Professional Documents
Culture Documents
Advocacy is a concept embraced by social work and advocating for clients is vital for the social
work profession. The primary goals of advocacy are achieving social justice and people
empowerment. In achieving these goals, a proactive, responsive and participatory approach is
necessary (Pardeck, 1996).
The advocacy role, from a social context, includes the redistribution of power and recourse to an
individual or group, guarding their rights and preserving their values, conserving their best
interests and overcoming the sense of powerlessness (Pardeck, 1996. pg 151).
Advocacy
Robert L. Schneider, Lori Lester and Julia Ochieng
https://doi.org/10.1093/acrefore/9780199975839.013.10
Summary
Social work advocacy is “the exclusive and mutual representation of a client(s) or a cause in a
forum, attempting to systematically influence decision-making in an unjust or unresponsive
system(s).” Advocacy was identified as a professional role as far back as 1887, and social
workers consider client advocacy an ethical responsibility. Social workers are increasing the use
of electronic advocacy to influence client issues and policy development. As client and societal
needs evolve, universities should emphasize advocacy in their curricula, and the National
Association of Social Workers should promote electoral and legislative initiatives that reflect an
emphasis on social and economic injustices.
The goals of an advocacy campaign may range from drafting and passing a new or
amended law against domestic violence; to reforming the judicial system; to
litigating a test case using international human rights standards in domestic
courts; to monitoring the implementation of international human rights standards
in a local context.
Advocacy for systems change should aim to improve respect for and the
protection of women's human rights. Within the broad human rights framework,
advocacy initiatives should reflect of specific country conditions. Advocacy
initiatives under the human rights perspective, however, tend to focus on
improving the human rights system at all levels, meaning from local government
institutions up to intergovernmental organizations, such as the United Nations.
See: Advocacy Tools , StopVAW.
Those who advocate for the human rights of women and girls or “women human
rights defenders” may be at risk of the very human rights violations they are
attempting to remedy. Women human rights defenders may experience gender-
based discrimination, prejudice, public repudiation, threats of and actual violence
against them. In holding governments accountable, women human rights
defenders may even face arrest, detention or death. As of January 2007, the UN
Special Rapporteur on the situation of human rights defenders had received 449
cases of violations against women human rights defenders. (See: Claiming Rights,
Claiming Justice: A Guidebook on Women Human Rights Defenders , Asia Pacific
Forum on Women, Law and Development, 15-17, 2007)
WHAT IS ADVOCACY?
DOES ADVOCACY ALWAYS INVOLVE CONFRONTATION?
WHY AND WHEN WOULD YOU CHOOSE ADVOCACY?
WHAT ARE THE BASIC COMPONENTS OF ADVOCACY?
WHAT IS ADVOCACY?
Before direct action comes planning, and before planning comes an understanding of what needs
to be put in the plan. So first, here's a reminder of what advocacy is (as well as what it's not).
You join a group that helps build houses for the poor--that's wonderful, but it's not advocacy (it's
a service)
You organize and agitate to get a proportion of apartments in a new development designated as
low to moderate income housing - that's advocacy
You spend your Saturdays helping sort out goods at the recycling center - that's not advocacy (it's
a service)
You hear that land used for the recycling center is going to be closed down and you band together
with many others to get the city to preserve this site, or find you a new one. Some of you even
think about blocking the bulldozers, if necessary - that's advocacy
Advocacy usually involves getting government, business, schools, or some other large institution
(also known as Goliath) to correct an unfair or harmful situation affecting people in the
community (also known as David, and friends). The situation may be resolved through
persuasion, by forcing Goliath to buckle under pressure, by compromise, or through political or
legal action.
Several ingredients make for effective advocacy, including:
When your direct experience or preliminary research shows you cannot achieve your goals in any
other way
When you are sure you have (or will have) the capacity to carry it through
When you have enough enthusiasm and energy to last for what could be a long haul!
