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Appareo Transfer Utility User's Guide
Appareo Transfer Utility User's Guide
USER GUIDE
Appareo Transfer Utility User Guide. All content within is copyrighted by Appareo Systems, LLC,
and may not be reprinted without permission.
The content of this guide is furnished for information use only, is subject to change without
notice, and should not be construed as a commitment by Appareo Systems, LLC. Appareo
assumes no responsibility or liability for any errors or inaccuracies that may appear in the
information content contained in this guide.
Appareo Systems, Appareo, the Appareo Systems Logo and Appareo Transfer Utility are all
trademarks or registered trademarks of Appareo Systems LLC.
Appareo Systems, LLC, 1810 NDSU Research Circle North, Fargo, North Dakota 58102 USA.
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Appareo Transfer Utility User Guide
Table of Contents
1 INTRODUCTION .................................................................................................................................. 8
1.1 SDHC card interface ..................................................................................................................... 8
1.2 Appareo Virtual File System.......................................................................................................... 9
2 GETTING STARTED .......................................................................................................................... 10
2.1 Allowing network configurations .................................................................................................. 10
2.2 Installing Appareo Transfer Utility ............................................................................................... 10
2.3 Running Appareo Transfer Utility on Windows 7, Windows 8, or Windows 10 .......................... 11
2.4 Logging in to Appareo Transfer Utility ......................................................................................... 11
3 APPAREO TRANSFER UTILITY OVERVIEW .................................................................................. 12
4 DOWNLOAD....................................................................................................................................... 14
4.1 Specifying which drives Appareo Transfer Utility should monitor ............................................... 14
4.2 Specifying the file storage location ............................................................................................. 15
4.3 Supported file extensions ............................................................................................................ 15
5 ARCHIVE ............................................................................................................................................ 16
5.1 Archiving files .............................................................................................................................. 16
5.2 Specifying the file archive location .............................................................................................. 17
5.3 Viewing archived flight files ......................................................................................................... 17
6 UPLOAD ............................................................................................................................................. 18
6.1 Scheduling the immediate upload of flight files ........................................................................... 18
6.2 Scheduling an upload time .......................................................................................................... 18
6.3 Manually uploading flight files ..................................................................................................... 18
7 PROXY ................................................................................................................................................ 19
7.1 Enabling network traffic through a proxy server.......................................................................... 19
7.2 Configuring a proxy server .......................................................................................................... 19
8 NOTIFICATIONS ................................................................................................................................ 20
9 TRANSFER HISTORY ....................................................................................................................... 21
10 USING APPAREO TRANSFER UTILITY .......................................................................................... 22
10.1 Downloading files from an SDHC card ....................................................................................... 22
11 TROUBLESHOOTING ....................................................................................................................... 22
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Appareo Transfer Utility User Guide
Table of Figures
Figure 1: Appareo Transfer Utility service manager ................................................................... 8
Figure 2: Appareo Transfer Utility status bar .............................................................................12
Figure 3: Appareo Transfer Utility footer....................................................................................13
Figure 4: Download dialog box ..................................................................................................14
Figure 5: Archive dialog box ......................................................................................................16
Figure 6: Upload dialog box ......................................................................................................18
Figure 7: Proxy dialog box ........................................................................................................19
Figure 8: Notifications box .........................................................................................................20
Figure 9: Transfer History window .............................................................................................21
Definitions
Abbreviation Term Definition
Application tray The tray typically in the lower right corner of your desktop
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Appareo Transfer Utility User Guide
Record of Revision
Revision Revision Inserted
Change Description
Number Date By
1.0 Initial Release 10/1/2009 CJS
Major Revision – Changed from describing a faceless
2.0 interface application to an application with a visual user 1/18/2010 CJS
interface
Updated references to user interface to reflect new
2.1 4/28/2010 CJS
changes, corrected grammatical errors
Added description of ALERTS subscription to Using
2.2 7/20/2010 CJS
Appareo Transfer Utility section and status changes
Expanded Troubleshooting section, clarified Minimum
2.3 System Requirements section, added To run the Appareo 3/10/2011 CJW
Transfer Utility on a Windows 7 operating system section
Added system requirement of using SanDisk MicroMate
external card reader versus using an internal card reader
or other external card reader. Modified the Definitions, SD
2.4 4/5/2011 CJW
card interface, To specify which drives the Appareo
Transfer Utility should watch, and To download files from
an SD card sections accordingly
Added Archiving and Processing Files statuses to
Appareo Transfer Utility overview section. Added
2.5 disclaimer that additional processing may occur after file 4/28/2011 CJW
download to Item 4 of To Download Files from an SD
card section
2.6 Added Allowing network configurations section 5/11/2011 CJW
Added Appareo Virtual File System and The computer
never emits a beep to signify that all of the files have
been processed sections. Revised To complete product
2.7 registration, To enable network traffic through a proxy 9/7/2011 CJW
server, To manually configure a proxy server sections.
