I

1. Use Rules.................................................................................................................... 3
1.1 Work Environment............................................................................................3
2.2 Media................................................................................................................3
2.3 Earth wire......................................................................................................... 3
2.3.1 Build earth............................................................................................. 3
2.3.2 Connect earth........................................................................................ 4
2.3.3 Check earth............................................................................................5
2. Install Machine........................................................................................................... 7
2.1 Foot install........................................................................................................ 7
2.1.1 Install the support leg and foot.............................................................7
2.1.2 Install the tension rod........................................................................... 8
2.1.3 Fixed plate installation support legs..................................................... 8
2.1.4 Fixed plate and reinforcement part...................................................... 8
2.2 Foot connect the print platform.......................................................................9
2.3 Install ink system............................................................................................ 10
2.3.1 Install of ink cartridge..........................................................................10
2.4.1 DX5 Instal.............................................................................................12
2.4.1.1 install DX5 Single head............................................................. 12
2.4.1.2 install DX5 double head............................................................14
2.4.2 DX7 Install............................................................................................ 17
2.4.3 DX11 Install..........................................................................................19
2.4.3.1 install DX11 double head..........................................................19
2.4.3.2 install DX11 double head..........................................................20
2.5 Drink ink for print head.................................................................................. 23
3. Software install......................................................................................................... 24
3.1 Usb driver install.............................................................................................24
3.2 Rip software install......................................................................................... 26
3.2.1 MainTop software................................................................................26
3.2.1.1 Install MainTop......................................................................... 26
3.2.1.2 MainTop Printer Setup..............................................................28
3.2.2 Photoprint...........................................................................................37
3.2.2.1 Install Photoprint......................................................................37
3.2.2.2 Photoprint upgarde.................................................................. 40
4. Main menu............................................................................................................... 43
4.1 Operate panel.................................................................................................43
4.2 Print................................................................................................................ 43
4.3 Nozzle Test——Through the print color piece, check nozzle state............... 44
4.4 Clean............................................................................................................... 44
4.5 Maintenance ——The options menu contains information about the
machine, and printing auxiliary functions............................................................44

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Product data sheet Rev:13 July 2015 1 of 56
5. Calibration machine..................................................................................................48
5.1 Nozzle state.................................................................................................... 48
5.2 Parallel veri.Lines...........................................................................................48
5.3 Bidir.Print....................................................................................................... 49
5.4 Vertical axis.....................................................................................................49
5.5 Double head.................................................................................................50
6．FAQ and answer......................................................................................................51
6.1 Error code and instruction..............................................................................51

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Product data sheet Rev:13 July 2015 2 of 56
 User Guide

1. Use Rules

1.1 Work Environment

Power9
AC 220V(±10%) 50 / 60H)
Or (AC 110V(±10%) 50 / 60Hz ;)
Temperature
20℃~30℃
Humidity
50%RH~70%RH

2.2 Media

Indoor
PP Synthetic paper , Vinyl Sheet ,Film ,Coated Paper ,leather ,Acid Proof
Paper Banner ,Canvas etc.
Outdoor
Sticky , Vinyl , light-cloth ,leather ,Canvas ,Outdoor coated paper ,Outdoor
vinyl sheet ,Outdoor PP etc.

2.3 Earth wire

In order to ensure that machine use stability, Avoid electrostatic the effects on
the machine

Must install earth for machine and make sure earth well.

2.3.1 Build earth

With 2.5 m copper wire inserted 1.5 ~ 2 m deep underground, irrigate

salt water.
Using copper metal contact pipe and the pipe have fresh water
Joint Angle of 40 cm in 50 kg of salt water bucket.
Note: Please use humidifier at dry indoor.
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Product data sheet Rev:13 July 2015 3 of 56
2.3.2 Connect earth

It is recommended to use
cable as the earth wire.

PC connect earth wire diagram.

Machine connect earth diagram.

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Product data sheet Rev:13 July 2015 4 of 56
2.3.3 Check earth

Ground

Phase line
Null line

±
AC 110V( 10%) 50 / 60Hz ;
AC 220V(±10%) 50 / 60Hz

Check between the phase line with ground

line and null line is the same.

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Product data sheet Rev:13 July 2015 5 of 56
 Check between the ground line with null line
is Less than 3 voltage.

