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Oral Com Q2 Module 1

Secondary education (Mabini National High School)

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Oral Communication
in Context
Quarter 2 – Module 1:
Types of
Communicative Strategy

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Oral Communication in Context


Alternative Delivery Mode
Quarter 2 – Module 1: Types of Communicative Strategy
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any work of
the Government of the Philippines. However, prior approval of the government agency or office
wherein the work is created shall be necessary for exploitation of such work for profit. Such
agency or office may, among other things, impose as a condition the payment of royalties.

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Every effort has been exerted to locate and seek permission to use these materials from their
respective copyright owners. The publisher and authors do not represent nor claim ownership
over them.

Published by the Department of Education


Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module

Writers: Kyla P. Suba


Feric C. Robis

Editors: Rizza A. Pereyra


Marites M. Aguilar

Reviewers: Bernadette M. Songalia


Gilbert C. Alva

Illustrator: Mark Razul G. Leal

Layout Artist: Gilbert G. Manaois

Management Team: Wilfredo E. Cabral, Regional Director


Job S. Zape Jr., CLMD Chief
Jhonathan S. Cadavido, EPS
Marites A. Ibañez, Schools Division Superintendent
Edgardo B. Militante, Assistant Schools Division Superintendent
Orlando T. Valverde, CID Chief
Godofredo C. Mercado, EPS In-Charge of LRMS
Erma S. Valenzuela, EPS

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Department of Education – Region IV-A CALABARZON

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Oral Communication
in Context
Quarter 2 – Module 1:
Types of
Communicative Strategy

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Introductory Message
For the facilitator:

Welcome to the Oral Communication in Context 11 Alternative Delivery Mode (ADM)


Module on Types of Communicative Strategy!

This module was collaboratively designed, developed and reviewed by educators both
from public and private institutions to assist you, the teacher or facilitator in helping
the learners meet the standards set by the K to 12 Curriculum while overcoming
their personal, social, and economic constraints in schooling.

This learning resource hopes to engage the learners into guided and independent
learning activities at their own pace and time. Furthermore, this also aims to help
learners acquire the needed 21st century skills while taking into consideration their
needs and circumstances.

In addition to the material in the main text, you will also see this box in the body of
the module:

Notes to the Teacher


This contains helpful tips or strategies that
will help you in guiding the learners.

As a facilitator you are expected to orient the learners on how to use this module.
You also need to keep track of the learners' progress while allowing them to manage
their own learning. Furthermore, you are expected to encourage and assist the
learners as they do the tasks included in the module.

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For the learner:

Welcome to the Oral Communication in Context 11 Alternative Delivery Mode (ADM)


Module on Types of Communicative Strategy!

The hand is one of the most symbolized parts of the human body. It is often used to
depict skill, action and purpose. Through our hands we may learn, create and
accomplish. Hence, the hand in this learning resource signifies that you as a learner
is capable and empowered to successfully achieve the relevant competencies and
skills at your own pace and time. Your academic success lies in your own hands!

This module was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to
process the contents of the learning resource while being an active learner.

This module has the following parts and corresponding icons:

What I Need to Know This will give you an idea of the skills or
competencies you are expected to learn in the
module.

What I Know This part includes an activity that aims to


check what you already know about the
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.

What’s In This is a brief drill or review to help you link


the current lesson with the previous one.

What’s New In this portion, the new lesson will be


introduced to you in various ways such as a
through story, a song, a poem, a problem
opener, an activity or a situation.

What is It This section provides a brief discussion of the


lesson. This aims to help you discover and
understand new concepts and skills.

What’s More This comprises activities for independent


practice to solidify your understanding and
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.

What I Have Learned This includes questions or blank


sentence/paragraph to be filled into process
what you learned from the lesson.

What I Can Do This section provides an activity which will


help you transfer your new knowledge or skill
into real life situations or concerns.

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Assessment This is a task which aims to evaluate your


level of mastery in achieving the learning
competency.

Additional Activities In this portion, another activity will be given


to you to enrich your knowledge or skill of the
lesson learned. This also tends retention of
learned concepts.