Deleted To complete product registration with a proxy
server section
Added beep when out of disk space for downloading and
archiving. Added progress information when processing
2.8 flight files. Added how to access activated machine 2/29/2012 DDS
information. Added do not need to be connected to
download, must be connected to upload.
Updated several sections to notify users that computers
with 64-bit architecture that are not connected to external
2.9 4/16/2012 CJW
speakers will not sound the Appareo Transfer Utility
beeping noises.
Added Section 9 – Transfer History. Described Transfer
2.10 History window and File History Status. Minor 11/6/2012 CJW
formatting/grammatical changes throughout document.
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Appareo Transfer Utility User Guide
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Appareo Transfer Utility User Guide
System Requirements
Requirement Minimum Specification
Windows XP, Windows Vista, Windows 7*, Windows 8*, Windows 10*
Operating System U.S. English version only
32 or 64 bit** versions
Memory 2 GB
Disk Space 25 GB
SanDisk MicroMate external card reader
Card Reader
(included with purchase of the Vision 1000)
Minimum: nVidia, ATI, or Intel Graphics Chipset
Graphic Processors Recommended: nVidia GeForce 6000 series or better, ATI Radeon
9500 or better
* Appareo Transfer Utility will run on Windows 7, Windows 8, and Windows 10 operating
systems, but the user must perform the steps in Section 2.3 to make sure that the program
functions correctly.
**If using a computer with a 64-bit architecture, the audible beeps produced by the software
may not be audible unless you connect external speakers to the computer.
Technical Assistance
Visit www.appareo.com/aviation/vision-1000-docs for the most recent versions of Vision 1000
documentation.
Telephone:
+ 1 -701-356-2200
E-mail:
support@appareo.com
Mail:
1810 NDSU Research Circle North
Fargo, N.D. 58102
USA
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Appareo Transfer Utility User Guide
1 Introduction
The Appareo Transfer Utility is a program that allows for the automatic downloading of flight files
from removable media cards (such as Secure Digital High Capacity (SDHC) cards) taken from
Appareo flight recorders to a computer, and the subsequent upload of those files to the Appareo
flight data server.
Users are only required to use the Appareo Transfer Utility service manager interface to initially
configure or change the configuration of the application.
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Appareo Transfer Utility User Guide
When an SDHC card containing Vision 1000 recorded data is inserted into a computer, the
AVFS driver creates a virtual drive, which the ATU uses to access flight data. By default, the
virtual drive is assigned to M of a computer. However, if M is already assigned, the next
available drive is assigned.
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Appareo Transfer Utility User Guide
2 Getting Started
2.1 Allowing network configurations
Inform your network information technology (IT) manager that https://envision.appareo.com
must be allowed access before you attempt to download and install the Appareo Transfer Utility:
If this address is blocked by your computer network, such as by a company’s firewall, the
Appareo Transfer Utility will not be able to connect to upload data to the Appareo flight data
server.
NOTE: To open the Vision 1000 Transfer Utility after installation, double-click the logo on
the desktop, or click the Windows Start button on the lower left corner of your screen, click All
Programs, point to Appareo, point to Vision 1000 Transfer Utility, and click Service
Manager.
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Appareo Transfer Utility User Guide
If you are running the Appareo Transfer Utility on a Windows 7, Windows 8, or Windows 10
operating system, follow the instructions below immediately after you have installed the
application on your computer:
1. Log into the operating system using an account with administrator rights (if the computer
has more than one account).
