Intern Report On Basic Bank

1/5/24, 8:02 PM Intern Report on Basic Bank
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Santo Mariam University of Creative Technology

Internship Report on
“General Banking Activities of Bangladesh Small Industries

& Commerce Bank Limited”
SUBMITTED TO
Nasrin Jahan
Assistant Professor
School of Business
Shanto-Mariam University of Creative Technology
SUBMITTED BY
Aysha Akhter
ID: 172401030
Batch: 46th
Major: Finance
Department of Business Administration
Dat
Date
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March
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LETTER OF TRANSMITTAL
March 10, 2022

Nasrin Jahan
Assistant Professor School of Business
Subject: Submission of Internship Report.
Dear Sir,
I have a pleasure to present my internship report on the topic “General Banking Activities of
Bangladesh Small Industries and Commerce Bank Ltd.” for your kind assessment. It is a matter
of great pleasure for me to have this scope to do a study over the “General Banking Activities”
of Bangladesh Small Industries and Commerce Bank, one of the popular banks in Bangladesh.
So I am sure that by doing these activities I can get help to gain both knowledge and experiences
and in the future it will help me a lot. In this report I have tried my utmost to present my
suggestion, ideas and findings in as clear manner as I could within the limited time and
available data resource. I believe that it can give a comprehensive impression about General
Banking Activities of Bangladesh Small Industries and Commerce Bank Ltd through the idea
I have presented in this report.
Here I would like to state that there may be few inadvertent mistakes in this report. I am
optimistic and fully believe that, you will be kind enough to consider my deficiency when you
evaluate the paper of mine.
Aysha Akther
ID: 172401030
Batch: 46th
Major: Finance Department of Business Administration
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LETTER OF APPROVAL
This is to certify that Aysha Akther, ID: 172401002, Batch: 46th , Major: Finance was assigned
by the Department of Business Administration, Shanto Mariam University of Creative
Technology to me for the internship supervision. She was joined at BASIC Bank for three
months internship. Shies internship report topic is “General Banking Activities of Bangladesh
Small Industries and Commerce Bank Ltd.”. This internship report is prepared under my
supervision.
I think this study will help him in the future to build up his career.
I wish him every success in life.
………………………….
Nasrin Jahan
Assistant Professor
School of Business
ii
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DECLARATION
I do hereby declare that the internship Report on “General Banking Activities of Bangladesh
Small Industries and Commerce Bank Ltd.” has not been submitted for any degree, diploma,
title or recognition. It is prepared under the supervision Nasrin Jahan, Assistant Professor,
School of Business, Shanto-Mariam University of Creative Technology.
……………………
Aysha Akther
ID: 172401030
Batch: 46th
Major: Finance
Department of Business Administration
iii
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ACKNOWLEDGEMENT
At the very beginning I would like to express my deepest gratitude to the almighty Allah for
giving me the strength and the composure to finish the task within the scheduled time.
Internship report is an essential part of BBA program as one can gather practical knowledge
through this process. This is high time to convey my special gratitude to my respected teacher
and supervisor Nasrin Jahan, Assistant Professor, School of Business, Shanto-Mariam
University of Creative Technology for his careful suggestions, guidance and support to
complete this report.
Individual efforts alone can never contribute in totality to a successful completion of any
venture. I would be fail in my duty if I did not state my gratitude and appreciate to the following
individuals who have made valuable contribution toward this report.
I am very grateful to Md. Babul Miah (Vice president & Manager, Bashundhara Branch) for
kindly accepting me and for supervising me Mr. Raktim Das. (Senior officer), Md. Safiul
Hossain, (Senior officer), Ms. Samsun Nahar (Sr. Executive Officer), Ms. Suraiya Akther
Sharna (officer), Bashundhara Branch of Bangladesh Small Industries and Commerce Bank
Ltd. for practical orientation program in their reputed organization for which I get this
opportunity to learn about General Banking Activities and necessary things.
iv
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EXECUTIVE SUMMARY
Modern banking represents a large-scale variety of financial prospective, which includes credit,
reserves, and payments and accomplishes the outspread formation of financial activities of any
business institution. Bank may be financial organization which focus is to urge largest profit
by money business and also as gain the highest client satisfaction so as to steer the market.
Bangladesh Small Industries and Commerce Bank Ltd is always focusing on customer
satisfaction because of being a service centered and customer centered business organization.
The function of BASIC Bank can be divided into three parts. These are: General Banking, Loan
and Advances, and exchange. Bangladesh Small Industries and commerce (BASIC) Bank Ltd.
also invests their money in a number of financial securities and also in many projects to reduce
the risk and obtain more profit.
Nowadays Bangladesh Small Industries and Commerce Bank Ltd has become one of the top
private banks with enormous network in entire Bangladesh. General Banking is the start line
of all the banking operation among all functions. On the basis of this ground, I have selected
this section for my internship report. Usually, the departments of General banking perform the
huge functions of a bank. And in fact, a bank always does functioning with its customer money
and general banking starts this process. The activities of General banking usually refer to many
types of works, within them they always need to affect the client prerequisite and their
expectation.
The activities of general banking are assigning to the account opening section. After opening
the account they usually keep up with their application of cheque. And then they send all
documents of the accounts to the head office. Head office then clarify the applications of all
cheques, after that customers can collect the cheques from the account opening Bank after
seven working days they send the application of cheque to the branch.
According to the customer commitment, the bank have to examine many important objects at
the time of opening the customer account such as the accurate certificate for opening the bank
account. If there is found any inconsistency of documents, the documents will not be allowed
by the general banking officer. Most wonderfully their attempt is to authenticate the applicants
and the nominees and whether there are enough documents to open the bank account. Secondly,
there must be proof that the person and nominees signature is real to proceed with the new
account on the bank. In this report several parts are presented in a consecutive manner. Also
this report is formed with a number of chapters to talk over different parts that are relevant to
the subject topic by each section.
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[Document title]
CONTENTS
.................................................................................................. 3
1.1 INTRODUCTION ............................................................................................................................. 4