Answer Key This contains answers to all activities in the


module.

At the end of this module you will also find:

References This is a list of all sources used in developing


this module.

The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any part of the
module. Use a separate sheet of paper in answering the exercises.
2. Do not forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the directions carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do not
hesitate to consult your teacher or facilitator. Always bear in mind that you are
not alone.

We hope that through this material, you will experience meaningful learning and
gain deep understanding of the relevant competencies. You can do it!

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What I Need to Know

This module was designed and written with you in mind. It is here to help you
master the types of communicative strategy. The scope of this module permits
it to be used in many different learning situations. The language used
recognizes the diverse vocabulary level of students. The lessons are arranged
to follow the standard sequence of the course. But the order in which you read
them can be changed to correspond with your needs.

The module consists of one lesson, namely:


 Types of Communicative Strategy

After going through this module, you are expected to:


1. distinguish various types of communicative strategy;
2. engage in a communicative situation; and
3. use acceptable, polite, and meaningful communicative strategy.

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What I Know

Directions: Choose the letter of the best answer. Write the chosen letter on a
separate sheet of paper.

1. This is a communicative strategy that we use when we want to


establish a topic in a conversation.
A. nomination
B. restriction
C. turn-taking
D. topic-control

2. It is a communicative strategy used to end a conversation.


A. termination
B. topic-shifting
C. topic-control
D. repair

3. It involves moving from one topic to another.


A. termination
B. topic-shifting
C. topic-control
D. repair

4. This strategy is used to address the problems encountered in a


conversation.
A. termination
B. topic-shifting
C. topic-control
D. repair

5. This strategy limits what a speaker can say to avoid ideas that are
unnecessary and irrelevant to the topic.
A. nomination
B. restriction
C. turn-taking
D. topic-control

6. During group discussion, the leader asks everyone to brainstorm


about the possible topics for the group research. What communicative
strategy is employed?
A. nomination
B. restriction
C. turn-taking
D. topic-control

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7. Hearings in the senate usually include oral testimony from witnesses


followed by questioning of the witnesses by members of Congress. Which
communicative strategy is employed in the above procedure?
A. termination
B. topic-shifting
C. topic-control
D. repair

8. Every time your group conducts a meeting, nothing is accomplished


because the time is used up due to irrelevant and unnecessary topics
that intervene the discussion.

As the group leader, how will you keep your members focused on the
agenda of the meeting using the restriction strategy?
A. Tell them that they will get kicked out from the group if they will
not cooperate.
B. End the meeting immediately as soon as the group begins to
talk about other things irrelevant to the agenda.
C. Give instructions before the meeting starts to confine and limit
what they can say.
D. Show disappointment.

9. Which of the following responses uses repair as communicative


strategy?
A. “Best regards to your family! See you around.”
B. “Please enlighten me about the solution to the issue you are
suggesting.”
C. "Excuse me, can you please repeat the question?”
D. “By the way, I need a few personal details about yourself.”

10. Which of these shows turn-taking strategy?


A. "I will hear your suggestion after you listen to my plan.”
B. "Ok, I am listening. Go on.”
C. "Precisely! That is a very good reason why we need to come up
with a contingency plan.”
D. “Group 1 will talk about the advantages of technology while
group 2 will talk about its disadvantages.”

11. Among these statements, which can be used for topic shifting?
A. "Did you know that washing your hands with soap for 20
seconds will protect you from Corona Virus?”
B. “Let’s call it a day. We can all go home.”
C. “Wait. Before I forget to tell you, did you know we have a new
classmate?”
D. "I would like to clarify two things regarding the announcement
that I had made.”

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12. Everyone wants to talk. They all want their opinion to be heard. What
would be the most appropriate response to give everybody equal
opportunity to talk?
A. “We will definitely go nowhere with all of you talking all at once!”
B. "Everyone, please calm down.”
C. "All I can hear is noise.”
D. "Everyone will be heard. Let’s begin with you, Nathan.”

