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3 What are the key assumptions behind the theory How realistic are the key assumptions of the
~ Th1nkmg and Commun1cat1on
of demand?
rational consumer model?
Which phone should I buy? As was explained in the first chapter, economic models are developed
Homo economicus will: One key assumption of the standard economic model that is challenged
to explain economic behaviou r. In creating these models certain
by what actually happens in the real world is that of perfect information.
~ know exactly what she assumptions have to be made in order to test and validate the
This is the assumption that all economic agents have access to all the
wonts from her phone hypotheses that are needed to generate economic theories.
same information at the same time. This would imply that consumers
~ research the capabilities of In neoclassical theory, key assumptions are made about the way in which have perfect information about the price and quality of all products
all the different phones consumers, as economic "agents", make their choices. In this standard in the market. There are several problems associated with this. One
~ understand all the economic model, it is assumed that consumers behave rationally. This is that in the real world, there are "information asymmetries" where
information that is provided means that faced with an economic decision, consumers are able to different economic agents (consumers, producers and the government)
~ be able to compare all the consider all the possible options and work out which option will give have different levels of information available to them where economic
models them the most satisfaction, or utility. In other words, consumers will transactions are concerned. Another relates to the fact that even if all
~ know the prices of each always seek to maximize their utility. In making their decisions, it is the information were available, humans face limits in terms of how
and every phone on the assumed that consumers act only in their own self-interest; they do not they can actually process the information that is available to them. In
market take into account the interests of others. Furthermore, it is assumed that today's world, with the Internet providing access to seemingly infinite
~ know how long each phone when making decisions or choices, consumers have access to all the information, we often face the situation of information overload.
will last relevant information about each of their choices. This is known as the Therefore, in the real world, consumers make decisions based on
assumption of perfect information. In the standard model, this rational imperfect information.
~ know what she will need
from her phone in two years consumer is known as homo economicus. When faced with choices, it is
Consumers face huge challenges in making economic choices and
assumed that homo economicus will make intelligent, logical and well-
~ be able to know which are unable to make decisions in the rational manner assumed by the
considered decisions that give them the most utility.
phone makes her happiest. standard economic model. The term bounded rationality is used to explain
In pairs, discuss how realistic the notion that the rationality of consumers is limited by the information
the statements above are. What is behavioural economics? that they have, and the fact that they do not have the time nor the
What difficulties might homo cognitive abilities to weigh up all the options.
Richard Thaler is regarded as a pioneer in the field of behavioural
economicus face?
economics and won a Nobel Prize for his work in 2017. He refuted the In the standard economic model, humans act in their own self-interest.
notion that consumers are "rational maximizers" who are essentially In other words, consumers are assumed to act selfishly, only taking
mathematical machines able to carefully calculate every decision to enable their own objective of utility maximization into account when making
them to maximize their utility. He observes that a problem with the field choices. In fact, humans do care about others. We volunteer work, we
of economics is that it studies the behaviour of people that simply do not give to charities, we buy Fairtrade products because we are concerned
exist, presenting the view that there is no such person as homo economicus. about the wellbeing of farmers. All of these show that the assumption
We are all homo sapiens! In everyday English, he uses the terms "Econs" of self-interest may be challenged. The term bounded selfishness is used
for homo economicus and "Humans" for "real people". According to Thaler, to explain that humans do not always act in their own self-interest as
Econs and Humans exhibit the following characteristics: assumed by the neoclassical model.
Finally, it is assumed that when acting rationally, consumers are able
. Econs (non-existent, according to Thaler}
. Humans (all of us! J
to demonstrate perfect willpower. In reality, consumers are unlikely to
. Are rational
. Have bounded rationality be able to do this. We use the term bounded self-control to illustrate this
. Have perfect information
Are extremely intelligent, and able to perform . Have incomplete information
Are not as intelligent as Econs
natural tendency to give in to temptation sometimes.