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Product data sheet Rev:13 July 2015 6 of 56
2. Install Machine
The installation of the hardware system can consult our video file for details。

2.1 Foot install

2.1.1 Install the support leg and foot

Right leg :

Figure 2.1.1.1

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2.1.2 Install the tension rod

2.1.3 Fixed plate installation support legs

Figure 2.1.3.1

2.1.4 Fixed plate and reinforcement part

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Product data sheet Rev:13 July 2015 8 of 56
2.2 Foot connect the print platform

Platform will be printed on the foot frame with screws.

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Product data sheet Rev:13 July 2015 9 of 56
2.3 Install ink system

2.3.1 Install of ink cartridge

Insert the water stop clip into the ink tube, and then use the ink to connect the large
ink cartridge to the secondary ink cartridge of the machine, and pour the ink supply
bottle. The default machine is 4 colors. (As shown in the figure below, 6 colors of ink
supply)(as shown in figure 2.3.1.1)

Figure 2.3.1.1

2.3.1.2 1.5L ink cartridge does not need to be installed,

you can directly pour ink
2.3.3 Install ink damper
First intercept hard pipe section, the set of sealing ring and copper screw
There will be to the end of the copper sleeve connection ink sac, the other end
connection ink pipe.

Sealing ring

damper

Copper screw

Figure 2.3.2.1

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Product data sheet Rev:13 July 2015 10 of 56
 Open the fix carrier screw

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Product data sheet Rev:13 July 2015 11 of 56
 2.4 Install print head

2.4.1 DX5 Instal

2.4.1.1 install DX5 Single head

Cable (2Pcs) Through the nozzle fix ,content the print head.
The up cable connected to Carrier board SN3, SN4 socket
The down cable connected to Carrier board SN3, SN4 socket
Note: 2 cable the blue label in the side

Note :The Cable

direction，Two Cable
always stay parallel，
Ribbon cable turn
clockwise 90 °
connected to Carrier
2 cable the blue board.
label in the side

The print head fixed on the carrier plate，Be careful not to cut to the print head.
Don’t first tighten the one screw. Please tighten the three screws at the same time.
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Product data sheet Rev:13 July 2015 12 of 56
So make sure the print head install well

DX5 color list

Damper list:

Nozzle test:

Atools software setup:

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Product data sheet Rev:13 July 2015 13 of 56
2.4.1.2 install DX5 double head
Before 2016 Double DX5 print head mode

Nozzle test:

Atools software setup:

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Product data sheet Rev:13 July 2015 14 of 56
2017 Double DX5 print head mode

Nozzle A Cable position(left) NozzleB Cable position (Right)

Nozzle A Inside

Nozzle B Outside

Nozzle test:

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Product data sheet Rev:13 July 2015 15 of 56
 Author: Charles
Product data sheet Rev:13 July 2015 16 of 56
2.4.2 DX7 Install

Cable (2Pcs) Through the nozzle fix ,content the print head.
The up cable connected to Carrier board SN1, SN2 socket
The down cable connected to Carrier board SN3, SN4 socket
Note: 2 cable the blue label in the side

Note :The Cable direction，Two

Cable always stay parallel，Ribbon
cable turn contrarotate 90 °
connected to Carrier board.

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Product data sheet Rev:13 July 2015 17 of 56
DX7 colour list

Damper color list,Nozzle test

ATools software setup:

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Product data sheet Rev:13 July 2015 18 of 56
 2.4.3 DX11 Install

2.4.3.1 install DX11 double head

Cable (2Pcs) Through the nozzle fix ,content the print head.
The up cable connected to Carrier board CN3, CN2 socket
The down cable connected to Carrier board CN1, CN4 socket

CN3 CN2

Note :Left side Note :Right side CN3 CN4

Note :Right side

CN1, CN4 socket
Note :Left side
CN3, CN2 socket

Damper list
K Y M C M C
C

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Product data sheet Rev:13 July 2015 19 of 56
Nozzle test:

2.4.3.2 install DX11 double head

Nozzle A

Nozzle B

K Y M C M C

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Product data sheet Rev:13 July 2015 20 of 56
Nozzle test:

Nozzle A

Nozzle B

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Product data sheet Rev:13 July 2015 21 of 56
 Nozzle A

K K

Nozzle B

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Product data sheet Rev:13 July 2015 22 of 56
2.5 Drink ink for print head

First make all ink damper full ink

1.Use syringe to drink ink for ink damper（Figure2.5.1.1）and bend the same colour of

the ink pipe（Figure2.5.1.2）,make sure you can drink ink out.