This chapter will help you get launched. And this particular section will give you a taste of
what's coming up in the seven remaining sections of the chapter, where you will gain a deeper
understanding of the issue, identify allies and opponents, plan out your strategy and tactics, and
evaluate your efforts.
You accuse the local hospital of turning away a sick patient, without checking your facts. The
hospital proves that it treated the man, but he discharged himself early.
You push your allies out of shape by launching a press release that uses their name, without
checking the wording with them first.
You announce a big demonstration outside the hospital, and only three people show up.
You are aware of a growing problem of homelessness, particularly among people with small
children
You feel that not nearly enough is being done in your community to prevent youth smoking
Your group is afraid that a new industrial park up river will pollute the water
Your vision and mission is to provide a place to live that is warm and safe
Your objective is to build a house
Your strategy will take the form of blueprints for the house
Your action plan will include the specifics: who will pour the concrete for the foundation, put up
a frame, add the roof, et cetera, and when will they do it
IN SUMMARY
Advocacy is exciting work. You get the pleasure of fighting the good fight, and sometimes, the
thrill of victory. In order to have that, though, you need to get through all of the day-to-day
details and specifics. You'll need to keep an eye on the forest while working on the trees
individually. By going through this chapter carefully, we think you will be better prepared to
bring about the changes that matter to your community.
Advocacy
From Wikipedia, the free encyclopedia
Forms[edit]
There are several forms of advocacy, each representing a different approach in a way
to initiate changes in the society. One of the most popular forms is social
justice advocacy.[according to whom?]
The initial definition does not encompass the notions of power relations, people's
participation and a vision of a just society as promoted by social justice advocates. For
them, advocacy represents the series of actions taken and issues highlighted to change
the “what is” into a “what should be”, considering that this “what should be” is a more
decent and a more just society (ib., 2001.)[full citation needed] Those actions, which vary with the
political, economic and social environment in which they are conducted, have several
points in common (ib., 2001.)[full citation needed] They:
Budget advocacy: another aspect of advocacy that ensures proactive engagement of Civil
Society Organizations with the government budget to make the government more
accountable to the people and promote transparency. Budget advocacy also enables
citizens and social action groups to compel the government to be more alert to the needs
and aspirations of people in general and the deprived sections of the community.
Bureaucratic advocacy: people considered "experts" have more chance to succeed at
presenting their issues to decision-makers. They use bureaucratic advocacy to influence the
agenda, although at a slower pace.
Express versus issue advocacy: These two types of advocacy when grouped together
usually refers to a debate in the United States whether a group is expressly making their
desire known that voters should cast ballots in a particular way, or whether a group has a
long-term issue that isn't campaign and election season specific.
Health advocacy: supports and promotes patients' health care rights as well as enhance
community health and policy initiatives that focus on the availability, safety and quality of
care.
Ideological advocacy: in this approach, groups fight, sometimes during protests, to advance
their ideas in the decision-making circles.
Interest-group advocacy: lobbying is the main tool used by interest groups doing mass
advocacy. It is a form of action that does not always succeed at influencing political
decision-makers as it requires resources and organization to be effective.
Legislative advocacy: the "reliance on the state or federal legislative process" as part of a
strategy to create change.[4]
Mass advocacy: any type of action taken by large groups (petitions, demonstrations, etc.)
Media advocacy: "the strategic use of the mass media as a resource to advance a social or
public policy initiative" (Jernigan and Wright, 1996). In Canada, for example, the Manitoba
Public Insurance campaigns illustrate how media advocacy was used to fight alcohol and
tobacco-related health issues. We can also consider the role of health advocacy and the
media in “the enactment of municipal smoking bylaws in Canada between 1970 and 1995.” [5]
Special education advocacy: advocacy with a "specific focus on the educational rights of
students with disabilities."
Different contexts in which advocacy is used:
In a legal/law context: An "advocate" is the title of a specific person who is
authorized/appointed in some way to speak on behalf of a person in a legal process.
In a political context: An "advocacy group" is an organized collection of people who seek to
influence political decisions and policy, without seeking election to public office.
