Professional Documents
Culture Documents
BSCP 82437
April, 2023
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DECLARATION
original work. All authors’ idea has been acknowledged accordingly. Also, I declare that this
research has not been presented and was not be presented to any other university for similar
Signature.............................
Date.....................................
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CERTIFICATION
The undersigned certifies that he has read and hereby recommends for acceptance by St.
in Mwanza Region” in partial fulfillment of the requirement for the award of the Bachelor of
Signature...............................
Date.......................................
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TABLE OF CONTENTS
DECLARATION....................................................................................................................i
CERTIFICATION.................................................................................................................ii
LIST OF TABLES.................................................................................................................v
LIST OF FIGURE................................................................................................................vi
CHAPTER ONE....................................................................................................................1
INTRODUCTION.................................................................................................................1
1.1 Chapter Overview..............................................................................................................1
1.2 Background of the Study...................................................................................................1
1.3 Statement of the Problem.................................................................................................3
1.4 Objectives of the Study......................................................................................................5
1.4.1 General Objective...........................................................................................................5
1.4.2 Specific Objectives..........................................................................................................5
1.6 Significance of the Study....................................................................................................5
1.6.1 To Procuring Entities.......................................................................................................5
1.6.2 To Policy Makers.............................................................................................................6
1.6.3 To Researchers................................................................................................................6
1.7 Limitation of the Study......................................................................................................6
CHAPTER TWO...................................................................................................................7
LITERATURE REVIEW.....................................................................................................7
2.1 Introduction.......................................................................................................................7
2.2 Definition of Key Terms.....................................................................................................7
2.2.1 Inspection........................................................................................................................7
2.2.2 Public Entity....................................................................................................................7
2.2.3 Goods..............................................................................................................................7
2.2.4 Procurement Performance.............................................................................................7
2.3 Theoretical Literature Review............................................................................................8
2.3.1 Procurement Performance in Public Entities.................................................................8
2.4 Empirical Literature Review...............................................................................................9
2.4.1 Roles of Management in Goods Inspection....................................................................9
2.4.2 Training.........................................................................................................................10
2.4.3 Legal Frame Work Compliance.....................................................................................11
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2.5 Research Gap...................................................................................................................12
2.6 Conceptual Frame Work..................................................................................................13
CHAPTER THREE.............................................................................................................15
RESEARCH METHODOLOGY.......................................................................................15
3.1 Introduction.....................................................................................................................15
3.2 Research design...............................................................................................................15
3.3 The Study Area.................................................................................................................15
3.4 Research Approach..........................................................................................................15
3.5 Targeted Population........................................................................................................16
3.6 Sample Size and Sampling Procedure..............................................................................16
3.6.2 Sampling Procedure......................................................................................................17
3.7 Data Collection Methods and Instruments......................................................................17
3.7.1 Types and Sources of Data............................................................................................17
3.7.2 Data Collection Methods..............................................................................................17
3.7.2.1 Questionnaire............................................................................................................17
3.7.2.2 Interview....................................................................................................................18
3.8 Data analysis Techniques.................................................................................................18
3.7 Data Analysis....................................................................................................................18
3.8 Validity and Reliability of data.........................................................................................18
3.8.1 Validity of data..............................................................................................................18
3.8.2 Reliability of data..........................................................................................................18
REFERENCES.....................................................................................................................19
APPENDEX 1.......................................................................................................................20
QUESTIONNAIRE.............................................................................................................20
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LIST OF TABLES
v
LIST OF FIGURE
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CHAPTER ONE
INTRODUCTION
This chapter contains the background of the study, statement of the problem, research
objectives, and research questions, significance of the study and Limitation of the study.
