S.

No Triggered Scenario SMS Sample

1 Registration SMS Welcome to GlamourBook India. Visit us:
2 Order Confirmation www.GlamourBook.com
Order Placed: Your GlamourBookfor exciting offers
Order IDand wideisrange of
<Var1>
3 Shipment Shipped successfully
Shipped: Your placed and will reach
GlamourBook orderyou by <Var2>.
ID <Var1> of <Var2>..
4 Shipment Delivered item/s
Delivered: Your GlamourBook order ID <Var1>your
is shipped. Please visit <LINK> to track of <Var2>..
5 Order Cancelled Item/s has been delivered.
Cancelled: Your GlamourBook order ID <Var1> of <Var2>
6 Shipment Not_Delivered item/s has been cancelled.
Your GlamourBook order ID <Var1> could not be delivered.
7 Product Return initiated Please initiated:
Return visit <VarReturn
2> to know theinitiated
request status ofagainst
your order.
your
8 Product Return Picked GlamourBook
Return picked:order
ReturnIDis<Var1>
pickedof up<Var2>
againstand yourwill be picked
9 Refunded successfully GlamourBook order ID <Var1> of <Var2>.
Refund: Refund is initiated against your GlamourBook order
10 OTP - Login id
OTP<Var1>
to logofinamount Rs <Var2>. Account is {#var#}. Don't
to the GlamourBook
11 OTP - Registration share/verify
Welcome to OTP on call/email
GlamourBook, with use
Please anyone. Valid{#var#}
the OTP for 15 mins
to
12 OTP - Change password Login. Don't share/verify OTP on call/email
Please use the OTP {#var#} to Change your Password on with anyone.
13 Abandoned Cart SMS GlamourBook.
Hi <Var 1>, YouDon't share
are just the OTP
a step awaywithfromanyone,
makingvalid for 5
a great
14 Get App purchase
Hi, you can at download
GlamourBook. Don’t forget to
the GlamourBook appcomplete your
from <Var1>
15 Order Delayed 1
16 Order Delayed 2
17 Order Auto Cancelled
18 Guest User Login OTP
www.GLAMOURBOOK.com. Final SMSGlam
Content
up your beauty journey Character Count Variable
with us now! 202 Description
section in your GLAMOURBOOK account.
Time to We
<link>. Glam.Set. And Go!
loved your selection and hope you have a 342 Var1: Order ID
great
or needtime using them.
assistance, ourHappy
team isunboxing!
here to help. Happy 242 Var2:
Var1: No.
Orderof ID
unboxing!
you shopping with us again soon! For any assistance, 257 Var2:
Var1: No.
Orderof ID
feel
lookfree to reach
forward out. you better next time. Thank
to serving 268 Var2:
Var1: Number
Order IDof
you forinyour
status understanding.
the "My Orders" section in your GLAMOURBOOK 371 Var2:
Var1: Number
Order IDof
account. Var 2:Order
346 Var1: Number ID of
track your return status here <link> We appreciate your
patience. Var2:Product
271 Var1: No. of
Thank you for choosing GLAMOURBOOK!
Name (Character
216 Var2: Order ID
convenient 15 minutes.
Var1:
183 Var 1: Product
OTP
don't share or verify it via call or email. OTP is valid for 15
minutes.
matters! 240 Var 1: OTP
ahead and check out now by clicking <link> Happy 223 Var 1: OTP
shopping!
seamless shopping experience! 276 Var 1:No. of
status of your order here <Var3 >. Thanks for being patient 165 items in the cart
Var1: App
with
Youus!
canGet ready
track the to unbox
status your order
of your glam goodies!
here < Var3>. We 326 download
Var1: Order linkID
Var2:
318 Var1: No of items
promise
customerit'll be worth
support the Thank
team. wait you for your understanding. in the Order
order ID
441 Var2: No of items
and don't share or verify it via call or email. OTP is valid for
15 minutes.
 Description DLT Status Template name
This SMS will trigger to the user when they Yes GBOOKPRO
successfully registered on the application,
This SMS will trigger when the user successfully as a Yes GBOOKOPLC
placed the order through the GlamourBook
This SMS will trigger when the user shipment is No GBOOKOSHP
shipped successfully and the shipment
This SMS will trigger when the shipment is status No GBOOKODLV
delivered successfully and the shipment
This SMS will trigger when the user order will be status is No GBOOKOCANC
canceled successfully and the order
This SMS will trigger when the user shipment is status will No GBOOKDFAILx`
delivered
This SMSand the shipment
will trigger when thestatus is change
return to
is initiated No
on behalf
This SMS ofis the customer
triggered when andthethe itemisstatus
return picked is No
for the returned item and the item
This SMS is triggered when the refund is status is No
initiated for the customer in any of
This SMS trigger when the user login into the the refund Yes GBOOKOTP
application through "Login with OTP"
This SMS trigger when the user login into the Yes GBOOKREG
application and they are not a registered
This SMS trigger when the user tries to change user Yes GBOOKFOR
there password
This SMS trigger when the user did not complete No
order after adding them into the cart and the
Email template
ORDER QUERY
ORDER CONFIRMATION
(Status of the
order)
Shipping DELAYED
Order Shipped
Order Delivered
Order Cancellation by User
Shipment Not Delivered
Product return initiated
Product return picked
Refund successful
Sign in new user (welcome mail)
Order Auto Cancelled
Abandoned cart
Login with OTP
Notify me
Shipment Invoice
Order Auto Cancelled
Consumer
Time to Glam.Set. And Go!
Stay
We'reglamourous!
adding a dash of glamour and style to your package and it will reach you in the next <xyz> days.
Thank you and we
Stay glamorous andappreciate
beautiful, your understanding!
The
WithGLAMOURBOOK
beauty and love,Team
The
Warm GLAMOURBOOK
regards, Team
The GLAMOURBOOK Team
Team
Warmly,GLAMOURBOOK
The GLAMOURBOOK
Wishing Team
you beauty and bliss,
The GLAMOURBOOK
Warm regards, Team
The
WithGLAMOURBOOK Team
beauty and warmth,
The GLAMOURBOOK
Warm regards, Team
The
WithGLAMOURBOOK Team
beauty and excitement,
The
StayGLAMOURBOOK Team
beautiful and secure,
The
HappyGLAMOURBOOK
shopping! Team
The
WithGLAMOURBOOK Team
beauty and gratitude,
The
Warm GLAMOURBOOK
regards, Team
The GLAMOURBOOK Team.
Revised Email Copy
Hope you're having a fabulous
Done day! Your parcel of love (Order ID) is currently getting packed to become the most glamorous p
OMS
Done
Done
OMS
OMS
OMS
OMS
OMS
Done
Done
Done
Done
No need check
Done
Done