XL Axiata Implementation DRA

Flow Control

Prepared by: Date:

Reviewer: Date:

Approver: Date:
 Contents

1 Description of Change and Change Influence........................................................................1

1.1 Change Purpose.....................................................................................................................................................................1
1.2 Basic Information and Change Plan......................................................................................................................................1
1.2.1 Network Topology.................................................................................................................................................................1
1.2.2 Change Batches.....................................................................................................................................................................2
1.2.3 Peripherals.............................................................................................................................................................................2
1.3 Change Influence...................................................................................................................................................................3

2 Preparations for Change...............................................................................................................4

2.1 Composition of Change Team and Responsibility of Team Members..................................................................................4
2.1.1 Change Team of XL Axiata...................................................................................................................................................4
2.1.2 Huawei On-site Change Team...............................................................................................................................................4
2.1.3 Huawei Support & Guarantee Team......................................................................................................................................4
2.2 Remote Access.......................................................................................................................................................................5
2.3 Tool and Software Preparation..............................................................................................................................................5
2.4 Check of Equipment Running...............................................................................................................................................6
2.5 Change Risks and Countermeasures.....................................................................................................................................6
2.6 Confirm Work Before Change...............................................................................................................................................6

3 Operation Steps for Change........................................................................................................8

3.1 Overall Description of Change Steps....................................................................................................................................8
3.2 Preparation for Change Implementation...............................................................................................................................8
3.3 Operation Steps for Change...................................................................................................................................................9
3.4 Test and Verification..............................................................................................................................................................9
3.5 Solution for Changeback In the Case of Failure.................................................................................................................10
3.5.1 Definition of Change Failure...............................................................................................................................................10
3.5.2 Overall Description of Changeback....................................................................................................................................10
3.5.3 Changeback Steps................................................................................................................................................................10
3.5.4 Tests After Changeback.......................................................................................................................................................11
3.5.5 Changeback Risk Analysis..................................................................................................................................................11
3.6 Change of Spare Parts and Emergency Workstation...........................................................................................................12

4 Work After Change.....................................................................................................................13

4.1 Observation..........................................................................................................................................................................13
4.2 Other work...........................................................................................................................................................................13

Issue ()
1 Description of Change and Change Influence

1.1 Change Purpose

Change Indonesia XL Implementation Solution for DRA Flow Control
Purpose*

1.2 Basic Information and Change Plan

1.2.1 Network Topology
Network
topology
diagram*

Issue ()
1.2.2 Change Batches
No. NE NE QTY Change Start En Current Version* Target Version*
Type* ID/Name * Date* Tim d
* e* Ti
me
*

1 SPS CBTSPS0 1 2024-01- 22:0 05: SPS No version change

1 15 0 00 V500R020C13SPH2
12
2 SPS SNBSPS0 1 2024-01- 22:0 05: SPS No version change
1 15 0 00 V500R020C13SPH2
12

1.2.3 Peripherals
No. Related NE type Related NE ID/Name Version

1 CSCF CBTCSCF01 V500R021C10SPH11

1
2 CSCF SNBCSCF01 V500R021C10SPH11
1
3 ATS CBTATS01 V500R021C10SPH11
5
4 ATS SNBATS01 V500R021C10SPH11
5
5 CCF CBTCCF01 V600R021C10SPC10
0
6 CCF SNBCCF01 V600R021C10SPC10
0
7 CCF CBTCCF02 V600R021C10SPC10
0
8 CCF SNBCCF02 V600R021C10SPC10
0
9 MRFP CBTMRFP01 V500R021C10SPC10
0
10 MRFP SNBMRFP01 V500R021C10SPC10
0
11 SPG CBTSPG01 V500R021C10SPC10
1
12 SPG SNBSPG01 V500R021C10SPC10

Issue ()
 No. Related NE type Related NE ID/Name Version

1
13 SPG CBTSPG02 V500R021C10SPC10
1
14 SPG SNBSPG02 V500R021C10SPC10
1
15 SPG CBTSPG03 V500R021C10SPC10
1
16 SPG SNBSPG03 V500R021C10SPC10
1