Globally ,inspection begun due to sub sub-standard product in the firm, the quality movement
traced back to medieval Europe where Craftsman started organizing into Union called guilds
this guilds was responsible for developing rules and strictly for product and service quality
inspection committee enforced the rules by making flawless goods with special mark or
symbol aim was to trace the fault items and then become reputation for Craftsman and
become proof for customer this model was still dominant until industrial revolution in Great
Britain hence inspection was termed a control of the quality and reflect customer utility of the
products The factory system in Great Britain in the mid-1750 and grow into industrial
revolution in early 1800 ,inspection there after took into consideration so that to have quality
product and to eliminate those fault items and product starting from firm to the market until
reach to the final user of that product so, the rules that was introduced in flawless product
reflected the procurement performance through the quality product trough unions to ensure
In Africa sub-Saharan inspection has been crucial thing since 2001 because since 2001 we
have seen huge business among gangs in trading take off as the manufacturing has been
widen around the world as the global trade lowered and it found that product reach
everywhere due to global lowered barriers as it was reported in East Africa by Kenya
association of manufacturer (KAM, 2007) presented the paper in the parliament on the
weakness of inspection in East Africa region as they received the report on low standard of
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the product which endanger the life of unsuspecting people and the report recommended that
inspection should be controlled until reach to the market and to the port. In 2018 Kenya
introduced standard of approval and goods should be inspected upon arrival and any goods
that do not conform to Kenya standard or specification should be rejected , also in south
Africa in 2021 strictly on the management standard regime in the organization through
south Africa Bureau of standard (SABS) all these was to ensure goods are of quality so that
to reflect procurement performance achievement, during that time the flow of sub-standard
product from western country took place where now Africa is termed as the dumping area of
sub-standard products which affect life standards and quality of the product to the continent
hence during that time inspection was considered as the crucial things to be undertaken so
In Tanzania currently the subject of inspection has been crucial things to the organization as
many organization has been quick increase in demand of the most organization to find the
best ways to control the idea of inspection to ensure all incoming goods are well controlled
the existing problem in public entities about inspection has been reported several times so
the idea of inspection to ensure quality and also to have procurement performance in public
entities , store keeper are instructed that goods which are awaiting inspection to be
segregated in separate place in store house due to factor that goods are not made available for
issuing before cleared out by inspection department due to fact goods are to be stay and
overloaded in the store , this overloaded was due to waiting of inspection to inspect good
after being received stressed that effective inspection should be undergo with the following
steps planning , matching documents , checking for condition, checking for quality, and
Having so the problem of quality and substandard product in Tanzania is still exists inspite of
having several institution that are important to address the problems of fake and substandard
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products the main one in Tanzania is Tanzania bureau of standard (TBS) , Tanzania Revenue
Authority (TRA) ,fair competition committee (FCC) ,so they are to ensure quality of the
product so that to reflect performance by ensuring that goods are of quality and reflect value
and cost so all these institution has ensured what needed must be achieved by putting laws
and condition in controlling quality compliance of the goods , but the problem still in the
public entities where there’s negligence in inspection and malpractice where the problems it
the accounting officer and to ensure the whole process of inspection to be adhered to and that
is according to CAG report for the financial year 2019/2020 , The gap between global, Africa
and Tanzania its where most of problems is in Africa especially Tanzania where the
Procurement of goods in public entities done by following public procurement act (2011)and
its amendment (2016) where it insist that procured goods should be received and inspected by
the authorized team appointed by the accounting officer (AO) for many years has been the
problem of having proper inspection in public entities and caused sub-standard product to be
spread to the institution and this is due to the fact that global trade that lowered cost every
day and cheap price of the product that are preserved by the most customer including the
public entities. So the existing challenge in inspection it is about the goods that procured are
not follow legal frame work, that is why there is complain to the customer about goods being
The day to day business operating environment is getting more challenging and therefore
companies must strive to increase their operations to stay competitive and retain their
customers(Kabaj, 2013). Managers need to embrace all those business practices that will
improve their competitive advantage and enhance their performance (Moharity, 2011).
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According to Gituro&Bolo (2013), more than 75% of the Organizations in the world have not
yet adopted effective inventory inspection of goods in purchasing and supply. The inspection
of goods of quality-relevant features during the delivery process considerably reduces this
risk (Trepte, 2013). The issues raised in the report included; Poor filingsystem,lack of clear
records, lack of inspection reports and lack of evidence for verification of purchase orders
and contract items. The Act requires a procuring entity to establish procedures and structures
to provide for making decisions relating to procurement activities for the entity.
