Answers to tutorial questions

Test 1 (Chapter 1, part-1): Test 1 (Chapter 1, part-2): Test 2 (Chapter 2, part-1):

Business Organisations External Analysis

1. A 1. D 1. C
2. B 2. A 2. B
3. C 3. C 3. A
4. B 4. A 4. A
5. B 5. A 5. A
6. A 6. B 6. C
7. B 7. C
7. D
8. B,C 8. B
8. D
9. A 9. A
10. D 10. A 9. B
11. A 11. A 10. D
12. High power/low interest 12. C 11. D
13. B 13. C 12. A
14. A 14. B 13. B
15. A 14. A
16. A 15. B
17. A/B/B/A 16. D
18. C/A 17. A
19. C/A/B/D 18. D
19. B
20. C
21. B/C
22. Gross misconduct/
End of a fixed term contract/
Constructive dismissal
23. Indirect discrimination/
Direct discrimination/
Victimisation
24. A/D/F/H
25. C/B/D/A

1
Test 3 (Chapter 2, part-2): Test 4-5 (Chapter 3): Test 6-7 (Chapter 4):
External Analysis Macroeconomic Environment Microeconomic Environment
1. D
2. B 1. A 1. B
3. C 2. D 2. A
4. D 3. A 3. C
5. C 4. A/C 4. B
6. A 5. A 5. C
7. B 6. A 6. B
8. C 7. False 7. A
9. A 8. B 8. A
10. C 9. B 9. C
11. D 10. D 10. A
12. B 11. B 11. B
13. D 12. D 12. A
14. B 13. A 13. C
15. B 14. B 14. D
16. A 15. D 15. C
17. B 16. A 16. C
18. B 17. B 17. Improvements in production
19. A 18. A technology/
20. A 19. C A fall in the cost of raw
21. C 20. A materials/
22. C 21. B/A/D/C Subsidies for production
23. D 22. B/D 18. D
24. A/B 23. B/A/C/C 19. B
25. C 24. D/B 20. 0.4
26. C 25. C 21. A reduction in the price of
27. B 26. C components/ A rise in
28. D 27. Frictional/ Seasonal/ income/ A rise in the price of
29. A Structural substitutes/ More advertising
30. C 28. Regressive tax 22. B/D
31. B 29. Government spending/ 23. B
32. B Government 24. 1.7/0.24
33. C borrowing/ Tax 25. Price elasticity of demand
34. A 30. High Unemployment 26. B
35. D 31. B 27. D
36. A 32. A 28. A
37. Low fragmentation of 29. D
the market/ 30. D
High know-how 31. A
38. HR/Procurement 32. B
39. Opportunities/Threats 33. C/D/F/G
40. C/B/A 34. A/C
41. D/C 35. B/B
42. E/C/H/B
43. A/D/B/NONE/C
44. B/D/E
45. (a) A/B/D/G
(b) C/A/D/B

2
Test 8 (Chapter 5): Test 9 (Chapter 6, part-1): Test 10 (Chapter 6, part-2):
Organisational structure Organisational departments Culture and committees

1. B 1. C 1. B
2. D 2. D 2. C
3. A 3. A 3. C
4. B 4. C 4. B
5. B 5. D 5. C
6. D 6. C 6. D
7. A/D 7. B 7. A
8. A 8. A 8. A
9. C 9. C 9. B
10. B 10. A 10. A
11. D 11. B 11. B
12. C 12. B 12. A
13. A 13. D 13. B
14. A 14. A 14. B
15. D 15. D 15. D
16. C 16. C 16. A
17. D 17. B 17. B
18. - 18. D 18. C
19. A 19. A 19. A
20. D 20. B/C/E/F 20. B
21. B 21. A/D/B/C 21. D
22. B 22. - 22. C
23. B 23. C 23. F/L/G/C
24. A 24. B 24. D/A/B/C
25. B 25. A 25. A/C/F/H
26. B/C/A/B 26. A 26. B/C/F/G
27. B/A/A/C 27. B 27. Language/demographics
28. D/E/F/H 28. C 28. Matrix
29. C/D/A/B 29. Place/Product/ 29. Myths and stories
30. D/A Promotion/Price 30. Power/Task
31. A/B/B/B 30. Market Segmentation 31. A
32. Allows close 31. False 32. D
supervision/ Small span 33. B
of control/ Poor vertical 34. B
communication 35. A
33. D 36. C
34. A/D 37. C
35. Group Norms 38. Collective/Small/Feminine
36. Strategic - Long term 39. A
planning/ Tactical - 40. A
Yearly horizon/ 41. B
Operational - Day-to-day
activities