Figure 2.5.1.1

Bend ink pipe

图 2.5.1.2
2. Connect the ink damper to print head
Drink ink to print head. Turn on machine and click “Cleaning” key, select
auto-cleaning
When finish auto-cleaning, click “Test” key and check the nozzle state.If not
good ,you can try again

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Product data sheet Rev:13 July 2015 23 of 56
3. Software install

3.1 Usb driver install

3.1.1 Connect the machine and PC by USB cable. Turn on machine.PC will show
setup1(Figure 3.1.1)
Step1: select Install from a list or specific location(Advanced)

Step2 : select USB driver Directory

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Product data sheet Rev:13 July 2015 24 of 56
step 4：select Finish

Step 5: Check FB_Printer

Figure 3.1.3.1

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Product data sheet Rev:13 July 2015 25 of 56
3.2 Rip software install

3.2.1 MainTop software

3.2.1.1 Install MainTop

1. Install Maintop Software.

1.Click here start
install MainTop

2.Setup the installed directory of the software, Please use Windows Default.

Select installation directory

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Product data sheet Rev:13 July 2015 26 of 56
 3.Finished the setup, and restart the computer.

Click“Close”，
restart computer

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Product data sheet Rev:13 July 2015 27 of 56
3.2.1.2 MainTop Printer Setup

Step 1：Printer setup ,the first time we use MainTop

Step 2: Delete old MainTop printer

Delete All old

MainTop printer

Step 3: Install MainTop printer

Step3:Click
Install

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Product data sheet Rev:13 July 2015 28 of 56
Step 4: Select Custom

Step4: Select Custom

Step5 ：Select Directory and Select the MainTop driver and open it.

Step5: Select Directory

Step5 ：Select MainTop driver and Set As Default Printer

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Product data sheet Rev:13 July 2015 29 of 56
 Step5: Click Set As Default Printer

Step6: Click OK

Step6: Click “OK”

Step 4:Add job

Click File\New

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Set pape size (such as 914MM X 1000MM) and Cleck OK

Import Picture

Select the picture directory

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 Click Properties

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Product data sheet Rev:13 July 2015 32 of 56
 Select Script

Script
Select largea_Port

Select Script ( ICC)

Click Auto –set Paper ( ICC)

Click OK

Click OK, start print

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 Click Icon in the lower-right
corner of the window

And the click Start ,the you can print job .

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Product data sheet Rev:13 July 2015 34 of 56
Step7:Copy the file “y14ca.mcm” and finish MainTop driver install
，
After the installation is complete Need to manually copy "*. MCM" to DTP directory, otherwise
print RGB color format image anomalies. (Such as copy disc C: \MainTop\DTP)

Step7: copy "***. MCM" file to DTP

directory. (Such as copy disc C:
\MainTop\DTP)

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Product data sheet Rev:13 July 2015 35 of 56
 Author: Charles
Product data sheet Rev:13 July 2015 36 of 56
 3.2.2 Photoprint

3.2.2.1 Install Photoprint

1. Select the
language.

2. Click "ok", for the next step

4.Select“Next”

3.Select“I accept***”

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Product data sheet Rev:13 July 2015 37 of 56
 5.Select directory

6.Click“Next”

7.Click“Next ”

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Product data sheet Rev:13 July 2015 38 of 56
 After the installation .Automatically entered into Install manager. Or run “Install Manager ” in the
start menu.

Product Selection:Enter you passowrod or select Run in demo mode .as Show as in the figure :

8.Type :password

9.Click Done

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Product data sheet Rev:13 July 2015 39 of 56
3.2.2.2 Photoprint upgarde

1.If PhotoPRINT installed driver, first delete it

1. If PhotoPRINT installed driver,

first delete it

2.Completely close PhotoPRINT software

Pay attention to the lower right corner of PP icon, also need to right click select exit

Win7

or XP system
2.Select Exit

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Product data sheet Rev:13 July 2015 40 of 56
3.Copy the new drive file to install path, replace them
Copy the diagram below all folders Replace the PhotoPRINT installation path

Copy ICCProfile、OutputDriver、
Program to SAi Production Suite
program folder and replace them

4.Restart the PhotoPRINT, installation printer

Note: when you add printer select HYL1301 for HYLPrinter, other

according to the default Settings

4.Select HYL1301

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Product data sheet Rev:13 July 2015 41 of 56
5.Default Job Properties

5. SetupDefault Job Properties

Note: the color management of parameter selection

（2bits）
6. 4color: select CMYK（ ）

：CMYK（
Color mode： （2bits）
）
，(4color :Must select CMYK（
（2bits）
） )

Print mode instructions:

Draft-3pass, Text-4pass, Imgae-6pass,Photo-8pass

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Product data sheet Rev:13 July 2015 42 of 56
4. Main menu

4.1 Operate panel

Print Settings need to be done on the OP panel, then introduces the OP panel.