1.2 OBJECTIVES OF THE STUDY: .......................................................................................................... 4
1.3 THE MAIN OBJECTIVES OF THE REPORT ....................................................................................... 4
1.4 METHODOLOGY OF THE STUDY .................................................................................................... 5
1.4.1 PRIMARY SOURCES ................................................................................................................ 5
1.4.2 SECONDARY SOURCES: .......................................................................................................... 5
1.5 HISTORICAL Background ............................................................................................................... 6
1.6 Limitations of the Study ................................................................................................................ 7
............................................................................. 8
2.1 HISTORY OF BASIC BANK LTD ........................................................................................................ 9

2.2PRODUCTS...................................................................................................................................... 9
2.3 MAIN FUNCTION OF BASIC BANK LTD ........................................................................................ 10
2.4 CORPORATE STRATEGY OF BASIC BANK LTD .............................................................................. 10
2.5 ORGANIZATIONAL GOALS OF BASIC BANK LTD .......................................................................... 11
2.6 HIERARCHY OF BASIC BANK LTD ................................................................................................. 12
2.7 RESOURCES AND CAPABILITIES OF BASIC BANK LTD .................................................................. 13
2.7.1 PHYSICAL AND TECHNOLOGICAL RESOURCES ..................................................................... 13
2.7.2 MONETARY / FINANCIAL RESOURCES .................................................................................. 14
2.7.3 HUMAN RESOURCES ............................................................................................................ 15
....................................................................................... 17
3.1 ACCOUNTS OPENING .................................................................................................................. 18
3.1.2 Types of Accounts ................................................................................................................ 18
3.1.3 Documents required for each account separately .............................................................. 20
3.1.4 Account Opening & Closing ................................................................................................. 23
3.1.5 Issuance of Cheque Book ..................................................................................................... 24
3.2FIXED DEPOSIT RECEIPT (FDR) ..................................................................................................... 25
3.3 LOCAL REMITTANCE .................................................................................................................... 27
3.3.1 Pay Order (PO) ..................................................................................................................... 27
3.3.2 Demand draft (DD) ........................................................................................................ 28
3.3.3 Telegraphic Transfer (TT) ..................................................................................................... 31
3.3.4 Call Deposit Receipt (CDR) ................................................................................................... 33
3.4 COLLECTION AND CLEARING ....................................................................................................... 33
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3.4.1 COLLECTION ......................................................................................................................... 33

3.4.2 CLEARING ............................................................................................................................. 38
3.5 CASH ............................................................................................................................................ 40
3.5.1 Cash receipt.......................................................................................................................... 40
3.5.2 Cash Payment....................................................................................................................... 41
3.6 Account Section .......................................................................................................................... 43
.......................................................................... 44
4.1 Ratio analysis .............................................................................................................................. 45

4.1.1 Capital Adequacy Ratio ........................................................................................................ 45
4.1.2 Non-performing Loan........................................................................................................... 46
4.1.3 Return on Asset (ROA) ......................................................................................................... 47
4.2 SWOT ANALYSIS .......................................................................................................................... 48
4.2.1 Strength: .............................................................................................................................. 48
4.2.2 Weakness: ............................................................................................................................ 49
................................................ 50
5.1 CONCLUSION ............................................................................................................................... 51
5.2 RECOMMENDATION ................................................................................................................... 51
5.3 LEARNING .................................................................................................................................... 52
REFERENCES .......................................................................................................................................... 53
APPENDIX .............................................................................................................................................. 54
Forwarding Letter: ............................................................................................................................ 54
Appointment Letter: ......................................................................................................................... 55
Intern Certificate: .............................................................................................................................. 56
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1/5/24, 8:02 PM Intern Report on Basic Bank

Santo Mariam University of Creative Technology

“General Banking Activities of Bangladesh Small Industries

March 10, 2022

1.1 INTRODUCTION ............................................................................................................................. 4

2.1 HISTORY OF BASIC BANK LTD ........................................................................................................ 9

3.4.1 COLLECTION ......................................................................................................................... 33

4.1 Ratio analysis .............................................................................................................................. 45

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