In a social care context: Both terms (and more specific ones such as "independent
advocacy") are used in the UK in the context of a network of interconnected organisations
and projects which seek to benefit people who are in difficulty (primarily in the context of
disability and mental health).
In the context of inclusion: Citizen Advocacy organisations (or programmes) seek to cause
benefit by reconnecting people who have become isolated. Their practice was defined in
two key documents: CAPE, and Learning from Citizen Advocacy Programs.
Tactics[edit]
Margaret E. Keck and Kathryn Sikkink have observed four types of advocacy tactics:
1. Information politics: quickly and credibly generating politically usable information and
moving it to where it will have the most impact.
2. Symbolic politics: calling upon symbols, actions, or stories that make sense of a situation
for an audience that is frequently far away.
3. Leverage politics: calling upon powerful actors to affect a situation where weaker
members of a network are unlikely to have influence.
4. Accountability politics: efforts to hold powerful actors to their previously stated policies or
principles.[6]
These tactics have been also observed within advocacy organizations outside the USA.
[7]
Aims[edit]
Advocacy in all its forms seeks to ensure that people, particularly those who are most
vulnerable in society, are able to:[citation needed]
Topics[edit]
See also: social issue
People advocate for a large number and variety of topics. Some of these are clear-
cut social issues that are universally agreed to be problematic and worth solving, such
as human trafficking. Others—such as abortion—are much more divisive and inspire
strongly-held opinions on both sides. There may never be a consensus on this latter
type of issues, but intense advocacy is likely to remain. In the United States, any issue
of widespread debate and deeply-divided opinion can be referred to as a social issue.
The Library of Congress has assembled an extensive list of social issues in the United
States, ranging from vast ones like abortion to same-sex marriage to smaller ones
like hacking and academic cheating.[10]
Topics that appear to involve advancing a certain positive ideal are often known as
causes. A particular cause may be very expansive in nature — for instance,
increasing liberty or fixing a broken political system. For instance in 2008, U.S.
presidential candidate Barack Obama utilized such a meaning when he said, "this was
the moment when we tore down barriers that have divided us for too long; when we
rallied people of all parties and ages to a common
cause."[11] Change.org and Causes are two popular websites that allow people to
organize around a common cause.
Topics upon which there is universal agreement that they need to be solved include, for
example, human trafficking, poverty, water and sanitation as a human right.[12]
"Social issues" as referred to in the United States also include topics (also known as
"causes") intended by their advocates to advance certain ideals (such as equality)
include: civil rights, LGBT rights, women's rights, environmentalism, and veganism.
Transnational advocacy[edit]
Advocates and advocacy groups represent a wide range of categories and support
several issues as listed on worldadvocacy.com.[13] The Advocacy Institute,[14] a US-based
global organization, is dedicated to strengthening the capacity of political, social, and
economic justice advocates to influence and change public policy.[15]
The phenomenon of globalization draws a special attention to advocacy beyond
countries’ borders. The core existence of networks such as World Advocacy or
the Advocacy Institute demonstrates the increasing importance of transnational
advocacy and international advocacy. Transnational advocacy networks are more likely
to emerge around issues where external influence is necessary to ease the
communication between internal groups and their own government. Groups of
advocates willing to further their mission also tend to promote networks and to meet
with their internal counterparts to exchange ideas.[6]
Transnational advocacy is increasingly playing a role in advocacy for migrants rights,
and migrant advocacy organizations have strategically called upon governments and
international organizations for leverage.[7]
Transnational advocates spend time with local interest groups in order to better
understand their views and wishes.
1. Set a Goal.
2. Define Your Message.
3. Build a Team.
4. Map Out a Timeline.
5. Develop Your Communications and Activities.
Your organization can take this template and make it your own,
personalizing it to accomplish your specific goals. In this post, we'll talk
through one at a time, starting with setting a goal.