1. Shortcuts key area 2. Direction key area

3. function menu key

4.Online or Offline

5.Return or End
6.Enter or Pause

Figure 4.1.1.1
Shortcuts key——Shortcuts key include ：“Maintenance key ”、“Test key ”、“Heater
key ”、“User type key ”、“Clean ”、“Remove Data key ”.
Direction key——In Idle mode，the left and right key can move the print head ,the up and
down key can move the mater ；In Main menu mode， the up and the down can move the
cursor on the screen.
Function ——Enter the Main menu .
；
Online or Offline——Enter contact PC mode End contact PC mode.
Return or End——Cancel and return to the top Main menu.
Enter or Pause —— ； ，
In Idle mode, enter the main menu In Main menu mode The cursor
can be selected option to confirm the operation.

4.2 Print

Dirction ——Adjust the direction of the print ，Unidirectional printing

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Product data sheet Rev:13 July 2015 43 of 56
 precision is high，Bi-directional printing speed fast , the default is
Bi-directional.
Speed ——Speed ：High 、standard 、low . the default is High .
Color Thick ——Adjust C、M、Y、K each color ink density ，The numeric
value is higher ,the ink volume is larger ,the default is 40（non-professional
workers do not modify）.
Mask layer ——Adjust the printing accuracy ,The Mask layers higher ,The
higher the precision ,the printing speed low ,the default of High .
Wave—— Wave，wave0~5 machine fixed；wave6：user-defined wave1 or 0.

4.3 Nozzle Test——Through the print color piece, check nozzle state.

Figure 4.1.2.1

4.4 Clean

Auto cleaning ——When the nozzle plot is not very well or nozzle out of
ink ,then use the Clean functions；Automatic ink drink, wipe nozzle, ink spit
cleaning..
Manual ——Separate the functions of automatic cleaning, Use these three
functions respectively.
Drink
Wipe
Spit
Drink 30s
Spit pos——Setting the spit position and the Nozzle plot position ，The
adjusting range is 0~255，The greater value of Spit position is more close to
the platform.
Car Wipe pos——Setting the Wipe position，the adjusting range is 0~100，
There is the horizontality distance the print header with the Wipe. The
greater value of Car Wipe position is more close to the platform.

4.5 Maintenance ——The options menu contains information about the

machine, and printing auxiliary functions
System ——Check system information, and to set printing auxiliary items.
Sytem info ——Display Main board, driver board, Carrier board
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Product data sheet Rev:13 July 2015 44 of 56
 information。
Restore Default ——The car moving, automatic testing machine width.
Lcd Type ——Lcd display . Dislplay Rotate 180 degrees.
PCB watchdog——Detect the Mainboard output port electric current
size , if over the max electric current , the Mainboard will auto off the
power ,protect the Mainboard .
Media detect——Detect the paper .if paper empty , the print will pause
print.
Language—— Select English and Chinese language
Advance
Machine type
Nozzles number ——Used to select effective the number of
nozzle .
Nozzles mode ——Used to select effective type machine,
compatible with single nozzle, double nozzles, Up and Down cap
station machine. Up and Down cap station machine, you will need
to hold the "Exit" key , then you can modified .
Nozzles enable ——Used to select effective print head ,
compatible with single nozzle and double nozzles, up and down cap
station machine. up and down cap station machine, you will need to
hold the "end" key , then to modified .
Sub ink pump —— Inactive ,Please use Disable .
Band system —— Inactive ,Please use Disable.
Car move ——Braking mode setting, " Style A " smooth type; "
Style B " strong brake type; " Style C" is strong smooth enabled, B
mode to improve the printing speed of machine, need to restart the
printer.
Media run dir ——"A" move media to forward ; "B" is the reverse,
change the paper direction
Carriage
Cap pos ——Setting the Carriage home position (Cap station
position )，The adjusting range is 0~255，The greater value of Cap
pos is more close to the platform. ,
Move mode ——Braking mode setting, " Style A " smooth type; "
Style B " strong brake type; " Style C" is strong smooth enabled, B
mode to improve the printing speed of machine, need to restart the
printer.
VPH detect ——Setting the Carriage Print head voltage
detect .default :on. If the voltage is abnormal .the carrriage will
auto off print head power .protect the print head and the carrier
board .
Resistance set——Setting the Carriage detect .if any Yin force
abnormal ,the carriage will auto stop. Protect the carrier board and

