SAFREENA SALIM

Professional banker

ABOUT ME
An ambitious ind ividual who aims to find an exciting and
challenging positi on in the operations and marketing industry
CONTACT
alongside a company that would continuously motivate and
drive me t o do the best while improving personal skills and 0567323890, 91-9037413144 \..
abilities w ith an intent to achieve organisational goals.
salimsafreena@gmail.com

Al quoz, Al khail gate St 2-2,

WORK EXPERIENCE Dubai, UAE

Date Of Birth: 20/10/1998

Assistant manager (Teller) 2022 - 2023 Visa Status: Visiting Visa
Expiry Date: 09/07/2023
HDFC BANK, Alappuzha Passport No: W8822414
Worked in the NRI section and assisted with complex transactions like fore ign exchange,
NEFT, RTGS using ov1:trrides and fUnctio ns requiring additional outhorizotion lovels.
Represented bank to community throug h good customer relations and handled more than EDUCATION
500 customers collaborated with bank manager and teller supervisor on scheduling,
hiring decisions and monthly audits. Assisted customers with banking transactions,
identified and serviced customer needs and resolved issues Observed.
2019 - 2021
Skills: Microsoft Office, CRM, foreign exchange, LTR, welcome ca lling, OMS, E call back,
triggers, pfms, lchest, NEFT outward, kyc portal, Rekyc.
Kerala university
Master of business administration
Business Development Executive (operations & marketing)

IDBI BANK, Alappuzha 2021 - 2022

2016 - 2019
Responsibilities include business development factors such customer service,
marketing, sales and operational activities Kerala university
Skills: form scanning, documentation, OMS, CRM, Indoor sales.
Bachelor of business
Accountan t Cum Document Controller admini stration
2020 - 2021
Swaraj Coir Mills, Alappuzha
SKILLS
I worked in the company as a part time Accountant cum document controller , along with
my MBA graduation. Processed comp any documentation such as invoices and payment
cheques , preparing deliver orders and invoices to customers, posting of purchase
invoices and expenses. Supporting export a ctivities, oversees preparation of commercial Ms Office
d ocuments in accordance with export, and handles recordkeeping requirement.
Skills: Documen tation, Ms office, administration, time management, team work. Communicatio n

Documentation
PROJECT
Analytics
Chocolate indu stry - Dec 2021
Project management
A study on c hocolate industry with the comparison of Ferraro rocher, Hersheys and Mars
incorporated. Team work

Mala bar Gold & Diamonds - Jan 2019

A study on the impact of sales promo tion techn iques on buying behaviour of customers
with special reference to Malabar Gold & Diamonds. REFERENCE

Soni Jose Kurian

DECLARATION
Branch Manager, HDFC Bank Alpy
I hereby declare that the above given information by me is true to the best of my
knowledge and belief.
Phone: +91 87144 90767
Email:soni.kurian@hdfcbank.com