The best goals for advocacy campaigns follow the SMART heuristic:
Specific
Measurable
Actionable
Realistic
Time-Bound
From that list you can see how “fixing the wrongs in the world,” though
noble, isn’t a SMART goal. Instead you’ll want something far more
manageable, like stopping a bill from passing or changing a specific
policy.
Without breaking down your goals into attainable steps and tackling
them one at a time, your grassroots supporters will get discouraged by
the lack of visible progress.
Of course, your goal isn't much use if you can't track your progress
toward it. For that, you need advocacy software like Salsa, which
produces custom reports to track your unique goals:
With dashboards at your fingertips, you can ensure that every step
your team takes is a step toward completion of your goals.
Once you have your SMART goal, get ready to define your message.
Your message is what unifies your organization and attracts people to
your campaign.
To revisit the piñata example from the goal-setting section of this post,
an advocacy campaign without a clearly defined message would be
like attending a party with a piñata, St. Patrick’s day decorations, a
birthday cake, and mistletoe hanging in the door frames.
If your message isn’t clearly defined, supporters will have as good a
chance of figuring out your goal as someone would ascertaining the
theme of that very confusing party.
With Salsa, you can do all of the above (and more!) with highly
customizable action alerts, like this one:
You should ensure that as members of your team spread your
message to potential supporters, they're all on the same page. Read
on to the next section to learn about putting together a team that can
sustain this cohesion in messaging!
Chances are, if you already have a goal and your message, you likely
have some team members on board. But before you start, you need to
make sure you have a team that can work well together and represent
all the needs of the campaign.
You'll need a team leader, authorities in advocacy campaigns,
specialists in the subject matter of your campaign,
communications managers, software experts or consultants, and
administrative help, among others.
You might already have someone in-house that would be a great fit to
lead your advocacy campaign. The advantage to hiring from within is
the familiarity existing staff members have with your organization. You
don't have to explain what your organization values or how you
operate because they already know!
Whether you decide to recruit from within or without, look for these
qualities in a strong campaign director:
The right advocacy software will keep your campaign organized, just
like traditional fundraising software, with dashboards and reporting.
The difference is most obvious in the necessary communication
features.
There's a lot you need to share with your supporters, such as
important campaign updates, online petitions, lists of legislators and
their contact information, and materials for them to share with their
own social networks. Advocacy software facilitates close connections
with your supporters via newsletters, automatic alerts, social media,
and more.
Step five is necessary to carry out the good work you’ve done in steps
one through four. You need a means of channeling all of your planning
into effective action.
You could send out an online petition, have volunteers call members
of the community, or host a town-hall-style meeting to discuss the
issue. With Salsa, you could even coordinate all three or some
combination thereof. Check out Salsa's targeted action feature, which
allows you to send messages to pre-set segments of your supporters:
For example, let's say you're sending out a targeted action that asks
supporters to contact their legislator. You'll want to tailor this request
to each individual supporter, rather than send out a generic call to
action.
Using data recorded in your CRM, you can segment your supporters
by their region, legislator, interests, or other key factors. Then, you'll
send customized targeted action forms (like petitions) to these specific
supporters.
That way, people always feel like your organization is speaking directly
to them and values their support personally. When individuals are
confident that your team takes their support seriously, they'll be more
likely to take action for your cause today and in the future.
Once you have your plan in place, you’ll need to employ a selection of
best practices to maximize your efforts.
To begin, try out these 8 best practices and see where they take your
advocacy campaign:
7. How will the campaign engage its supporters? How will the tactics get executed?
What kinds of action opportunities is the campaign offering constituents, members, or
volunteers? The era of one-size-fits-all campaigns is over – your campaign tactics should be
customized and meet your people where they are in order to offer them meaningful ways
to get involved.
Essentially, the point to emphasize here is that your online and offline
advocacy actions should coexist. The better integrated your work is,
the easier life will be for your team and your supporters.
The best way to balance your online and offline activities? Keep track
of your donors, volunteers, and other supporters in your
constituent database software.
