Module 1: Introduction

 Introduction to Vinh Giang

 Universal Laws of Communication

 Breaking the Mold

 Fear + Action = Courage

 Highest Paid Skillset

 Visual + Vocal Image

 Outline for the Entire Course

Module Outcome Get excited and inspired for the course to come. Ensure the right environment is
created to encourage vulnerability. For participants of online course to establish a strong connection
with their trainer for the online course participants.

Module 2: Vocal Foundations

 The Leaders Instrument

 Vocal Foundations with Student Examples

 Rate, Volume, Pitch Variation, Tonality & Pause

 Record and Review Technique to Build Self Awareness

 Matching & Mirroring | Rapport Technique

Module Outcome Understand that the ability to communicate well is a skill that can be developed. Build
self-awareness. Learn vocal foundations and how to create the best vocal image.

Module 3: Vocal Mastery

 Archetypes with Student Examples + Exercises

 Motivator, Educator, Coach & Friend

 Adapt to Clients Archetype

 Building Self Confidence

 Understanding Contextual Confidence

 The POWER of Mastery

Module Outcome Learn the different vocal roles and archetypes we are able to access to enhance
effectiveness as a salesperson. Including how to be more confident in all aspects of life both personally
and professionally.

Module 4: Active Listening Skills

  Why Listening is Important?

 Passive Listening

 Active Listening

 Using Metaphors

 Reflection and Summarization

 Best Practices

Module Outcome Most people listen to respond, in this module your team will learn the effectiveness of
active listening and its importance in driving results.

Module 5: Storytelling

 Power of Storytelling

 Storytelling = Connection | Community | Influence

 Storytelling Formula + Exercise

 Using Storytelling in Professional Settings

 Linking + Exercise

Module Outcome Learn how to connect, influence, and become more impactful through storytelling.