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TRUE/FALSE
1. According to Maslow's hierarchy of needs, people generally satisfy lower level needs before they
move on to higher level needs.
2. When a confidant shows that he or she can be trusted, it leads to an expansion of the open area of the
Johari Window.
3. According to the situational leadership model, a leader who listens, communicates, recognizes, and
encourages is demonstrating directive behavior.
4. In the traditional Japanese culture, business people consider direct eye contact disrespectful or
aggressive.
5. People constantly send meaning through kinesic communication which is expressed by nonverbal
behavior.
6. Lilly is told by her supervisor that she is doing a good job while his body language suggests he is
distracted and in a hurry; she will tend to believe the verbal message more than the nonverbal.
7. The comment “I have never heard you speak so well” may be perceived by listeners as containing a
negative metacommunication.
8. A manager who constantly emphasizes punctuality to subordinates arrives late to meetings. The
nonverbal message will be more strongly believed by the subordinates.
10. Performance appraisal interviews between supervisors and employees frequently combine listening
intensively and empathetic listening.
11. A student who is listening to instructions for a homework assignment should be using casual listening
skills.
12. Listening commonly consumes more of a business employee's time than reading, writing, and speaking
combined.
13. Effective listening involves observing nonverbal communication as well as hearing the verbal
message.
14. The terms role and status are used interchangeably to indicate the part people play in the organization.
15. Kelly, who is on Team A, constantly complains and criticizes her team members; she is playing the
role of detractor.
16. In a flat organization structure, communicating among the cross-disciplinary teams becomes more
important than upward and downward communication.
17. While research has not determined the optimal number of members for effective group work, an odd
number offers some advantage.
ANS: T PTS: 1 DIF: Fact REF: p. 59
OBJ: 2-4 NAT: AACSB Teams
19. Major distinctions between a group and a team are the members' cooperative attitude and level of
commitment.
20. Given enough time, all groups advance through the four stages of team development that include
forming, storming, norming, and performing.
21. Despite the growth in popularity of electronic meetings, face-to-face meetings continue to be the
most-used meeting format in most organizations.
22. Electronic meetings are preferred to face-to-face meetings when group efforts are just beginning and
members are trying to build group values.
23. Using an electronic meeting process can reduce meeting time significantly.
24. The typical collaborative male communication style engenders rapport while the typical adversarial
female communication style demands respect.
25. Consensus is the collective opinion of a group, even though each member may not agree with every
aspect of the decision.
MULTIPLE CHOICE
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upon. Geo. W. Johnson was chosen Governor. Legislative Council
were: Willis B. Machen, John W. Crockett, James P. Bates, Jas. S.
Chrisman, Phil. B. Thompson, J. P. Burnside, H. W. Bruce, J. W.
Moore, E. M. Bruce, Geo. B. Hodge.
MARYLAND.
Nov. 27th, 1860. Gov. Hicks declined to call a special session of the
Legislature, in response to a request for such convening from
Thomas G. Pratt, Sprigg Harwood, J. S. Franklin, N. H. Green,
Llewellyn Boyle, and J. Pinkney.
December 19th. Gov. Hicks replied to A. H. Handy, Commissioner
from Mississippi, declining to accept the programme of Secession.
20th. Wm. H. Collins, Esq., of Baltimore, issued an address to the
people, in favor of the Union, and in March a second address.
31st. The “Clipper” denied the existence of an organization in
Maryland to prevent the inauguration of President Lincoln.
A. H. Handy of Mississippi addressed citizens of Baltimore in favor
of disunion.
January 3d, 1861. Henry Winter Davis issued an address in favor
of the Union.
3d. Numerous Union meetings in various part of the State. Gov.
Hicks issued an address to the people against secession.
11th. John C. Legrand in a letter to Hon. Reverdy Johnson replied
to the Union speech of the latter.
14th. James Carroll, former Democratic candidate for Governor,
announced his desire to go with the seceding States.
16th. Wm. A. Spencer, in a letter to Walter S. Cox, Esq., declared
against the right of Secession but for a Convention.
16. Marshal Kane, in a letter to Mayor Berrett, denied that any
organization exists to prevent the inauguration of President Lincoln,
and said that the President elect would need no armed escort in
passing through or sojourning within the limits of Baltimore and
Maryland.
24th. Coleman Yellott declared for a Convention.
30th. Messrs. John B. Brooke, President of the Senate, and E. G.
Kilbourn, Speaker of the House of Delegates, asked the Governor to
convene the Legislature in response to public meetings. Senator
Kennedy published his opinion that Maryland must go with Virginia.
February 18th. State Conference Convention held, and insisted
upon a meeting of the Legislature. At a meeting in Howard Co.,
which Speaker E. G. Kilbourn addressed, a resolution was adopted
that “immediate steps ought to be taken for the establishment of a
Southern Confederacy, by consultation and co-operation with such
other Southern and Slave States as may be ready therefor.”
