SUBJECT: BUSINESS STUDIES CLASS: JSS 2 Instruction: Answer all question 1. ________ is define as the sequence in which certain operations are carried out in respect to what is done. (a) office bill (b) office equipment (c) office procedure (d) office manager 2. ________ is a document issued by the person who render service to cover the cost of service provided to his customer (a) invoices (b) bill (c) receipts (d) NI – post 3. ________ is usually issued for all money received in most business transaction (a) draft (b) cheque (c) credit card (d) receipts 4. ________ is seen as the document or record that pass between one organization to the other for effective and smooth running of business (a) invoice (b) office document (c) delivery note (d) cheque 5. The following are types of office document except (a) purchase and sales (b) price list (c) catalogue and tender (d) delivery note and purchase 6. _________ is a business document prepared and kept by the seller (a) purchase document (b) letter of enquiry (c) price list (d) order 7. _________ is a document that passes from buyer to seller (a) catalogue (b) tender (c) delivery note (d) purchase document 8. Consumer this referred to those person that partake in the daily consumption of goods and services True or False 9. _________ is seen as something that one is morally, legally and socially allowed to do or have (a) consumption (b) right (c) choice (d) product 10. Need this referred to things we cannot do without them True or False SECTION B Answer all question 1a. Define Office Procedure b. List two importance of office procedure 2. Define the following terms: i. Consumer ii. Right 3a. Define Consumer Right b. State four right of a consumer