Conclusion

The emergence of the COVID-19 pandemic has impacted various aspects of an individual.
The World Health Organization declared it a worldwide pandemic in 2020, classifying it as a
public health emergency of global significance. Due to the high rate of transmission, this
epidemic was dispersing rapidly over the world. This pandemic mostly affected the medical
staff who had contact with the patients during the epidemic. They ran a higher chance of
developing burnout symptoms as a result. Because of their line of work, they were always
under strain and worried about contracting diseases from the patients. First and foremost, it
has had a negative impact on the mental health of healthcare workers in various countries.
The rate of depression, stress, anxiety as well as health increased extensively after the
pandemic (Hassanie et al., 2022). There was a common fear of close contact with COVID-19
patients, getting infected by a covid-19 infected patient, and lack of personal protective
equipment as well as information and guidance subjected to the primary risk factors for the
mental health of people working at hospitals. Healthcare workers are regarded as the frontline
workers and essential employees who were treating COVID-19 patients by risking their own
lives in danger. Thus the chances of employees getting infected by the COVID-19 virus were
high. They were working without enough information and guidelines concerning the virus
and its infection. They were also forced to make inhuman decisions in order to prioritize the
care with several limited medical resources that were present (Carola et al., 2022). As
illustrated in the research it has utilized the job demand control support model which helps in
establishing the well-being of employees at the workplace and thus explains how certain job
demands can cause stress and the job control and support can help in coping with the stress
that is being developed. It was clear that to maintain a proper and high level of mental well-
being among the employees there should be a proper coping strategy that could help them in
overcoming the stress and anxiety that they have at work. Thus, the firm should know the
different coping strategies that would help the employees in maintaining their mental health
efficiently. In general, positive coping strategies such as meditation, humor, help-seeking,
and others could help the employees to maintain a quality working life as well as well-being
in their mental health. There are also negative coping strategies such as self-harm, and
avoidance which acts as risk factor for the poor well-being and quality of working life for an
employee working at hospitals.

During the cover 19 pandemics, several effective coping strategies will be utilized by the
employees working at hospitals such as communication through social behaviors and others.
The process of communication in hospitals which may be between colleagues or doctors has
changed due to the emergence of the COVID-19 pandemic. Safe as well as clear workplace
communication is an effective coping strategy that could help in keeping the working
environment positive. Here during the pandemic, healthcare workers faced various uncertain
situations that have led to hampering the communication process present between colleagues.
communication is noted as a key factor for a positive work environment as well as the mental
health of employees. whenever the employees feel that the communication with each other is
effective their level of mental well-being is increased and it leads to increased productivity
and output by the employees (Olaya et al., 2021). The next coping strategy that was
suggested in this research was to give importance to self-care. Self-care has been attracting
the attention of mental health studies in recent days and it must be implemented by different
healthcare workers. It can ensure that the mental health of healthcare workers is high during
the pandemic. Personal protective equipment, which was in short supply, was scarce
everywhere. All of these factors combined with the possibility of contracting an illness while
working long hours in a hospital or clinical setting resulted in a rise in HCW stress. Those
who were anxious about the doctor appeared to be worn out as well. This resulted in poor
patient outcomes, including medical errors and poorer patient satisfaction, as well as adverse
consequences on the HCW's physical, emotional, and feeling of presence. HCWs saw a heavy
workload, clinical uncertainty, and a lack of social support. Longer working hours were
prevalent, along with irregular and rotating shifts. However, this process of self-care is
crucial for healthcare workers to cope with the workload as well as the increasing uncertainty
that is present. Thus, to balance the work life and other areas of their life it becomes difficult
for healthcare workers to implement several practices by themselves. Different healthcare
practices were also suggested such as healthy sleep and diet, meditation, spiritual practices,
relaxation, and others the workers.