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Product data sheet Rev:13 July 2015 45 of 56
 carriage motor (X motor )
Resistance Test——Carriage move detect test ,if use this
function ,the carrier will move out and back home ,show you the
carrier move value
Paper motor
Speed —— Setting the paper feed
Direction —— Setting the paper feed direction .
Roller
Roller in —— Setting the take up paper system
Mode —— Setting the take up paper system detect mode
Damped without take up system sensor
Photoelectric with take up system sensor
Direction—— Setting the take up paper system direction
Sensor mode—— Setting the take up paper system sensor
mode .Please use *A mode
Speed(rpm/5)—— Setting the speed of take up paper system
speed

Roller out —— Setting the feed paper system

Mode —— Setting the take up paper system detect mode
Damped without take up system sensor
Photoelectric with take up system sensor
Direction——
—— Setting the take up paper system direction
Power———— Setting the speed of take up paper system strength
Sensor mode—— —— Setting the take up paper system sensor
mode .Please use *A mode
Cap lift
Mode —— Setting Cap station type. Enable : Up and Down cap
station machine .Disable : Normal cap station machine
Drink pos——Setting the Cap station up and down position(up and
down position Y position ) (Cap station position )，The adjusting
range is 0~255，The greater value of Drink pos is more close to the
print head and Cap station move up
Wipe pos——Setting the wipe position(up and down position X
position ) (Cap station position )，The adjusting range is 0~255，The
greater value of wipe pos is more close to home position and Wipe
move to left
Cap delyay(S) ——Setting the cap position auto move up
Water delyay(S) ——Inactive.
Spit mode ——Setting Spit mode，A is only one nozzle spit position
B is double print head have two nozzle spit position.
UV system —— Inactive ,Please use Disable.
Aid

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Product data sheet Rev:13 July 2015 46 of 56
 Fan in ——Adjustment range is 0-15，Adjust the suction strength ，the
bigger the value, the stronger the suction .Default 14.
Auto Cut ——Select Open .Printer with Auto-cut
Home ——The Carrier go to ink station Adjustment range is 0~255，
Adjust printing N swaths（The number of print pass ）Spray to flash
once，Avoid long time print use a single ink. It is can lead to spit bad for
Other colors of ink .The greater of value，print more Swathes. Default
16。
Dry
Fan out ——Adjustment range is 0-15，Adjust the suction
strength ，the bigger the value, the stronger the suction.
Heat out ——Adjustment range is 0-15，Adjust the heat
strength ，the bigger the value, the stronger the heat .
Work mode——Select the heat mode, the Default is Auto .
Clean strength——Adjustment range is 0~15，Adjust clean
strength .The greater of value, the Clean strength stronger .Default 8.
Localization
Work mode ——Select Manual ,Auto-Power on ,Auto-Every Job ；
Manual : move the carrier to Manually locating datum ;Auto-Power on:
Senior the edge of paper at power on ；Auto-Every job :- Senior the
edge of paper at every job.
Automatic set ——Select Auto-Power on ,Auto-Every Job，Adjustment
range is 0~250，Adjust Automatic set .The greater of value, the
Automatic set bigger .。
Manually Set (Paper size)——Set manually cutting the custom paper
size.
Customer ——Set manually cutting the custom paper size.default
2500mm。
Heat
Work mode ——Select the Platform heat mode ；Print Heat Platform
heat start at print job ；Pre Printed Heat: Platform heat start at Power
on.
Print heat ——Set the print temperature at print job ，setting
range :20℃~60℃.
Pre print heat ——Set the print temperature at Power on，setting
range 20℃~60℃.
User ——setting User .A,B,C,D,E.

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Product data sheet Rev:13 July 2015 47 of 56
5. Calibration machine

5-30

80-120

Figure 4.1.0.1
Figure 4.1.1.1 There are 2 part of the set in the Atools. Calibration settings and Driver
Board feature settings.

5.1 Nozzle state

Nozzle state can print lines or dots check .

