Professional Documents
Culture Documents
1
Aid is given regardless of the race, creed, or nationality of the recipients and
without adverse distinction of any kind. Aid priorities are calculated on the
basis of need alone
3
Every effort will be made to not act as instruments of government foreign policy
5
7
Involve crisis-affected people in the management of relief aid
8
Relief aid must strive to reduce future vulnerabilities to disaster as well as meet
basic needs
9
Be accountable to both those we seek to assist and those from whom we accept
resources
10
10
Always recognize disaster victims as dignified humans, not hopeless objects
within your information, publicity, and advertising activities
Humanitarian Principles
Neutrality
–
Humanitarian actors must not participate in hostilities or engage in
controversies of a political, racial, religious, or ideological nature.
Independence
–
Humanitarian action must be separate from the political, economic,
military, or other objectives that actors may hold related to areas where
humanitarian action is being implemented
Feedback
–
Information obtained from crisis-affected people allows progress to be assessed
and timely corrections to be made. Feedback can be positive or negative.
Negative feedback is often a complaint, or something has gone
wrong
Receiving, managing, and responding to complaints is central to
accountability, impact, and learning
Humanitarian organizations must have an accessible, safe, and
effective complaints mechanism