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6. –JK: Enterprises-> Component Definitions -> Query Call Center - >Component Parameters ->
Query for “EnableAutomation” and set its value as “True”.
7. Go to Server Component Parameter under Admin Server Configuration, highlight the call center
component in the assigned components applet and query for EnableAutomation parameter in
the child applet (Component Parameter). Set the value of this parameter to True.
8. Restart the Siebel Gateway and Siebel Server services.
9. Launch the thin client. In the URL remove everything after SWECmd= and replace it by "AutoOn"
and hit enter.
10. Enter your credentials to log in to the system and you should be able to see the camcorder icon
in the panel once you log in.