April 21st. Gov. Hicks wrote to Gen. Butler, advising that he do not
land his troops at Annapolis. Butler replied that he intended to land
there and march thence to Washington. Gov. Hicks protested against
this and also against his having taken forcible possession of the
Annapolis and Elkridge railroad.
24th. A special election of ten delegates to the Legislature took
place at Baltimore. The total vote cast in all the wards was 9,249. The
total vote cast at the Presidential election in November, 1860, was
30,148.
26th. Legislature reassembled at Frederick, Annapolis being
occupied by Union troops.
29th. Gov. Hicks sent a message to the Legislature communicating
to them the correspondence between himself and Gen. Butler and
the Secretary of War relative to the landing of troops at Annapolis.
The House of Delegates voted against Secession, 53 to 13. Senate
unanimously.
May 2d. The Committee on Federal Relations, “in view of the
seizure of the railroads by the General Government and the erection
of fortifications,” presented resolutions appointing Commissioners to
the President to ascertain whether any becoming arrangements with
the General Government are practicable, for the maintenance of the
peace and honor of the State and the security of its inhabitants. The
report was adopted, and Otho Scott, Robt. M. McLane, and Wm. J.
Ross were appointed such Commissioners.
Mr. Yellott in the Senate introduced a bill to appoint a Board of
Public Safety. The powers given to the Board included the
expenditure of the two millions of dollars proposed by Mr. Brune for
the defence of the State, and the entire control of the military,
including the removal and appointment of commissioned officers. It
was ordered to a second reading by a vote of 14 to 8. The Board was
to consist of Ezekiel F. Chambers, Enoch Louis Lowe, John V. L.
MacMahon, Thomas G. Pratt, Walter Mitchell, and Thomas Winans.
Gov. Hicks was made ex-officio a member of the Board. This
measure was strongly pressed by the Disunionists for a long time,
but they were finally compelled to give way, and the bill never
passed.
6th. The Commissioners reported the result of their interview with
the President, and expressed the opinion that some modification of
the course of the General Government towards Maryland ought to be
expected.
10th. The House of Delegates passed a series of resolutions
reported by the Committee on Federal Relations by a vote of 43 to 12.
The resolutions declare that Maryland protests against the war, and
does earnestly beseech and implore the President of the United
States to make peace with the “Confederate” States; also, that “the
State of Maryland desires the peaceful and immediate recognition of
the independence of the Confederate States.” Those who voted in the
negative are Messrs. Medders, Lawson, Keene, Routzahn, Naill,
Wilson of Harford, Bayless, McCoy, Fiery, Stake, McCleary, and
Gorsuch.
13th. Both Houses adopted a resolution providing for a committee
of eight members, (four from each House) to visit the President of
the United States and the President of the Southern Confederacy.
The committee to visit President Davis were instructed to convey the
assurance that Maryland sympathizes with the Confederate States,
and that the people of Maryland are enlisted with their whole hearts
on the side of reconciliation and peace.
June 11th. Messrs. McKaig, Yellott and Harding, Commissioners to
visit President Davis, presented their report; accompanying which is
a letter from Jefferson Davis, expressing his gratification to hear that
the State of Maryland was in sympathy with themselves, was enlisted
on the side of peace and reconciliation, and avowing his perfect
willingness for a cessation of hostilities, and a readiness to receive
any proposition for peace from the United States Government.
20th. The House of Delegates, and June 22d, the Senate adopted
resolutions unqualifiedly protesting against the arrest of Ross
Winans and sundry other citizens of Maryland, as an “oppressive and
tyrannical assertion and exercise of military jurisdiction within the
limits of Maryland, over the persons and property of her citizens, by
the Government of the United States.”
MISSOURI.
South Carolina.
To Alabama, A. P. Calhoun.
To Georgia, James L. Orr, Ex-M. C.
To Florida, L. W. Spratt.
To Mississippi, M. L. Bonham, Ex-M. C.
To Louisiana, J. L. Manning.
To Arkansas, A. C. Spain.
To Texas, J. B. Kershaw.
To Virginia, John S. Preston.
Alabama.
Georgia.
Mississippi.
South Carolina.
Alabama.
W. P. Chilton.
Stephen F. Hale.
David P. Lewis.
Thomas Fearn.
Richard W. Walker.
Robert H. Smith.
Colin J. McRae.
John Gill Shorter.
J. L. M. Curry, Ex-M. C.
Florida.
Mississippi.
W. S. Wilson.
Wiley P. Harris, Ex-M. C.
James T. Harrison.
Walter Brooke, Ex-U. S. Senator.
William S. Barry, Ex-M. C.
A. M. Clayton.
Georgia.
Louisiana.
Duncan F. Kenner.
Charles M. Conrad, Ex-U. S. Senator.
Henry Marshall.
John Perkins, jr.
G. E. Sparrow.
E. De Clouet.
Texas.