Ineffectiveness in inspection was found in many public entities as per CAG report for the
financial year 2019/2020 which shows that were received and issued to final utilization
without being inspected by the goods acceptance and the Local Government Authority that
receive goods without being inspected are Kinondoni MC, Babati DC mwanga DC, Simanjiro
DC, kakonko DC, korogwe DC, pangani Dc, Ludewa DC, Hai DC, sikonge DC, kasulu DC,
urambo DC Nzega DC , mbinga DC, Longido DC, to mention the few the CAG report
shown 44 Local governments authority that received goods without being inspected the CAG
report recommended that the accounting officer (AO) should form inspection team and
committee for inspecting the procured goods in public entities so that to obtain value for
money and to utilize the resources within public entities for the buying organization.
Goods inspection in public entities so the study will investigate on the legal frame work
compliance in public entities to look if they are adhered to and what cause problems to occur
if are adhered to, and the expertise in inspection and their influence in public entities , in
contrast with previous research studies the gap to ascertain the impact on effectiveness in
inspection in public entities and proper documentation in goods inspection and their impact to
the organization
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1.4 Objectives of the Study
The general objective of the study is to establish the effects of inspection of purchases on
iii. To determine the impact of legal frame work compliance in inspection of goods in
public entities.
in public entities?
iii. To what extent does compliance to legal frame work in goods inspection results to
The study will help the procuring entities to involve both department during inspection
process for the departments that are responsible in inspection so that to eliminates the
problems of fake product and substandard product with poor quality and address legal frame
will be helpful because areas of weakness will be investigated and undertake proper action.
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1.6.2 To Policy Makers
The study will be significant catalyst to policy maker to formulate different policies and
several ways on how to improve inspection procedures and guide them to come up with
policy to undergo inspection for example policy will be formulated for those who responsible
in inspection to adhere all legal frame work and failure to do there should be penalized.
1.6.3 To Researchers
The study will be helpful as reference when they are undertaking their studies for example if
one to be awarded a degree in procurement this will be useful as the empirical one to cite
it ,also to research are to be helpful when they are undertaking study so the study will add
a) Reading materials are sometimes difficult to get and most of the material are outdated
about the research topic, the researcher will use alternative ways like visiting
university library and regional library to acquire more relevant information about the
study.
b) Money constraints, due to that much money that is needed to accomplish stationary
activities, the researcher will ensure well budgeting, proper use of money so as to
c) Poor response from some of the members who are not willing to give participation
during research process, the researcher will work with respondents who are willing to
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CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction
This chapter reviews different literature related to this study to add knowledge, refine the
problem and acquire relevant information regarding the research problem. It consist the
definition of key terms,theoretical and empirical literature review, research gap identification
2.2.1 Inspection
Inspection Is the process of examining , measuring ,and testing, and comparison of material
or items with the aim of comparison to get procurement performance (Donald 2010) or is a
procuring entities to discover damage , breakage , quality and any discrepancies in entities
Procuring entity means a public body and any other body established and mandated by
government to carry out public function public procurement act (PPA 2011) and its
2.2.3 Goods
Goods are raw material , product , Equipment and other physical object of any kind and
description whether in liquid, gaseous form also intangible assets and intellectual property as
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2.2.4 Procurement Performance
Procurement includes the comprehensive process of acquiring goods and services. It begins
when an organization has identified a need and decided on its procurement necessity.
Procurement process undergoes through the processes of risk assessment, delivery of and
payment for the property and services, contract award and, where relevant, the ongoing
section 49 of PPA (2011) require all procuring entities that the organization should having
well planned procurement both within the procuring entity and between procuring entity so
variables namely economy, efficiency, and effectiveness in which economy represent cost
versus input.
