowledge, particularly when scenarios, a successor can speak about those
there is big, in-flight work that will continue. And topics with greater authority when they are
share some behind-the-scenes counsel. Talk to part of the family.
them about talent and things that no one else might
know that could be helpful to them. Sean Brown: The day they hand over the reins must
be difficult for many CEOs. How can they deal with
Finally, be very clear what, if any, role you will the psychological aspect of leaving the role?
continue to play. One common model is to stay on in
an advisory capacity where, at the discretion of Carolyn Dewar: One reason why sometimes CEOs
the new CEO, you are available to advise and coach. stay too long is that they are not sure what’s next.
Another model that is increasingly common is the It’s easier to step aside at the appropriate time when
former CEO becoming the executive chair of the you’re excited about your life after. That requires
board. It’s a way to provide support to the new CEO self-reflection. What is important to you beyond
while preserving role clarity. It does, however, have being a CEO? For some, it might be another CEO role.
drawbacks. A number of the CEOs, even those who For others, it can be relationships, friends, family,
became effective executive chairs, talked about hobbies, or meaningful social and community work.
how challenging that is for the successor and how The CEO role can be all-consuming, and those
they wish that they had stepped away. You want who have the smoothest transitions tend to have
to allow your successor to critique you and identify either nurtured their relationships and outside
what they want to do better. That is hard for them interests in the last phase or made a deliberate

How to transition out of the CEO role 6


effort to re-engage in them. Have conversations and to double down on health, sleep, and
Find more content like this on the
with friends and family to remind yourself that being relationships. The decisions those CEOs make at
McKinsey Insights App
a CEO is just one chapter, one piece of who you are. the end of that gap period are often different
than the ones they would have made in the thick
One path I’ve seen some CEOs pursue is to take of the transition.
a gap year or a gap six months. It helps them to fend
off the offers that they start getting right away

Scan • Download • Personalize Carolyn Dewar is a senior partner in McKinsey’s Bay Area office, where Blair Epstein is a partner. Kurt Strovink is a senior
partner in the New York office. Sean Brown is global director of communications for the Strategy & Corporate Finance practice
and is based in Boston.

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How to transition out of the CEO role 7

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