1.3 Change Influence

Change Scope ☐First Site Whole Network ☐Region ☐City ☐Others
Special Scenarios ☐Application at the first site ☐Single site ☐Perform operations at the DR site at
the same time. ☐No disaster recovery is performed on the target hardware.
☐Typical Scenarios of Major Accidents N/A ☐Three-layer decoupling ☐Two-
layer decoupling ☐N/A ☐OthersIf yes, please fill in
Key Features and DRA ☐SCP STP ☐MNP ☐Flexible Routing ☐OthersIf yes, please fill in
Business

Related Business Commercial use ☐Not put into commercial use ☐OthersIf yes, please fill in
Amount

Customer Concern Customer Low-level Concern ☐Customer Mid-level Concern ☐Customer

High-level Concern ☐External event ☐Internal event ☐OthersIf yes, please fill in
Change Influence 1, no voice service impact;
2, during license loading operation, no KPI impact;
3, during license loading operation, no alarm reported;
4, no CDR impact during this operation.

Issue ()
2 Preparations for Change

2.1 Composition of Change Team and Responsibility of Team

Members
2.1.1 Change Team of XL Axiata
Telephone
Name* Responsibility/Position*
No.*

Maristo Cahya +62878-

XL SOM
Bintarum 7876-6499
+62859-
Tirta Ganda XL Core Engineering
3041-5915
+62 817-
Patria Adhistian XL SOM
211-213

2.1.2 Huawei On-site Change Team

Name* Responsibility/Position* Telephone No.*

+62-8119107929(1st)/
Asnely Ahmad SPM
+62-87886554400(2nd)
+62-85695415528(Isat)/
+62-
Xiong Wei TD
82125754177(Tsel)/+62-
85973281908(XL)
+62-
Fika Mareta Wijaya Local TD 8111086351(Preferred)/
+62-87871805770(XL)
Muhamad Hary +62-82122000332/+62-
Change Operation
Fitriyanto 83822400970
Sulthan Kemal
Change Operation +6281218864686
Abdalla 00826259
Arif Romli Change Operation +62 819-0884-2430
Hani Sulistiawati Change Operation +62 856-4890-0156

Issue ()
2.1.3 Huawei Support & Guarantee Team
Name Responsibility/Position Telephone No.

GTAC Hotline Support if there's any problem +862981770999

2.2 Remote Access

Item* Preparation status* Owner*

Remote Access Solution1* Hary/

(Main Solution) OK ☐NOK ☐NARemarkfulfill the access method Kemal/
Hani/Arif
Remote Access Solution2* Hary/
(Backup Solution) OK ☐NOK ☐NARemarkfulfill the access method Kemal/
Hani/Arif
Remote Access available ☐Unavailable ☐N/A Hary/
Authorization* Attachment:ID20221128001 Kemal/
Hani/Arif
Attachment:ID20221207003
Remote Access Test* Testing Date：2024-01-15 Hary/
Kemal/
Speed：0.1 Second
Hani/Arif
Packet Drop Rate：0.1 %
Attachment：Remote Access Testing Proof

2.3 Tool and Software Preparation

Type Content* Owner*

Tools* Hary/Kemal/
CyberArk, LMT, U2020, SSH, FTP
Hani/Arif
Communication Hary/Kemal/
backup* ☐Backup Mobile Other Operator SIM Card ☐NA ☐Other Hani/Arif
（essential for high ItemIf have others please fullfill
risk change）
Version software Hary/Kemal/
☐Yes NARemarkPlease fullfill detail version information Hani/Arif
License Hary/Kemal/
Yes ☐NARemarkPlease attach the license files Hani/Arif
Test tools ☐Service Test Tool Other ItemIf have please fullfill the details Hary/Kemal/

Issue ()
 Type Content* Owner*

Hani/Arif

2.4 Check of Equipment Running

Check Item* Check result or steps*

Alarm Pass ☐Not Pass ☐NARemarkUpload the Proof

KPI Pass ☐Not Pass ☐NARemarkUpload the Proof
Hardware operation Pass ☐Not Pass ☐NARemarkUpload the Proof
status

2.5 Change Risks and Countermeasures

No. Main Issues and Risks Description Possibility Impact Operatio
n

1 Degradation after implmenetation ☐High ☐Middle ☐High ☐Middle contact

Low Low with
GTAC and
R&D to
solve.