13. You are reporting in front of the class and you sense that your
classmates did not understand the last part that you’ve just said. Which
of the following responses best addresses the issue?
A. "I am sorry if you did not get my point, but we need to move on
to the next topic.”
B. “Let me say it once again... This is what I mean...”
C. "I hope everybody understood what I said.”
D. "I am wasting my time with all of you.”

14. You are talking to Sheila for half an hour now and you notice that
her responses are beginning to get short and most of them are just nods
and smile. How would you end your conversation with her?
A. "Did I bore you with my stories?”
B. "This is what I really wish to say...”
C. "Thank you for your time. It’s nice talking with you. See you
next time.”
D. “I understand that you are not interested anymore. I’ll just go.”

15. You want to make a conversation with the new student in your class.
Which is the best way to establish a topic?
A. "Why did you transfer to our school?”
B. "Do you want to join our club?”
C. "I have heard that you are from Bicol. I think the beaches there
are great.”
D. “Can I talk to you?”

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Lesson Types of Communicative


Strategy

This lesson introduces you to different communicative strategies that people


use in engaging to a communicative situation. Understanding how these
strategies work in a conversation is important for a good and successful
communication.

What’s In

“Communication is your ticket to success, if you pay attention and learn to do


it effectively.” --Theo Gold

Conversation is interactive communication between two or more people, and


it is a significant part of our everyday life. Speech act is a tool in engaging to
a conversation. In the previous lesson, you have learned that a speech act is
an utterance that a speaker makes to achieve an intended effect. It is how you
express yourself to communicate your wants and needs, to achieve a desired
goal. We are attuned in everyday conversation not primarily to the sentences
we utter to one another, but to the speech acts that those utterances are used
to perform such function. Some of the functions which are carried out using
speech acts are giving opinion, offering an apology, greeting, request,
complaint, invitation, compliment, or refusal.

Talking with the family during a meal, listening to a confiding friend on the
phone, participating in discussion at school, and presenting report in a
meeting at work are some instances of the communicative situations that we
are usually engaged in and it is essential to understand the role of different
communicative strategies that we can employ for an effective communication.

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What’s New

Describe the different conversations you are usually engaged in. Use
complete sentences for your answers.

1. HOME

____________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________

2. SCHOOL

____________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________

3. COMMUNITY

____________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
____________________________________

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Describe your experiences in communicating with other people by


answering the questions below.

 How do you usually start a conversation?


 What are the problems that you had encountered during a
conversation and how did you address them?
 Have you experienced engaging in a conversation with a topic that you
are not comfortable with? How did you manage it?

Read the story below and observe how the conversation takes place.

“Table number 5,” I muttered looking at


the invitation in my hand. I looked around the
exquisitely decorated hall and finally found my
seat. I greeted the other delegates at the table
with a smile and a little nod. I was so nervous.
It was my first time to attend that kind of event.
It was a seminar for senior high school, and I
was the representative of our school. I sat down,
grabbed my phone in my pocket, and started
browsing my Facebook like all the other 3
students at the table were doing while waiting
for the program to begin. “Hey, have you heard
that Maymay Entrata will host this event?” All our attention went to her as
she broke the silence. I noticed at once how pretty she is with her long black
hair draping her shoulders. “Really? As in Maymay Entrata, the winner in the
reality TV show Pinoy Big Brother?” asked the boy in heavy glasses. She
nodded. “Besides being a reality show winner, Maymay is also a singer,
actress, composer, model, and writer.” “Wow! Are you a fan? You know many
things about her,” she replied with a grin and amazement to what I said. “Well,
I am a fan too!” said the other boy in our group and we all laughed. “By the
way, I am Anne. I am from Batangas,” she finally introduced herself. I was
really waiting to know her name. Everyone in our table started to introduce
themselves, including me.

 How would you describe the atmosphere before the interaction


among the group began?
 How did Anne begin the conversation? What was the topic of the
conversation?
 When did the shift in topic happen? What expression was used to
make the shift? What was the next topic of the conversation?
 Describe the effect that the conversation gives to the situation in the
story.