So, on the outcomes and Output in goods inspection in public entity. Procurement
performance Will be achieved through ensuring that product are of conformance so that to
result to desired outcome as intended by the public entity and the desired outcome are
(inputs versus products and effectiveness stands for impacts that have been achieved
(outcomes versus output) which can be qualitative and quantitative this implies that all
procuring entities in executing public procurement must ensure compliances with PPA 2011
and 2013 and its amendment ,so this model about procurement performance having
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contribution in public sectors by considering that inspection it’s to look on quality and
quantity and standard ,also procurement performance in public sector has contributed
ensure that goods are reflect the what intended by the public sector , procurement
performance also contribute on achieving organization goals that are intended to be reached
in procurement of goods.
Thereafter procurement performance in public sector has its weakness on influencing every
procuring entity to undergo this model that is why we found many reports about low quality
that has been purchased and received and inspected by not considered the procurement
performance as they having neglected to inspect as per CAG report of the financial year
2019/2020 as 44 Local government received goods without being inspected by the goods
inspection and acceptance hence this model of procurement performance in public sector
having weakness in its implementation by the government some organization undertake it but
other do not considering at maximum level hence the weakness of the model.
achieve a goal. Such administration activities include setting the organization’s strategy and
coordinating the efforts of staff to accomplish these objectives through the application of
available resources.
Inspection of goods procedures procured in public sector a case of Temeke municipal ,the
study was undertaken by using a case study of 30 respondent where by purposive, random
sampling techniques were used while questionnaires and interview and documentary review
were used to collect data ,and the finding shows that inspection of goods in public sector
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having problems due to some negligence and of personnel involved in inspection with little or
no participation of the technical skills ,however small weakness were identified on non
Therefore was concluded that inspection procedures were important so failure to do so may
lead to failure for the entity to obtain its goal ,Also the study recommended that government
through its institution such as PSPTB and PPRA should ensure that theirs is more follow up
on the adherence procedures for procured goods in public sector and the researcher
recommend that the institution should facilitates staff attending meetings, seminar ,and
training offered by PPRA and PSPTB to ensure effectiveness in inspection for the goods
procured.
2.4.2 Training
According to Beach(1980) defines training as ‘the organized procedure by which people learn
knowledge and/or skill for a definite purpose’. Training refers to the teaching and learning
activities carried on for the primary purpose of helping members of an organization acquire
and apply the knowledge, skills, abilities, and attitudes needed by a particular job and
organization.
ministry of land sand Human settlements the case study was to find out the goods receiving
and inspection procedures used by ministry of land and Human settlements, To assess on the
documents management systems used by ministry of land Housing and Human settlements,
To determine the challenges encounter during receiving and inspection in the ministry of land
and human settlements and the research design used by the research was case study design.
The sample size of the study was 20 respondent, sampling techniques used by the researcher
was purposive sampling, quota sampling and non-probability method, method used to collect
data by the researcher were interview, observation, and documentary review, The research
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made the following recommendations based on the finding of ministry of land and housing
Human settlements that there should be regular training staff who deals with inspection so as
also the ministry of land Housing and Human settlements should establish inspection
committee in inspection of goods regardless to their nature to avoid the bureaucracy and
facilities for inspection should be provided such as handling Equipment and measuring
Hospital A case study of Temeke municipal Hospital the variables used by the researcher to
municipal Hospital and the case study design was case study design where by the researcher
questionnaires, interview and documentary review were used as method of collecting data .
The researcher recommended that focus on underlined public procurement PPA and
procedures to receiving and inspection staff and they should attend to the seminars at
Hospital that would contribute to the effectiveness of receiving and inspection procedures in
municipal Hospital.
municipal council (ZMC) revealed that due to the important of public sector the management
should take action to employ competent professional staff ,in additional the organization
staff should not be engaged in inspection of goods or material inspection should be done by
assigned person or group of people who are professional qualified ,store person should be
responsible for the custody of the stock and the organization should not entertain the
bureaucracy.
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In his paper recommended that training of supplies staff in order to acquire knowledge and
skills to justify and ascertain delivery of all incoming goods and outgoing goods and
materials.