2.6 Confirm Work Before Change

No. Confirm Work Before Change Completion Owner
Date

1 Readiness of remote login to the NE 2024-01-15 Hary/Kemal/

Hani/Arif
2 Confirm change risk and emergency measures 2024-01-15 Hary/Kemal/
Hani/Arif
3 Readiness of change back solution 2024-01-15 Hary/Kemal/
Hani/Arif
4 Confirm data and configuration are backed up 2024-01-15 Hary/Kemal/
Hani/Arif
5 confirm network KPI are recorded 2024-01-15 Hary/Kemal/

Issue ()
 No. Confirm Work Before Change Completion Owner
Date

Hani/Arif
6 Readiness of change personnel 2024-01-15 Hary/Kemal/
Hani/Arif
7 Readiness support and guarantee team 2024-01-15 Hary/Kemal/
Hani/Arif
8 Readiness of mobile phone test 2024-01-15 Hary/Kemal/
Hani/Arif
9 Readiness of new license files 2024-01-15 Hary/Kemal/
Hani/Arif

Issue ()
3 Operation Steps for Change

3.1 Overall Description of Change Steps

No Main steps Start Time End Time
.

1 Preparation 22:00 23:00

2 Operation 23:00 02:30
3 Verification 02:30 03:00
4 Rollback 03:00 04:00
5 Test After Change back 04:00 04:30
6 Complete 04:30 05:00

3.2 Preparation for Change Implementation

No. Confirm Work on Change Day* Completi Owner*
on Time*

1 Confirm data and configuration are backed up 16:00 Hary/

Kemal/
Hani/
Arif
2 Confirm Network performance is tested and recorded 16:00 Hary/
Kemal/
Hani/
Arif
3 readiness of test personnel 16:00 Hary/
Kemal/
Hani/
Arif
4 Readiness of relevant equipment maintenance personnel 16:00 Hary/
Kemal/
Hani/
Arif
5 Readiness of relevant eqipment maintenance personnel 16:00 Hary/
Kemal/
Hani/
Arif

Issue ()
3.3 Operation Steps for Change
No. Change Step* Detail Operation* Imple Star End
mentat t Time
ion Tim *
Person e*
*

1 Data Backup 1. Run below command to back up system: Hary/ 22:0 23:00
BKP SYS: BKTYPE=LOCAL; Kemal/ 0
Hani/
2. Export MML script to external PC: Arif
EXP MML: EXPTYPE=LOCAL;
After command complete, download the backup file
from OMU by File Transfer Service, the backup file
on OMU folder
“/opt/HUAWEI/cgp/workshop/omu/share/export/mit/
mml”
2 Back up active Save all active alarms to external PC. Hary/ 23:0 23:30
alarm Kemal/ 0
Hani/
Arif
3 Implement the Implmen below change in software parameter and Hary/ 23:0 02:00
configuration flow control Kemal/ 0
Hani/
Arif

3.4 Test and Verification

No. Test Item* Operation Method* Owner Start End
* Time* Tim
e*

1 Alarm To check whether have new alarm generate Hary/ 02:00 03:00
after operation. Kemal/
Hani/
Arif
2 KPI Monitoring to check the KPI result after operation on Hary/ 02:00 03:00
EMS side to confirm wheter there is any Kemal/
change. Hani/
1. Rate of Successfully Transferred Arif

Issue ()
 No. Test Item* Operation Method* Owner Start End
* Time* Tim
e*
Messages
2. Successful Processed Rate of Diameter
Messages
3. Number of Diameter TPSs

3.5 Solution for Changeback In the Case of Failure

3.5.1 Definition of Change Failure
Define what is a change failure and who can recognize a change failure (negotiate with the user before the change
to determine this part).

Changeback Time* 03:00

Changeback Huawei Side: Xiongwei (TD) and Asnely Ahmad (PM)

Decision Maker* Customer Side: Patria Adhistian
Changeback 1. Not within the time specified by the scheme to complete the operation
Condition 2. After the implementation, service is abnormal.

3.5.2 Overall Description of Changeback

Briefly describe the changeback in an overall manner.

3.5.3 Changeback Steps

Describe changeback steps in details, clarify owners, and specify the time period needed for completing each step.