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What is It

Engaging in a conversation is not just a simple process of talking and


listening. Cohen (1990) states that it is bound by implicit rules that requires
strategies to be able to start and maintain conversation.

Types of Communicative Strategy

The following are some strategies that people use when communicating:

1. Nomination
A speaker carries out nomination to collaboratively and productively
establish a topic.

You use this strategy to open a topic and start a conversation. Nomination is
usually employed at the beginning of interaction to set the purpose of
conversation.

Examples:

You may start off with making inquiries, giving compliment, asking for
opinion, or offering help. This could efficiently signal the beginning of a new
topic in the conversation.
 “Have you heard about “the new normal”?
 “I saw your TikTok post on Facebook. It’s really great.”
 “What can you say about our new plan for the project? Do you think it
will work?”
 You are the new student, right? Would you like me to tour you around
the campus?

Remember to avoid questions that are too personal like asking about how
much money the person or his parents are earning. This may make the person
you are talking to uncomfortable and may refuse to talk with you. Topics like
politics and religion should also be avoided because these may cause quarrel
or disagreement.

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2. Restriction
Restriction in communication refers to any limitation you may have as a
speaker.

It is a strategy used when responses need to be within the set categories or


instructions. These instructions confine you as a speaker and limit what you
can say.

Examples:

 In your class, you might be asked by your teacher to brainstorm on


peer pressure or deliver a speech on digital natives. In this case, you
cannot decide to talk about something else.
 You are invited to the police station to answer some questions about
what you know about the accident.

3. Turn-taking
It pertains to the process by which people decide who takes the
conversational floor.

Turn-taking strategy allows all participants in the conversation a chance to


speak. You can use this strategy to avoid taking over the whole conversation.

Examples:

 You can employ this strategy by making your response shorter yet
informative enough to express your ideas and feelings.
 Spoken cues such as “What do you think?” or “You wanted to say
something?” provide others a chance to speak. Pausing is a nonverbal
cue that will do as well.

Remember to listen to the other person talking instead of just waiting for your
turn to talk. This way, you can have a meaningful and productive
conversation. Also, always show politeness when you need to take the
conversational floor from the person currently speaking.

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4. Topic Control
Topic control covers how procedural formality or informality affects the
development of topic in conversations.

This is a strategy used when there is a need to control and prevent


unnecessary interruptions and topic shifts in a certain conversation. Using
this strategy makes the conversation to stay focused on the topic throughout
the discussion and keeps the development of the topic going by asking
questions.

Examples:

 During a board meeting, the director manages the communication and


directs who may speak to collectively develop the topic of conversation.
 In the senate session, the senate president presides the meeting.
Senators who wish to speak asks permission to the senate president.
 Expressions like “Okay, so much for that… “Let's go back to the topic.”
and “Going back to what we are talking about…” can be used to keep
the conversation within the topic when there is a sudden shift.

5. Topic Shifting
Topic shifting involves moving from one topic to another.

This strategy is used to change the topic to a new one which helps
communication keep going.

Examples:

 You may use conversational transitions that indicate a shift like “By
the way...”, “Before I forget...”, “Which reminds me of,” and the like.
 In a report presentation you may use expressions like “Moving on to
the next topic…”, “Now, let’s talk about…”, “This time, let me tell you
about…”
Remember that Topic shifting requires a good timing. So, make sure
that topic is adequately discussed before changing it to another one.
There may be a need to shift topic when there’s a pause in
conversation, minimal response like nodding and smiling.

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6. Repair
Repair refers to how speakers address the problems in speaking, listening,
and comprehending that they encounter in a conversation.

Repair is the self-righting mechanism in any social interaction (Schegloff et.


al, 1977). We can employ this strategy whenever we encounter problems in
communication to prevent a breakdown.

Examples:

Speaker may use recasting or changing the form of message to a more


understandable one using the following expressions:

 “What I mean is….”


 What I am trying to say is that…”

The speaker may repeat his/her statements using the following expressions:

 “Let me repeat myself.”