Figure 4.1.1.1
Above is lines print , can check nozzle state.

5.2 Parallel veri.Lines

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Product data sheet Rev:13 July 2015 48 of 56
 Figure 4.1.3.1
Check the printer parallel with Long Beam.

5.3 Bidir.Print

Figure 4.1.4.1
Adjust Bidirectional value make the line well .the high Speed machine about 21.

5.4 Vertical axis

Measures the distance of two vertical cross, type in the software

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Product data sheet Rev:13 July 2015 49 of 56
5.5 Double head
Double head Horizontal

Click “print”, modify the parameters until overlap best

line.as shown below：
：

6．
．Double head Vertical

Click “print”, find overlap best line, modify the parameters

and Save

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Product data sheet Rev:13 July 2015 50 of 56
6．
．FAQ and answer

6.1 Error code and instruction

Error codes and instructions

Code Problem Solution
MainBoard memory chip The MainBoard returns factory to be
Code1
read failure repaired
MainBoard printing data The MainBoard returns factory to be
Code2
loss repaired
1.Check the 26pin cable between
mainBoard with CarrierBoard
1.1 Reconnect the 26Pin cable
1.2 Add a 26Pin cable
Mainboard and 2.Check the power of CarrierBoard
Code3 CarrierBoard connection 2.1 Confirm the power indicator of
failure CarrierBoard is normally on
2.2 Confirm the CPU indicator of
CarrierBoard is Twinkle
3. Change the mainboard
4. Change the CarrierBoard
Code4 Empty Empty
Code5 Empty Empty
1.Check the 26pin cable between
MainBoard with CarrierBoard
1.1 Reconnect the 26Pin cable
1.2 Add a 26Pin cable
Communicate exception 2.Check the power of CarrierBoard
Code6 between MainBoard with 2.1 Confirm the power indicator of
carrier board CarrierBoard is normally on
2.2 Confirm the CPU indicator of
CarrierBoard is Twinkle
3. Change the MainBoard
4. Change the CarrierBoard

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Product data sheet Rev:13 July 2015 51 of 56
 The carrier can't move when the machine
powered on ,Check railway above the
platform is clean.
1.Check the encoder sensor and Gratings.
Code7 Carrier blocked 2.Check the cable of Carrier motor
3.Check or change the Driver board
4.Check or change the MainBoard
5.Check or change the CarrierBoard
6.Check or change the Carrier motor
1.Check the system information, Confirm
The information of carrier the program version is right
Code8
register is unusual 2.The CarrierBoard returns factory to be
repaired
1.Restart the machine
CarrierBoard detects out of
Code9 2.Press any key to start the supply ink
ink
system
1. Restart the machine
Driverboard detects
Code10 2.Check the temperature induction cable
temperature is unusual
and heating system
1.Restart the machine
Code11 DriverBoard undefined error
2.Returns factory to be repaired
MainBoard parameters save 1.Restart the machine
Code12
failure 2.Returns factory to be repaired
System time up(Using time
Code13 Contact with factory or supplier to register
is up)
1.Pull the cable of output-port out one by
MainBoard output port one, To find out the Machine Parts shorting
Code14
short circuit circuit.
2.Change the Machine Parts

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Product data sheet Rev:13 July 2015 52 of 56
 Cause description:
1.Machine fault
2.Port current is too large. short circuit or
bad original.
3. Board is bad
1. Machine fault
1.1 Turn off the machine. The railway
oiled with light oil, Forbidden to use the
solid oil.
Code14 V4-Car
1.2 Check if belt is wearing too large
1.3 Check the cable of carrier motor
1.4 Check the parts about carrier
moving
2.Board or Machine Parts is bad
2.1 Check or change the DriverBoard.
2.2 Check or change the carrier motor
2.3 Check or change the CarrierBoard
2.4 Check or change the MainBoard
Cause description: Port current is too
large .short circuit or bad original
1.Change the port, Test it and check if it is
Heat1 still an error. 2.Check
or change the bad original of heating
system The same way is following
questions
Cause description: Port current is too large.
Heat2
short circuit or Change machine Part
Cause description: Port current is too large.
Heat3
short circuit or Change machine Part
Cause description: Port current is too large.
Unwind
short circuit or Change machine Part
Cause description: Port current is too large.
Wind
short circuit or Change machine Part
Cause description: Port current is too large.
Wipe
short circuit or Change machine Part
Cause description: Port current is too large.
Ink2
short circuit or Change machine Part
Cause description: Port current is too large.
Ink1
short circuit or Change machine Part
Cause description: Port current is too large.
Fan in
short circuit or Change machine Part
Cause description: Port current is too large.
Fan out
short circuit or Change machine Part