2. Right click the Service Manager desktop icon, and click Properties.
NOTE: If you don’t have a desktop icon, locate the program.
a. Click the Windows Start button.
b. Type Service Manager into the search box.
c. Right click the Service Manager icon and click More (Windows 8 and Windows
10 only), then click Open File Location.
d. Right click the Service Manager icon and click Properties.
3. Select the Compatibility tab.
4. Click Change settings for all users.
5. Select the Run this program as an administrator check box.
6. Click OK to save the changes.
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Appareo Transfer Utility User Guide
Green Idle The Appareo Transfer Utility is ready to process flight data.
File History status – States the last action performed by the Appareo Transfer Utility.
Transfer History – Displays the Transfer History pop-up window. See Section 9 for more
information about the Transfer History window.
Help – Click Help to display the current Appareo Transfer Utility User Guide.
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Appareo Transfer Utility User Guide
Close – Click Close to close the Appareo Transfer Utility window. Please note that closing the
Appareo Transfer Utility does not exit from the application, but minimizes it to the application
tray on the lower right corner of the computer. To exit the Appareo Transfer Utility, right-click the
icon in the application tray and click Exit.
Save (located on the lower right corner of the Appareo Transfer screen) – Click Save after
modifying any Appareo Transfer Utility settings.
WARNING: If you exit the Appareo Transfer Utility without clicking Save, any
modifications you made during the session will be lost.
Software Version number – Displays the software version of the Appareo Transfer Utility that
is currently installed on your computer. Use this number to determine if you have the most
currently released version of software available installed. It may also be helpful if
troubleshooting a problem with the Appareo Transfer Utility.
NOTE: The latest software version is listed on the Appareo support website.
Product Key – The product key entered when the Appareo Transfer Utility was downloaded
from the Appareo support website to your computer.
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Appareo Transfer Utility User Guide
4 Download
The Appareo Transfer Utility will automatically search specified drives of the computer for flight
files and downloads them to a specified storage location.
NOTE: If you do not have enough space to download all of the flight files from the SDHC card,
the computer will emit a low, monotone beeping noise. To resolve the issue, ensure there is at
least 16 GB of free disk space available on the system then reinsert the SDHC card. If you are
using a computer with a 64-bit architecture that is not connected to external speakers, you may
not hear this beeping noise.
By default, the Appareo Transfer Utility will monitor drives E, F, G, H, M and N for flight files. If
the drive that your computer assigned to the virtual file system drive is not included in the
Watchable Drives field:
1. Type the letter of the drive in the Watchable Drives field. Separate multiple drives with
a comma.
2. Click the blue Save button on the lower left corner of the Appareo Transfer Utility
window.
Determining what drive your computer will assign the virtual file system:
1. Click the Windows Start button on the lower left corner of the computer screen.
2. Click My Computer if using Windows XP, click Computer if using Window Vista or
Windows 7 operating systems, or click This PC if using a Windows 8 or Windows 10
operating system. Observe what drives currently exist on the computer.
3. Insert the SanDisk MicroMate SDHC card reader (included in the shipment of the Vision
1000 system**) into a USB port of the computer.
4. Two new drives should appear in My Computer. The drive labeled VISION_FS
represents the SDHC card. The drive labeled with a Vision 1000’s serial number
represents the virtual file system drive.
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Appareo Transfer Utility User Guide
WARNING: The specified file storage location must be a drive local to the computer installed
with the Appareo Transfer Utility. For example, a drive on a virtual computer system cannot be
specified as the file storage location.
NOTE: You may download flight files from an SDHC card if you are not connected to the
internet; however, the Appareo Transfer Utility must be able to connect to the Appareo flight
data server via the internet to upload flight files.
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Appareo Transfer Utility User Guide
5 Archive
WARNING: Only GPS/IMU data will be uploaded to the Appareo flight data server via the
Appareo Transfer Utility. Audio and imagery information (recorded by the Vision 1000) will not
be uploaded to the Appareo flight data server. If you wish to review this data via the Vision 1000
Playback Utility, you must choose the Archive Files option in Appareo Transfer Utility.
WARNING: Flight files with image and audio data are large and therefore will take up a
significant amount of space on your computer’s hard drive if you chose to archive them. If you
do choose to archive flight files, Appareo recommends periodically deleting flight files from the
archive folder or transferring them to another storage device.
