Professional Documents
Culture Documents
CARE
1
Right to proper and
appropriate medical care and
humane treatement.
CONSENT
The patient has the right to a clear,
CHOICE
Right to choose health
care provider and facility.
3
REFUSE TREATMENT
The patient has the right to refuse
FAIR BILLING
5
The patient has the right to request
and receive an itemized and detailed
explanation of his/her total bill for
services rendered in the hospital.
NON - DISCRIMINATION
Patients and parents/guardians have the right: to
6
be treated considerately and respectfully
regardless of the patient and/or family's race,
religion, sex, sexual orientation, gender
identity/expression, cultural background,
economic status, education or illness.
CONFIDENTIALITY
7
The privacy of the patients must be assured
at all stages of his treatment.The patient has
the right to demand that all information,
communication and records pertaining to his
care be treated as confidential.
SELF - DETERMINATION
The patient has the right to avail himself/herself of
8
any recommended diagnostic and treatment
procedures.Any person of legal age and of sound
mind may make an advance written directive for
physicians to administer terminal care when he/she
suffers from the terminal phase of a terminal illness.
ACCOMPANIED
9
Patients are entitled to
receive assistance and advice,
including from an external
person.
GRIEVANCE PROCESS
The patient has the right to express complaints
and grievances about the care and services