European committee Trade mark (ECTA) Anti counterfeit committee (2012) conducted a
research on inspection of sub-standard Goods in transit and found that the practice of
European that harm the reputation of European industries and the substandard quality and
fake product has effect on European industries and product in destination. European
committee Trade mark recommended that its necessary to strengthen the right of action to
counterfeit goods in transit for benefit of European industries and trade mark owner and the
European parliament should strengthen the boarder inspection measures and regulation to
find against infringing goods in transit goods that violate the required standard.
procedures for procured goods in public sector and analyzed procedures during inspection
and documents used during inspection for the goods procured in the public entity so the study
will analyze the effects of management and procurement performance achievement in public
of goods and it aimed to determine the challenges during inspection in municipal Hospital
and the study evaluated that in municipal Hospital there is no effectiveness, So this study will
look on how legal frame compliance and what their impact hence ascertain the gap.
inspection procedures the study evaluated challenges and also qualification of expertise
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during inspection of goods , However the above studies have looked at goods inspection and
procedures and level of competent, and their contribution in public sector , The study will
Evaluate on the compliances to legal frame work in goods inspection and procurement
Municipal Hospital and aiming to determine the competent on of personnel in receiving and
inspecting goods at Temeke Municipality so the study will identify on the contribution of
those qualified personnel and their influence in the public entity , The gap with those studies
is ascertained for what they didn’t considered how those qualified personnel will enable for
Is a set of broad ideas and theories that help researcher to properly identify the problem they
are looking at frame their questions and find its suitable literature so that to obtain variables
both independent and dependent variables in the topic According to symth (2004)
variable
Training
Procurement Performance
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Figure 2.1: Conceptual Framework
management it ensure efficient and effectiveness in the organization, also help to ensure that
there is greater compliance to quality, quantity and standard of product to obtain procurement
Training; According to Beach (1980) defines training as‘ the organized procedure by which
people learn knowledge and/or skill for a definite purpose’. Training refers to the teaching
and learning activities carried on for the primary purpose of helping members of an
organization acquire and apply the knowledge, skills, abilities, and attitudes needed by a
When there is training to the stuff members about how to inspect goods, and motivating them
to attend on meeting and seminars to improve their skills on the inspection of goods can
Compliance to legal frame work; Level of adherence to legal frame work it will result to great
frame work without any malpractice during inspection hence achieving procurement
performance by following the regulation of the public act of 2011 and its amendment 2016 it
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CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Introduction
This part covers an explanation of the study area, research design, research approach, targeted
population, sampling procedure and sample size, data collection methods and data analysis
methods.
Research design is a plan that provides direction towards which the researchers obtains the
knowledge and the type of data they are searching for. In this study researcher will use
phenomena.
The study will be conducted at the Nyamagana district in Mwanza region. The selection of
Nyamagana district is because there are various cases of sub standards goods in various
public entities.
The term "research approach" refers to the strategies and processes that a researcher follows
while implementing data collection, analysis, and interpretation techniques (Mertens, 2019).
The researcher used a mixed approach, using both qualitative and quantitative methods. The
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qualitative method included data collection through interviews and documentary reviews.
Additionally, in the quantitative method, data are gathered using a survey questionnaire. A
mixed research approach is one in which qualitative and quantitative methodologies, research
concepts, approaches, and characteristics are combined in a single study (Johnson &
Christensen, 2017).
Louise (2018) described the target population as the group of individuals that the intervention
intends to conduct research and to draw conclusion. In this study the targeted population will
Kibuacha (2021) define sample size as the number of individuals included in a research study
to represent a population. The sample size references the total number of respondents
included in a study, and the number is often broken down into sub-groups by demographics
such as age, gender, and location so that the total sample achieves represents the entire
population. Therefore the sample size will draw from the total population of 20 people such
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Store officers 5 5
User departments, such as accountancy, Human 14 14
resource, market and sales.