You can use software like this to get an overview of your supporters'
engagement histories, including when and how they give, their
volunteer history, or how they've engaged with your cause online.
Think through the mission of your campaign, and if you’re asking for a
specific action, make sure you know what that act will hopefully
accomplish.
People invested in your cause will want to help, but they’re going to
want to know what they’re doing and why. It’s not an unreasonable
ask.
It’s far harder to establish that kind of credibility with the disconnect
and relative anonymity that the internet culture fosters. That’s why it’s
all the more important that you make your online requests more
trustworthy. To build trust, be transparent about the exact impact
you’re hoping to have.
If your organization has taken similar steps in the past, you can even
bolster confidence with your previous success stories.
You’ll also need to be able to trace a line from the action itself to the
fulfillment of your goal and the service of your cause. Give people a
sample of the micro and the macro as you explain the purpose and
decision behind choosing this particular action.
With the help of the internet, the physical act of spreading the word is
easy-peasy. Don’t let the ease of sharing fool you, though. Your
content has to be worth sharing in the first place. Your
communications need to cut through the clutter that crowds social
media and the internet in general. Reach out and grab the attention of
your potential supporters!
Through email
On social media
In person
On the phone
Through direct mail
Don’t let all those options go to waste!
For example, if your last campaign yielded tons of response from your
email series, continue down that path the next time around. You can
even dive further into the investigation and see what sorts of emails
were most effective.
This step will come with time. You can’t track communication history
with contacts that you don’t have. So, as you build up your support
base, make sure you’re proactive about using your CRM to keep
records of key behaviors.
If you have a big supporter pool, you likely won’t be able to take an
approach that is this customized with each contact. You can however,
segment your supporters who share similar preferences and provide a
reasonable level of personalization.
For those supporters, you can segment them out and practice
cultivation measures, like arranging an in-person meeting or hosting
an informational luncheon.
This time around, there’s not the second half. Point five is solely about
keeping your friends close. What does that mean for advocacy
campaigns? It means you should be doing all you can to:
For the third group, the people in power who can effect change, you’ll
want to make sure you’re reaching out to the right targets and
handling your interactions appropriately. The right target is someone
who is in power and open to what you’re advocating for. If someone is
firmly closed off to what you’re asking, you won’t get anywhere, and
you’ll be wasting your time.
You want a target who can become an ally, not an immovable wall
between your organization and your goal.
7. Be crystal clear.
Transparency is key. You should:
Emphasize exactly what the action will accomplish — People want to know what they’re
being asked to get involved with, and they want to be able to evaluate the likelihood of
their participation resulting in real, notable outcomes.
Draft direct messaging — If you’re asking someone to send an email to a member of
Congress, make sure that the wording in the email is persuasive and straightforward. You’ll
also want to ensure those sending the email can take your template and customize it. A
personal touch can go a long way when it comes to getting through to recipients.
Give a concrete direction: The action you’re requesting of your advocates and the actions
they’re requesting of their various power players have to both be reasonable and concrete.
Someone receiving a request should be able to diagnose exactly what’s being asked of
them.
Keep people updated: Supporters will want to know the results of their efforts. It’s human
nature. Tell them what has occurred. Show your appreciation for their work. And, offer next
steps if applicable.
Those are just four of the many ways you can be crystal clear. Think
through what your group can do to be as transparent as possible.
But, here’s the crux – many online actions aren’t effective in achieving
offline results and don’t grow your list. In fact, only about 10 percent
of people complete an online action (like signing a petition). You’re
going to need a lot more than that to bolster your grassroots
campaigning.
How do you make your online actions more effective and grow your
base through your advocacy efforts? Here are 9 tips that can help:
5. Find and thank your messengers. By this, I mean: find those who
are spreading the word and influencing their profession or
community. Thank them for being an advocate and get to know them,
especially if they are bloggers.