 “Again…”
 I would like to reiterate that…”

Repair strategies also include requesting clarification or making a clarifying


question, request for repetition, and request for definition, translation or
explanation.

 I am sorry but what do you mean by “new normal?”


 “Does it mean that we do not need to come to school if there are no face-
to-face classes?
 “Can you please repeat the last part of the instructions?”
 “Doc, can you please explain what a ferritin test is?”
 Could you please clarify your state?

Repair may also include addressing physical and physiological issues


affecting communication.

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7. Termination
Termination refers to the conversation participants’ close-initiating
expressions that end a topic in a conversation.

This strategy is used to end an interaction or close a topic. Most of the time,
the topic initiator or the person who opened the topic takes responsibility to
signal the end of the discussion as well.

Examples:

You may use the following expressions to end a conversation:


 “It’s nice catching up with you. I must be going.”
 Thanks for your time. See you around.
 Regards to your wife. See you soon.”

In other situation, you may end the topic by sharing what you learned from
the conversation.

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What’s More

Directions: Select the most acceptable, polite and meaningful response in


each situation by choosing the letter of the best answer.

Situations Responses

______1. Your leader unconsciously A. “I am sorry for interrupting you


read the instruction too fast. but can you read it once more?”
B. “Sorry, but I did not understand
the instruction.”
C. “Excuse me, I will not
understand the instruction if you
are reading too fast.”

______2. During the club meeting, A. “I want all of you to listen to me.”
you want to express your B. “I think I have a better idea so
ideas in resolving the issues hear me out.”
you are all in.
C. “Excuse me everyone, can I
share my ideas about it?”

_____3. You want to end your A. “I think I need to go.


phone conversation with Goodbye!”
your friend since your B. “Hey, friend! as much as I want
mother is asking you for to go on in our conversation but
something. my mom is asking me for
something, can you just call me
later?”
C. “Sorry I can’t talk to you
right now. Goodbye.”

______4. It is your first time A. “Hi! Nice meeting you. My sister


meeting your sister’s best shares a lot of things about you.”
friend. B. “You work in a big corporation,
right? How much do you earn?
C. “Hi! You look younger in the
picture.”

_____5. You want your classmate A. “Hello! Classmate can you help me
to help you in answering in answering this?”
your assignment. B. “I helped you last time, can you help
me this time?”
C. “I need you to help me with my
assignment.”

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What I Have Learned

What are the different types of communicative strategy? Let us recall them by
completing the concept map below.

_____________________________1. ______________________________2.

It refers to the conversation It refers to how speakers address the


participants’ close-initiating problems in speaking, listening and
expressions that end a topic in a comprehending that they may
conversation Strategy. encounter in a conversation Strategy.

_____________________3. _______________________4.
TYPES OF It is a process by which
It covers how
COMMUNICATIVE people decide who takes
procedural formality or
STRATEGY
informality affects the the conversational floor.
development of topic in
conversations strategy.

_________________5. ___________________6. _____________________7.

This means limitation It involves moving It collaboratively and


you may have as a from one topic to productively establishes
speaker strategy. another strategy. a topic.

What are the Do’s and Don’ts in communication according to communication


strategies?

Do’s Don’ts

1. 1.

2. 2.

3. 3.

4. 4.

5. 5.

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What I Can Do

I. Talk to me! Assume that you are in the situation given below
and complete the following conversations using acceptable, polite
and meaningful various communicative strategies that you
learned. Use a separate sheet in answering this activity.

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Assessment

I. True or False.

Directions: Read each statement carefully and write TRUE if it is correct and
FALSE if it is wrong.

____________1. Repair in communication refers to any limitation you may have


as a speaker.

____________2. Turn-taking pertains to the process by which people decide


who takes the conversational floor.

____________3. Communication must be only acceptable, polite and


meaningful when talking to your superior.

