JWI 520: People Management

Course Guide

Week Topics

7. Performance Review We examine why performance management is important and how today’s
and Feedback Skills unpopular performance review models can be redesigned. We explore how
managers can assess their employees effectively and deliver actionable
feedback that helps to improve performance.

8. Coaching, Development, This week explores the related areas of professional development, employee
Culture, and Motivation motivation, and organizational culture. We consider how to build a culture that
motivates top talent to stay and grow professionally within the organization.

9. Letting People Go Letting people go is a task that most managers dread, but with the right
knowledge it can be less daunting. We examine when to let individuals go, and
how to conduct the process with respect and candor. We consider the impact
of reorganizations and layoffs on all the parties involved.

10. Full Circle: Reset Your We end the course by recognizing the cyclical nature of workforce strategy. We
Workforce Strategy explore how you can use your new and improved employee management skills
to encourage growth, support new initiatives, and lead productive change.

INSTRUCTIONAL MATERIALS
Required Resources

Welch, J. & Welch, S. (2005). Winning. New York: HarperCollins.

McCord, P. (2018). Powerful: Building a Culture of Freedom and Responsibility. United States:
Silicon Guild.
Articles and videos are provided within the course.

CONTACT INFORMATION FOR PROBLEMS OR ISSUES

• Have a curriculum-related question? Contact your instructor for assistance.

• Have a technology-related question? Contact JWMI Tech Support at (888) 596-5964 x3 or
techsupport@jwmi.com.
• Have a student services-related question? Contact Student Services at (703) 561-2128
or stusupport@jwmi.com.

© Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University. This
course guide is subject to change based on the needs of the class.

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