NOTE: If the computer does not have enough space to archive flight files, it will emit a low,
monotone beeping noise. To resolve the issue, ensure there is at least 16 GB of free disk space
available on the computer, reset the read-only bit on all of the flight files downloaded from the
SDHC card, and re-insert the SDHC card. If you do not know how to reset a file’s read-only bits,
please contact Appareo support. If you are using a computer with 64-bit architecture that is not
connected to external speakers, you may not hear this beeping noise.
If you do not want to archive files, simply clear the Archive Files? Checkbox and click the blue
Save button.
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Appareo Transfer Utility User Guide
NOTE: Ensure that you choose a shared location for the file archive location if the archived files
need to be accessible to users with non-administrator accounts.
WARNING: The specified file archive location must be a drive local to the computer installed
with the Appareo Transfer Utility. For example, a drive on a virtual computer system cannot be
specified as the file archive location.
NOTE: Flight files shown in the archived location are read-only and cannot be edited.
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Appareo Transfer Utility User Guide
6 Upload
You can choose to have flight files upload immediately to the Appareo flight data server or only
daily at a scheduled time. By uploading at a scheduled time, users can use limited bandwidth
resources more effectively. By default, the Appareo Transfer Utility will upload flight files
immediately to the Appareo flight data server. Users can also manually upload files on demand.
NOTE: The scheduled time will be displayed in Coordinated Universal Time (UTC) not in your
local time.
NOTE: The Appareo Transfer Utility must be able to connect to the Appareo flight data server to
upload flight files.
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Appareo Transfer Utility User Guide
7 Proxy
Appareo Transfer Utility users may need to direct network traffic through a proxy server,
depending on computer network capabilities. If you are unsure, contact your company’s IT
department.
If you wish to disable network traffic through a proxy server, clear the Use Proxy? checkbox
and click the blue Save button.
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Appareo Transfer Utility User Guide
8 Notifications
If there are any problems with the Appareo Transfer Utility, SD card reader or connection to the
Appareo flight data server, a message will display in the Notifications box. The box will display
the number of messages that exist.
To read the message, click the # messages link. To see if any new Appareo Transfer Utility
messages have been received, click the Refresh link.
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Appareo Transfer Utility User Guide
9 Transfer History
The Transfer History window displays a log of files that were recently downloaded from an SD
card, uploaded to the Appareo flight data server, and archived on your local computer (if
applicable).
The Transfer History shows the most recent 25 operations of each type, i.e. the past 25
downloads from an SDHC card, the past 25 uploads to the Appareo flight data server, and the
past 25 archives. An operation is defined as one transaction with an SDHC card. If five files are
downloaded from the SDHC card at one time, this would still be considered one download
operation.
The left column of the Transfer History window displays the type of operation that occurred, the
date and time the operation occurred, and the number of files that were included in that
operation.
To view details of an operation, click on the name of that operation from the left column of the
Transfer History window. The details of the operations, including the names of the files that
were downloaded, uploaded, or archived, and the size of those files will display in the right
column.
To update the information shown in the Transfer History window, click the Refresh link, located
on the top right corner of the window.
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Appareo Transfer Utility User Guide
If you chose to download the files from the SDHC card when the computer with Appareo
Transfer Utility is unattended (e.g. overnight) or you do not hear the dual-tone beep, you can
remove the SDHC card if the Appareo Transfer Utility status is Idle.
NOTE: If you chose a daily scheduled upload time, the files will remain in the local storage
location until the specified upload time. If you did not choose a daily upload time, the files will
immediately transfer flight files to the Appareo flight data server.
If you click the Close button, the Appareo Transfer Utility will continue to run and minimize to
the desktop application tray. To check the Appareo Transfer Utility status, point to the icon in
the desktop application tray.
WARNING: Don’t forget to replace the SDHC card in the aircraft’s Appareo flight recording
device once you have finished downloading flight files from the SDHC card to the local
computer.
NOTE: If you do not have an active Appareo Flight Data Monitoring subscription, you will not be
able to access the flight files that were uploaded to the Appareo flight data server.
11 Troubleshooting
Refer to the Vision 1000 FAQs and troubleshooting at www.appareo.com/support/vision-
1000/vision-1000-support-faq.
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