Difficulties with advocacy arise if the advocate tries to impose their own opinion on the
service user, who may be vulnerable, and open to suggestion. The lack of statutory
advocacy means that most services are provided by those who have already experienced
similar situations, and who may have a biased view or are not trained to deal with
difficult situations (Adams et.al. 2002)
This statement proves to be true because at the personal level, because the majority of
the community that come to our organisation are feeling oppressed by themselves
because of not being able to access facilities and not receiving the advice in maintaining
their health, hygiene and environment.
At the cultural level oppression is coming from other communities because they feel
that they are superior to them, due to the fact that they are more familiar with the
services and maybe able to speak English, therefore demoralising the community .
At the structural level, institutions such as schools, hospitals, social security offices,
advice centres the list is endless do not provide a facility whereby individuals from the
community can access them, whereby denying them their rights.
As an advocate it was my duty to challenge what the service users where feeling and
going through, whereby I would empower them to access necessary services and direct
them to attend relevant courses in order to tackle there problems and emotional
feelings.
Print Resources
Advocacy and Campaigning Course Toolkit (INTRAC). This online PDF provides
theoretical and practical information for advocating and establishing a positive
campaign.
Advocacy Toolkit (International Competition Network). The purpose of this toolkit is
twofold: (1) Share and disseminate alternative approaches to advocacy across
competition agencies; and (2) Provide a useful, practical guide to competition agencies
looking to amend or refresh their current approach.
Altman, D., Fawcett, S., Seekins, T., & Young, J. (1994). Public Health Advocacy:
Creating Community Change to Improve Health. Stanford Center for Research in
Disease Prevention. Palo Alto,CA.
Article: Community Health Advocacy (U.S. National Library of Medicine). Loue, S.
(2006). Community health advocacy. Journal of Epidemiology & Community Health,
60(6), 458-463. This article addresses six key questions about advocacy and highlights
the foundational issues of advocating for community health.
Avner, M., & Smucker, B. (2002). The lobbying and advocacy handbook for nonprofit
organizations: Shaping public policy at the state and local level. Amherst H. Wilder
Foundation. This book offers a clear step-by-step guide to implementing a successful
advocacy program at both the state and local levels.
Bobo, K., Kendall, J., Max, S.(1991) Organizing for Social Change: a manual for
activists in the 1990s. Minneapolis, MN. Midwest Academy.
10 Common Elements of Successful Advocacy Campaigns (PDF). This freely accessible
PDF is Chapter 6 from the Lobbying Strategy Handbook. This particular chapter
discusses steps 4-7 in the list of ten.
Community Health Advocates (from Community Health Advocates website) is a health
portal to advocates who work to help their communities get, keep, and use health
coverage. Through the portal, there is access to several publications designed to educate
advocates and consumers on gaining health coverage.
Daly, J. (2012). Advocacy: Championing ideas and influencing others. New Haven, CT:
Yale University Press. Practical knowledge for transforming advocacy ideas into
practice are provided, emphasizing the power of action-oriented marketing. Daly draws
off of current research in the fields of persuasion, power relations, and behavior change
to explain how to successfully advocate for a cause.
How - and Why - to Influence Public Policy. (1996). Community Change. 17, 1-40.
How to Run an Online Advocacy Campaign (Network for Good Website). On this
webpage, a blueprint is provided for designing and running an online advocacy
campaign.
Libby, P. (2011). The lobbying strategy handbook: 10 steps to advancing any cause
effectively. SAGE Publications, Inc.This book provides a 10-step framework that walks
readers step-by-step through the elements of a lobbying campaign. Three separate case
studies are used to show how groups have successfully employed the model.
Sen, R. (2003). Stir it up: Lessons in community organizing and advocacy. Jossey-Bass;
1st Edition. Sen goes step-by-step through the process of building and mobilizing a
community and implementing key strategies to affect social change. Using case studies to
illustrate advocacy practices, Sen provides tools to help groups tailor his model for their
own organizational needs.
Understanding Advocacy (Article from International Water and Sanitation Centre (IRC))
provides basic information about communication, action, and goals as they pertain to
advocacy.