3
Test 11 (Chapter 7): Test 12 (Chapter 8, part-1): Test 13 (Chapter 8, part-2):
Corporate Governance The role of accounting Business financial systems

1. C 1. D 1. D
2. D 2. A 2. A
3. C 3. C 3. A/C
4. B 4. B 4. A
5. B 5. Not audited/ Not 5. A
6. Directors are agents of regulated/ Internal 6. D
shareholders/ use/ Look forward and 7. B
Shareholders are backwards 8. C
principals of the company 6. A 9. A
7. Ethics 7. B 10. A
8. Less risky, lower finance 8. C 11. C
costs 9. D 12. A
9. Audit/ Nomination/ 10. C 13. A
Remuneration 11. C 14. C
10. D 12. D 15. D
11. D 13. B 16. B
12. B 14. D 17. C
13. B 15. D 18. B
14. B 16. C 19. A
15. A 17. B 20. A
16. B 18. B 21. B
17. D 19. C 22. C
18. A 20. B 23. D
19. B 21. B 24. C/B
20. C 22. C 25. C/A/B/D
21. D 23. D 26. D/C/B/A
22. True/True/False/True 24. B 27. C/B/G/H
23. A/D/E/G 25. D 28. D
24. C/B 26. C 29. B
27. A 30. C
28. A 31. C
29. A 32. D
30. D 33. A
31. A 34. A
32. D
33. A/C/E/G
34. B/C/A/D
35. B/B/A/A
36. B/D
37. B/C/A/A
38. D/B/C/A

4
Test 14 (Chapter 9): Test 15 (Chapter 10): Test 16 (Chapter 11):
Control, security and audit Identifying and preventing fraud Leading and managing people

1. C 1. D 1. A
2. A 2. C 2. A
3. B 3. D 3. D
4. D 4. B 4. D
5. A 5. D 5. B
6. C 6. A 6. C
7. D 7. B 7. D
8. B 8. D 8. C
9. A 9. B 9. C
10. B 10. D 10. B
11. D 11. D 11. A
12. B 12. C 12. C
13. A 13. C 13. D
14. A 14. C 14. A
15. D 15. B 15. D
16. B 16. B 16. C
17. B 17. D 17. A
18. B 18. D 18. D
19. C 19. C 19. B
20. A 20. B 20. B
21. A 21. D 21. C
22. B 22. B 22. A
23. A 23. D 23. D/A/B/C
24. D 24. D 24. D/B
25. B 25. B 25. D/A/C/B
26. B 26. B 26. C/B/D/A
27. B/C/D/E 27. C 27. C/D/E
28. A/C/D/F 28. C 28. B/D/C/E/A
29. B/C/G/H 29. Inventory - Physical 29. D/A/B/C
30. A/B/E/G safeguard/ Supplier’s invoice 30. B/D/G/H
31. B/A – Ensure goods were ordered 31. D/B/A/C
32. C and received/ Credit for 32. A/B
33. B customer – Obtain reference 33. C
34. B 30. B 34. Decisional/ Interpersonal/
35. (a) B/A/NONE/D/C 31. D/A/B/C Information processing
(b) B/C/E 32. A/C 35. Managing the
33. C/D/E/H business/workers and their
34. B/A/C/A work/ other managers
36. C
37. B
38. Concern for
group/task/individuals
39. D
40. C
41. A