. Change theirtastes over time Economics, to understand limitations of the assumption of rational human
behaviour:
. Have no self-control problems
Are unbiased
May have self-control issues
https://youtu.be/Sx13E8-zUtA
Exercise 3.5 ;:"' Thmkmg and Commumcat1on
You would use reflective thinking to:
Would you like.a Cajje Lotte, Americano, Cappuccino, Espresso, Flat White, Long Black, controlled Answer the question, "What is
Mocha, Macchtato, Mochaccino, Frappuccino, Small, Medium, Large, Takeaway? calculating
1989 times 31 ?"
deliberate
Choose your IB subjects
System 2: Reflective Have a conversation in a second
language in which you are not
slow logical fluent.
unemotional
JJ.. Figure 3.10 The Automatic System and the Refiective System
II
What is choice architecture? Another way in which choice architects can influence consumers
is through mandated choice. These are situations where people are Economics in action
Choice architecture is the theory that the decisions that we make are
required by law to make a choice in advance. In the example of an ~ Thinking, Communication
heavily influenced by the ways in which the choices are presented to us.
organ donation, people are required by law to mdiCate tf they are ~ and Research
We make many decisions every day but we might not realize the extent
to which those choices are influenced by the way that someone, referred willing to become an organ donor in the event of their death. The way
A global problem is a
to as a "choice archi teet", presents the choices to us. that the government can do this is by requiring people to tick a box
lack of organs for organ
to say whether or not they are willing to be donors when they renew
A very simple example from supermarkets can be used to explain transplants. Using
their driver 's licences. Although many people would like to be organ
the term. When you shop in a supermarket, you will find all kinds 9f the theory of choice
donors, when left to themselves to register as donors, many do not
products right at the cash desk that encourage you to "impulse buy". architecture, explain
make the effort to indicate this choice. When the choice architects force
They are not there by accident; the "choice architect" has placed them the ways that different
people to make the choice, the number of organ donations increases
there because it is assumed that while you are waiting there, you will governments approach
substantially.
be tempted to buy those products. This is especially the case if they are this problem and identify
chocolate bars or candies and you are waiting with a small child who which method you think
How can people be encouraged to make better choices? is the best. Justify your
will have a temper tantrum if you don't buy them!
Nudge theory was developed by behavioural economist Richard Thaler. choice.
An example of an area where choice architecture can be observed is
The theory suggests that the choice architecture offered to people can be
when a default choice is changed. There are two ways of explaining
carefully designed to gently encourage (nudge) the people to voluntarily
the default choice. One is that it is the pre-set option that is effectively choose the option which is better for them. Behavioural economics in
selected if the decision-maker does nothing. In other words, it is what general, and nudge theory in particular, became much more well-known
you get if you do nothing. For example, Coogle is the default search
and accessible to the general population following the publication of .
engine on many browsers- it does not have to be selected, it opens Richard Thaler and Cass Sunstein's book Nudge: Improving decisions about
automatically. The second is that it is the choice that is always followed health, wealth and happiness.
unless a deliberate decision is made to change it. In other words, you
carry on making the same choice because it is a habit. For example, The key to nudge theory is that consumers maintain their consumer
if you always get a caffe latte when you go to the coffee shop, then it sovereignty (their right to choose) but are encouraged to make ~~tte~
becomes your default option. decisions. A commonly cited example of this relates to the posttlonmg
of food in a school cafeteria. If healthy foods are placed in a very
Although the default options do not always result in a good outcome, convenient, easy-to-reach, easy-to-see place, evidence shows that
they are very popular for many reasons. The status quo bias described students will consume more of them. They are not forced by anyone
earlier can be very powerful. Consumers may not have the time or the to choose the healthy foods, but the placement "nudges" the students
resources to research alternatives, they may lack the cognitive skills to subconsciously to choose them. The key thing is that the students are
understand the alternatives, they may lack the courage to make changes, not forced to choose the healthy option, but they do it themselves. The
they are comfortable with what they normally choose and they generally argument is that students are more likely to pick up healthy habits if
like the easier options!
they are making the choices themselves.