____________4. Termination refers to conversation participants’ close initiating


expressions that end a topic in a conversation.
____________5. Nomination covers how procedural formality and informality
affects the development of conversation.
II. Identification.
Directions: Identify the type of communicative strategy evident in each
statement. Write your answers on a separate sheet of paper.
___________6. “Ok goodbye! See you around.”
___________7. “Hello, I guess you are familiar. Have we met before?”
___________8. “Anyone, who is not in favor of my idea?
___________9. “May I request everybody to be quiet so we can proceed to the
next part of our discussion?”
___________10. “Sorry but can you repeat your question?”
___________11. “That was an excellent solution to resolve this issue.”
___________12. “Do you have any clarification about our contingency plan this
school year?”
___________13. “The president will lead the meeting and then the secretary will
write the minutes.”
___________14. “In addition, to what you have said, I think we should also
assure the safety of our learners in times like this.”
___________15. “The rules only specified in the ordinance will be followed.”

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Additional Activities

Movie Mo ‘To! Think of three scenes from your favorite


movies where different communicative strategies were
employed in one conversation. Watch each scene and
evaluate if it employs acceptable, polite and meaningful
communicative strategy. Use the table below for your
evaluation.

Movie Communicative Reason why it is an


(scene, context and strategy used acceptable, polite
characters) and meaningful
communicative
strategy.
1.

2.

3.

Be guided by the rubric below in answering the third column of the table:

5pts 4pts 3pts 2pts 1pt

if the given if the given if the given if the given


if the given
scene context scene, context scene, context, scene, context
scene, context
and characters and characters and characters and characters
and characters
completely closely moderately slightly
did not match
matched the matched the matched the matched the
the idea of the
idea of the idea of the idea of the idea of the
communicative
communicative communicative communicative communicative
strategy used.
strategy used. strategy used. strategy used. strategy used.

17

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18
What I Know What's More Assessment
1. A 1. A TRUE or FALSE
2. A 2. C
3. B 3. B 1. FALSE
4. D 4. A 2. TRUE
5. D 5. A 3. FALSE
6. B 4. TRUE
7. C 5. FALSE
8. C
9. C IDENTIFICATION
10. A
11. C 1. Termination
12. D 2. Nomination
13. B 3. Turn-taking
14. C. 4. Repair
5. Repair
15. C
6. Termination
7. Nomination
8. Turn-taking
9. Topic shifting
10. Restriction
Answer Key
lOMoARcPSD|29276700
lOMoARcPSD|29276700

References
Cohen, Andrew D. Language Learning: Insights for Learners, Teachers, and
Researchers. Boston: Heinle & Heinle, 1990.

Colmenarez, Edixon. “The Important Art of Being a Good Conversationalist”, The


Costa Rica News. Accessed May 26, 2020.
https://thecostaricanews.com/the-important-art-of-being- a-good-
conversationalist.

Green, Mitchell. "Speech Acts", The Stanford Encyclopedia of Philosophy (Winter


2017 Edition), Edward N. Zalta (ed.). Accessed May 26, 2020.
https://plato.stanford.edu/archives/win2017/entries/speech-acts/>.

Johannson, Anna. (“7 Ways to Start a Conversation that Leads Where You Want It
to”Accessed May 27, 2020. https://www.inc.com/anna-johansson/7-ways-to-
start-a-conversation-that-leads-where-you-want-it-to.html.

Schegloff, Emmanuel, Jefferson, Gail., & Sacks, Harvey. “The Preference for
Self-Correction in the Organization of Repair in Conversation.” Language
53 (1977): 361-382.

Schiffman H. “Speech Acts and Conversation, Language Use: Functional


Approaches to Syntax”. Accessed May 27, 2020.
https://www.sas.upenn.edu.

19

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lOMoARcPSD|29276700

For inquiries or feedback, please write or call:

Department of Education - Bureau of Learning Resources (DepEd-BLR)

Ground Floor, Bonifacio Bldg., DepEd Complex


Meralco Avenue, Pasig City, Philippines 1600

Telefax: (632) 8634-1072; 8634-1054; 8631-4985

Email Address: blr.lrqad@deped.gov.ph * blr.lrpd@deped.gov.ph

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