5
Test 17 (Chapter 12): Test 18 (Chapter 13-14):
Recruitment and selection Diversity, equal opportunities, 43. Plant/Finisher/Shaper/Monitor-
individuals, groups and teams evaluator
1. D 44. C/D
2. A 1. C
3. C 2. B
4. B 3. B Test 19 (Chapter 15):
5. Group selection 4. D Motivating individuals and groups
6. A 5. A
7. D 6. C 1. C
8. B 7. D 2. A
9. B 8. B 3. B
10. D 9. B 4. B
11. D 10. B 5. D
12. C 11. C 6. A
13. D 12. C 7. C
14. D 13. B 8. A
15. C/A/B/D/E 14. B 9. D
16. A/C/F 15. D 10. B
17. Work sampling 16. YES 11. C
18. B 17. C 12. C
19. B 18. B 13. C
20. D 19. D 14. A
21. C 20. A 15. B
22. B 21. C 16. D
23. B 22. B 17. D
24. A 23. D 18. C
24. B 19. B
25. B 20. Content and process theories
26. A 21. Social
27. D 22. Motivational and Hygiene
28. A factors
29. C 23. A
30. B 24. C
31. C 25. B
32. B 26. A
33. D 27. A
34. B 28. C
35. A 29. A/E/G/H
36. C/A/D/B 30. A/B/A/B
37. B/C/F/H 31. B/D/C/E/A
38. A/D/B/C 32. A/D/E
39. C/D/A/B 33. A/B/E/C
40. A/B/C/D 34. A/C/D/H
41. C/D/B/H 35. C
42. N – Leader O – Shaper
P – Plant/Innovator
R – Resource investigator
Q – Implementer
S – Team worker

6
Test 20 (Chapter 16): Test 21 (Chapter 17): Test 22 (Chapter 18, part 1):
Training and development Performance appraisal Personal effectiveness

1. D 1. A 1. A
2. A 2. C 2. A
3. D 3. B 3. A
4. B 4. A 4. D
5. C 5. C 5. C
6. C 6. A 6. D
7. C 7. B 7. D
8. C 8. B 8. B
9. D 9. A 9. C
10. D 10. A 10. D
11. B 11. D 11. D
12. A 12. A 12. B
13. A 13. B 13. B
14. D 14. D 14. D
15. B 15. Tell and listen/ Tell and 15. B
16. D sell/ Problem solving 16. A
17. C 16. Reward/ Potential/ 17. A
18. C Performance 18. D
19. Cognitive/ Behavioural 17. B 19. A
20. Theorist/Reflector/ 18. C/D 20. A
Pragmatist/Activist 19. B 21. B
21. Kolb 20. C 22. FALSE
22. Reflect/Form theory/ 21. B 23. FALSE
Try theory/Repeat 22. B 24. C
23. B 23. B 25. C
24. Training/Development/ 24. C 26. D
Education 25. D 27. B
25. C 26. A 28. D
26. C/D/A/B 27. B 29. B
27. A/D/B/C 28. C/B/D/A 30. A
28. B/C/A/A 29. B/B/A/C 31. D
29. B 32. B
30. A/D 33. D/B/C/A
31. D 34. B/A/B/A
32. B 35. D/A
33. C 36. A/C/E/G
34. B 37. C/A/B/A
38. A/D/E/F

7
Test 23 (Chapter 18, part 2): Test 24 (Chapter 19):
Communication in business Ethical considerations

1. D 1. B
2. B 2. A
3. B 3. A
4. A 4. D
5. C 5. C
6. D 6. D
7. A 7. A
8. A 8. B
9. A 9. C
10. B 10. B
11. C 11. A
12. D 12. D
13. A 13. C
14. C 14. B
15. D 15. B
16. B 16. B
17. C 17. A
18. B 18. C
19. D 19. A
20. Form thought/ Encode/ 20. A
Transmit/ Receive/ 21. C
Decode/ Feedback 22. B
21. B 23. B
22. A 24. B
23. C 25. C
24. D 26. A
25. C 27. C
26. C/A/B/D 28. C
27. D/B/C/A 29. B
28. A/B/C/F 30. C
29. D/A/B/C 31. B
30. C/A/B 32. C
31. FALSE/ TRUE/ TRUE/ 33. B
TRUE 34. A
35. D
36. B/C/F/G
37. D/B
38. A/B/F/H
39. A/C
40. D/E/F/H
41. B/C