Total 20 20
3.6.2 Sampling Procedure
According to Matto (2017) Sampling procedure refer to the process of selecting individual
from a population that contains element representation of the characteristics found in the
entire group. Judgmental sampling, also called purposive sampling or authoritative sampling,
is a non-probability sampling technique that will be used in this study in which the sample
members are chosen only on the basis of the researcher’s knowledge and judgment. The store
keeper officers will be used since they are better knowledgeable about inspection of goods.
Wagh (2023) defined Primary data as the type of data that has been generated by the
and solving the research problem, Therefore primary data will be employed in this study to
Surveys will be used to gather information, including questionnaires. Interviews will also
conducted as part of the research, to assure the validity and reliability of the data acquired,
the researchers will use a variety of data gathering methodologies as detailed in the following
sections
3.7.2.1 Questionnaire
The researcher will collect data from respondents using a questionnaire survey. An organized
questionnaire will be used to gather data will consist mostly of a list of questions with clear
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instructions and room for responses. It utilize to elicit factual data on respondents' ideas and
perspectives on each study issue. The researcher will employ a questionnaire survey to reach
3.7.2.2 Interview
An interview refers to series of questions asked by the researcher during the interview
manager and store keeper officers will be employed as one of the data gathering strategies.
As a result, an interview guide will create on each study topic as a data-gathering instrument.
This involves analysis of data collected in relation to the particular research objectives and
questions to find out whether the findings give the result on the research study (Alphonce
2020). A researcher will collect data through editing, coding, charts and frequency to
examine the relationships between the independent and dependent variables. This approach
will be applicable since will enable the researcher ability to make conclusion and
project.
facilitating the gathering of the desired data Kimberlin &Winterstein, 2008). The content
validity of the research questionnaire which will be established in this study by conferring
with the assigned supervisor, whose opinion is regarded enough for assessing the instrument's
validity.
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3.8.2 Reliability of data
Reliability of data is the extent to which data collection technique yield consistent findings
(Watson et all, 2019). It is the degree to which an instrument measures the same way each
time under the same condition. The reliability of data will be tested from different department
sited as the sample to ensure the accuracy and completeness of information through
questionnaire.
REFERENCES
Herrity, (2023), "Strategic procurement in Tanzania local government: the role of elected
Fedman, M.J., (2011). Strategic Purchasing and Supply Chain Management. 2 nd Edition .Bell
Gareth W, (2012). Purchasing Materials; 5th Edition. British Press: Prentice Hall: Great
Britain
Kabaj,(2013)i J.M., (2), Quality Control and Quality Assurance; 3rd Edition. Pitman
Publishers:
London
Gituro W., and Bolo, A.,. (2013). Inspection of goods in purchasing and supply.
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URT, (2016). Public Procurement Act and it's (Amendment ,2016 ) public procurement
APPENDEX 1
QUESTIONNAIRE
Kindly, I am seeking for your fully participation in this study concerned, specifically for the
questions provided from the first part up to the last part, and your responses will enable to
This questionnaire contains four Parts. Kindly respond to all questions in all four sections by
ticking in the space provided or by explaining your opinion briefly on the space provided.
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(b) Female ( )
2. What is your Age?
(a) Permanent ( )
(b) Contract ( )
(c) Casual/Temporary ( )
(a) Certificates ( )
(b) Diploma ( )
(c) Degree and above ( )
(d) None of above ( )
5. Which Position do you hold in your organization?
performance.
.Put (√) the scale against each statement whereas: 1=strong agree 2= Agree
3=Neutral 4=Disagree
QUESTION 1 2 3 4
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2 Is management helps in inspection of goods in your entity?
.Put (√) the scale against each statement whereas: 1=strong agree 2= Agree
3=Neutral 4=Disagree
QUESTION 1 2 3 4
public entity.
.Put (√) the scale against each statement whereas: 1=strong agree 2= Agree
3=Neutral 4=Disagree
QUESTION 1 2 3 4
Put (√) the scale against each statement whereas: 1=strong agree 2= Agree
3=Neutral 4=Disagree
QUESTION 1 2 3 4
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1. Involvement of user department in inspection of goods
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