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Product data sheet Rev:13 July 2015 53 of 56
Code15 Empty Empty
The cause: capping station works off
normal.
1. Software settings mistake
Check the parameters of advance, and
confirm .It is up and down capping system
machine
(Maintenance key/system/advance/Cap lift
Status:d-0-0-1 The Cap ink
/Mode/Enable)
Code16 station position sensor is
2.Board or Hall _Senseor_v00 bad
unusual
(1)Check or change the cable of capping
station sensor.
(2)Check or change the Capping station
sensor
(3)Check or change the up and dowm
station step motor.
(4)Check or change the Mainboard
Code17 Empty Empty
Code18 Empty Empty
The cause: The customer code is mismatch.
Code19 VD:**-**-** Confirm the PCB source or return factory
to be repaired
the MainBoard need registered ,Return
Code20 Mainboard is uninitialized
factory to be registered
The CarrierBoard need registered ,return
Code21 CarrierBoard is uninitialized
factory to be registered
The cause: capping station works off
normal.
1. Software settings mistake Check
the parameters of advance , and confirm
It is up and down capping system
machine(Maintenance
key/system/advance/Cap lift
Up and down capping /Mode/Enable)
Code22
station sensor is unusual 2.Board or Hall _Senseor_v00 bad
(1)Check or change the cable of capping
station sensor.
(2)Check or change the Capping station
sensor
(3)Check or change the up and down
station step motor.
(4)Check or change the Mainboard

Author: Charles
Product data sheet Rev:13 July 2015 54 of 56

Up and down capping
Code23 station step motor detects
unusual
Code24 Boards version is mismatch
System time up(Using time
Code25
is up)
Code26 Unknown mistake
Code27 Paper rolling abnormal
Conduction band detects
Code28
abnormal
Carrier motor works
Code29
abnormally
The cause:capping station works off
normal.
1. Software settings mistake
Check the parameters of advanced
setting,and comfirm It is up and down
capping system machine
(Maintenance key/system/advance/Cap lift
/Mode/Enable)
2.Board or Hall _Senseor_v00 bad
(1)Check or change the cable of capping
station sensor.
(2)Check or change the Capping station
sensor
(3)Check or change the up and dowm
station step motor.
(4)Check or change the Mainboard
The new board(V200)unmatch with old
board,Need to change the right board
Contact with factory or supplier to register
Restart the machine
1.Check the rolling system
(1)If it is normal,Press any key ignore
(2)Press Enter,into MainMemu
*ingore
Disable(Roller mode is Damped)
(Memu:Maintenance key
/system/advance/Roll/Roller in or Roller
out /move mode/Damped or
Photoelectric)
1.Check the light of conduction inductor
2.Check the cable of conduction inductor
1.Restart the machine
2.Chck the cable of carrier motor
3.Change the carrier motor

Author: Charles
Product data sheet Rev:13 July 2015 55 of 56
 1.Check railway above the platform is
clean.
2.Turn off the machine.The railway oiled
with light oil,Forbidden to use the solid
oil.adjust the carrier belt
3.Low the printing speed
4.Change the carrier moving mode
code30 Carrier can't move Memu:maintenance key
/system/advance/Carriage/move
mode/Style A or C
5.Check the cable of carrier motor
6.Repair or change the Driver board
7.Repair or change the Mainboard
8.Repair or change the CarrierBoard
9.Repair or change the carrier motor
CarrierBoard done signal
Code31 Restart the machine
abnormal
Carrier motor electricity is 1.Restart the machine
Code32
too large 2.check the carrier motor
Code33 Carrier printing abnormal Restart the machine
Code34 CarrierBoard abnormal Restart the machine
1.Check the CarrierBoard
Printhead voltage is
Code35 2.Confirm the power voltage is 40V
abnormal
3.Check and Change Carrier Board
Code36 Printing paper out Paper is out,Need to put paper on platform
1.Restart the machine
Code37 Carrier unknown error
2.Returns factory to be repaired
Ink out (The secondary ink
Code38 supplying function is The new with out the function
opened)

Author: Charles
Product data sheet Rev:13 July 2015 56 of 56