SECTION A

PLEASE READ THE SENTENCES AS PER INSTRUCTIONS.

• A set of sentences will appear on the left side of your monitor.
• After every cue you need to recite the sentence and then wait for the next cue.
• Speak only when you see the “SPEAK NOW”

TIPS:
• Read casually. Do not become nervous or highly conscious of the pronunciation.
• Always speak in normal conversational speed for reading sentences.
• Avoid your breathing voice to be heard over call, make sure microphone is a little far from mouth.

Example:
• A voice prompt will instruct you to read the sentences.
1. Mary went to the Market.
2. Mary had a little lamb.

SECTION B

PLEASE REPEAT THE SENTENCES YOU HEAR.

• Sentences will be read one after the other.
• You must listen and recite back the sentences exactly without any flaw.
• You will only get one chance to hear a sentence.
• Speak only when you see the “SPEAK NOW”

TIPS:
• As the sentences will not be repeated, try to focus as much as possible.
• It is recommended take down notes while listening.
SECTION C

FREE SPEECH PART OF THE EXAM.

• You will be given one (1) random topic from the list below: The name of the topic is repeated twice.
Airport
School Playground
Crowded Market
Recent place the you’ve visited
Flood
Hospital
Resort
• You will be given 30 second time to think about the topic.
• After 30 seconds, you will hear a beep. You must speak about the topic for the next 45 seconds.

TIPS:
• Recommended to jot down points you would like to speak for the given topic.
• Make sure that your answer is related to the topic.
• The goal is to consume (45 seconds) allotted to answer.
• Think of your own creative way to extend the sentence.

Example:
• Instead of saying “I applied for a CSR job in Concentrix” say, “I applied for a CSR, TSR, Non-voice and
Backoffice job in Concentrix.”
• Instead of saying, “He works on weekdays” say,”He works on Monday, Tuesday,Wednesday,Thursday,
and Friday.” That strategy is termed as “listing”

SECTION D

LISTEN CAREFULLY TO A CONVERSATION.

• You will hear a conversation for about 1 min to 2 mins
• You must listen to the conversation carefully.
• A set of questions will be based on the conversation you just heard.

TIPS:
• It is recommended to keep a notepad to jot down important points in the conversation.
• It is recommended take down notes while listening.
SECTION E

GRAMMAR
• You must choose the right grammatically correct sentence.

TIPS:
• Analyze your answer before submitting
• Once you identify that a particular option is correct, make a note of the option in notepad. This will
help you not get confused with the other options.

Example:
• Which of the following sentences is grammatically correct?
1. Casey were eating ice-cream
2. Casey was eating ice-cream
3. Casey had eating ice-cream
4. Casey is ate ice-cream

SECTION F

VOCABULARY
• This section will test your vocabulary

EXAMPLE:
• What is the synonym for the word Huge?
1. Heavy
2. Large
3. Tiny
4. Little

SPEAK LOUDER
DON’’T COVER THE MICROPHONE
YOU’RE NOT ALLOWED TO USE GOOGLE OR ANY SEARCH ENGINES.
YOU’RE NOT ALLOWED TO USE YOU MOBILE PHONES DURING THE ASSESSMENT.
FOR ANY QUESTIONS/CLARIFICTION, PLEASE APPROACH THE TEST ADMINISTRATOR.