No. Change Operation Content* Owner Start End

back * Time Time
Steps* * *

1 Disablin Disable flow control in diameter peer Hary/ 03:00 04:00

g flow /*Configure flow control on outgoing requests for a peer for Kemal/
control rollback by disabling the switch*/ Hani/
Arif
MOD DMPEER: DN="CBTCNBUPCFVOLTE",
PRTTYPE=DIAMETER, FCOUTSWT=CLOSE;
MOD DMPEER: DN="SBYSNBUPCFVOLTE",
PRTTYPE=DIAMETER, FCOUTSWT=CLOSE;
MOD DMPEER: DN="CBTVUPCC07",
PRTTYPE=DIAMETER, FCOUTSWT=CLOSE;

Issue ()
 No. Change Operation Content* Owner Start End
back * Time Time
Steps* * *

MOD DMPEER: DN="SBYVUPCC08",

PRTTYPE=DIAMETER, FCOUTSWT=CLOSE;
2 Check Check the DM PEER Hary/ 03:00 04:00
after LST DMPEER:DN="CBTCNBUPCFVOLTE"; Kemal/
change Hani/
LST DMPEER:DN="SBYSNBUPCFVOLTE"; Arif
LST DMPEER:DN="CBTVUPCC07";
LST DMPEER:DN="SBYVUPCC08";
3 Revert Revert back software parameters Hary/ 03:00 04:00
Back Kemal/
SoftPara Hani/
LST SFP:SPID=P59; Arif
MOD SFP: SPID=P59, MODTYPE=P0, VAL=1;

LST SFP:SPID=P279;
MOD SFP: SPID=P279, MODTYPE=P0, VAL=0;

LST SFP:SPID=P346;
MOD SFP: SPID=P346, MODTYPE=P0, VAL=0;

3.5.4 Tests After Changeback

Describe the tests that shall be conducted after changeback and clarify test owners.

No. Test Item* Operation Method* Owner* Start End

Time Tim
* e*

1 alarm check check the actived alarm. Hary/Kemal/ 04:00 05:00

Hani/Arif
2 equipment status check equipment/modules status by Hary/Kemal/ 04:00 05:00
check LMT. Hani/Arif
3 KPI Monitoring to check the KPI result after operation Hary/Kemal/ 04:00 05:00
on EMS side to confirm wheter there is Hani/Arif
any change.
1. Rate of Successfully Transferred
Messages
2. Successful Processed Rate of

Issue ()
 No. Test Item* Operation Method* Owner* Start End
Time Tim
* e*
Diameter Messages
3. Number of Diameter TPSs

3.5.5 Changeback Risk Analysis

Analyze the risks that may be brought by changeback, and provide corresponding countermeasures.

No. Main Issues and Risks Possibility Impact Countermeasure

Description

1 equipment status is abnormal after ☐High ☐High trouble shoot with

rollback. ☐Middle Middle GTAC, if cannot solve
Low ☐Low within 5 minutes,
contact TD and
Product Leader.
2 Traffic abnormal or main KPI is ☐High ☐High Contact GTAC hotline,
degraded after rollback ☐Middle Middle Contact TD,
Low ☐Low
Contact Product
Leader

3.6 Change of Spare Parts and Emergency Workstation

Determine the time, and clarify owners for the change of spare parts and emergency workstation. The change of
spare parts and emergency workstation shall be finished within one week after successful change.

Issue ()
4 Work After Change

4.1 Observation
Consider effected business and function of this operation, and refer the product guidance/customer requirement,
set specific KPI, alarm, monitor items, etc.
Specify owners for maintenance during the equipment observation period after the change and state work
contents.

No. Observation Observation Method* Owner

Observation Time*
Item* *

1 No Critical Alarm Query the active alarm via Hary/

appears on U2020 LMT/U2000, U2020, 2024-01-16 09:00-- 2024-01-16 Kemal/
and surrounding 17:30 Hani/
system. Arif
2 KPI Performance Through U2000, make sure Hary/
the KPI performance still Kemal/
normalafter activity: Hani/
1. Rate of Successfully 2024-01-16 09:00-- 2024-01-16 Arif
Transferred Messages 17:30
2. Successful Processed Rate
of Diameter Message
3. Number of Diameter TPSs

4.2 Other work

Clarify owners, provision time, and materials that shall be provided.

No. Work Content* Owner*

1 inform cutomer to change user credential Hary/

Kemal/
Hani/Arif

Issue ()