Healthcare workers across the globe have to deal with different obstacles such as office loads,
time constraints, workload, and emotional demands. A proper system that tends to emphasize
self-care, as well as personal and mental Wellness, is to be developed in hospitals. This can
help in eradicating the symptoms of anxiety, burnout, mental exhaustion, and decreased
productivity in employees at hospitals. The healthcare worker has a major symptom known as
burnout which negatively affected the people, patient, as well as health service combined
(Clemente et al., 2021). This COVID-19 pandemic has boosted the need for services provided
by doctors as the situation was worse. There was a large threat of impact on humans and their
mental well-being. It also had a negative impact on the physical as well as psychological
aspects of individual healthcare workers all across the globe who operated on the front line.
As they directly suffer the effects, it was difficult for the HCWs to continue the Covid-19's
broad use. One of the crucial requirements of the pandemic condition was personal protective
equipment, or a PPE kit. This was another element that added to the stress and inefficiency of
the healthcare staff. The heavy workload contributed to the stress that the employees felt at
work. Intentionally more patients were being admitted to hospitals at the same time. They
have suffered from different obstacles such as longer working durations, the shortage of staff,
and the lack of equipment that provided safety for the workers and others (Coco et al., 2021).
Various services are demanded by patients thus the fear of getting contacted with COVID-19
patients, worrying about family co-workers and friends, and others evolved. The research
also analyzed that understanding the different elements that can help to safeguard the health
of healthcare workers was an important aspect for any hospital or organization working in the
healthcare sector. This was considered the first step in order to prevent burnout as well as
stress that healthcare workers had. Excessive demand at work for a longer duration was a
primary factor that acted as a catalyst for burnout whereas the different resources present at
the work had an opposite impact accordingly.

To conclude through this research, different factors such as long shifts, loss of physical and
mental security, heavy workload, ethical conflicts, administrator impact, and loss of social
support are the few factors that have contributed to enhancing and boosting stress and anxiety
among healthcare workers. There were also other different factors such as perceived job
security, ethical conflicts, depression, sleep disorder, stress, and another that has affected the
emotional balance of the healthcare workers (Sánchez et al., 2021). This stress at work has
impacted the professionalism efficiency as well as the quality of working life that a
healthcare worker. There were also different job-related risk factors that were identified
through the research. The research defines burnout as a certain situation that is being
considered due to the cause of prolonged work-related stress which was not in proper control.
Another factor that was identified in the research report was the impact of social media and
the news that was spread through these platforms on the mental health of healthcare workers.
Social media is being used by different healthcare professionals and this has changed the
mental health issues that they have. Many of the experts in healthcare were dependent on the
resources that were present on the Internet in order to know the spread of COVID-19 and
concerned knowledge. Contrary to the general population, healthcare professionals have been
entrusted with identifying, treating, and caring for persons with COVID-19. Due to their
considerable role in the present public health crisis, these professionals have been exposed to
risks on both a physical and psychological level. Since they work in demanding
environments, are overworked, fear getting the virus, and avoid or limit contact with friends
and family, healthcare workers have been particularly mentally and emotionally impacted by
the outbreak. These environmental changes, notably job stress and social isolation, have
significantly reduced and weakened their usual sources of social support.

There were several Strategies that were suggested by the research which could help
healthcare workers to maintain their mental health efficiently. They could get benefited from
various aspects when they received the information correctly concerning the situation of the
pandemic. Further clear communication between colleagues and subordinates would also
help them to know and handle the situation better. External factors like shifting infection
rates, which are intrinsically related to hospital admissions, especially in the context of a
COVID-19 pandemic, have a considerable impact on needs (Ergai et al., 2022). As job needs,
talents, and outcomes vary from month to month within a single individual, these cyclical
work settings call for an interpersonal relationship (or intrapersonal) viewpoint. Particularly,
monthly labour and personal resources have a positive relationship with job dedication,
whereas monthly workload has a positive relationship with fatigue. Resources at home and at
work should be used to control the link between monthly workload and weariness, with the
relationship being lessened in months where health care workers have more resources. A
proper work or shift schedule could help them in providing proper rest and could also help in
handling the covid-19 patients and thus safeguard them. Providing the healthcare workers
with proper protective types of equipment and the needed resources can also help in coping
with the situation that is been aroused.
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