Consider the case of organ donation. There is always a shortage of When designing positive choice architecture, the "architects" must
organs for organ transplants. One way to increase the supply of organs essentially override certain cognitive biases. If consumers use their
available for transplants is to increase the number of people that consent System 1 thinking system and subconsciously fall back on rules-of- The cover of Nudge, by Richard
to donate their organs in the event of their death. There are different Thaler
thumb which cause them to make poor decisions, then they may need to
systems for doing this. One system is the opt-in / opt-out approach. If
be nudged towards better decisions.
a country operates an opt-in system, it is the responsibility of people
to actively sign up to the organ donation register. This allows hospitals A good example where nudges have been used to help people make More Evidence That
to use their organs for transplants after death. In an opt-out system, better decisions is in the area of pension savings. 1n many more Menu Design Can Nudge .
organs will automatically be donated unless people make a specific economically developed countries, governments provide pension Us Toward Better
request before death that their organs should not be taken. If a country schemes that are designed to allow people to have a decent standard Choices
operates an opt-in system, then opting-in is the default option. If people of living when they retire. However, these pensions schemes are under hllps://www.forbes.com/sites/
do ~othing, then their organs cannot be used, as they will not have given
maisieganzler/20 19/07/25/more-
considerable threat due to the fact that people are living longer, and evidence-that-a-me nu-design-can-
thetr consent. Changing the default option from opt-in to opt-out is seen governments are unable to finance the pensions. Therefore, there is a nudge-us-toward-better-choic-
as one way of using choice architecture to increase the number of people need for people to set up private savings schemes to ensure that th~y es/#2d7 a9l6b52a l
who consent to having their organs donated.
•
have enough money when they retire. A rational "Econ" would be able overnments have an important role to play in the functioning of
to calculate how much they are going to earn over their working life, ~arkets and those who believe that market forces operate efficiently
work out how much they will need when they retire, and have the will- on their own. However, behavioural economists argue that the behef
power to set aside just enough money each month to ensure that they that markets operate efficiently on their own is based heavily on the
have enough money when they retire. But we know that humans do
assumption that consumers act rationally and this assumption can ~e
not work like this. Despite all good intentions to save, there are several easily challenged. Their vast experimental work shows how the msights
reasons why people do not save for their future.
from psychology can be used to select car~fully ~esigned and tested .
y of knowledge Firstly, because of the hyperbolic discounting bias, people do not like to interventions to nudge consumers m the nght duechon, w1thout takmg
save for the future, because it means that they are giving up rewards in away their rights to choose.
theory has been
bed as libenarian the present. The further away retirement is (that is, the younger people
a/ism. How can both are), the less likely they are to save money. The temptation will always
"libertarian" and be to say that they will start saving later. Secondly, if people have to cut
1alism" be perceived their spending in order to save, they are likely to consider this as a loss Economics in action g Thinking, Communication and Research
1ely? Despite the fact and because of the loss aversion bias they are not likely to be prepared to
Nowadays, many people are "voting with their dollars" (or renminbi
th of the words have accept this loss of consumption in the present.
or pesos or rupees or euros) where they indicate their beliefs to
1egative connotations,
Richard Thaler and fellow behavioural economist Shlomo Benartzi producers by buying (or not buying) their brands. This has also been
ents of nudge theory
developed the "Save More Tomorrow (SMT)" scheme in the United referred to as ethical consumption or "belief-driven buying".
'PY to call it "libenarian
1lism". How do they States as a way of nudging people to save money for retirement.
:his? Under this scheme, which companies can offer their employees,
people are encouraged to start saving early in their working lives.
In the 2018 "Edelman Earned Brand Report" based on surveys of
consumers from Brazil, China, France, Germany, India, Japan, the UK and
Key concept 0
the US, it was demonstrated that an average of 64% of consumers choose, .
This scheme addresses the problem of the hyperbolic discounting bias
switch, avoid or boycott a brand based on its stand on societal issues.
CHANGE
mics in action which discourages people from saving early. In the beginning, the
mg. Commun1catron pension contributions are quite small. But whenever the workers get Belief-Driven Buying
.. 20 17 .2018
Now Mainstream Around the World
Research a pay rise, there is an automatic increase in the pension contribution. Percent who are belief-driven buyers, and year-to -year change ~ D-GY·tn·Y(hange
1 t~~ tl
64 60
:h nudge theory 59 51
addressed. Each time there is a pay increase, there is an "automatic 54
m adopted, by escalation" of the pension contribution. Another key element of the 31 31
>Vernrnents and scheme is that workers can opt in to the scheme, and opt out at any
~ations all around time. This maintains their consumer sovereignty, which is considered Double-digit growth
in 6 of B markets
rid. Compile a list to be a requirement when a policy is considered a "nudge". Research 8-market China Brazil India France Japan u.s. U.K. Germany
1ples from three shows that this scheme, along with other nudges designed by average
1t countries, and behavioural economists, has had tremendous success in raising pension
how your chosen As the graph suggests, the percentage of consumers who care .
contributions. The change in choice architecture, which nudges people
s" meet the enough about issues to change their buying habits has grown m all
towards an easy choice of opting into a scheme, will help people to
ments of getting eight of the surveyed economies. This suggests that demand can be
guarantee a more comfortable future.
1ers to voluntarily a force for positive change on the issues related to social justice that
their behaviour The work on nudge theory by behavioural economists has had a consumers care about.
itive way. Try big impact on governments and organizations all around the world
For example, consumer concern about the impact of single-use plastics
mdgesfrom who are now nudging people in countless ways to help people make
was instrumental in incentivizing coffee chains to promote the use
t areas, eg nudges "better" decisions. These have contributed to improvements in people's
of reusable cups and stop offering plastic straws to their customers.
nake people standards of living, their health, their communities and the environment.
Producers, seeking to maintain demand, are paying much more
nudges to help Nudge theory is not without its critics. Any form of government attention to their use of plastics at all levels of production, and this
! communities,
intervention may be accused of taking away individual rights. There is may be instrumental in reducing plastic waste. In this way, consumer
to promote also the concern that governments do not actually know what is best demand can contribute to positive changes in terms of sustainability.
bility. for.p~ople and so cannot be trusted to choose how to nudge people.
This IS a good example of the debate between those who believe that
Il l
Of course, the cynical among us will say that the producers have no As_sessment advice: Paper 1 - Essay questions
genuine interest in the environment or other social issue and they You have already been introduced to Paper 1, which is divided into two parts. In
are only doing it to increase their profits. But if positive change is Chapter 1, there were examples of part [a] questions. In part (b) you are expected
the result, does it matter wha t their main goal is? (There is no right to go a little further.
answer to this question!)
Part [b) invites the use of the skills of evaluation and synthesis. These are higher
order skills that you should practise a great deal. Evaluation is a process that
involves careful consideration of a topic or issue with a view to forming a balanced
1. Have you ever purchased a product because the company , conclusion. Ouestions that begin with "evaluate", "discuss", "to what extent",
showed concern for an issue that you care abo ut? Ask around to "compare", ~~ contrast'\ "compare and contrast", "examine" and .,justify" are all
see if others have done the same. questions requiring this higher order skill.
2. Have you ever thought about not buying a product because the In part (b]. you will also be expected to identify and develop relevant real-world
company showed a lack of concern about something that you think example(s] to support your argument or conclusion. These should be the examples
that you have come across through the inquiries that you have carried out
is important? Ask around to see if others have done the same.
throughout your economics course.
3. Find an example of a company that has responded to consumer Remember that in part [a] and part [b) answers, it is necessary that you use
concerns about a social issue by changing what it produces or diagrams to support your explanations. There will be very few questions where a
the way it produces. diagram is not appropriate and needed.